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Hospitality Jobs in United Kingdom

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Guest Relations Manager at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Luxury Hospitality, Communication Skills, Interpersonal Skills, Service Recovery, Problem Resolution, Organizational Ability, Attention To Detail, Vip Management, Team Leadership, Collaboration, Guest Feedback Monitoring, Health And Safety Knowledge, Gdpr Understanding, Hotel Systems Knowledge, Bespoke Experience Coordination
Specialization
Candidates should have a minimum of 2 years' experience in Guest Relations or luxury hospitality, with previous supervisory experience preferred. Exceptional communication skills and a polished presence are essential, along with strong service recovery and problem resolution abilities.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Enthusiasm, Energy, Organisational Skills, Team Player, Interpersonal Skills, Flexibility, Food Preparation, Haccp Knowledge, Waste Management
Specialization
Candidates should have a positive attitude, be friendly and approachable, and possess a willingness to learn. No formal qualifications are required, but enthusiasm for providing excellent service is essential.
Kitchen Porter at Potters Resorts
Larne, Northern Ireland, United Kingdom - Full Time
Skills Needed
Teamwork, Interpersonal Skills, Attention To Detail, Food Hygiene, Waste Management, Basic Food Preparation, Time Management, Hygiene Standards
Specialization
Candidates should be energetic team players with strong interpersonal skills. The role requires the ability to work in a fast-paced and physically demanding environment.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Integration Solutions, Customer Engagement, Technical Documentation, Scrum Methodology, Hospitality Industry Knowledge, Attention To Detail, Communication Skills, Problem Solving, Product Development Lifecycle
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations, project management, and the product development lifecycle is essential.
Experience Required
Minimum 5 year(s)
Nights Team Member at Whitbread
Swindon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety Knowledge
Specialization
No prior experience is needed for this role, making it accessible to a wide range of candidates. A calm personality and problem-solving skills are essential for ensuring guest safety and comfort.
Painter and Decorator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Painting, Decorating, Surface Preparation, Applying Paint, Wallpapering, Maintenance Reporting, Team Collaboration, Attention To Detail, Positive Attitude, Hands On Approach
Specialization
The ideal candidate should take pride in their work and have a keen eye for detail. Experience in a similar role is preferred, along with a positive attitude and the ability to work independently or as part of a team.
Fire Safety Manager (Engineering) at IHG Career
Windsor, England, United Kingdom - Full Time
Skills Needed
Fire Safety, Risk Management, Compliance, Training Program Development, Incident Investigation, Communication, Presentation Skills, Pragmatic Thinking, Engineering Solutions
Specialization
A degree-level qualification in Fire Safety or a related discipline is required, along with experience in designing and implementing fire safety programs. Strong communication skills and the ability to translate technical information into clear actions are essential.
Experience Required
Minimum 5 year(s)
Chef De Partie at IHG Career
, , United Kingdom - Full Time
Skills Needed
Teamwork, Guest Service, High Quality Food, Kitchen Experience, Willingness To Learn
Specialization
Candidates should have past experience in a similar role at a 4/5-star hotel or restaurant and experience working in all sections of the kitchen. A willingness to learn and collaborate with the hotel team is essential.
Experience Required
Minimum 2 year(s)
Scheduling Manager(Remote) at Wall of Wonders Travel
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Communication, Customer Service, Time Management, Independent Work
Specialization
No prior sales experience is needed, but excellent communication and customer service skills are essential. Candidates should be able to work independently and manage their time efficiently.
Kitchen Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Teamwork, Customer Service
Specialization
No chef experience is needed for this position. A willingness to learn and work as part of a team is essential.
Room Attendant at Accor
London, England, United Kingdom - Full Time
Skills Needed
Cleaning, Customer Care, Team Management, Health And Safety, Maintenance Reporting, Public Area Cleaning, Linen Management, Coshh Regulations, Positive Attitude, Fast Paced Environment, Relationship Building, Problem Solving, Hospitality Experience, Attention To Detail, Service Orientation, Training Participation
Specialization
Candidates should have the ability to build relationships and experience in a fast-paced environment. A positive attitude and a hands-on management style are essential.
Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Time Management, Attention To Detail, Computer Skills, Hospitality Experience
Specialization
Proven experience in a front office or reception role within the hospitality industry is preferred. Candidates should possess excellent customer service orientation and strong communication skills.
