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Contact Center Planning & Anal at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Workforce Management, Forecasting, Capacity Planning, Data Analysis, Performance Insights, Reporting Automation, Communication, Data Storytelling, Analytical Strategy, Project Management, Statistical Modeling, Predictive Analytics, Cloud Based Data Environments, Process Improvement, Mentoring, Collaboration
Specialization
A bachelor's degree in a related field and 5+ years of experience in workforce management or contact center analytics are required. Preferred qualifications include a master's degree and 8+ years of experience in a leadership role within a contact center environment.
Experience Required
Minimum 5 year(s)
Public Safety Dispatcher at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Analytical Skills, Organizational Skills, Communication Skills, Typing Skills, Technological Competency, Telecommunications, Emergency Response, Call Evaluation, Prioritization, Alarm Monitoring, Cctv Monitoring, Calmness Under Pressure, Customer Service, Military Experience, Law Enforcement Experience, Security Experience, Certification
Specialization
Candidates must have two years of relevant experience in customer service, telecommunications, military, law enforcement, or security. A high school diploma is preferred, along with additional training and certifications.
Experience Required
Minimum 2 year(s)
Courier at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Biological Specimens Transport, Medical Terminology, Specimen Integrity, Technology Use, Documentation, Time Management, Vehicle Maintenance, Mentoring, Training, Biohazardous Materials Management, Deadline Management, Clean Driving Record, Drug Testing, Background Check
Specialization
Candidates must have a high school diploma or GED, with some college preferred, and previous experience in laboratory or courier roles highly preferred. Good customer service skills and a clean driving record are also required.
Lab Technical Specialist at Emory Healthcare
Decatur, Georgia, United States - Full Time
Skills Needed
Laboratory Procedures, Data Evaluation, Troubleshooting, Teaching, Professional Development, In Service Training, Research, Clinical Procedures
Specialization
A bachelor's degree in medical technology or a related field is required, along with two years of laboratory experience. Certification in a particular laboratory specialty may also be required.
Experience Required
Minimum 2 year(s)
Service Specialist at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Communication, Care Coordination, Customer Service, Scheduling, Relationship Management, Interpersonal Skills, Marketing Support, Administrative Oversight, Data Analysis, Revenue Cycle Functions, Healthcare Administration, Consultation Conversion, Team Collaboration, Problem Solving, Training, Database Management
Specialization
A high school diploma is required, along with three years of experience in healthcare administration or concierge service settings. Preferred qualifications include an associate's degree and familiarity with medical terminology and electronic medical records.
Experience Required
Minimum 2 year(s)
Cardiac Step Down Registered Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Nursing Process, Patient Assessments, Care Plans, Documentation, Cultural Competence, Team Collaboration, Leadership, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Mentorship, Cardiac Care
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also necessary.
Experience Required
Minimum 2 year(s)
Corporate Director, Patient Financial Services at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Patient Financial Services, Accounts Receivable, Charge Capture, Coding Management, Billing, Denials Management, Staff Training, Reporting, Cash Processing, Vendor Management, Revenue Cycle Integration, Budget Management, Strategic Thinking, Leadership Interaction, Matrix Environment
Specialization
A bachelor's degree in a related field is required, with a master's degree preferred. Candidates should have 7-10 years of experience in revenue cycle functions within large organizations.
Experience Required
Minimum 10 year(s)
Project Manager - Laboratory Services at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Project Management, Financial Information Systems, Operational Reporting, Statistical Reporting, Efficiency Improvement, Workflow Redesign, Training Development, Communication, Relationship Building, Liaison Skills
Specialization
A Bachelor's degree in accounting, computer science, business, or a related field is required, along with four years of project planning experience or a Master's degree with two years of experience. The role requires 75% travel between operating units.
Experience Required
Minimum 2 year(s)
Registry OU Facility Float RN at Emory Healthcare
Decatur, Georgia, United States - Full Time
Skills Needed
Clinical Resources, Patient Care, Nursing Interventions, Patient Advocacy, Quality Improvement, Documentation, Therapeutic Patient Care, Charge Nurse Role, Patient Crises Management, Team Dynamics, Diagnostic Procedures, Orientation Of New Staff, Preceptor Role, Synergy Model For Care, Complex Patient Problems, Continuity Of Care
Specialization
Candidates must be graduates of an accredited nursing school and possess a valid nursing license. A minimum of 24 months of recent nursing experience within the past five years is required.
