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Hospitality Jobs in Germany

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Werkstudent (m/w/d), Leipzig at P & T Paper & Tea GmbH
Leipzig, Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Storytelling, Communication, Retail Experience, Aesthetics, Hospitality, Event Planning, Social Media, Consulting
Specialization
Candidates should have experience in retail or lifestyle sectors with a passion for aesthetics and customer service. Strong communication skills, authenticity, and flexibility for weekend work are essential.
Maler (m/w/d) at Louvre Hotels Group
Duisburg, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Painting, Wall And Ceiling Painting, Filling And Spackling, Priming, Renovation, Maintenance, Attention To Detail, Independent Working, Teamwork, Reliability
Specialization
Practical experience in painting is required, ideally with a completed vocational training as a painter/varnisher. Candidates must be reliable, detail-oriented, and maintain a professional appearance.
Experience Required
Minimum 2 year(s)
Commis de Cuisine (m/w/d) Emirates Lounge Frankfurt at DO & CO AG
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Food Production, Cold Kitchen, Hot Kitchen, Haccp, Quality Standards, Hygiene Standards, German Language, English Language, Airline Catering, Industrial Kitchen Operations
Specialization
Requires training as a chef or gastronomic specialist with initial experience as a kitchen employee or Chef de Partie. Candidates must be willing to work shifts and possess good German and/or English language skills.
Experience Required
Minimum 2 year(s)
Barkeeper (m/w/d) at The Cloud One
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Bar Service, Customer Service, Sales, Inventory Management, Communication, Hospitality Management, Teamwork, Creativity, Quality Awareness
Specialization
Candidates should have training in hotel management, experience in gastronomy, or an interest in career changing. Key requirements include a communicative personality, passion for hospitality, and the ability to remain flexible under stress.
Koch (m/w/d) Montag bis Freitag at DO & CO AG
Unterschleißheim, Bavaria, Germany - Full Time
Skills Needed
Food Preparation, Quality Control, Guest Advisory, Fresh Product Handling, Communication, Resilience, Flexibility, Independent Working
Specialization
Requires completed vocational training as a cook and professional experience as a Chef de Partie or in corporate catering. Candidates must be passionate about cooking without convenience products and possess a reliable, independent work style.
Experience Required
Minimum 2 year(s)
Front Office Supervisor (m/w/d) – Ibis Styles München Airport (m/w/d) at Accor
Oberding, Bavaria, Germany - Full Time
Skills Needed
Leadership, Communication, Guest Service, Complaint Management, Organization, Flexibility, German Language, English Language, Opera Pms, Budget Planning, Cost Control, Staff Training
Specialization
Requires a degree or vocational training in hotel management or tourism with several years of front office experience, ideally in a leadership role. Candidates must be fluent in German and English and proficient in hotel software like Opera.
Experience Required
Minimum 2 year(s)
F&B Host / Servicemitarbeiter (m/w/d) auf Minijobbasis at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
Guest Service, Reservation Management, Communication Skills, Hospitality Management, German Language, Problem Solving, Digital Tool Proficiency, Teamwork, Customer Relations
Specialization
Candidates should have a hands-on mentality, a passion for gastronomy, and proficiency in German. While previous experience in gastronomy is an advantage, it is not mandatory.
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Breakfast Service, Buffet Preparation, Customer Service, Hospitality Management, Communication Skills, Flexibility, Creativity, Quality Awareness, Teamwork
Specialization
Candidates should have hospitality training, professional experience in hotels/gastronomy, or an interest in career changing. Key requirements include a communicative personality, passion for hospitality, and the ability to remain quality-conscious under stress.
Cook / Commis de Cuisine at Accor
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Live Cooking, International Cuisine, Kitchen Organization, Team Leadership, Food Quality Control, Eclectic Cuisine, Kitchen Hygiene, Process Management
Specialization
Requires a trained caterer with a passion for international and eclectic cuisine and strong organizational skills. Candidates should be proactive, honest, and capable of inspiring both staff and guests.
Experience Required
Minimum 2 year(s)
Frühstücksmitarbeiter (m/w/d) in Teilzeit ab dem 01.06.2026 at The Cloud One
Hamburg, , Germany - Full Time
Skills Needed
Breakfast Service, Buffet Preparation, Customer Service, Hospitality Management, Communication Skills, Flexibility, Creativity, Quality Awareness, Teamwork, Guest Relations
Specialization
Candidates should have hospitality training, relevant experience, or an interest in entering the field as a career changer. Key requirements include a communicative demeanor, passion for hospitality, and the ability to remain quality-conscious under stress.