Maintenance Team Member at Accor
Bromley, England, United Kingdom - Full Time
Skills Needed
Maintenance Experience, Use Of Hand Tools, Use Of Power Tools, Routine Maintenance, Attention To Detail, Time Management
Specialization
Proven maintenance experience and skilled in the use of hand and power tools are required. Candidates should have strong time management skills and an eye for detail.
Experience Required
Minimum 2 year(s)
Pastry Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Pastry Techniques, Knife Skills, Quality Control, Team Leadership, Inventory Management, Menu Planning, Food Safety, Communication Skills, Problem Solving, Creativity, Adaptability, Time Management, Attention To Detail, Stress Management, Collaboration, Culinary Skills
Specialization
Candidates should have demonstrated experience as a Pastry Chef de Partie in a high-volume kitchen and possess exceptional knife skills. Proficiency in various pastry techniques and the ability to thrive under pressure are essential.
Experience Required
Minimum 2 year(s)
Regional Sales Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Sales Management, Coaching, Remote Team Leadership, Hospitality Management Software, Communication Skills, Presentation Skills, Sales Tactics Optimization, Customer Renewal Rates, Outbound Prospecting, Salesforce Crm, Groove, Zendesk, Productivity Tools, Hospitality Experience
Specialization
Experience in leading sales teams with an emphasis on coaching and development is essential. A successful track record in selling hospitality management software and exceptional communication skills are also required.
Experience Required
Minimum 5 year(s)
Chef De Partie | Food Led Pub | Surrey | £15PH at Chefs for Chefs ltd
South Croydon, England, United Kingdom - Full Time
Skills Needed
Kitchen Experience, Teamwork, Pressure Management, Food Presentation, Seasonal Food
Specialization
Candidates should have experience in a busy kitchen and a passion for fresh, seasonal food. They must be able to work well under pressure and take pride in their work.
Experience Required
Minimum 2 year(s)
Security Shift Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Leadership Skills, Problem Solving, Communication Skills, Motivating Staff, Safety Culture, Attention To Detail, Data Driven Approach, Flexibility, Excel Proficiency, Reporting Skills, Financial Awareness, Aviation Security Experience
Specialization
Candidates should have proven leadership skills and the ability to motivate and mentor staff. Previous experience in aviation security and compliance is desirable.
Experience Required
Minimum 2 year(s)
Housekeeper Supervisor - The Gyle London at Healthy Living
London, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Team Leadership, Communication, Health & Safety, Training, Sops, Efficiency, Proactiveness, Cleaning Standards, Stock Management, Problem Solving, Attention To Detail, Time Management, Customer Service, Organization, Independence
Specialization
Candidates should have experience in a similar role and knowledge of Health & Safety regulations and chemical handling. A good command of English and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Lounge Housekeeping Supervisor at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Supervision, Training, Cleaning Protocols, Guest Satisfaction, Attention To Detail, Communication Skills, Health And Safety Regulations, Inventory Management, Team Motivation, Problem Solving, Scheduling, Customer Service, Fast Paced Environment, Cleaning Procedures
Specialization
Candidates should have previous experience in a housekeeping supervisory role, preferably in hospitality or airport environments. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
Long Eaton, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Customer Service, Analytical Skills, Proficiency In Opera, Accounting Principles, Communication Skills, Flexibility, Numerical Skills, Team Player, Discretion, Sales Skills
Specialization
Candidates should have previous experience in a similar role and strong attention to detail. Excellent customer service skills and the ability to work independently during overnight shifts are essential.