Experience Required
Minimum 2 year(s)
Supervisor, Priority Access at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Team Leadership, Interpersonal Skills, Listening Skills, Coaching, Time Management, Attendance Tracking, Quality Assurance, Call Monitoring, Conflict Resolution, Report Generation, Process Improvement, Customer Service, Patient Interactions
Specialization
A Bachelor's Degree is required along with a minimum of two years of experience in a customer service, hospitality, call center, or sales environment, or an equivalent combination of education and experience. Physical requirements involve light lifting and frequent sitting, with potential exposure to various environmental factors common in healthcare settings.
Experience Required
Minimum 2 year(s)
Neuro Melanoma Sarcoma Oncology Registered Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Nursing Process, Communication, Documentation, Patient Advocacy, Cultural Competence, Clinical Evaluation, Synergy Model, Team Collaboration, Family Engagement
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also required, with additional certifications possibly needed based on the department.
Experience Required
Minimum 2 year(s)
Nurse Manager Inpatient Oncology at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Leadership, Clinical Management, Operational Management, Quality Improvement, Patient Safety, Team Development, Compliance, Financial Management, Diversity, Collaboration, Education, Coaching, Problem Solving, Resource Allocation, Professional Development, Clinical Standards, Evidence Based Practices
Specialization
A Bachelor's degree in nursing is required along with a minimum of five years of professional nursing experience, including two years in a leadership role. A valid Registered Nursing License in Georgia is also necessary.
Experience Required
Minimum 5 year(s)
Public Safety Ofcr I Armed at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Patrolling, Communication, De Escalation Techniques, Incident Investigation, Access Control, Safety Awareness, Security Services, Documentation, Teamwork, Customer Service, Conflict Resolution, Emergency Response, Firearms Certification, Psychological Assessment, Basic Life Support, Fema Training
Specialization
Candidates must have two years of armed security, military, or law enforcement experience and possess relevant certifications. Additional training and certifications are required within specified timeframes post-hire.
Experience Required
Minimum 2 year(s)
Assoc Dir, Revenue Cycle at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Revenue Cycle Management, Accounts Receivable Management, Payment Processing, Compliance Monitoring, Staff Management, Performance Management, Policy Development, Financial Reporting, Patient Advocacy, Workflow Enhancement, Mentorship, Leadership, Interdepartmental Collaboration, Problem Resolution, Regulatory Compliance, Human Resource Management
Specialization
Candidates must have a Bachelor's Degree in a healthcare or related field with at least 10 years of healthcare experience or 8 years of revenue cycle experience, including 4 years in a supervisory role. Equivalent education and experience combinations are also acceptable.
Experience Required
Minimum 10 year(s)
PCC - Complex Scheduler at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Problem Solving Ability, Customer Service, Communication Skills, Teamwork, Time Management, Empathy
Specialization
A high school diploma or GED is required along with 6 months of healthcare scheduling experience. Candidates should possess problem-solving abilities, excellent communication skills, and a high level of customer service.
CT Technologist at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Ct Equipment Operation, Power Injector Operation, Diagnostic Procedures, Invasive Procedures, Sterile Technique, Patient Communication, Documentation Accuracy, Imaging Equipment Operation, X Radiation Safety, Direct Patient Care, Patient Education, Cross Sectional Anatomy, Technical Care, Diagnostic Procedure Planning, Student Mentoring, Junior Tech Support
Specialization
Candidates must be a graduate of an accredited school of Radiologic Technology and registered with the ARRT, requiring a minimum of two years of experience, including one year specifically in CT. A Basic Life Support (BLS) Certification from the American Heart Association is mandatory, and advanced certification in CT is preferred.
