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Hospitality Jobs in Australia

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Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Concierge - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Teamwork, Proficiency In Opera, Microsoft Office
Specialization
Candidates should have a minimum of 1 year of experience in 5-star hotels and be proficient in relevant software. Enthusiasm and professionalism in delivering great service are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Novotel Sydney City Centre at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Cash Handling, Guest Relations, Loyalty Programs, Presentation Skills, Hospitality, Teamwork, Time Management, Attention To Detail, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. They must possess strong communication skills and a genuine focus on customer service.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Professionalism, Flexibility, Multitasking, Technology Proficiency, Emergency Preparedness, Guest Relations, Service Orientation
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. Proficiency with hotel property management systems and cash handling experience are preferred.
Concierge at Fairfield by Marriott Cincinnati Uptown
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Services, Opera Pms, Communication, Problem Solving, Customer Engagement, Hospitality, Team Collaboration, Attention To Detail, Proactive Approach, Creativity, Service Standards, Event Coordination, Local Knowledge, Relationship Building, Time Management, Multitasking
Specialization
Previous experience in hotel front office is highly regarded, with hands-on knowledge of Opera PMS being advantageous. A proactive and polished approach, along with a passion for creating memorable guest experiences, is essential.
Food & Beverage Supervisor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hospitality, Leadership, Communication, Attention To Detail, Luxury Service, Coaching, Mentoring, Operational Management, Team Inspiration, Service Flow Management
Specialization
Candidates should have strong experience in restaurant environments, preferably in luxury hotels, along with previous supervisory experience. A natural ability to lead, excellent communication skills, and RSA certification are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Hospitality, Barista Skills, Communication, Responsible Service Of Alcohol, Time Management
Specialization
Candidates must have a valid Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. They should also have Australian working rights and be able to pass a Federal Police Clearance.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Cashiering, Opera System, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Multitasking, Professionalism, Adaptability, French Hospitality, Guest Relations
Specialization
Candidates should have a passion for hospitality and service excellence. Full Australian Working Rights are required for this role, and the hotel cannot assist with obtaining these rights.
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Hospitality, Service Performance, Problem Resolution, Financial Review, Customer Service, Team Leadership, Employee Training, Safety Compliance, Operational Support, Communication, Feedback Collection, Service Improvement, Cross Training, Emergency Management, Staffing Review
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Operations Manager - AC Hotel by Marriott Pre-Opening at Courtyard by Marriott Somerset KY
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Management, Guest Services, Team Leadership, Customer Service, Financial Analysis, Human Resources, Problem Solving, Communication, Scheduling, Performance Management, Quality Control, Hospitality, Training, Motivation, Continuous Improvement, Collaboration
Specialization
Candidates should have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in hospitality-related fields. Strong leadership, communication, and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Reservation Agent at Courtyard by Marriott Somerset KY
Hobart, Tasmania, Australia - Full Time
Skills Needed
Communication, Customer Service, Organizational Skills, Attention To Detail, Collaboration, Hospitality, Event Coordination, Booking Management
Specialization
Candidates should possess exceptional communication and customer service skills, along with strong organizational abilities. Previous experience in reservations, hospitality, or events is highly regarded.
Expression of Interest - Calling all F&B Talent! at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Warmth, Charisma, Confidence, Pace, Polished Service, Premium Dining Experience, High Volume Service, Teamwork, Guest Focused, Hospitality, Energetic, Intuitive, Passionate, Unforgettable Dining Moments, Stylish, Service Orientation
Specialization
Candidates should bring warmth, charisma, and confidence to their interactions with guests. Experience in premium dining and high-volume service is preferred.
Reservations Agent at Accor
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Communication, Organizational Skills, Customer Service, Attention to Detail, Team Player, Proactive Attitude, Property Management System Knowledge

