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Loan Kit Coordinator at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Sap, Inventory Management, Logistics Coordination, Microsoft Word, Microsoft Outlook, Microsoft Excel, Communication Skills, Relationship Building, Time Management, Numerical Ability, Analytical Ability, Attention To Detail, Administrative Support, Customer Service, Prioritization, Organizational Skills
Specialization
Requires proven experience in administrative or customer service environments with the ability to work under pressure to strict deadlines. Proficiency in Microsoft Office and the ability to act on own initiative are essential.
Experience Required
Minimum 2 year(s)
Bank Pharmacy Technician at Spire Healthcare Group plc
St Albans, England, United Kingdom - Full Time
Skills Needed
Pharmacy Services, Stock Control, Drug Preparation, Pharmaceutical Care, Procurement, Communication Skills, Teamwork, Independent Working
Specialization
Requires an NVQ Level 3 in Pharmacy service or an equivalent qualification. Candidates should possess excellent communication skills and the ability to work both independently and as part of a team.
Experience Required
Minimum 2 year(s)
Bank Reception Administrator at Spire Healthcare Group plc
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Administrative Support, Switchboard Operation, Patient Registration, Payment Processing, Communication Skills, Organization, Attention To Detail, Confidentiality, Time Management
Specialization
Candidates should have experience in a customer-facing or administrative role with strong communication and organizational skills. Flexibility to work shifts from Monday to Sunday is essential.
Bank Radiology Assistant at Spire Healthcare Group plc
Thingwall, England, United Kingdom - Full Time
Skills Needed
Patient Care, Patient Monitoring, Communication, Interpersonal Skills, Cannulation, Point Of Care Testing, Patient Movement
Specialization
Previous experience as a Healthcare Assistant in a hospital environment is required. Healthcare qualifications and experience in radiology or cannulation are desired but not essential.
Cook at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Catering, Haccp, Health And Safety, Menu Presentation, Dietary Requirement Management, Customer Service, Kitchen Supervision, Communication Skills, Time Management
Specialization
Candidates should have experience cooking for large numbers of people in a restaurant or ward environment. Basic food hygiene or catering certificates are desirable, along with the ability to work a flexible rota including weekends.
Experience Required
Minimum 2 year(s)
Bank Cook at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Food Preparation, Health And Safety, Kitchen Management, Menu Execution, Event Organization, Catering Service
Specialization
Candidates must have previous experience working in a kitchen environment and a passion for catering. A strong understanding of kitchen health and safety standards is required.
Experience Required
Minimum 2 year(s)
Host and Catering Assistant at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Catering, Customer Service, Food Preparation, Stock Rotation, Food Safety, Hygiene Standards, Patient Care, Communication Skills, Hospitality, Time Management
Specialization
Essential previous experience in a similar catering environment and a minimum of a Level 2 Food Hygiene Certificate. Candidates must possess strong communication skills, a flexible attitude, and a commitment to professional customer service.
Experience Required
Minimum 2 year(s)
Other Clinical Specialist - Cardiology at Spire Healthcare Group plc
London, England, United Kingdom - Full Time
Skills Needed
Electrophysiology, Cardiac Rhythm Management, Cardiac Catheter Lab Intervention, Non Invasive Cardiac Physiology, Angiography, Pacemaker Therapy, Clinical Knowledge, Interpersonal Skills, Technological Aptitude, Detail Oriented Thinking
Specialization
Requires a degree in clinical physiology (Cardiology) or equivalent. Candidates must have experience in angiography, electrophysiology, and pacemaker therapy.
Experience Required
Minimum 5 year(s)
Interim Nursing Team Lead - Wards at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Team Management, Surgical Nursing, Patient Care, Infection Control, Organisational Skills, Communication Skills, Resource Allocation
Specialization
Requires current NMC registration without restrictions and experience working within surgical settings. Candidates must have proven management experience in a similar role with strong leadership and communication skills.
Experience Required
Minimum 5 year(s)
Deputy Theatre Manager at Spire Healthcare Group plc
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Perioperative Practice, Theatre Management, Clinical Governance, Risk Management, Staff Rostering, Budgetary Management, Kpi Compliance, Stock Management, Patient Care, Mentoring, Audit And Review
Specialization
Must be an NMC or HCPC registered Clinical Practitioner with substantial post-registration professional development in management. Requires experience working within a performance-driven culture and meeting financial and budgetary targets.
