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Hospitality Jobs in United Kingdom

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Commercial Sales and Retail Executive at Surrey County Cricket Club Limited 
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Communication, Attention To Detail, Organizational Skills, Problem Solving, Retail Operations, Matchday Operations, Salesforce, Secutix, Hospitality, Teamwork, Market Research, Client Management, Promotions, Brand Standards
Specialization
Candidates should have experience in customer service, ideally within sports or large-scale events, and experience in outbound sales. A flexible approach to working hours, including evenings and weekends, is essential.
Experience Required
Minimum 2 year(s)
Food Service Assistant at BaxterStorey
, , United Kingdom - Full Time
Skills Needed
Food Service, Customer Service, Teamwork, Adaptability, Food Safety, Sanitation Practices, Collaboration, Hospitality
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in food service and knowledge of food safety practices are advantageous.
Catering Assistant - Part Time at BaxterStorey
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in a similar role is a plus, along with some knowledge of food safety practices.
Retail Betting Assistant at Flutter Entertainment Plc
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Technology Enthusiasm, Relationship Building, Sales, Teamwork, Problem Solving, Adaptability, Hospitality, Retail Operations, Cross Selling, Betting Knowledge, Presentation Standards, Social Responsibility, Promotions Awareness, Customer Engagement
Specialization
No specific experience in the betting industry is required, but a proactive and motivated attitude is essential. The role involves meeting shop goals and targets while providing best-in-class service.
Catering Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Hygiene Standards, Teamwork, Food Safety, Cleaning, Hospitality, Serving, Attention To Detail
Specialization
Previous experience in a food environment is preferred, focusing on cleanliness, food safety, and hygiene. The successful candidate will need to undergo an Enhanced DBS check with a Child Barred list check.
Hotel Staff at Greene King
Borough of Runnymede, England, United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Teamwork, Communication, Problem Solving, Hospitality, Positive Attitude, Willingness To Learn
Specialization
You should have a passion for customer service and a positive attitude. Attention to detail and a willingness to learn are also important for this role.
Food & Beverage Host at Rank Group
Birmingham, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Food Service, Beverage Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Relief Barista at BaxterStorey
Swindon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Food Safety, Sanitation Practices, Hospitality, Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should have a passion for food and customer service, with a preference for previous experience in a similar role. Knowledge of food safety and sanitation practices is beneficial.
Join the Climb Crew – A Brand-New Adventure at Clip ‘n Climb Gloucester! at Love Recruitment
Gloucester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Safety, Teamwork, Energy, Positivity, Engagement, Climbing, Hospitality, Event Hosting, Flexibility, Supervision, Creativity, Fun, Support, Confidence, Communication
Specialization
Candidates should love working with people, especially children and families, and bring a positive, can-do attitude. Experience in leisure, hospitality, or customer service is a plus but not essential.
General Assistant / Front of house Supervisor at BaxterStorey
South Norfolk, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail, Communication, Adaptability, Professionalism, Efficiency, Inclusivity, Service Orientation, Passion For Food
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in a similar role and knowledge of food safety practices are advantageous.
Operations Manager at BaxterStorey
Ponsonby, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Client Relationship Management, Mentoring, Training, Empowerment, Excellence Culture, Food Standards, Innovation, Health And Safety, Sustainability, Financial Acumen, Budget Management, Delegation, Influencing Skills
Specialization
Candidates must have previous experience as an Operations Manager, ideally with recent experience in a group or operational role within contract catering, coupled with a strong passion for food and customer service. Essential qualifications include financial astuteness for budget management, excellent delegation and influencing skills, meticulous organization, and strong strategic thinking abilities.
Experience Required
Minimum 5 year(s)
General FOH Assistant at Aramark
Three Rivers, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Hospitality, Food Hygiene, Basic Numeracy, Reliability, Teamwork, Communication
Specialization
A friendly, customer-focused attitude is essential, and previous experience in food service is a bonus. Candidates must be 18+, eligible to work in the UK, and have a food hygiene certificate at Level 2, which is desirable but not mandatory.
Food & Beverage Host at Rank Group
Birmingham, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm, Food Preparation, Beverage Service, Cleaning, Inviting Environment, Guest Interaction, Positive Attitude, Problem Solving, Time Management, Attention To Detail, Multitasking
Specialization
Experience in food and beverage is a bonus but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Hotel Staff at Greene King
Cheltenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Team Player, Positive Attitude, Communication Skills, Problem Solving, Hospitality, Housekeeping
Specialization
You should have a willingness to learn and a passion for providing great service. A positive can-do attitude and attention to detail are essential.
Customer Experience Manager at Sainsbury's
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Leadership experience in high-volume operations and proven success in delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Full Cycle Account Executive at Lightspeed Belgium
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Customer Facing Sales, Saas, Pos, Retail, Hospitality, Consultative Sales, Crm Tools, Organizational Skills, Communication Skills, Interpersonal Skills, Relationship Building, Negotiation Skills, Business Development, Pipeline Management, Sales Strategy
Specialization
Candidates should have experience in outbound sales, ideally within SaaS or related sectors, and a proven track record of managing full sales cycles. Strong consultative skills and the ability to demonstrate ROI through tailored solutions are essential.
Experience Required
Minimum 2 year(s)
General Assistant at BaxterStorey
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail, Communication, Adaptability
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative environment. Previous experience in a similar role and knowledge of food safety practices are advantageous.
Food & Beverage Host at Rank Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus, but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
General Catering Assistant at BaxterStorey
Basildon, England, United Kingdom - Full Time
Skills Needed
Hospitality, Service, Teamwork, Efficiency, Professionalism, Customer Service, Food Preparation, Health And Safety Compliance, Hygiene Standards, Adaptability, Solution Oriented
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. While previous food service experience is a plus, the company values a solution-oriented perspective and a willingness to learn, offering development opportunities for motivated individuals.
Customer Experience Manager at Sainsbury's
Winchester, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a proven track record of delivering exceptional customer experiences and experience leading teams in a fast-paced environment. They must also have experience managing complex people matters and delivering against various performance indicators.
Experience Required
Minimum 5 year(s)
Commercial Sales and Retail Executive at Surrey County Cricket Club Limited 
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

