We are seeking an Admin Executive Operation to support the operations of our holiday homes. The role is essential in ensuring the smooth administrative and operational management of short-term rental properties, with responsibilities ranging from platform management to compliance and guest coordination.
Role Overview:
The Admin Executive will manage backend operations, guest communications, property compliance, and booking platform tasks to ensure a seamless guest experience and operational efficiency. The role also includes occasional on-site check-in/check-out support.

Key Responsibilities:

• Handle daily administrative tasks for a portfolio of holiday home properties
• Oversee utility registrations and setups.
• Manage DTCM permit applications, renewals, and compliance reporting
• Ensure daily DTCM check-in/check-out reports are submitted accurately
• Register and update property details on developer portals
• Manage guest communications across platforms (Airbnb, Booking.com, etc.)
• Optimize property listings for visibility and performance on booking sites
• Coordinate maintenance and housekeeping teams through WhatsApp and internal systems
• Respond to guest issues or requests, escalating to relevant teams when needed
• Support guest check-ins and check-outs when required (part-time/on-call)

Requirements:

• Prior admin or operations experience (holiday homes or hospitality preferred)
• Good knowledge of short-term rental platforms like Airbnb and Booking.com
• Familiarity with DTCM processes and property compliance procedures
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and responsive
• Comfortable using WhatsApp, Excel/Google Sheets, and web portal
• Flexibility to handle occasional in-person guest coordination

Job Type: Full-tim

• Handle daily administrative tasks for a portfolio of holiday home properties
• Oversee utility registrations and setups.
• Manage DTCM permit applications, renewals, and compliance reporting
• Ensure daily DTCM check-in/check-out reports are submitted accurately
• Register and update property details on developer portals
• Manage guest communications across platforms (Airbnb, Booking.com, etc.)
• Optimize property listings for visibility and performance on booking sites
• Coordinate maintenance and housekeeping teams through WhatsApp and internal systems
• Respond to guest issues or requests, escalating to relevant teams when needed
• Support guest check-ins and check-outs when required (part-time/on-call