Experience Required
Minimum 5 year(s)
Perioperative Practitioner - Anaesthetics at Spire Healthcare Group plc
Norwich, England, United Kingdom - Full Time
Skills Needed
Anaesthetic Practice, Patient Care, Operating Theatre Preparation, Patient Record Management, Airway Maintenance, Als Certification, Recovery Nursing, Scrub Nursing, Multidisciplinary Teamwork, Clinical Safety
Specialization
Candidates must be a Registered Nurse or ODP with proven experience in anaesthetics. ALS and Airway Maintenance certifications are desirable, as is experience in recovery or scrub roles.
Experience Required
Minimum 2 year(s)
Theatre Team Lead at Spire Healthcare Group plc
, Scotland, United Kingdom - Full Time
Skills Needed
Anaesthetics, Recovery, Perioperative Care, Team Leadership, Clinical Reasoning, Staff Management, Robotic Surgery Training, Evidence Based Practice, Multidisciplinary Teamwork, Patient Case Management
Specialization
Must hold an RN or ODP qualification with experience in perioperative practice and clinical reasoning for complex patient cases. Supervisory experience and the ability to solve theatre management problems are highly desired.
Experience Required
Minimum 5 year(s)
Bank Physiotherapist at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Physiotherapy Assessment, Patient Treatment, Clinical Reasoning, Manual Handling, Falls Prevention, Multi Disciplinary Team Collaboration, Communication Skills, Organisational Skills
Specialization
Requires a BSc Hons in Physiotherapy or an equivalent degree. While post-qualification experience is desirable, a pro-active approach to professional development and strong communication skills are essential.
Registered Nurse at Spire Healthcare Group plc
Mole Valley, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Surgical Nursing, Orthopedic Nursing, Clinical Knowledge, Communication Skills, Health And Safety, Patient Care Delivery
Specialization
Candidates must be a Registered Nurse with NMC registration and have experience in Surgical or Orthopedic wards. Strong communication skills and the ability to work with minimum supervision are required.
Experience Required
Minimum 2 year(s)
Medical Records Administrator at Spire Healthcare Group plc
Southampton, England, United Kingdom - Full Time
Skills Needed
Medical Records Management, Data Entry, Microsoft Outlook, Microsoft Excel, Customer Service, Organization, Attention To Detail, Communication, Time Management, Data Protection Compliance
Specialization
Seeking a highly organized individual with strong communication skills and proficiency in Microsoft Office. Previous experience in medical records or healthcare is highly regarded, though full training is provided.
Pharmacy Technician at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Pharmaceutical Care, Medicines Management, Stock Management, Data Processing, Infection Control, Health And Safety, Ms Office, Pharmaceutical Dispensing, Clinical Excellence, Patient Care
Specialization
Requires a professional certificate such as a B.Tech in Pharmaceutical Sciences, NVQ Level 3, or equivalent. Candidates must have experience in a pharmaceutical department, proficiency in MS Office, and mandatory training in health and safety.
Experience Required
Minimum 2 year(s)
Nursing Manager - Outpatients at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Operational Management, Performance Monitoring, Budget Management, Cqc Compliance, Risk Management, Clinical Governance, Team Leadership, Auditing, Human Resource Management, Patient Experience, Service Improvement
Specialization
Requires a relevant Diploma or Degree, NMC Registration, and senior-level experience in an outpatients department. Candidates must demonstrate strong leadership skills and the ability to implement continuous improvement initiatives.
Experience Required
Minimum 5 year(s)
Radiology Manager at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Staff Rota Planning, Line Management, Recruitment, Clinical Reasoning, Diagnostic Imaging, Project Management, Operational Problem Solving, Resource Management, Multi Disciplinary Teamwork
Specialization
Requires a Bachelor's degree (BSc Hons) and a Post-Graduate Diploma in a specialist programme. Candidates must have experience in clinical leadership and applying clinical reasoning to complex cases.
Experience Required
Minimum 5 year(s)
Bank Registered Nurse - Wards at Spire Healthcare Group plc
Blackpool, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Post Operative Care, Wound Dressing, Iv Administration, Drain Management, Communication, Organisation, Patient Care
Specialization
Candidates must be NMC registered without restrictions and have at least one year of post-graduation hospital experience. Experience in surgical or acute settings and high flexibility for early, late, and night shifts are required.
