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Healthcare Jobs in United Kingdom

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Patient Experience Lead - Quality and Governance Specialist at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Cqc Knowledge, Stakeholder Management, Communication Skills, Interpersonal Skills, Data Analysis, Conflict Management, Negotiation, Ms Office, Healthcare Process Knowledge, Service Improvement, Patient Experience Management, Complaint Resolution
Specialization
Requires demonstrable experience in healthcare with a good working knowledge of CQC standards and stakeholder management. Candidates must be self-starters with strong communication skills and proficiency in MS Office.
Experience Required
Minimum 2 year(s)
Business Analyst at Spire Healthcare Group plc
, , United Kingdom - Full Time
Skills Needed
Business Analysis, Agile, Waterfall, Hybrid Project Methodology, Lean Six Sigma, Stakeholder Management, Process Redesign, Data Analysis, Babok, Ms Visio, Ms Office, Change Management, Kpi Monitoring, Root Cause Analysis, Strategic Alignment, Requirements Engineering
Specialization
Requires proven experience in complex technology and process-led initiatives with a Lean Six Sigma qualification. Must possess strong stakeholder management skills and experience delivering improvement projects within diagnostic imaging or radiology services.
Experience Required
Minimum 5 year(s)
Bank Registered Nurse - Wards at Spire Healthcare Group plc
Stretton, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Acute Care, Surgical Nursing, Clinical Knowledge, Health And Safety, Patient Care Delivery
Specialization
Must be a Registered Nurse with experience working in an acute environment. A surgical background is desirable, and the candidate must be able to work with minimum supervision.
Experience Required
Minimum 2 year(s)
Perioperative Practitioner at Spire Healthcare Group plc
Liverpool, England, United Kingdom - Full Time
Skills Needed
Scrub Duties, Anaesthetics, Orthopaedic Scrub, Patient Assessment, Care Planning, Communication Skills, Quality Improvement, Clinical Data Interpretation
Specialization
Candidates must be a qualified Nurse or ODP with a valid NMC or HCPC pin and experience in both scrub and anaesthetics. Experience in orthopaedic scrub and SFA is highly advantageous.
Experience Required
Minimum 2 year(s)
Nursing Manager - Outpatients at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Operational Management, Performance Monitoring, Budget Management, Cqc Compliance, Risk Management, Clinical Governance, Team Leadership, Auditing, Human Resource Management, Patient Experience, Service Improvement
Specialization
Requires a relevant Diploma or Degree, NMC Registration, and senior-level experience in an outpatients department. Candidates must demonstrate strong leadership skills and the ability to implement continuous improvement initiatives.
Experience Required
Minimum 5 year(s)
Hospitality Manager/Hotel Services Manager at Spire Healthcare Group plc
Oadby and Wigston, England, United Kingdom - Full Time
Skills Needed
Hospitality Management, Budget Management, People Management, Health & Safety Compliance, Coshh, Food Hygiene, Operational Performance, Team Leadership, Customer Service, Microsoft Office
Specialization
Requires proven management experience in hospitality or healthcare with strong organizational and budget management skills. Must possess Level 3 Food Hygiene certification and a solid understanding of health and safety regulations.
Experience Required
Minimum 5 year(s)
Porter at Spire Healthcare Group plc
Sunderland, England, United Kingdom - Full Time
Skills Needed
Patient Transport, Customer Service, Waste Management, Communication, Organizational Skills, Security Support, Driving
Specialization
A clean driving license and experience in frontline customer service are essential. Candidates must possess strong communication skills and the ability to work flexible shifts, including nights and weekends.
Private Patient Co-ordinator at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Crm, Lead Conversion, Patient Coordination, Interpersonal Communication, Data Processing, Relationship Building, Payment Handling, Workflow Management, Kpi Management
Specialization
Candidates should have experience in a similar coordination role with strong customer service and data processing skills. Ability to handle sensitive conversations and work effectively within a fast-paced, collaborative team is essential.
Experience Required
Minimum 2 year(s)
Bank Porter at Spire Healthcare Group plc
Havant, England, United Kingdom - Full Time
Skills Needed
Customer Service, Patient Transportation, Waste Management, Medical Gas Handling, Communication Skills, Physical Stamina, Flexibility
Specialization
Candidates must possess excellent customer service skills and the ability to provide emotional support to patients. Physical fitness and flexibility to work varying shift patterns are required.