Multi Property Director of Convention Sales (all genders) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hamburg, , Germany - Full Time
Skills Needed
Convention Sales, Event Management, Mice Segment, Team Leadership, Budgeting, Forecasting, Market Analysis, Negotiation, Customer Focus, Micros Opera, Ms Office, English Proficiency, German Proficiency
Specialization
Requires a completed vocational training and 3-4 years of experience in event sales and management, including team leadership. Must be fluent in English and German with strong negotiation skills and proficiency in Micros Opera.
Experience Required
Minimum 2 year(s)
Commis de Rang NENI (m/w/d) at Accor
Hamburg, , Germany - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Table Management, Hospitality Management, Interpersonal Communication, Teamwork
Specialization
Candidates should be trained gastronomy professionals with a passion for people and high-quality food and drinks. A strong personality and a genuine desire to ensure guest well-being are more important than a detailed CV.
Hausdamenassistent (m/w/d) at The Cloud One
Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
Housekeeping Coordination, Team Leadership, Inventory Management, Quality Control, Service Orientation, Attention To Detail, Teamwork, Hospitality Management
Specialization
Candidates should have a strong eye for detail and a service-oriented mindset. Previous experience in hospitality, gastronomy, or cleaning is ideal, but career changers are welcome.
General Manager - Ibis Ulm City (m/w/d) at Accor
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Leadership, Interpersonal Skills, Strategic Thinking, Business Planning, Financial Analysis, Customer Relationship Management, Team Management, Employee Development, Service Culture, Communication, Problem Solving, Food & Beverage Knowledge, Networking, Operational Management, Guest Satisfaction, Bilingual Communication
Specialization
Candidates should have several years of experience in a leadership role within a similar hotel or company, with a strong focus on guest relations and operational management. Proficiency in both English and German at a business level is required, along with a hands-on mentality and the ability to develop relationships.
Experience Required
Minimum 5 year(s)
Accountant (m/w/d) - Teilzeit (20-25h) at Penta Hotels
Leipzig, Saxony, Germany - Full Time
Skills Needed
Accounting, Cash Management, Revenue Control, Invoice Coordination, Account Allocation, Daily And Monthly Closing, German Language, English Language
Specialization
Candidates should have a commercial vocational qualification, hospitality training, or previous experience in accounting. Proficiency in both German and English is required for communicating with guests, customers, and teams.
Experience Required
Minimum 2 year(s)
Maler (m/w/d) - Minijob / überwiegend am Wochenende at b'mine hotels
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Painting, Varnishing, Renovation, Maintenance, Color Theory, Design Sense, Reliability, Teamwork, German Language (B2/C1)
Specialization
Completed training as a painter and varnisher or a comparable qualification, though career changers are welcome. Must be flexible to work weekends and possess good German language skills.
Bar Supervisor (m/w/d) – OPENING Ibis Styles München Airport (m/w/d) at Accor
Oberding, Bavaria, Germany - Full Time
Skills Needed
Bar Management, Guest Relations, Beverage Service, German Language, English Language, Teamwork, Hospitality Management, Recipe Memorization
Specialization
Requires initial experience in a comparable position and proficiency in German and English. Candidates should possess a positive attitude, a passion for hospitality, and a willingness to learn recipes.
Experience Required
Minimum 2 year(s)
Sommelier at Accor
Nassau, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Wine Service, Cellar Management, Wine Pairing, Inventory Control, Staff Training, Guest Relations, Menu Design, Compliance, Leadership, Multitasking, Communication, Attention To Detail
Specialization
Candidates must be a Certified Sommelier or WSET Level 3 with 3 to 5 years of luxury hotel or food and beverage experience. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Guest Service Agent (m/w/d) at Penta Hotels
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Guest Relations, Hotel Reception, Mews Pms, Customer Service, German Language, English Language, Cash Handling, Hospitality Management, Communication Skills, Teamwork, Flexibility, Hygiene Standards
Specialization
Candidates should have experience in service (hotel, gastronomy, or events) and a completed vocational training in hotel management. Proficiency in German and English, as well as familiarity with the MEWS system, is required.
Duale Studenten Hotel-, Tourismus- oder Eventmanagement (m/w/d) at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
German Language, English Language, It Systems Proficiency, Customer Service, Teamwork, Problem Solving, Hospitality Management, Event Management, Tourism Management
Specialization
Candidates should have good proficiency in German and English and be comfortable using IT systems. While previous internships in hospitality are an advantage, a team-oriented and solution-oriented mindset is essential.