Experience Required
Minimum 2 year(s)
1st Line Service Desk Analyst at Spire Healthcare Group plc
York, England, United Kingdom - Full Time
Skills Needed
1st Line Support, Microsoft Office, Windows Operating Systems, Windows Server, Active Directory, Exchange, Lan/Wan, Desktop Support, Printer And Scanner Troubleshooting, Application Support, Customer Service, Communication Skills, Organizational Skills
Specialization
Candidates should have previous first-line service desk experience or a strong customer service background for this entry-level role. While not essential, IT qualifications such as BTEC Level 3, CompTIA A+, or Microsoft certifications are beneficial.
Loan Kit Coordinator at Spire Healthcare Group plc
Worcester, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SAP, Inventory Management, Logistics Coordination, Microsoft Word, Microsoft Outlook, Microsoft Excel, Communication Skills, Relationship Building, Time Management, Numerical Ability, Analytical Ability, Attention To Detail, Administrative Support, Customer Service, Prioritization, Organizational Skills

Industry

Hospitals and Health Care

Description
Loan Kit Coordinator | Theatre Department | Private Hospital 37.5hours per week | Excellent benefits | Worcester |    Spire South Bank Hospital have an exciting opportunity for an experienced and motivated Loan Kit Coordinator to join our dedicated Theatre Department team.  The role is required to oversee the end-to-end management of all loan kits that are required for procedures within the hospital environment. Loan kits play a critical role in  providing prosthesis, instruments and consumables for theatre cases.  Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.   Duties and Responsibilities: The Theatre Kit Coordinator will reconcile consignment and loan kits used onto SAP to enable patient charging, along with the logistics of the Loan Kits.  It involves ensuring timely processing of the relevant documents in order to ensure payment to the vendors. * Accept delivery of loan equipment and record delivery information on arrival and departure, obtain signature from courier where possible. * Inform SSD of arrival of equipment, and work alongside to ensure everything requested has arrived. * Liaise with the Team Leaders (TL) /Company representative immediately if missing instruments or prosthesis are noted. * After the procedure, all used items are to be recorded and processed on a requisition form.   Items used need to be added to the PO for charging purposes. * Prior to surgery raise PO via SAP and ensure that vendor is informed with relevant details for kit hire.  All items used/wasted in surgery to be recorded    on loan kit requisition form. * Check the theatre bookings daily and liaise with theatres to obtain the information to  ensure that all loan kits and prosthesis required for surgery have been requested for upcoming procedures in time. * To maintain all prosthesis consignments, ensure restock has been ordered after use, liaise with the stores team and company representative around sale or return use items, alert team leaders of back order items in a timely manner to ensure suitable prosthesis can be sourced in time for surgical cases.  * To run P2P stock take for the department at the required times throughout the year.    Who we're looking for: * Experience of planning work and acting under own initiative * Patient/customer facing experience * Proven experience within an administrative and/or customer service environment * An accurate approach when working to strict deadlines and confidence when delivering information to key personnel. * Excellent communication skills, both written and verbal * An ability to build relationships with suppliers  * Proficiency in Microsoft Office, particularly Word, Outlook and Excel * Enthusiastic, self-motivated, able to prioritise and work accurately under pressure with sound numerical and analytical ability and attention to detail * Good organisational skills and time management   Contract: Full Time – 37.5 hours per week Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers * Free Bupa wellness screening * Private medical insurance * Life assurance * Save an average of £50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer.  We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart For us, it's more than just treating patients; it's about looking after people.  Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications   
Responsibilities
Oversee the end-to-end management of loan kits, including prosthesis and instruments, for hospital theatre procedures. Responsibilities include reconciling kits on SAP for patient charging, managing vendor logistics, and coordinating with surgical teams to ensure equipment availability.
Loan Kit Coordinator at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Sap, Inventory Management, Logistics Coordination, Microsoft Word, Microsoft Outlook, Microsoft Excel, Communication Skills, Relationship Building, Time Management, Numerical Ability, Analytical Ability, Attention To Detail, Administrative Support, Customer Service, Prioritization, Organizational Skills
Specialization
Requires proven experience in administrative or customer service environments with the ability to work under pressure to strict deadlines. Proficiency in Microsoft Office and the ability to act on own initiative are essential.
