Hospitality Jobs in Australia

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Reservation Agent at Accor
Preston, Victoria, Australia - Full Time
Skills Needed
Interpersonal Skills, Microsoft Office, Computer Skills
Qualification
Graduate
Reservations Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Sales Focus, Attention To Detail, Team Player, Communication Skills, Microsoft Packages, Organizational Skills, Time Management, High Pressure Environment, Pms Knowledge, Upselling, Data Accuracy, Reservation Management, Customer Communication, Initiative, Autonomy
Specialization
Candidates should demonstrate a passion for exceptional guest service and possess a strong sales focus with the ability to upsell hotel features. Attention to detail, excellent communication skills, and the ability to work under pressure are essential.
Assistant Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Guest Service, Interpersonal Skills, Communication, Problem Solving, Hotel Management Systems, Team Support, Operational Planning, Coaching, Reservations Management, Collaboration, Adaptability, Crisis Management, Training, Recruitment, Rostering
Specialization
Candidates should have proven leadership experience in hotel operations and a passion for exceptional guest service. Strong interpersonal and communication skills are essential, along with adaptability and a working knowledge of hotel management systems.
Experience Required
Minimum 2 year(s)
Service Receptionist at Autoleague
EFV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Office Manager at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, People Management, Communication Skills, Trust Accounting, Team Leadership, Problem Solving, Time Management, Guest Relations
Specialization
Candidates should have a minimum of 2 years of supervisory experience in a hotel environment and possess exceptional people management skills. Strong communication and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Barista | Esprit Noir at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strong Communication Skills, Previous Barista Experience, Guest Focused Attitude, Passion For Providing Exceptional Moments, High Standard Of Grooming, Responsible Service Of Alcohol
Specialization
Candidates should have strong communication skills and previous barista experience with knowledge of espresso-based coffee. A friendly, guest-focused attitude and a Responsible Service of Alcohol Certificate are also required.
Childcare Chef at Journey Early Learning Careers
St Albans VIC 3021, , Australia - Full Time
Skills Needed
Anaphylaxis, Children
Specialization
Holds food safety supervisor certificate
Qualification
Trade Certificate
GUEST EXPERIENCE HOST at Merlin Entertainments
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Refrigeration Technician, Lizard Island Resort at Delaware North
Cairns, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Communication, Time Management, Customer Service, Sales Coordination, Report Generation, Proposal Preparation, Presentation Creation, Travel Booking, Lead Generation, Relationship Building, Project Management, Flexibility, Interpersonal Skills, Team Support, Attention To Detail, Organizational Skills
Specialization
Candidates should possess strong communication skills, time management abilities, and a humble, open-minded attitude. An entrepreneurial spirit and good interpersonal skills are essential for success in this role.
Housekeeping Supervisor at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Interpersonal Skills, Communication Skills, Housekeeping Operations, Team Supervision, Training Initiatives, Productivity Improvements, Onboarding, Recruitment, Coaching, Organizational Skills, Service Mindset
Specialization
Candidates should have proven experience in housekeeping operations and strong attention to detail. Excellent interpersonal and communication skills are essential, along with flexible availability for a rotating roster.
Experience Required
Minimum 2 year(s)
Section Waiter - Marmelo at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Wine Service, Food Pairing, Attention To Detail
Specialization
Previous experience in a fine dining establishment is preferred, along with exceptional customer service skills and strong communication abilities. Proficiency in wine service and a keen eye for detail are also required.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant (Casual) at Sushi Train plympton
Plympton SA 5038, , Australia - Full Time
Skills Needed
Uniforms, Japanese Cuisine, Hospitality Industry
Qualification
Graduate
Junior Sous Chef at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Culinary Skills, Leadership, Communication, Teamwork, Food Safety, Stock Control, Menu Development, Training, Mentoring, High Quality Food, Presentation, Consistency, Pressure Management, Flexibility
Specialization
Previous experience as a Chef de Partie or similar is required, along with relevant trade qualifications in commercial cookery. Strong culinary skills, the ability to lead under pressure, and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Barista/ Cafe All Rounder at Oliver Brown
MHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food & Beverage Attendant | Brewery Bar + Kitchen at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food Safety, Alcohol Service, Pos Operation, Order Taking, Event Setup, Grooming, Presentation
Specialization
Candidates must have availability for various shifts and hold RSA and RCG Competency Cards. Experience in a similar role is highly desired, along with a genuine desire to provide exceptional service.
Demi Chef | The Brewery Bar + Kitchen at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Commercial Cookery, Food Safety, Hygiene Practices, Teamwork, Multitasking, Fast Paced Kitchen, Event Service, Menu Preparation
Specialization
A Certificate III in Commercial Cookery or equivalent is required, along with a minimum of 2 years of experience in a high-volume casual dining environment. Candidates must have strong teamwork skills and the ability to work under pressure.
Experience Required
Minimum 2 year(s)
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
Reservation Agent at Accor
Preston, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

