Enrich the Journeys of our People and our Guests as our Floor Supervisor!
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Floor Supervisor are:

SALARY: £28,621.64 + SERVICE CHARGE

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
• Bike to work scheme
• Recommend a Friend incentive
• Uniforms provided and laundered complimentary
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!
  We are currently looking for a passionate Floor Supervisor, to join our Accommodation Services on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Floor Supervisor, your main duties and expectations for the role will include:

• To check each room daily on assigned floors to ensure it has been cleaned, laid out, supplied and presented to required standards set.
• To check Vacant Clean status rooms promptly each morning and report to the Office Co-coordinator the status found.
• To ensure that there are adequate supplies of linen, guest and cleaning supplies according to the set par stocks.
• To handle all guest requests, queries and complaints promptly and to exercise discretion in any contact with guests.
• Ensuring all procedures are followed in relation to LQA standards

You will be required to work 40 hours per week, on a shift rota.

• To check each room daily on assigned floors to ensure it has been cleaned, laid out, supplied and presented to required standards set.
• To check Vacant Clean status rooms promptly each morning and report to the Office Co-coordinator the status found.
• To ensure that there are adequate supplies of linen, guest and cleaning supplies according to the set par stocks.
• To handle all guest requests, queries and complaints promptly and to exercise discretion in any contact with guests.
• Ensuring all procedures are followed in relation to LQA standard