Werkstudent (m/w/d), Leipzig at P & T Paper & Tea GmbH
Leipzig, Saxony, Germany -
Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Storytelling, Communication, Retail Experience, Aesthetics, Hospitality, Event Planning, Social Media, Consulting

Industry

Retail

Description
Deine Rolle PAPER & TEA steht für weit mehr als nur eine Marke – wir schaffen einen Raum, der inspiriert, verbindet und Lebensfreude zelebriert. Unsere Vision ist es, Menschen durch bewusste Erlebnisse zu bereichern und einzigartige Momente zu schaffen, die in Erinnerung bleiben. Für unseren Store in Leipzig suchen wir ein Perfect Match(a). Du trägst mit Begeisterung, Empathie und Liebe zum Detail sowohl zum Verkauf unserer Produkte als auch zur einzigartigen Customer Experience unserer Kund:innen bei und repräsentierst unser Konzept authentisch - ein Werkstudentenjob mit Impact im Store Team. Dein Profil Erfahrung im Einzelhandel oder Lifestyle-Bereich: Du liebst Customer Service - Du trägst maßgeblich zum Erfolg von PAPER & TEA bei, indem du den Verkaufsprozess mit Leidenschaft und Expertise gestaltest. Verkaufstalent: Mit deinem Enthusiasmus für Ästhetik, Qualität und unser Konzept schaffst du es, unsere Produkte zum Leben zu erwecken und unvergessliche Einkaufserlebnisse zu gestalten. Kommunikationsstärke: Mit deiner positiven Ausstrahlung begeisterst du Kund:innen und Kolleg:innen gleichermaßen - Storytelling ist genau dein Ding. Authentizität: Du bist du selbst und genau das ist deine Stärke - Du liebst es, Neues auszuprobieren, Ideen einzubringen und den Store-Alltag vielseitig zu gestalten. Flexibilität: Kein Problem – Du liebst den Trubel an Wochenenden, aber schätzt genauso die Freiheit, deine Work-Life-Balance flexibel zu gestalten. Bei PAPER & TEA gibt’s nicht nur Peak Times, sondern auch echte Wohlfühlmomente. Deine Aufgaben Gastgeber:in mit Herz: Du verwandelst jeden Besuch in unserem Store in Leipzig ein Erlebnis – durch persönliche Ansprache, individuellen Service und deine Fähigkeit, Kund:innen zu begeistern. Storytelling im Store: Du nimmst unsere Kund:innen mit auf eine Reise – berätst mit Herz, inspirierst mit Kreativität und schaffst echte Aha-Momente. Beratung, die inspiriert: Du erkennst Bedürfnisse, überraschst mit kreativen Ideen und präsentierst unsere Produkte so, dass sie echte Emotionen wecken. Social Spirit: Du machst unseren Store in Leipzig nicht nur zu einem Shopping-Hotspot, sondern auch zu einem Ort des Austauschs und der Begegnung – offline und wenn du magst auch durchs Teilen von Insights bei Social Media. Store-Care: Du sorgst dafür, dass unsere Produkte optimal präsentiert sind und der Store immer einladend wirkt. Events und Aktionen: Ob kleine Workshops oder besondere Erlebnisse wie Tea Tastings – du bringst frische Ideen ein und schaffst mit deinem Team echte Highlights in Leipzig’s City. Performance & Wirkung Was dich erwartet Was dich bei uns erwartet: Ein inspirierendes Arbeitsumfeld: Mitten in Leipzig erwartet dich ein Store, der Ästhetik und modernes Design vereint und einen Ort schafft, der zum Entdecken einlädt. Teamspirit: Ein buntes und engagiertes Team, das mit Offenheit und Vertrauen zusammenarbeitet. Gemeinsam feiern wir Erfolge und lernen voneinander. Persönliches Wachstum: Regelmäßige Tee-Schulungen, Weiterbildungen im Customer Service und der Austausch untereinander machen dich zum wertvollen Teil an Board von PAPER & TEA. Attraktive Benefits: Profitiere als Teil unseres Teams von attraktiven Rabatten auf unsere Produkte. Unsere Kultur: Bei uns wird Authentizität großgeschrieben. Wir schätzen dich so, wie du bist und fördern deine individuellen Stärken. Flache Hierarchien, Co-Kreation und eine echte Du-Kultur machen uns zu einem Arbeitgeber, der auf Augenhöhe arbeitet und neue Maßstäbe setzt. Was uns wichtiger ist als ein perfekter Lebenslauf
Responsibilities
The role involves providing a unique customer experience through personalized consulting, storytelling, and high-quality sales in the Leipzig store. Responsibilities also include store maintenance, organizing tea tastings, and promoting the brand via social media.