Experience Required
Minimum 2 year(s)
Coord, Med Asst at Emory Healthcare
, Georgia, United States - Full Time
Skills Needed
Medical Assistant Certification, Bls Certification, Patient Care, Vital Signs, Medication Administration, Diagnostic Tests, Specimen Collection, Blood Drawing, Equipment Sterilization, Examination Room Maintenance, Emergency Assistance, Administrative Duties, Patient Check In/Out, Chart Preparation, Scheduling Appointments, Charge Entry
Specialization
Candidates must have a High School Diploma or GED and a Medical Assistant certification from recognized organizations. Current BLS certification is also required, along with a preference for one year of work experience.
Certified Ophthalmic Assistant at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Ophthalmic Skills, Patient History, Visual Acuity, Refraction, Lensometry, Pupillary Assessment, Visual Field Testing, Tonometry, Ocular Imaging, Aseptic Technique, Post Operative Education, Emr Data Entry, Equipment Maintenance
Specialization
Candidates must have a high school diploma and at least one year of experience in an Ophthalmology practice. JCAHPO Ophthalmic Certification and BLS Certification are required.
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Phlebotomy, Customer Service, Venipuncture, Specimen Collection, Infection Control, Computer Skills, Medical Terminology, Teamwork, Quality Improvement, Training, Clerical Duties, Preventive Maintenance, Problem Solving, Flexibility, Communication, Time Management
Specialization
Candidates must have a high school diploma or equivalent, with a preference for 2 years of relevant phlebotomy experience and a phlebotomy certificate. Basic computer skills and reliable transportation are required, along with the ability to work at various locations and shifts.
Experience Required
Minimum 2 year(s)
Endoscopy Registered Nurse at Emory Healthcare
Scottdale, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Communication, Conflict Resolution, Leadership, Teamwork, Cultural Competence, Data Analysis, Policy Revision, Mentorship, Patient Advocacy, Nursing Process, Synergy Model
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)
Contact Center Planning & Anal at Emory Healthcare
Tucker, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Forecasting, Capacity Planning, Data Analysis, Performance Insights, Reporting Automation, Communication, Data Storytelling, Analytical Strategy, Project Management, Statistical Modeling, Predictive Analytics, Cloud-based Data Environments, Process Improvement, Mentoring, Collaboration

Industry

Hospitals and Health Care

Description
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Description Job Summary: The Contact Center Planning & Analytics Lead is responsible for leading the analytical strategy and execution of workforce planning, forecasting, and performance insights for the contact center. This role combines deep analytical expertise with operational understanding to optimize staffing, improve efficiency, and enhance customer experience through data-driven decision-making. The individual will serve as the primary point of contact for internal WFM analytics, performance dashboards, and reporting automation across all contact center lines of business. Primary duties and responsibilities: Forecasting & Capacity Planning: Lead analysis for short-term, mid-term, and long-term contact volume and workload forecasting Develop and maintain capacity plans that balance staffing levels with identified goals Analyze operational KPIs including AHT, Occupancy, Shrinkage, and Conformance Deliver actionable insights on agent and queue performance trends to identify opportunities for optimization Reporting & Automation: Design and automate WFM reports to improve visibility of key operational metrics. Lead efforts to standardize reporting definitions and ensure data accuracy and consistency across systems. Partner with IT and data teams to enhance reporting infrastructure and database integrity. Strategy & Continuous Improvement: Drive analytical projects to improve forecast accuracy, scheduling efficiency, and real-time decision-making. Collaborate with Real-Time and Scheduling teams to optimize intraday adjustments and staffing strategies. Develop insights that influence strategic decisions in customer experience, staffing, and technology investment. Leadership & Collaboration: Serve as a subject matter expert on workforce analytics methodologies and tools. Mentor analysts on advanced data techniques and WFM principles. Communicate complex findings clearly to non-technical stakeholders through visual storytelling and executive summaries. Performance Analytics: Analyze operational KPIs including AHT, Occupancy, Shrinkage, and Conformance. Deliver actionable insights on agent and queue performance trends to identify opportunities for optimization. Develop and publish daily, weekly, and monthly performance dashboards using tools such as Power BI, Tableau, or Genesys Cloud Analytics. Additional Duties as Assigned. Travel: Less than 10% of the time may be required. Work Type: Hybrid employee - splits time between working remotely and working in the office. Minimum Required Qualifications: Education - Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Business Administration, or a related field Experience - 5+ years of experience in workforce management, contact center analytics, or operations strategy. 