THE PERSON

Passionate about contributing to DMC’s service development across our Primary Care Team and more widely across the organisation, enabling you to be involved in the decisions that affect our care delivery.
We are looking for enthusiastic and motivated APM to join our team and develop our services. You should be a keen learner, passionate about your clinical development and able to communicate well at all levels
The primary focus for this role is to help manage the key customer accounts and day to day operations within DMC Primary Care GP Practices.
To support the Practice Manager in all aspects of operational management of the practice in order to ensure the smooth running of the Practice.

The Assistant Practice Manager will take responsibility, with support from the Practice Manager, for the general day to day running of the Practice ensuring the wellbeing of patients, doctors and staff. This includes:

• To ensure the effective and efficient management of the practice, optimising quality patient care and services
• To be the practice Human Resource lead, ensuring motivation and productivity of staff working in the practice.
• To ensure optimum and effective operations and systems in the running of the practice.
• To ensure the profitability of the practice, in line with contractual, NHSE and legislative guidelines, including maximising income and ensuring cost-efficiency.
• To provide guidance to the Practice Manager on any NHS developments and legislative changes which may affect the general management of the practice
• To ensure compliance with all regulatory and CQC standards, including current health and safety, employment, data protection and also all relevant legislation.
• To ensure the practice achieves local and national key performance indicators and targets

OTHER DUTIES

• To provide strategic management for the practice and ensure that a long-term plan and risk analysis is carried out and reviewed regularly.
• To attend appropriate meetings on behalf of the Practice Manager including with relevant stakeholders
• To ensure that significant event reviews are carried out in an effective manner and learning is embedded into the practice
• To plan, manage and review all practice policies, systems and procedures ensuring efficient and effective work process
• Regularly review the organisation and developments within and outside the practice which will impact directly or indirectly. This includes involvement in local and national agencies which formulate and influence primary health care strategy.
• Ensure the effective and efficient working systems and operational systems within the Practice.
• Any other tasks as requested by the Practice Manager