28808.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Communication, Attention To Detail, Organizational Skills, Problem-Solving, Retail Operations, Matchday Operations, Salesforce, Secutix, Hospitality, Teamwork, Market Research, Client Management, Promotions, Brand Standards

Industry

Spectator Sports

Description
Who are we Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world. The Position The Commercial Sales and Retail Executive plays a dual role across Premium Sales and Retail Operations. This position is responsible for selling Premium Packages, Memberships, Group Sales, Debentures, and Hospitality year‑round, while also delivering retail customer service and fulfilment two days per week. Working closely with both the Retail Operations Manager and the Premium Sales team, the postholder will support administrative processes, online shop operations, ticketing distribution, and matchday fulfilment. The role requires strong communication skills, attention to detail, and a confident, consultative sales approach. What you'll do Premium & Commercial Sales Proactively sell Premium, Ticket+, and Group packages for all Domestic & International Cricket at the Kia Oval. Maintain the SCCC booking process and ensure accurate fulfilment ahead of matchdays, including ownership of the Matchday Matrix. Communicate professionally and effectively with clients and members. Drive new business through proactive outreach and reactively respond to inbound sales opportunities. Record all sales activity on Salesforce, maintaining an accurate and up‑to‑date pipeline. Ensure all ticketing data is correctly entered into Secutix. Personally develop new and existing business relationships. Support matchday operations, ensuring Premium areas are prepared and delivered as sold. Conduct client visits on matchdays and manage pre‑ and post‑event communication. Assist with Premium General Admission and Season Ticket setup on Secutix. Take full ownership of Ticket+ setup and matchday delivery. Support marketing activity linked to Premium, Hospitality, and Retail products. Retail Operations (2 days per week) Deliver exceptional customer service across online and in‑venue retail channels. Assist with fulfilment, packaging, stock movement, and customer enquiries. Carry out administrative duties including emails, calls, and online shop management. Support product development through market research with the Retail Manager and Head of Merchandising. Enhance the online purchasing experience, helping reduce returns and customer complaints. Maintain excellent product knowledge across the full retail range. Deputise for the Operations Manager on matchdays when required. Matchday Operations Lead the distribution of the Matrix across all formats, communicating changes to the Head of Hospitality Operations and Hospitality Sales Manager. Collate all guest information and ensure accurate storage in Salesforce. Assist with accreditation for partner agencies. Ensure all bookings not sold by the Hospitality Sales team are uploaded to Salesforce. Support the distribution of hospitality tickets to partner agencies. Assist with all client ticketing across all formats. Customer Experience & Brand Standards Maintain outstanding levels of customer service across all retail and Premium touchpoints. Champion the Kia Oval brand, ensuring a consistent and high‑quality customer experience. Resolve escalated issues quickly, professionally, and with sound judgement. Work with Marketing and Merchandising teams on promotions, campaigns, and product launch activity. The Person The successful candidate will have the following experience / skills / qualities: Essential: Experience in a customer service role, ideally within sport, leisure, or large‑scale events. Experience of outbound sales via phone & managing high volume call lists. Flexible approach to working hours, including evenings, weekends, and matchdays. Desirable: Strong commercial awareness and experience working towards KPIs. Confident communication and interpersonal skills, with a high attention to detail Excellent organisational and problem‑solving skills, with the ability to work under pressure and manage deadlines. Salary and Benefits £28,808 + commission 5% Club Bonus Scheme 23 days holiday increasing to 28 days based on length of service Non-Contributory Pension scheme / Private Health Care Membership for domestic games, Tickets for International Games and loads more To Apply Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary. Closing date for applications is 9 January 2026. The first stage of interviews will take place on the week commencing 19 January 2026 online/in-person at the Kia Oval. We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you. At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community. If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community. Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.

