OVERVIEW

We are seeking a dedicated and proactive Barista and cake shop supervisor to oversee daily operations within our establishment. The ideal candidate will possess strong leadership skills and a passion for ensuring high-quality food and coffee preparation and safety standards. You will play a crucial role in managing the team, maintaining efficient workflows, and delivering exceptional service to our customers.

REQUIREMENTS

• Proven experience in a supervisory role within a food service environment.
• Strong time management skills with the ability to prioritise tasks effectively.
• Basic maths skills for managing inventory and portion control calculations.
• Knowledge of food safety practices and regulations is essential.
• A willingness to help team members and foster a collaborative work environment.
• Excellent communication skills, both verbal and written, to interact with staff and customers effectively.
  If you are passionate about leading a team in a dynamic environment while ensuring top-notch service quality, we encourage you to apply for this position.
  Job Type: Full-time
  Pay: £12.50-£15.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Experience:

• Hospitality: 2 years (required)
• Barista : 2 years (required)
• customer service: 2 years (preferred)

Work Location: In perso

• Supervise daily shop operations, ensuring all tasks are completed efficiently and to the highest standards.
• Train and mentor staff in safety protocols, and customer service best practices.
• Monitor inventory levels and assist in ordering supplies as needed to maintain stock.
• Implement and uphold food safety regulations to ensure compliance with health standards.
• Assist in scheduling shifts and managing time effectively to optimise team performance.
• Conduct regular quality checks on food items and ensure adherence to portion control guidelines.
• Address customer inquiries or concerns promptly, providing assistance as needed.