SUMMARY

Job Reference: 256089BR
Basingstoke, Old Basing Mall
Permanent
37.5 Hours

THE SALARY FOR THIS ROLE IS £12.36 AND UP TO £13.53 ACROSS SELECTED LOCATIONS WITHIN LONDON. NO PREVIOUS EXPERIENCE REQUIRED & FULL TRAINING WILL BE PROVIDED

Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience

ABOUT THE ROLE

As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.

You will also:

• Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
• Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
• Be the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
• Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
• Build strong relationships with customers and the local community
• Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)

These are the essential skills or experience needed to succeed in this role.

• Energy and passion for finding the best solutions for your customers
• Curious about patients, customers and their holistic health and wellbeing
• Empathetic and able to interact sensitively
• A team player that loves to contribute to the team and store’s success
• Digitally savvy and comfortable embracing technology and the omnichannel offering
• Sales-driven and focused on delivering a great customer experience
• You will be an ambassador for the Boots brand, with desiring to learn about everything health
• You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalen