INTRODUCTION

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior Collections Analyst at Parallon

NOTE: ELIGIBILITY FOR BENEFITS MAY VARY BY LOCATION.

We are seeking a Senior Collections Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

JOB SUMMARY AND QUALIFICATIONS

The Senior Insurance Collections Analyst is responsible for resolving claim delays from various payer products, identifying problem accounts, process and trends and escalating as appropriate.

What you will do in this role:

• Resolve claim processing delays from various payer products including HMO, PPO, Medicaid, Medicare, Auto and Workers’ Compensation.
• Effectively utilize ERA payment information to identify trends and make recommendations.
• Be able to utilize various data sources to drive decisions • Identify contract protection that can be leveraged when disputing delays in payment.
• Work with vendors and other organizations when needed to resolve open accounts receivable • Articulate any payment delays to representatives from healthcare payer companies and government agencies.
• Contact payer companies via phone or correspondence and initiates request for payment.
• Escalate Payer lack of response and/or lack of payment within Payer organization as appropriate.
• Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective argument.
• Identify problem accounts/processes/trends and escalate as appropriate.
• Utilize effective documentation standards that support a strong historical record of actions taken on the account.
• Identifies Payer trends and communicates trends to supervisor for further action/escalation.

What qualifications you will need:

• Bachelor’s Degree in Business or related field required. Relevant work experience may substitute degree requirements.
• Two years of related experience preferred.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Senior Collections Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Resolve claim processing delays from various payer products including HMO, PPO, Medicaid, Medicare, Auto and Workers’ Compensation.
• Effectively utilize ERA payment information to identify trends and make recommendations.
• Be able to utilize various data sources to drive decisions • Identify contract protection that can be leveraged when disputing delays in payment.
• Work with vendors and other organizations when needed to resolve open accounts receivable • Articulate any payment delays to representatives from healthcare payer companies and government agencies.
• Contact payer companies via phone or correspondence and initiates request for payment.
• Escalate Payer lack of response and/or lack of payment within Payer organization as appropriate.
• Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective argument.
• Identify problem accounts/processes/trends and escalate as appropriate.
• Utilize effective documentation standards that support a strong historical record of actions taken on the account.
• Identifies Payer trends and communicates trends to supervisor for further action/escalation