Experience Required
Minimum 2 year(s)
Bank Pharmacy Technician at Spire Healthcare Group plc
St Albans, England, United Kingdom - Full Time
Skills Needed
Pharmacy Services, Stock Control, Drug Preparation, Pharmaceutical Care, Procurement, Communication Skills, Teamwork, Independent Working
Specialization
Requires an NVQ Level 3 in Pharmacy service or an equivalent qualification. Candidates should possess excellent communication skills and the ability to work both independently and as part of a team.
Experience Required
Minimum 2 year(s)
Bank Reception Administrator at Spire Healthcare Group plc
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Administrative Support, Switchboard Operation, Patient Registration, Payment Processing, Communication Skills, Organization, Attention To Detail, Confidentiality, Time Management
Specialization
Candidates should have experience in a customer-facing or administrative role with strong communication and organizational skills. Flexibility to work shifts from Monday to Sunday is essential.
Bank Radiology Assistant at Spire Healthcare Group plc
Thingwall, England, United Kingdom - Full Time
Skills Needed
Patient Care, Patient Monitoring, Communication, Interpersonal Skills, Cannulation, Point Of Care Testing, Patient Movement
Specialization
Previous experience as a Healthcare Assistant in a hospital environment is required. Healthcare qualifications and experience in radiology or cannulation are desired but not essential.
Cook at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Catering, Haccp, Health And Safety, Menu Presentation, Dietary Requirement Management, Customer Service, Kitchen Supervision, Communication Skills, Time Management
Specialization
Candidates should have experience cooking for large numbers of people in a restaurant or ward environment. Basic food hygiene or catering certificates are desirable, along with the ability to work a flexible rota including weekends.
Experience Required
Minimum 2 year(s)
Bank Cook at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Food Preparation, Health And Safety, Kitchen Management, Menu Execution, Event Organization, Catering Service
Specialization
Candidates must have previous experience working in a kitchen environment and a passion for catering. A strong understanding of kitchen health and safety standards is required.
Experience Required
Minimum 2 year(s)
Host and Catering Assistant at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Catering, Customer Service, Food Preparation, Stock Rotation, Food Safety, Hygiene Standards, Patient Care, Communication Skills, Hospitality, Time Management
Specialization
Essential previous experience in a similar catering environment and a minimum of a Level 2 Food Hygiene Certificate. Candidates must possess strong communication skills, a flexible attitude, and a commitment to professional customer service.
Experience Required
Minimum 2 year(s)
Other Clinical Specialist - Cardiology at Spire Healthcare Group plc
London, England, United Kingdom - Full Time
Skills Needed
Electrophysiology, Cardiac Rhythm Management, Cardiac Catheter Lab Intervention, Non Invasive Cardiac Physiology, Angiography, Pacemaker Therapy, Clinical Knowledge, Interpersonal Skills, Technological Aptitude, Detail Oriented Thinking
Specialization
Requires a degree in clinical physiology (Cardiology) or equivalent. Candidates must have experience in angiography, electrophysiology, and pacemaker therapy.
Experience Required
Minimum 5 year(s)
Interim Nursing Team Lead - Wards at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Team Management, Surgical Nursing, Patient Care, Infection Control, Organisational Skills, Communication Skills, Resource Allocation
Specialization
Requires current NMC registration without restrictions and experience working within surgical settings. Candidates must have proven management experience in a similar role with strong leadership and communication skills.
Experience Required
Minimum 5 year(s)
Deputy Theatre Manager at Spire Healthcare Group plc
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Perioperative Practice, Theatre Management, Clinical Governance, Risk Management, Staff Rostering, Budgetary Management, Kpi Compliance, Stock Management, Patient Care, Mentoring, Audit And Review
Specialization
Must be an NMC or HCPC registered Clinical Practitioner with substantial post-registration professional development in management. Requires experience working within a performance-driven culture and meeting financial and budgetary targets.
Experience Required
Minimum 5 year(s)
Perioperative Practitioner - Anaesthetics at Spire Healthcare Group plc
Norwich, England, United Kingdom - Full Time
Skills Needed
Anaesthetic Practice, Patient Care, Operating Theatre Preparation, Patient Record Management, Airway Maintenance, Als Certification, Recovery Nursing, Scrub Nursing, Multidisciplinary Teamwork, Clinical Safety
Specialization
Candidates must be a Registered Nurse or ODP with proven experience in anaesthetics. ALS and Airway Maintenance certifications are desirable, as is experience in recovery or scrub roles.