0.0

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Microsoft Office, Computer Skills

Industry

Hospitality

Description

"WHY WORK FOR ACCOR?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Located in Melbourne’s vibrant inner-north, Novotel Melbourne Preston is a leading conference venue and leisure destination offering contemporary accommodation, stylish dining, and versatile event spaces in the heart of Preston. With 383 guest rooms, 13 conference and event venues, and two on-site dining outlets, our property caters to both corporate and leisure clients.
Easily accessible via the 86 tram and Mernda train line—both within walking distance—and with over 400 on-site parking spaces, our property is ideally positioned. We pride ourselves on delivering professional service, memorable experiences, and flexible solutions to meet the evolving needs of our diverse clientele.
Job Description
Are you passionate about hospitality, customer service, and creating memorable guest experiences?
We are currently seeking a vibrant and customer-focused Reservations Agent to join our team. This is an exciting opportunity to work in a dynamic hotel environment where you’ll play a key role in managing reservations and delivering exceptional service.

Qualifications

  • Previous experience in a reservations or customer service role, ideally in a hotel environment.
  • Strong computer skills, including Microsoft Office and knowledge of OPERA PMS (preferred).
  • Fluent oral and written English; additional languages will be highly regarded.
  • Excellent communication and interpersonal skills, with a passion for sales and promotions.
  • Immaculate presentation and grooming standards.
  • Ability to multitask while maintaining exceptional attention to detail.
  • Proactive, “can-do” attitude with a friendly and outgoing personality.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and public holidays
Responsibilities

ABOUT THE ROLE

As a Reservations Agent, you will be the first point of contact for guests, managing room inquiries, bookings, confirmations, and cancellations. You’ll also assist with yield management to maximise occupancy and revenue while ensuring a personalised and seamless guest experience.

KEY RESPONSIBILITIES

  • Handle all incoming reservations enquiries in a timely and professional manner, ensuring calls are answered in line with brand standards.
  • Efficiently and accurately process reservations, including special requests, while updating guest records in the system.
  • Proactively up-sell rooms, packages, and promotions to maximise revenue opportunities.
  • Provide up-to-date and detailed information on hotel facilities, services, special offers, and promotions.
  • Build strong guest relationships by tailoring recommendations and using guest history to enhance their stay.
  • Maintain effective communication and positive working relationships across all hotel departments.
  • Assist with overflow calls and support front office operations when required.

Qualifications

  • Previous experience in a reservations or customer service role, ideally in a hotel environment.
  • Strong computer skills, including Microsoft Office and knowledge of OPERA PMS (preferred).
  • Fluent oral and written English; additional languages will be highly regarded.
  • Excellent communication and interpersonal skills, with a passion for sales and promotions.
  • Immaculate presentation and grooming standards.
  • Ability to multitask while maintaining exceptional attention to detail.
  • Proactive, “can-do” attitude with a friendly and outgoing personality.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and public holidays.

Full Australian work rights are a requirement for this role as we are unable to offer sponsorship for this position.
Additional Information