Industry

Hospitality

Description
Company Description Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow. Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out! Job Description As a Reservations Agent, you’ll be the friendly voice and helpful guide behind every great guest experience. Your role is vital in ensuring smooth and efficient reservations while maximising revenue and delivering outstanding service. Handling all incoming reservation enquiries with professionalism and care Up-selling room types and packages to maximise occupancy and revenue Delivering warm, knowledgeable, and personalised service to every guest Answering phone calls within three rings—every time—with a smile in your voice Maintaining accurate booking records and updating guest profiles in the PMS Confirming guest requests and ensuring special preferences are communicated to the relevant departments Staying up-to-date with our rates, promotions, and loyalty program (Accor Live Limitless) Coordinating with Sales, Front Office, and other departments to provide a seamless guest journey Assisting with group bookings, quotes, and supporting front office operations when needed Performing critical daily admin tasks to keep everything running smoothly Qualifications A passion for hospitality and genuine desire to exceed guest expectations Strong communication and organisational skills Previous experience in a reservations or front office role preferred (but not essential—we’ll train the right person!) A team player with a proactive attitude and a keen eye for detail Knowledge of a Property Management System (PMS) is a plus Flexibility to assist other departments when required Additional Information What is in it for you: Training & development within an experienced team environment Career opportunities within our hotel and/or the Accor Group Worldwide Accor Hotel accommodation discounts, free on-site car parking, yearly free 1 night’s accommodation plus more Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

How To Apply:

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Responsibilities
As a Reservations Agent, you will handle incoming reservation inquiries, up-sell room types, and maintain accurate booking records. You will also coordinate with various departments to ensure a seamless guest journey.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Concierge - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Teamwork, Proficiency In Opera, Microsoft Office
Specialization
Candidates should have a minimum of 1 year of experience in 5-star hotels and be proficient in relevant software. Enthusiasm and professionalism in delivering great service are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Novotel Sydney City Centre at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Cash Handling, Guest Relations, Loyalty Programs, Presentation Skills, Hospitality, Teamwork, Time Management, Attention To Detail, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. They must possess strong communication skills and a genuine focus on customer service.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Professionalism, Flexibility, Multitasking, Technology Proficiency, Emergency Preparedness, Guest Relations, Service Orientation
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. Proficiency with hotel property management systems and cash handling experience are preferred.
Concierge at Fairfield by Marriott Cincinnati Uptown
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Services, Opera Pms, Communication, Problem Solving, Customer Engagement, Hospitality, Team Collaboration, Attention To Detail, Proactive Approach, Creativity, Service Standards, Event Coordination, Local Knowledge, Relationship Building, Time Management, Multitasking
Specialization
Previous experience in hotel front office is highly regarded, with hands-on knowledge of Opera PMS being advantageous. A proactive and polished approach, along with a passion for creating memorable guest experiences, is essential.
Food & Beverage Supervisor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hospitality, Leadership, Communication, Attention To Detail, Luxury Service, Coaching, Mentoring, Operational Management, Team Inspiration, Service Flow Management
Specialization
Candidates should have strong experience in restaurant environments, preferably in luxury hotels, along with previous supervisory experience. A natural ability to lead, excellent communication skills, and RSA certification are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Hospitality, Barista Skills, Communication, Responsible Service Of Alcohol, Time Management
Specialization
Candidates must have a valid Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. They should also have Australian working rights and be able to pass a Federal Police Clearance.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Cashiering, Opera System, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Multitasking, Professionalism, Adaptability, French Hospitality, Guest Relations
Specialization
Candidates should have a passion for hospitality and service excellence. Full Australian Working Rights are required for this role, and the hotel cannot assist with obtaining these rights.
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Hospitality, Service Performance, Problem Resolution, Financial Review, Customer Service, Team Leadership, Employee Training, Safety Compliance, Operational Support, Communication, Feedback Collection, Service Improvement, Cross Training, Emergency Management, Staffing Review
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Operations Manager - AC Hotel by Marriott Pre-Opening at Courtyard by Marriott Somerset KY
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Management, Guest Services, Team Leadership, Customer Service, Financial Analysis, Human Resources, Problem Solving, Communication, Scheduling, Performance Management, Quality Control, Hospitality, Training, Motivation, Continuous Improvement, Collaboration
Specialization
Candidates should have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in hospitality-related fields. Strong leadership, communication, and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Reservation Agent at Courtyard by Marriott Somerset KY
Hobart, Tasmania, Australia - Full Time
Skills Needed
Communication, Customer Service, Organizational Skills, Attention To Detail, Collaboration, Hospitality, Event Coordination, Booking Management
Specialization
Candidates should possess exceptional communication and customer service skills, along with strong organizational abilities. Previous experience in reservations, hospitality, or events is highly regarded.
Expression of Interest - Calling all F&B Talent! at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Warmth, Charisma, Confidence, Pace, Polished Service, Premium Dining Experience, High Volume Service, Teamwork, Guest Focused, Hospitality, Energetic, Intuitive, Passionate, Unforgettable Dining Moments, Stylish, Service Orientation
Specialization
Candidates should bring warmth, charisma, and confidence to their interactions with guests. Experience in premium dining and high-volume service is preferred.