How To Apply:

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Responsibilities
The Commercial Sales and Retail Executive is responsible for selling Premium Packages and delivering retail customer service. The role includes supporting administrative processes, online shop operations, and ensuring matchday fulfilment.
Commercial Sales and Retail Executive at Surrey County Cricket Club Limited 
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Communication, Attention To Detail, Organizational Skills, Problem Solving, Retail Operations, Matchday Operations, Salesforce, Secutix, Hospitality, Teamwork, Market Research, Client Management, Promotions, Brand Standards
Specialization
Candidates should have experience in customer service, ideally within sports or large-scale events, and experience in outbound sales. A flexible approach to working hours, including evenings and weekends, is essential.
Experience Required
Minimum 2 year(s)
Food Service Assistant at BaxterStorey
, , United Kingdom - Full Time
Skills Needed
Food Service, Customer Service, Teamwork, Adaptability, Food Safety, Sanitation Practices, Collaboration, Hospitality
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in food service and knowledge of food safety practices are advantageous.
Catering Assistant - Part Time at BaxterStorey
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in a similar role is a plus, along with some knowledge of food safety practices.
Retail Betting Assistant at Flutter Entertainment Plc
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Technology Enthusiasm, Relationship Building, Sales, Teamwork, Problem Solving, Adaptability, Hospitality, Retail Operations, Cross Selling, Betting Knowledge, Presentation Standards, Social Responsibility, Promotions Awareness, Customer Engagement
Specialization
No specific experience in the betting industry is required, but a proactive and motivated attitude is essential. The role involves meeting shop goals and targets while providing best-in-class service.
Catering Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Hygiene Standards, Teamwork, Food Safety, Cleaning, Hospitality, Serving, Attention To Detail
Specialization
Previous experience in a food environment is preferred, focusing on cleanliness, food safety, and hygiene. The successful candidate will need to undergo an Enhanced DBS check with a Child Barred list check.
Hotel Staff at Greene King
Borough of Runnymede, England, United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Teamwork, Communication, Problem Solving, Hospitality, Positive Attitude, Willingness To Learn
Specialization
You should have a passion for customer service and a positive attitude. Attention to detail and a willingness to learn are also important for this role.
Food & Beverage Host at Rank Group
Birmingham, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Food Service, Beverage Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Relief Barista at BaxterStorey
Swindon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Food Safety, Sanitation Practices, Hospitality, Collaboration, Problem Solving, Attention To Detail
Specialization
Candidates should have a passion for food and customer service, with a preference for previous experience in a similar role. Knowledge of food safety and sanitation practices is beneficial.
Join the Climb Crew – A Brand-New Adventure at Clip ‘n Climb Gloucester! at Love Recruitment
Gloucester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Safety, Teamwork, Energy, Positivity, Engagement, Climbing, Hospitality, Event Hosting, Flexibility, Supervision, Creativity, Fun, Support, Confidence, Communication
Specialization
Candidates should love working with people, especially children and families, and bring a positive, can-do attitude. Experience in leisure, hospitality, or customer service is a plus but not essential.
General Assistant / Front of house Supervisor at BaxterStorey
South Norfolk, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail, Communication, Adaptability, Professionalism, Efficiency, Inclusivity, Service Orientation, Passion For Food
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative team environment. Previous experience in a similar role and knowledge of food safety practices are advantageous.
Operations Manager at BaxterStorey
Ponsonby, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Motivation, Hospitality, Client Relationship Management, Mentoring, Training, Empowerment, Excellence Culture, Food Standards, Innovation, Health And Safety, Sustainability, Financial Acumen, Budget Management, Delegation, Influencing Skills