Reservation Agent at Accor
Preston, Victoria, Australia - Full Time
Skills Needed
Interpersonal Skills, Microsoft Office, Computer Skills
Qualification
Graduate
Reservations Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Sales Focus, Attention To Detail, Team Player, Communication Skills, Microsoft Packages, Organizational Skills, Time Management, High Pressure Environment, Pms Knowledge, Upselling, Data Accuracy, Reservation Management, Customer Communication, Initiative, Autonomy
Specialization
Candidates should demonstrate a passion for exceptional guest service and possess a strong sales focus with the ability to upsell hotel features. Attention to detail, excellent communication skills, and the ability to work under pressure are essential.
Assistant Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Guest Service, Interpersonal Skills, Communication, Problem Solving, Hotel Management Systems, Team Support, Operational Planning, Coaching, Reservations Management, Collaboration, Adaptability, Crisis Management, Training, Recruitment, Rostering
Specialization
Candidates should have proven leadership experience in hotel operations and a passion for exceptional guest service. Strong interpersonal and communication skills are essential, along with adaptability and a working knowledge of hotel management systems.
Experience Required
Minimum 2 year(s)
Service Receptionist at Autoleague
EFV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Office Manager at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, People Management, Communication Skills, Trust Accounting, Team Leadership, Problem Solving, Time Management, Guest Relations
Specialization
Candidates should have a minimum of 2 years of supervisory experience in a hotel environment and possess exceptional people management skills. Strong communication and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Barista | Esprit Noir at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strong Communication Skills, Previous Barista Experience, Guest Focused Attitude, Passion For Providing Exceptional Moments, High Standard Of Grooming, Responsible Service Of Alcohol
Specialization
Candidates should have strong communication skills and previous barista experience with knowledge of espresso-based coffee. A friendly, guest-focused attitude and a Responsible Service of Alcohol Certificate are also required.
Childcare Chef at Journey Early Learning Careers
St Albans VIC 3021, , Australia - Full Time
Skills Needed
Anaphylaxis, Children
Specialization
Holds food safety supervisor certificate
Qualification
Trade Certificate
GUEST EXPERIENCE HOST at Merlin Entertainments
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Refrigeration Technician, Lizard Island Resort at Delaware North
Cairns, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Communication, Time Management, Customer Service, Sales Coordination, Report Generation, Proposal Preparation, Presentation Creation, Travel Booking, Lead Generation, Relationship Building, Project Management, Flexibility, Interpersonal Skills, Team Support, Attention To Detail, Organizational Skills
Specialization
Candidates should possess strong communication skills, time management abilities, and a humble, open-minded attitude. An entrepreneurial spirit and good interpersonal skills are essential for success in this role.
Housekeeping Supervisor at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Interpersonal Skills, Communication Skills, Housekeeping Operations, Team Supervision, Training Initiatives, Productivity Improvements, Onboarding, Recruitment, Coaching, Organizational Skills, Service Mindset
Specialization
Candidates should have proven experience in housekeeping operations and strong attention to detail. Excellent interpersonal and communication skills are essential, along with flexible availability for a rotating roster.
Experience Required
Minimum 2 year(s)
Section Waiter - Marmelo at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Wine Service, Food Pairing, Attention To Detail
Specialization
Previous experience in a fine dining establishment is preferred, along with exceptional customer service skills and strong communication abilities. Proficiency in wine service and a keen eye for detail are also required.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant (Casual) at Sushi Train plympton
Plympton SA 5038, , Australia - Full Time
Skills Needed
Uniforms, Japanese Cuisine, Hospitality Industry
Qualification
Graduate
Junior Sous Chef at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Culinary Skills, Leadership, Communication, Teamwork, Food Safety, Stock Control, Menu Development, Training, Mentoring, High Quality Food, Presentation, Consistency, Pressure Management, Flexibility
Specialization
Previous experience as a Chef de Partie or similar is required, along with relevant trade qualifications in commercial cookery. Strong culinary skills, the ability to lead under pressure, and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Barista/ Cafe All Rounder at Oliver Brown
MHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food & Beverage Attendant | Brewery Bar + Kitchen at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food Safety, Alcohol Service, Pos Operation, Order Taking, Event Setup, Grooming, Presentation
Specialization
Candidates must have availability for various shifts and hold RSA and RCG Competency Cards. Experience in a similar role is highly desired, along with a genuine desire to provide exceptional service.
Demi Chef | The Brewery Bar + Kitchen at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Commercial Cookery, Food Safety, Hygiene Practices, Teamwork, Multitasking, Fast Paced Kitchen, Event Service, Menu Preparation
Specialization
A Certificate III in Commercial Cookery or equivalent is required, along with a minimum of 2 years of experience in a high-volume casual dining environment. Candidates must have strong teamwork skills and the ability to work under pressure.
Experience Required
Minimum 2 year(s)
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
Housekeeping / Cleaner at Minor International
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
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