Werkstudent (m/w/d), Leipzig at P & T Paper & Tea GmbH
Leipzig, Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Storytelling, Communication, Retail Experience, Aesthetics, Hospitality, Event Planning, Social Media, Consulting
Specialization
Candidates should have experience in retail or lifestyle sectors with a passion for aesthetics and customer service. Strong communication skills, authenticity, and flexibility for weekend work are essential.
Maler (m/w/d) at Louvre Hotels Group
Duisburg, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Painting, Wall And Ceiling Painting, Filling And Spackling, Priming, Renovation, Maintenance, Attention To Detail, Independent Working, Teamwork, Reliability
Specialization
Practical experience in painting is required, ideally with a completed vocational training as a painter/varnisher. Candidates must be reliable, detail-oriented, and maintain a professional appearance.
Experience Required
Minimum 2 year(s)
Commis de Cuisine (m/w/d) Emirates Lounge Frankfurt at DO & CO AG
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Food Production, Cold Kitchen, Hot Kitchen, Haccp, Quality Standards, Hygiene Standards, German Language, English Language, Airline Catering, Industrial Kitchen Operations
Specialization
Requires training as a chef or gastronomic specialist with initial experience as a kitchen employee or Chef de Partie. Candidates must be willing to work shifts and possess good German and/or English language skills.
Experience Required
Minimum 2 year(s)
Barkeeper (m/w/d) at The Cloud One
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Bar Service, Customer Service, Sales, Inventory Management, Communication, Hospitality Management, Teamwork, Creativity, Quality Awareness
Specialization
Candidates should have training in hotel management, experience in gastronomy, or an interest in career changing. Key requirements include a communicative personality, passion for hospitality, and the ability to remain flexible under stress.
Koch (m/w/d) Montag bis Freitag at DO & CO AG
Unterschleißheim, Bavaria, Germany - Full Time
Skills Needed
Food Preparation, Quality Control, Guest Advisory, Fresh Product Handling, Communication, Resilience, Flexibility, Independent Working
Specialization
Requires completed vocational training as a cook and professional experience as a Chef de Partie or in corporate catering. Candidates must be passionate about cooking without convenience products and possess a reliable, independent work style.
Experience Required
Minimum 2 year(s)
Front Office Supervisor (m/w/d) – Ibis Styles München Airport (m/w/d) at Accor
Oberding, Bavaria, Germany - Full Time
Skills Needed
Leadership, Communication, Guest Service, Complaint Management, Organization, Flexibility, German Language, English Language, Opera Pms, Budget Planning, Cost Control, Staff Training
Specialization
Requires a degree or vocational training in hotel management or tourism with several years of front office experience, ideally in a leadership role. Candidates must be fluent in German and English and proficient in hotel software like Opera.
Experience Required
Minimum 2 year(s)
F&B Host / Servicemitarbeiter (m/w/d) auf Minijobbasis at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
Guest Service, Reservation Management, Communication Skills, Hospitality Management, German Language, Problem Solving, Digital Tool Proficiency, Teamwork, Customer Relations
Specialization
Candidates should have a hands-on mentality, a passion for gastronomy, and proficiency in German. While previous experience in gastronomy is an advantage, it is not mandatory.
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Breakfast Service, Buffet Preparation, Customer Service, Hospitality Management, Communication Skills, Flexibility, Creativity, Quality Awareness, Teamwork
Specialization
Candidates should have hospitality training, professional experience in hotels/gastronomy, or an interest in career changing. Key requirements include a communicative personality, passion for hospitality, and the ability to remain quality-conscious under stress.
Cook / Commis de Cuisine at Accor
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Live Cooking, International Cuisine, Kitchen Organization, Team Leadership, Food Quality Control, Eclectic Cuisine, Kitchen Hygiene, Process Management
Specialization
Requires a trained caterer with a passion for international and eclectic cuisine and strong organizational skills. Candidates should be proactive, honest, and capable of inspiring both staff and guests.
Experience Required
Minimum 2 year(s)
Frühstücksmitarbeiter (m/w/d) in Teilzeit ab dem 01.06.2026 at The Cloud One
Hamburg, , Germany - Full Time
Skills Needed
Breakfast Service, Buffet Preparation, Customer Service, Hospitality Management, Communication Skills, Flexibility, Creativity, Quality Awareness, Teamwork, Guest Relations
Specialization
Candidates should have hospitality training, relevant experience, or an interest in entering the field as a career changer. Key requirements include a communicative demeanor, passion for hospitality, and the ability to remain quality-conscious under stress.