Experience Required
Minimum 2 year(s)
Theatre Team Lead at Spire Healthcare Group plc
, Scotland, United Kingdom - Full Time
Skills Needed
Anaesthetics, Recovery, Perioperative Care, Team Leadership, Clinical Reasoning, Staff Management, Robotic Surgery Training, Evidence Based Practice, Multidisciplinary Teamwork, Patient Case Management
Specialization
Must hold an RN or ODP qualification with experience in perioperative practice and clinical reasoning for complex patient cases. Supervisory experience and the ability to solve theatre management problems are highly desired.
Experience Required
Minimum 5 year(s)
Bank Physiotherapist at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Physiotherapy Assessment, Patient Treatment, Clinical Reasoning, Manual Handling, Falls Prevention, Multi Disciplinary Team Collaboration, Communication Skills, Organisational Skills
Specialization
Requires a BSc Hons in Physiotherapy or an equivalent degree. While post-qualification experience is desirable, a pro-active approach to professional development and strong communication skills are essential.
Registered Nurse at Spire Healthcare Group plc
Mole Valley, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Surgical Nursing, Orthopedic Nursing, Clinical Knowledge, Communication Skills, Health And Safety, Patient Care Delivery
Specialization
Candidates must be a Registered Nurse with NMC registration and have experience in Surgical or Orthopedic wards. Strong communication skills and the ability to work with minimum supervision are required.
Experience Required
Minimum 2 year(s)
Medical Records Administrator at Spire Healthcare Group plc
Southampton, England, United Kingdom - Full Time
Skills Needed
Medical Records Management, Data Entry, Microsoft Outlook, Microsoft Excel, Customer Service, Organization, Attention To Detail, Communication, Time Management, Data Protection Compliance
Specialization
Seeking a highly organized individual with strong communication skills and proficiency in Microsoft Office. Previous experience in medical records or healthcare is highly regarded, though full training is provided.
Pharmacy Technician at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Pharmaceutical Care, Medicines Management, Stock Management, Data Processing, Infection Control, Health And Safety, Ms Office, Pharmaceutical Dispensing, Clinical Excellence, Patient Care
Specialization
Requires a professional certificate such as a B.Tech in Pharmaceutical Sciences, NVQ Level 3, or equivalent. Candidates must have experience in a pharmaceutical department, proficiency in MS Office, and mandatory training in health and safety.
Experience Required
Minimum 2 year(s)
Nursing Manager - Outpatients at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Operational Management, Performance Monitoring, Budget Management, Cqc Compliance, Risk Management, Clinical Governance, Team Leadership, Auditing, Human Resource Management, Patient Experience, Service Improvement
Specialization
Requires a relevant Diploma or Degree, NMC Registration, and senior-level experience in an outpatients department. Candidates must demonstrate strong leadership skills and the ability to implement continuous improvement initiatives.
Experience Required
Minimum 5 year(s)
Radiology Manager at Spire Healthcare Group plc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Staff Rota Planning, Line Management, Recruitment, Clinical Reasoning, Diagnostic Imaging, Project Management, Operational Problem Solving, Resource Management, Multi Disciplinary Teamwork
Specialization
Requires a Bachelor's degree (BSc Hons) and a Post-Graduate Diploma in a specialist programme. Candidates must have experience in clinical leadership and applying clinical reasoning to complex cases.
Experience Required
Minimum 5 year(s)
Bank Registered Nurse - Wards at Spire Healthcare Group plc
Blackpool, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Post Operative Care, Wound Dressing, Iv Administration, Drain Management, Communication, Organisation, Patient Care
Specialization
Candidates must be NMC registered without restrictions and have at least one year of post-graduation hospital experience. Experience in surgical or acute settings and high flexibility for early, late, and night shifts are required.
Experience Required
Minimum 2 year(s)
1st Line Service Desk Analyst at Spire Healthcare Group plc
York, England, United Kingdom - Full Time
Skills Needed
1st Line Support, Microsoft Office, Windows Operating Systems, Windows Server, Active Directory, Exchange, Lan/Wan, Desktop Support, Printer And Scanner Troubleshooting, Application Support, Customer Service, Communication Skills, Organizational Skills
Specialization
Candidates should have previous first-line service desk experience or a strong customer service background for this entry-level role. While not essential, IT qualifications such as BTEC Level 3, CompTIA A+, or Microsoft certifications are beneficial.
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