Guest Relations Manager at Accor
Knutsford, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Luxury Hospitality, Communication Skills, Interpersonal Skills, Service Recovery, Problem Resolution, Organizational Ability, Attention to Detail, VIP Management, Team Leadership, Collaboration, Guest Feedback Monitoring, Health and Safety Knowledge, GDPR Understanding, Hotel Systems Knowledge, Bespoke Experience Coordination

Industry

Hospitality

Description
Company Description Location: On-site in Knutsford, Cheshire, North-West England (not remote) Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality. Your purpose will be: To curate an exceptional and effortlessly luxurious guest experience that reflects the heritage, elegance, and service philosophy of Fairmont Hotels & Resorts. The Guest Relations Manager serves as the hotel’s most visible ambassador, ensuring every guest feels recognised, valued, and personally cared for. Through anticipatory service, impeccable attention to detail, and seamless coordination across departments, this role elevates each stay into a memorable Fairmont moment. Job Description Deliver an elegant, personalised welcome for every guest, ensuring a flawless first impression Oversee the entire guest journey, from pre‑arrival planning to post‑stay follow‑up Manage VIP, repeat, and special‑attention guests, ensuring bespoke touches and curated experiences Maintain a strong, polished presence in the lobby, acting as the primary point of contact for guest needs Lead, inspire, and develop the Guest Relations team to uphold Fairmont’s luxury service standards Resolve guest concerns with discretion, confidence, and a commitment to exceptional service recovery Collaborate closely with Front Office, Housekeeping, Spa, F&B, and Events to ensure seamless communication and guest satisfaction Monitor guest feedback channels and support continuous improvement initiatives Maintain detailed guest profiles and preferences to deliver highly personalised service Support the management of arrivals, departures, and lobby flow during peak periods Coordinate special occasions, celebrations, and bespoke in‑house experiences Conduct daily briefings to share VIP updates, guest preferences, and operational priorities Ensure all guest interactions reflect Fairmont’s brand values, tone, and luxury positioning Maintain accurate records of guest incidents, preferences, and follow‑up actions Support training initiatives to elevate service culture across all guest‑facing departments Uphold all health, safety, and security procedures in line with UK legislation and Fairmont standards Represent the hotel with grace, confidence, and a guest‑first mindset at all times Qualifications Minimum 2 years’ experience in Guest Relations, Front Office, or luxury hospitality Previous supervisory or managerial experience in a guest‑facing environment Exceptional communication and interpersonal skills with a refined, polished presence Experience managing VIPs, high‑profile guests, or luxury clientele Knowledge of hotel systems such as Opera PMS desirable Strong service‑recovery and problem‑resolution skills Excellent organisational ability and meticulous attention to detail Understanding of UK hospitality standards, health & safety, and GDPR requirements Additional languages advantageous for an international luxury clientele Additional Information What is in it for you? Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included) 20% off food and beverage in on-site restaurants Colleague restaurant Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities Competitive salary and benefits including pension 28 days of holiday including public holidays 1-5 days service award based on length of service Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide And last but not least you will get to work with a team of EXTRAORDINARY people Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
The Guest Relations Manager is responsible for curating an exceptional guest experience and overseeing the entire guest journey from pre-arrival to post-stay. This role involves managing VIP guests, leading the Guest Relations team, and ensuring seamless communication across departments.
Guest Relations Manager at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Luxury Hospitality, Communication Skills, Interpersonal Skills, Service Recovery, Problem Resolution, Organizational Ability, Attention To Detail, Vip Management, Team Leadership, Collaboration, Guest Feedback Monitoring, Health And Safety Knowledge, Gdpr Understanding, Hotel Systems Knowledge, Bespoke Experience Coordination
Specialization
Candidates should have a minimum of 2 years' experience in Guest Relations or luxury hospitality, with previous supervisory experience preferred. Exceptional communication skills and a polished presence are essential, along with strong service recovery and problem resolution abilities.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Potters Resorts
Colchester, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Enthusiasm, Energy, Organisational Skills, Team Player, Interpersonal Skills, Flexibility, Food Preparation, Haccp Knowledge, Waste Management
Specialization
Candidates should have a positive attitude, be friendly and approachable, and possess a willingness to learn. No formal qualifications are required, but enthusiasm for providing excellent service is essential.
Kitchen Porter at Potters Resorts
Larne, Northern Ireland, United Kingdom - Full Time
Skills Needed
Teamwork, Interpersonal Skills, Attention To Detail, Food Hygiene, Waste Management, Basic Food Preparation, Time Management, Hygiene Standards
Specialization
Candidates should be energetic team players with strong interpersonal skills. The role requires the ability to work in a fast-paced and physically demanding environment.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Integration Solutions, Customer Engagement, Technical Documentation, Scrum Methodology, Hospitality Industry Knowledge, Attention To Detail, Communication Skills, Problem Solving, Product Development Lifecycle
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations, project management, and the product development lifecycle is essential.
Experience Required
Minimum 5 year(s)
Nights Team Member at Whitbread
Swindon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety Knowledge
Specialization
No prior experience is needed for this role, making it accessible to a wide range of candidates. A calm personality and problem-solving skills are essential for ensuring guest safety and comfort.
Painter and Decorator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Painting, Decorating, Surface Preparation, Applying Paint, Wallpapering, Maintenance Reporting, Team Collaboration, Attention To Detail, Positive Attitude, Hands On Approach
Specialization
The ideal candidate should take pride in their work and have a keen eye for detail. Experience in a similar role is preferred, along with a positive attitude and the ability to work independently or as part of a team.