Specialization
Candidates must have previous experience as an Operations Manager, ideally with recent experience in a group or operational role within contract catering, coupled with a strong passion for food and customer service. Essential qualifications include financial astuteness for budget management, excellent delegation and influencing skills, meticulous organization, and strong strategic thinking abilities.
Experience Required
Minimum 5 year(s)
General FOH Assistant at Aramark
Three Rivers, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Hospitality, Food Hygiene, Basic Numeracy, Reliability, Teamwork, Communication
Specialization
A friendly, customer-focused attitude is essential, and previous experience in food service is a bonus. Candidates must be 18+, eligible to work in the UK, and have a food hygiene certificate at Level 2, which is desirable but not mandatory.
Food & Beverage Host at Rank Group
Birmingham, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm, Food Preparation, Beverage Service, Cleaning, Inviting Environment, Guest Interaction, Positive Attitude, Problem Solving, Time Management, Attention To Detail, Multitasking
Specialization
Experience in food and beverage is a bonus but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
Hotel Staff at Greene King
Cheltenham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Attention To Detail, Team Player, Positive Attitude, Communication Skills, Problem Solving, Hospitality, Housekeeping
Specialization
You should have a willingness to learn and a passion for providing great service. A positive can-do attitude and attention to detail are essential.
Customer Experience Manager at Sainsbury's
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a track record of delivering exceptional customer experiences and experience leading teams in a dynamic, customer-facing environment. Leadership experience in high-volume operations and proven success in delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Full Cycle Account Executive at Lightspeed Belgium
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Customer Facing Sales, Saas, Pos, Retail, Hospitality, Consultative Sales, Crm Tools, Organizational Skills, Communication Skills, Interpersonal Skills, Relationship Building, Negotiation Skills, Business Development, Pipeline Management, Sales Strategy
Specialization
Candidates should have experience in outbound sales, ideally within SaaS or related sectors, and a proven track record of managing full sales cycles. Strong consultative skills and the ability to demonstrate ROI through tailored solutions are essential.
Experience Required
Minimum 2 year(s)
General Assistant at BaxterStorey
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Food Safety, Sanitation Practices, Collaboration, Problem Solving, Attention To Detail, Communication, Adaptability
Specialization
Candidates should have a passion for food and customer service, with the ability to work in a collaborative environment. Previous experience in a similar role and knowledge of food safety practices are advantageous.
Food & Beverage Host at Rank Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Reliability, Enthusiasm
Specialization
Experience in food and beverage is a bonus, but not essential. The key qualities sought are enthusiasm, reliability, and the ability to make guests feel special.
General Catering Assistant at BaxterStorey
Basildon, England, United Kingdom - Full Time
Skills Needed
Hospitality, Service, Teamwork, Efficiency, Professionalism, Customer Service, Food Preparation, Health And Safety Compliance, Hygiene Standards, Adaptability, Solution Oriented
Specialization
Candidates must possess a genuine passion for food and/or customer service and thrive in a collaborative, inclusive team environment. While previous food service experience is a plus, the company values a solution-oriented perspective and a willingness to learn, offering development opportunities for motivated individuals.
Customer Experience Manager at Sainsbury's
Winchester, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail, Food Service, Hospitality, Scheduling
Specialization
Candidates should have a proven track record of delivering exceptional customer experiences and experience leading teams in a fast-paced environment. They must also have experience managing complex people matters and delivering against various performance indicators.
Experience Required
Minimum 5 year(s)