Deputy Theatre Manager at Spire Healthcare Group plc
Hove, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Managerial Leadership, Orthopaedic Experience, Staff Performance Management, Appraisals, Team Development, Clinical Governance, Risk Management, Cqc Compliance, Afpp Guidelines, Patient Care, Communication Skills
Specialization
Candidates must be HCPC or NMC registered with 2-3 years of management experience in a theatre environment and a strong orthopaedic background. Expert knowledge of AfPP guidelines and CQC requirements is essential.
Experience Required
Minimum 2 year(s)
Bank Registered Nurse at Spire Healthcare Group plc
Havant, England, United Kingdom - Full Time
Skills Needed
Nursing Care, Phlebotomy, Wound Dressing, Pre Operative Investigations, Patient Documentation, Clinical Chaperoning, Ecg, Patient Care
Specialization
Candidates must have current NMC registration without restrictions and competence in a range of nursing skills. Experience in outpatient or surgical environments and training in ECG and phlebotomy are advantageous.
Experience Required
Minimum 2 year(s)
Bank Host and Catering Assistant at Spire Healthcare Group plc
Manchester, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Beverage Service, Customer Care, Stock Rotation, Hygiene Standards, Communication Skills, Organizational Skills, Dietary Requirement Management
Specialization
Candidates should have previous experience in a catering role and excellent customer care skills. Flexibility to work varied shifts, including evenings and weekends, is required.
Bank Housekeeper at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Communication, Customer Service, Teamwork, Time Management, Coshh Compliance, Health And Safety, Methodical Approach
Specialization
Candidates should have experience in a similar customer-facing role and the ability to communicate clearly in a professional healthcare environment. No formal qualifications are required, but flexibility to work various shifts including evenings and weekends is essential.
Cook at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Catering, Haccp, Health And Safety, Menu Presentation, Dietary Requirement Management, Customer Service, Kitchen Supervision, Communication Skills, Time Management
Specialization
Candidates should have experience cooking for large numbers of people in a restaurant or ward environment. Basic food hygiene or catering certificates are desirable, along with the ability to work a flexible rota including weekends.
Experience Required
Minimum 2 year(s)
Medical Records Administrator at Spire Healthcare Group plc
Southampton, England, United Kingdom - Full Time
Skills Needed
Medical Records Management, Data Entry, Microsoft Outlook, Microsoft Excel, Customer Service, Organization, Attention To Detail, Communication, Time Management, Data Protection Compliance
Specialization
Seeking a highly organized individual with strong communication skills and proficiency in Microsoft Office. Previous experience in medical records or healthcare is highly regarded, though full training is provided.
Bank Specialist Physiotherapist at Spire Healthcare Group plc
Sunderland, England, United Kingdom - Full Time
Skills Needed
Hand Therapy, Patient Assessment, Diagnosis, Wound Management, Clinical Reasoning, Treatment Planning, Physiotherapy, Occupational Therapy
Specialization
Requires a BSc Hons in Physiotherapy or equivalent and HCPC registration. Candidates must have at least 5 years of post-graduate experience with extensive expertise in specialist hand therapy.
Experience Required
Minimum 5 year(s)
Bank Cardiac Physiologist at Spire Healthcare Group plc
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Cardiac Investigations, Exercise Tests, Holter Analysis, Cardiac Catheter Lab, Patient Assessment, Clinical Care Planning, Interpersonal Skills, Technological Aptitude
Specialization
Requires a degree in clinical physiology cardiology, RCCP/AHCS registration, and at least 2 years of post-graduate experience. Must hold an Immediate Life Support qualification, with Advanced Life Support being desirable.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Pharmaceutical Care, Medicines Management, Stock Management, Data Processing, Infection Control, Health And Safety, Ms Office, Pharmaceutical Dispensing, Clinical Excellence, Patient Care
Specialization
Requires a professional certificate such as a B.Tech in Pharmaceutical Sciences, NVQ Level 3, or equivalent. Candidates must have experience in a pharmaceutical department, proficiency in MS Office, and mandatory training in health and safety.
Experience Required
Minimum 2 year(s)
Specialist Nurse - Cancer Services at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Cancer Care, Sact Administration, Patient Case Management, Holistic Needs Assessment, Clinical Documentation, Multidisciplinary Collaboration, Triage, Communication Skills, Organisational Skills, Microsoft Office
Specialization
Candidates must be a Registered General Nurse with valid NMC registration and extensive senior-level experience in cancer services. Accreditation in SACT administration and competency in the UKONS 24 Hour triage tool are required.