2+ years in a leadership, senior analyst, or project lead role within a contact center environment. Hands-on experience with WFM platforms (e.g., Genesys Cloud WFM, NICE IEX, Verint) Proficiency with, Power BI / Tableau, and Excel (advanced level). Strong understanding of contact center metrics and forecasting models. Knowledge, skills, and abilities (required): Strong analytical expertise in workforce management, forecasting, and capacity planning, with advanced proficiency in contact center metrics such as AHT, Occupancy, Shrinkage, and Conformance. Excellent communication and data storytelling skills to translate complex analyses into clear, actionable insights for non-technical and executive audiences. Proven ability to lead analytical initiatives, manage multiple priorities, and collaborate cross-functionally to optimize staffing efficiency and operational performance. Preferred Qualifications Education - Master's degree in Statistics, Mathematics, Economics, Computer Science, Business Administration, or a related field Experience - 8+ years of experience in workforce management, contact center analytics, or operations strategy. 5+ years in a leadership, senior analyst, or project lead role within a contact center environment. Knowledge, skills, and ability requirements (preferred): Advanced knowledge of statistical modeling, predictive analytics, or programming languages (Python, R) to enhance forecasting precision and data automation. Experience leveraging cloud-based data environments (e.g., Azure, Snowflake) and applying process improvement methodologies such as Lean Six Sigma. Strong project management and leadership abilities, including mentoring analysts and driving cross-functional analytics initiatives. Demonstrated ability to align analytical strategy with enterprise goals, influence data-driven decision-making, and present findings persuasively to senior leadership. PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Responsibilities
The Contact Center Planning & Analytics Lead is responsible for leading the analytical strategy and execution of workforce planning, forecasting, and performance insights for the contact center. This role combines analytical expertise with operational understanding to optimize staffing and enhance customer experience through data-driven decision-making.
Contact Center Planning & Anal at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Workforce Management, Forecasting, Capacity Planning, Data Analysis, Performance Insights, Reporting Automation, Communication, Data Storytelling, Analytical Strategy, Project Management, Statistical Modeling, Predictive Analytics, Cloud Based Data Environments, Process Improvement, Mentoring, Collaboration
Specialization
A bachelor's degree in a related field and 5+ years of experience in workforce management or contact center analytics are required. Preferred qualifications include a master's degree and 8+ years of experience in a leadership role within a contact center environment.
Experience Required
Minimum 5 year(s)
Public Safety Dispatcher at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Analytical Skills, Organizational Skills, Communication Skills, Typing Skills, Technological Competency, Telecommunications, Emergency Response, Call Evaluation, Prioritization, Alarm Monitoring, Cctv Monitoring, Calmness Under Pressure, Customer Service, Military Experience, Law Enforcement Experience, Security Experience, Certification
Specialization
Candidates must have two years of relevant experience in customer service, telecommunications, military, law enforcement, or security. A high school diploma is preferred, along with additional training and certifications.
Experience Required
Minimum 2 year(s)
Courier at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Biological Specimens Transport, Medical Terminology, Specimen Integrity, Technology Use, Documentation, Time Management, Vehicle Maintenance, Mentoring, Training, Biohazardous Materials Management, Deadline Management, Clean Driving Record, Drug Testing, Background Check
Specialization
Candidates must have a high school diploma or GED, with some college preferred, and previous experience in laboratory or courier roles highly preferred. Good customer service skills and a clean driving record are also required.
Lab Technical Specialist at Emory Healthcare
Decatur, Georgia, United States - Full Time
Skills Needed
Laboratory Procedures, Data Evaluation, Troubleshooting, Teaching, Professional Development, In Service Training, Research, Clinical Procedures
Specialization
A bachelor's degree in medical technology or a related field is required, along with two years of laboratory experience. Certification in a particular laboratory specialty may also be required.