Multi Property Director of Convention Sales (all genders) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hamburg, , Germany - Full Time
Skills Needed
Convention Sales, Event Management, Mice Segment, Team Leadership, Budgeting, Forecasting, Market Analysis, Negotiation, Customer Focus, Micros Opera, Ms Office, English Proficiency, German Proficiency
Specialization
Requires a completed vocational training and 3-4 years of experience in event sales and management, including team leadership. Must be fluent in English and German with strong negotiation skills and proficiency in Micros Opera.
Experience Required
Minimum 2 year(s)
Commis de Rang NENI (m/w/d) at Accor
Hamburg, , Germany - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Table Management, Hospitality Management, Interpersonal Communication, Teamwork
Specialization
Candidates should be trained gastronomy professionals with a passion for people and high-quality food and drinks. A strong personality and a genuine desire to ensure guest well-being are more important than a detailed CV.
Hausdamenassistent (m/w/d) at The Cloud One
Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
Housekeeping Coordination, Team Leadership, Inventory Management, Quality Control, Service Orientation, Attention To Detail, Teamwork, Hospitality Management
Specialization
Candidates should have a strong eye for detail and a service-oriented mindset. Previous experience in hospitality, gastronomy, or cleaning is ideal, but career changers are welcome.
General Manager - Ibis Ulm City (m/w/d) at Accor
Ulm, Baden-Württemberg, Germany - Full Time
Skills Needed
Leadership, Interpersonal Skills, Strategic Thinking, Business Planning, Financial Analysis, Customer Relationship Management, Team Management, Employee Development, Service Culture, Communication, Problem Solving, Food & Beverage Knowledge, Networking, Operational Management, Guest Satisfaction, Bilingual Communication
Specialization
Candidates should have several years of experience in a leadership role within a similar hotel or company, with a strong focus on guest relations and operational management. Proficiency in both English and German at a business level is required, along with a hands-on mentality and the ability to develop relationships.
Experience Required
Minimum 5 year(s)
Accountant (m/w/d) - Teilzeit (20-25h) at Penta Hotels
Leipzig, Saxony, Germany - Full Time
Skills Needed
Accounting, Cash Management, Revenue Control, Invoice Coordination, Account Allocation, Daily And Monthly Closing, German Language, English Language
Specialization
Candidates should have a commercial vocational qualification, hospitality training, or previous experience in accounting. Proficiency in both German and English is required for communicating with guests, customers, and teams.
Experience Required
Minimum 2 year(s)
Maler (m/w/d) - Minijob / überwiegend am Wochenende at b'mine hotels
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Painting, Varnishing, Renovation, Maintenance, Color Theory, Design Sense, Reliability, Teamwork, German Language (B2/C1)
Specialization
Completed training as a painter and varnisher or a comparable qualification, though career changers are welcome. Must be flexible to work weekends and possess good German language skills.
Bar Supervisor (m/w/d) – OPENING Ibis Styles München Airport (m/w/d) at Accor
Oberding, Bavaria, Germany - Full Time
Skills Needed
Bar Management, Guest Relations, Beverage Service, German Language, English Language, Teamwork, Hospitality Management, Recipe Memorization
Specialization
Requires initial experience in a comparable position and proficiency in German and English. Candidates should possess a positive attitude, a passion for hospitality, and a willingness to learn recipes.
Experience Required
Minimum 2 year(s)
Sommelier at Accor
Nassau, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Wine Service, Cellar Management, Wine Pairing, Inventory Control, Staff Training, Guest Relations, Menu Design, Compliance, Leadership, Multitasking, Communication, Attention To Detail
Specialization
Candidates must be a Certified Sommelier or WSET Level 3 with 3 to 5 years of luxury hotel or food and beverage experience. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Guest Service Agent (m/w/d) at Penta Hotels
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Guest Relations, Hotel Reception, Mews Pms, Customer Service, German Language, English Language, Cash Handling, Hospitality Management, Communication Skills, Teamwork, Flexibility, Hygiene Standards
Specialization
Candidates should have experience in service (hotel, gastronomy, or events) and a completed vocational training in hotel management. Proficiency in German and English, as well as familiarity with the MEWS system, is required.
Duale Studenten Hotel-, Tourismus- oder Eventmanagement (m/w/d) at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
German Language, English Language, It Systems Proficiency, Customer Service, Teamwork, Problem Solving, Hospitality Management, Event Management, Tourism Management
Specialization
Candidates should have good proficiency in German and English and be comfortable using IT systems. While previous internships in hospitality are an advantage, a team-oriented and solution-oriented mindset is essential.