Experience Required
Minimum 5 year(s)
Medical Laboratory Assistant at Spire Healthcare Group plc
Metropolitan Borough of Solihull, England, United Kingdom - Full Time
Skills Needed
Pathology Investigations, Sample Packaging, Point Of Care Testing, Blood Transfusion Management, Haemobank Management, Laboratory Instrumentation, Clinical Communication, Health And Safety Compliance, Quality Assurance, Data Reporting
Specialization
Candidates must have GCSEs including a science subject and essential experience working in a hospital setting. Experience in scientific laboratory functions, reporting results, and working within the independent medical sector is required.
Experience Required
Minimum 2 year(s)
Patient Experience Lead - Quality and Governance Specialist at Spire Healthcare Group plc
Worcester, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

CQC Knowledge, Stakeholder Management, Communication Skills, Interpersonal Skills, Data Analysis, Conflict Management, Negotiation, MS Office, Healthcare Process Knowledge, Service Improvement, Patient Experience Management, Complaint Resolution

Industry

Hospitals and Health Care

Description
Patient Experience Lead | Spire South Bank Hospital | Private Hospital | Worcester | 22.5 hours per week | Part Time | Permanent | Excellent Benefits Spire South Bank Hospital have an exciting opportunity for a Patient Experience Lead to lead and drive improvements to the patient experience. This role is part time (22.5 hours) in the Quality and Governance team. Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.   Our vision is to be recognised as a world-class healthcare provider, bringing together the best people dedicated to creating excellent clinical environments and delivering the highest quality patient care. Duties and responsibilities: To lead and drive improvements to the patient experience utilising all information available within Spire. Monitor any changes made and ensure initiatives are trialled, reviewed and embedded.  The post holder must demonstrate excellent communication and interpersonal skills with ability to influence change. Must also be able to interrogate data and turn into meaningful actions to deliver positive change.  The post holder is responsible for ensuring that there is a focus on the delivery of person centre approach to the resolution of complaints, concerns and enquiries from patients and carers, promoting patient involvement and using all patient and carer/ family feedback to improve practice, processes and experience.  The post holder needs to be proactive in dealing with issues without instruction as appropriate, be a self-starter and be able to chair and inspire the patient experience committee.  Who we're looking for: * Good working knowledge of the CQC.  * Experience of dealing with patients and other stakeholders * Excellent communication and interpersonal skills with the confidence and ability to build relationships with diverse audiences * Able to work to tight timescales * Confidence to make decisions in an appropriate manner when direction is not available * Self-starter with experience of dealing with patients and other stakeholders * Demonstrable experience in healthcare * Knowledge of healthcare processes * Keen interest in Hospital development and service improvement * Ability to build relationships with Stakeholders * Ability to manage conflict and negotiate outcomes * IT literate and a competent user of MS Office suite Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers * Free Bupa wellness screening * Private medical insurance * Life assurance * Save an average of £50 per month with our free onsite car park. We commit to our employees’ well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: * Driving clinical excellence * Doing the right thing * Caring is our passion * Keeping it simple * Delivering on our promises * Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.   Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.  Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.  Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.  
Responsibilities
Lead and drive improvements to the patient experience by analyzing data and implementing person-centered approaches to resolve complaints. Chair the patient experience committee and ensure initiatives are trialled, reviewed, and embedded within the hospital.
Patient Experience Lead - Quality and Governance Specialist at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Cqc Knowledge, Stakeholder Management, Communication Skills, Interpersonal Skills, Data Analysis, Conflict Management, Negotiation, Ms Office, Healthcare Process Knowledge, Service Improvement, Patient Experience Management, Complaint Resolution
Specialization
Requires demonstrable experience in healthcare with a good working knowledge of CQC standards and stakeholder management. Candidates must be self-starters with strong communication skills and proficiency in MS Office.
Experience Required
Minimum 2 year(s)
Business Analyst at Spire Healthcare Group plc
, , United Kingdom - Full Time
Skills Needed
Business Analysis, Agile, Waterfall, Hybrid Project Methodology, Lean Six Sigma, Stakeholder Management, Process Redesign, Data Analysis, Babok, Ms Visio, Ms Office, Change Management, Kpi Monitoring, Root Cause Analysis, Strategic Alignment, Requirements Engineering
Specialization
Requires proven experience in complex technology and process-led initiatives with a Lean Six Sigma qualification. Must possess strong stakeholder management skills and experience delivering improvement projects within diagnostic imaging or radiology services.