Experience Required
Minimum 2 year(s)
Service Specialist at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Communication, Care Coordination, Customer Service, Scheduling, Relationship Management, Interpersonal Skills, Marketing Support, Administrative Oversight, Data Analysis, Revenue Cycle Functions, Healthcare Administration, Consultation Conversion, Team Collaboration, Problem Solving, Training, Database Management
Specialization
A high school diploma is required, along with three years of experience in healthcare administration or concierge service settings. Preferred qualifications include an associate's degree and familiarity with medical terminology and electronic medical records.
Experience Required
Minimum 2 year(s)
Cardiac Step Down Registered Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Nursing Process, Patient Assessments, Care Plans, Documentation, Cultural Competence, Team Collaboration, Leadership, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Mentorship, Cardiac Care
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also necessary.
Experience Required
Minimum 2 year(s)
Corporate Director, Patient Financial Services at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Patient Financial Services, Accounts Receivable, Charge Capture, Coding Management, Billing, Denials Management, Staff Training, Reporting, Cash Processing, Vendor Management, Revenue Cycle Integration, Budget Management, Strategic Thinking, Leadership Interaction, Matrix Environment
Specialization
A bachelor's degree in a related field is required, with a master's degree preferred. Candidates should have 7-10 years of experience in revenue cycle functions within large organizations.
Experience Required
Minimum 10 year(s)
Project Manager - Laboratory Services at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Project Management, Financial Information Systems, Operational Reporting, Statistical Reporting, Efficiency Improvement, Workflow Redesign, Training Development, Communication, Relationship Building, Liaison Skills
Specialization
A Bachelor's degree in accounting, computer science, business, or a related field is required, along with four years of project planning experience or a Master's degree with two years of experience. The role requires 75% travel between operating units.
Experience Required
Minimum 2 year(s)
Registry OU Facility Float RN at Emory Healthcare
Decatur, Georgia, United States - Full Time
Skills Needed
Clinical Resources, Patient Care, Nursing Interventions, Patient Advocacy, Quality Improvement, Documentation, Therapeutic Patient Care, Charge Nurse Role, Patient Crises Management, Team Dynamics, Diagnostic Procedures, Orientation Of New Staff, Preceptor Role, Synergy Model For Care, Complex Patient Problems, Continuity Of Care
Specialization
Candidates must be graduates of an accredited nursing school and possess a valid nursing license. A minimum of 24 months of recent nursing experience within the past five years is required.
Experience Required
Minimum 2 year(s)
Supervisor, Priority Access at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Team Leadership, Interpersonal Skills, Listening Skills, Coaching, Time Management, Attendance Tracking, Quality Assurance, Call Monitoring, Conflict Resolution, Report Generation, Process Improvement, Customer Service, Patient Interactions
Specialization
A Bachelor's Degree is required along with a minimum of two years of experience in a customer service, hospitality, call center, or sales environment, or an equivalent combination of education and experience. Physical requirements involve light lifting and frequent sitting, with potential exposure to various environmental factors common in healthcare settings.
Experience Required
Minimum 2 year(s)
Neuro Melanoma Sarcoma Oncology Registered Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Nursing Process, Communication, Documentation, Patient Advocacy, Cultural Competence, Clinical Evaluation, Synergy Model, Team Collaboration, Family Engagement
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also required, with additional certifications possibly needed based on the department.
Experience Required
Minimum 2 year(s)
Nurse Manager Inpatient Oncology at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Leadership, Clinical Management, Operational Management, Quality Improvement, Patient Safety, Team Development, Compliance, Financial Management, Diversity, Collaboration, Education, Coaching, Problem Solving, Resource Allocation, Professional Development, Clinical Standards, Evidence Based Practices
Specialization
A Bachelor's degree in nursing is required along with a minimum of five years of professional nursing experience, including two years in a leadership role. A valid Registered Nursing License in Georgia is also necessary.
