* Strong understanding of contract management principles, KPIs and service delivery within a repairs and maintenance setting.

* Knowledge of NHF SOR codes and commercial awareness within a contract environment.

* Strong understanding of Health & Safety legislation, compliance requirements and safe working practices.

* Ability to manage a high-volume workload and adapt to changing operational priorities.

* Excellent communication, organisational and stakeholder management skills.

* Confident decision-maker with strong problem-solving and analytical abilities.

* IT literate with experience using job management systems and Microsoft Office applications.