Experience Required
Minimum 5 year(s)
Bank Registered Nurse - Wards at Spire Healthcare Group plc
Stretton, England, United Kingdom - Full Time
Skills Needed
Patient Assessment, Acute Care, Surgical Nursing, Clinical Knowledge, Health And Safety, Patient Care Delivery
Specialization
Must be a Registered Nurse with experience working in an acute environment. A surgical background is desirable, and the candidate must be able to work with minimum supervision.
Experience Required
Minimum 2 year(s)
Perioperative Practitioner at Spire Healthcare Group plc
Liverpool, England, United Kingdom - Full Time
Skills Needed
Scrub Duties, Anaesthetics, Orthopaedic Scrub, Patient Assessment, Care Planning, Communication Skills, Quality Improvement, Clinical Data Interpretation
Specialization
Candidates must be a qualified Nurse or ODP with a valid NMC or HCPC pin and experience in both scrub and anaesthetics. Experience in orthopaedic scrub and SFA is highly advantageous.
Experience Required
Minimum 2 year(s)
Nursing Manager - Outpatients at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Operational Management, Performance Monitoring, Budget Management, Cqc Compliance, Risk Management, Clinical Governance, Team Leadership, Auditing, Human Resource Management, Patient Experience, Service Improvement
Specialization
Requires a relevant Diploma or Degree, NMC Registration, and senior-level experience in an outpatients department. Candidates must demonstrate strong leadership skills and the ability to implement continuous improvement initiatives.
Experience Required
Minimum 5 year(s)
Hospitality Manager/Hotel Services Manager at Spire Healthcare Group plc
Oadby and Wigston, England, United Kingdom - Full Time
Skills Needed
Hospitality Management, Budget Management, People Management, Health & Safety Compliance, Coshh, Food Hygiene, Operational Performance, Team Leadership, Customer Service, Microsoft Office
Specialization
Requires proven management experience in hospitality or healthcare with strong organizational and budget management skills. Must possess Level 3 Food Hygiene certification and a solid understanding of health and safety regulations.
Experience Required
Minimum 5 year(s)
Porter at Spire Healthcare Group plc
Sunderland, England, United Kingdom - Full Time
Skills Needed
Patient Transport, Customer Service, Waste Management, Communication, Organizational Skills, Security Support, Driving
Specialization
A clean driving license and experience in frontline customer service are essential. Candidates must possess strong communication skills and the ability to work flexible shifts, including nights and weekends.
Private Patient Co-ordinator at Spire Healthcare Group plc
Worcester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Crm, Lead Conversion, Patient Coordination, Interpersonal Communication, Data Processing, Relationship Building, Payment Handling, Workflow Management, Kpi Management
Specialization
Candidates should have experience in a similar coordination role with strong customer service and data processing skills. Ability to handle sensitive conversations and work effectively within a fast-paced, collaborative team is essential.
Experience Required
Minimum 2 year(s)
Bank Porter at Spire Healthcare Group plc
Havant, England, United Kingdom - Full Time
Skills Needed
Customer Service, Patient Transportation, Waste Management, Medical Gas Handling, Communication Skills, Physical Stamina, Flexibility
Specialization
Candidates must possess excellent customer service skills and the ability to provide emotional support to patients. Physical fitness and flexibility to work varying shift patterns are required.
Deputy Theatre Manager at Spire Healthcare Group plc
Hove, England, United Kingdom - Full Time
Skills Needed
Clinical Leadership, Managerial Leadership, Orthopaedic Experience, Staff Performance Management, Appraisals, Team Development, Clinical Governance, Risk Management, Cqc Compliance, Afpp Guidelines, Patient Care, Communication Skills
Specialization
Candidates must be HCPC or NMC registered with 2-3 years of management experience in a theatre environment and a strong orthopaedic background. Expert knowledge of AfPP guidelines and CQC requirements is essential.
Experience Required
Minimum 2 year(s)
Bank Registered Nurse at Spire Healthcare Group plc
Havant, England, United Kingdom - Full Time
Skills Needed
Nursing Care, Phlebotomy, Wound Dressing, Pre Operative Investigations, Patient Documentation, Clinical Chaperoning, Ecg, Patient Care
Specialization
Candidates must have current NMC registration without restrictions and competence in a range of nursing skills. Experience in outpatient or surgical environments and training in ECG and phlebotomy are advantageous.