Experience Required
Minimum 5 year(s)
Public Safety Ofcr I Armed at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Patrolling, Communication, De Escalation Techniques, Incident Investigation, Access Control, Safety Awareness, Security Services, Documentation, Teamwork, Customer Service, Conflict Resolution, Emergency Response, Firearms Certification, Psychological Assessment, Basic Life Support, Fema Training
Specialization
Candidates must have two years of armed security, military, or law enforcement experience and possess relevant certifications. Additional training and certifications are required within specified timeframes post-hire.
Experience Required
Minimum 2 year(s)
Assoc Dir, Revenue Cycle at Emory Healthcare
Tucker, Georgia, United States - Full Time
Skills Needed
Revenue Cycle Management, Accounts Receivable Management, Payment Processing, Compliance Monitoring, Staff Management, Performance Management, Policy Development, Financial Reporting, Patient Advocacy, Workflow Enhancement, Mentorship, Leadership, Interdepartmental Collaboration, Problem Resolution, Regulatory Compliance, Human Resource Management
Specialization
Candidates must have a Bachelor's Degree in a healthcare or related field with at least 10 years of healthcare experience or 8 years of revenue cycle experience, including 4 years in a supervisory role. Equivalent education and experience combinations are also acceptable.
Experience Required
Minimum 10 year(s)
PCC - Complex Scheduler at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Problem Solving Ability, Customer Service, Communication Skills, Teamwork, Time Management, Empathy
Specialization
A high school diploma or GED is required along with 6 months of healthcare scheduling experience. Candidates should possess problem-solving abilities, excellent communication skills, and a high level of customer service.
CT Technologist at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Ct Equipment Operation, Power Injector Operation, Diagnostic Procedures, Invasive Procedures, Sterile Technique, Patient Communication, Documentation Accuracy, Imaging Equipment Operation, X Radiation Safety, Direct Patient Care, Patient Education, Cross Sectional Anatomy, Technical Care, Diagnostic Procedure Planning, Student Mentoring, Junior Tech Support
Specialization
Candidates must be a graduate of an accredited school of Radiologic Technology and registered with the ARRT, requiring a minimum of two years of experience, including one year specifically in CT. A Basic Life Support (BLS) Certification from the American Heart Association is mandatory, and advanced certification in CT is preferred.
Experience Required
Minimum 2 year(s)
Coord, Med Asst at Emory Healthcare
, Georgia, United States - Full Time
Skills Needed
Medical Assistant Certification, Bls Certification, Patient Care, Vital Signs, Medication Administration, Diagnostic Tests, Specimen Collection, Blood Drawing, Equipment Sterilization, Examination Room Maintenance, Emergency Assistance, Administrative Duties, Patient Check In/Out, Chart Preparation, Scheduling Appointments, Charge Entry
Specialization
Candidates must have a High School Diploma or GED and a Medical Assistant certification from recognized organizations. Current BLS certification is also required, along with a preference for one year of work experience.
Certified Ophthalmic Assistant at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Ophthalmic Skills, Patient History, Visual Acuity, Refraction, Lensometry, Pupillary Assessment, Visual Field Testing, Tonometry, Ocular Imaging, Aseptic Technique, Post Operative Education, Emr Data Entry, Equipment Maintenance
Specialization
Candidates must have a high school diploma and at least one year of experience in an Ophthalmology practice. JCAHPO Ophthalmic Certification and BLS Certification are required.
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Phlebotomy, Customer Service, Venipuncture, Specimen Collection, Infection Control, Computer Skills, Medical Terminology, Teamwork, Quality Improvement, Training, Clerical Duties, Preventive Maintenance, Problem Solving, Flexibility, Communication, Time Management
Specialization
Candidates must have a high school diploma or equivalent, with a preference for 2 years of relevant phlebotomy experience and a phlebotomy certificate. Basic computer skills and reliable transportation are required, along with the ability to work at various locations and shifts.
Experience Required
Minimum 2 year(s)
Endoscopy Registered Nurse at Emory Healthcare
Scottdale, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Communication, Conflict Resolution, Leadership, Teamwork, Cultural Competence, Data Analysis, Policy Revision, Mentorship, Patient Advocacy, Nursing Process, Synergy Model
Specialization
Candidates must be graduates of an accredited nursing program with specific experience requirements. A valid Registered Nursing License and BLS certification are also required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)