Experience Required
Minimum 2 year(s)
Bank Host and Catering Assistant at Spire Healthcare Group plc
Manchester, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Beverage Service, Customer Care, Stock Rotation, Hygiene Standards, Communication Skills, Organizational Skills, Dietary Requirement Management
Specialization
Candidates should have previous experience in a catering role and excellent customer care skills. Flexibility to work varied shifts, including evenings and weekends, is required.
Bank Housekeeper at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Communication, Customer Service, Teamwork, Time Management, Coshh Compliance, Health And Safety, Methodical Approach
Specialization
Candidates should have experience in a similar customer-facing role and the ability to communicate clearly in a professional healthcare environment. No formal qualifications are required, but flexibility to work various shifts including evenings and weekends is essential.
Cook at Spire Healthcare Group plc
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Food Preparation, Catering, Haccp, Health And Safety, Menu Presentation, Dietary Requirement Management, Customer Service, Kitchen Supervision, Communication Skills, Time Management
Specialization
Candidates should have experience cooking for large numbers of people in a restaurant or ward environment. Basic food hygiene or catering certificates are desirable, along with the ability to work a flexible rota including weekends.
Experience Required
Minimum 2 year(s)
Medical Records Administrator at Spire Healthcare Group plc
Southampton, England, United Kingdom - Full Time
Skills Needed
Medical Records Management, Data Entry, Microsoft Outlook, Microsoft Excel, Customer Service, Organization, Attention To Detail, Communication, Time Management, Data Protection Compliance
Specialization
Seeking a highly organized individual with strong communication skills and proficiency in Microsoft Office. Previous experience in medical records or healthcare is highly regarded, though full training is provided.
Bank Specialist Physiotherapist at Spire Healthcare Group plc
Sunderland, England, United Kingdom - Full Time
Skills Needed
Hand Therapy, Patient Assessment, Diagnosis, Wound Management, Clinical Reasoning, Treatment Planning, Physiotherapy, Occupational Therapy
Specialization
Requires a BSc Hons in Physiotherapy or equivalent and HCPC registration. Candidates must have at least 5 years of post-graduate experience with extensive expertise in specialist hand therapy.
Experience Required
Minimum 5 year(s)
Bank Cardiac Physiologist at Spire Healthcare Group plc
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Cardiac Investigations, Exercise Tests, Holter Analysis, Cardiac Catheter Lab, Patient Assessment, Clinical Care Planning, Interpersonal Skills, Technological Aptitude
Specialization
Requires a degree in clinical physiology cardiology, RCCP/AHCS registration, and at least 2 years of post-graduate experience. Must hold an Immediate Life Support qualification, with Advanced Life Support being desirable.
Experience Required
Minimum 2 year(s)
Pharmacy Technician at Spire Healthcare Group plc
Brentwood, England, United Kingdom - Full Time
Skills Needed
Pharmaceutical Care, Medicines Management, Stock Management, Data Processing, Infection Control, Health And Safety, Ms Office, Pharmaceutical Dispensing, Clinical Excellence, Patient Care
Specialization
Requires a professional certificate such as a B.Tech in Pharmaceutical Sciences, NVQ Level 3, or equivalent. Candidates must have experience in a pharmaceutical department, proficiency in MS Office, and mandatory training in health and safety.
Experience Required
Minimum 2 year(s)
Specialist Nurse - Cancer Services at Spire Healthcare Group plc
Reading, England, United Kingdom - Full Time
Skills Needed
Cancer Care, Sact Administration, Patient Case Management, Holistic Needs Assessment, Clinical Documentation, Multidisciplinary Collaboration, Triage, Communication Skills, Organisational Skills, Microsoft Office
Specialization
Candidates must be a Registered General Nurse with valid NMC registration and extensive senior-level experience in cancer services. Accreditation in SACT administration and competency in the UKONS 24 Hour triage tool are required.
Experience Required
Minimum 5 year(s)
Medical Laboratory Assistant at Spire Healthcare Group plc
Metropolitan Borough of Solihull, England, United Kingdom - Full Time
Skills Needed
Pathology Investigations, Sample Packaging, Point Of Care Testing, Blood Transfusion Management, Haemobank Management, Laboratory Instrumentation, Clinical Communication, Health And Safety Compliance, Quality Assurance, Data Reporting
Specialization
Candidates must have GCSEs including a science subject and essential experience working in a hospital setting. Experience in scientific laboratory functions, reporting results, and working within the independent medical sector is required.
Experience Required
Minimum 2 year(s)