Fire Safety Manager (Engineering) at IHG Career
Windsor, England, United Kingdom - Full Time
Skills Needed
Fire Safety, Risk Management, Compliance, Training Program Development, Incident Investigation, Communication, Presentation Skills, Pragmatic Thinking, Engineering Solutions
Specialization
A degree-level qualification in Fire Safety or a related discipline is required, along with experience in designing and implementing fire safety programs. Strong communication skills and the ability to translate technical information into clear actions are essential.
Experience Required
Minimum 5 year(s)
Chef De Partie at IHG Career
, , United Kingdom - Full Time
Skills Needed
Teamwork, Guest Service, High Quality Food, Kitchen Experience, Willingness To Learn
Specialization
Candidates should have past experience in a similar role at a 4/5-star hotel or restaurant and experience working in all sections of the kitchen. A willingness to learn and collaborate with the hotel team is essential.
Experience Required
Minimum 2 year(s)
Scheduling Manager(Remote) at Wall of Wonders Travel
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Communication, Customer Service, Time Management, Independent Work
Specialization
No prior sales experience is needed, but excellent communication and customer service skills are essential. Candidates should be able to work independently and manage their time efficiently.
Kitchen Team Member at Whitbread
St. Austell, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Teamwork, Customer Service
Specialization
No chef experience is needed for this position. A willingness to learn and work as part of a team is essential.
Room Attendant at Accor
London, England, United Kingdom - Full Time
Skills Needed
Cleaning, Customer Care, Team Management, Health And Safety, Maintenance Reporting, Public Area Cleaning, Linen Management, Coshh Regulations, Positive Attitude, Fast Paced Environment, Relationship Building, Problem Solving, Hospitality Experience, Attention To Detail, Service Orientation, Training Participation
Specialization
Candidates should have the ability to build relationships and experience in a fast-paced environment. A positive attitude and a hands-on management style are essential.
Reception Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Time Management, Attention To Detail, Computer Skills, Hospitality Experience
Specialization
Proven experience in a front office or reception role within the hospitality industry is preferred. Candidates should possess excellent customer service orientation and strong communication skills.
Maintenance Team Member at Accor
Bromley, England, United Kingdom - Full Time
Skills Needed
Maintenance Experience, Use Of Hand Tools, Use Of Power Tools, Routine Maintenance, Attention To Detail, Time Management
Specialization
Proven maintenance experience and skilled in the use of hand and power tools are required. Candidates should have strong time management skills and an eye for detail.
Experience Required
Minimum 2 year(s)
Pastry Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Pastry Techniques, Knife Skills, Quality Control, Team Leadership, Inventory Management, Menu Planning, Food Safety, Communication Skills, Problem Solving, Creativity, Adaptability, Time Management, Attention To Detail, Stress Management, Collaboration, Culinary Skills
Specialization
Candidates should have demonstrated experience as a Pastry Chef de Partie in a high-volume kitchen and possess exceptional knife skills. Proficiency in various pastry techniques and the ability to thrive under pressure are essential.
Experience Required
Minimum 2 year(s)
Regional Sales Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Sales Management, Coaching, Remote Team Leadership, Hospitality Management Software, Communication Skills, Presentation Skills, Sales Tactics Optimization, Customer Renewal Rates, Outbound Prospecting, Salesforce Crm, Groove, Zendesk, Productivity Tools, Hospitality Experience
Specialization
Experience in leading sales teams with an emphasis on coaching and development is essential. A successful track record in selling hospitality management software and exceptional communication skills are also required.
Experience Required
Minimum 5 year(s)
Chef De Partie | Food Led Pub | Surrey | £15PH at Chefs for Chefs ltd
South Croydon, England, United Kingdom - Full Time
Skills Needed
Kitchen Experience, Teamwork, Pressure Management, Food Presentation, Seasonal Food
Specialization
Candidates should have experience in a busy kitchen and a passion for fresh, seasonal food. They must be able to work well under pressure and take pride in their work.
Experience Required
Minimum 2 year(s)
Security Shift Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Leadership Skills, Problem Solving, Communication Skills, Motivating Staff, Safety Culture, Attention To Detail, Data Driven Approach, Flexibility, Excel Proficiency, Reporting Skills, Financial Awareness, Aviation Security Experience
Specialization
Candidates should have proven leadership skills and the ability to motivate and mentor staff. Previous experience in aviation security and compliance is desirable.
Experience Required
Minimum 2 year(s)
Housekeeper Supervisor - The Gyle London at Healthy Living
London, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Team Leadership, Communication, Health & Safety, Training, Sops, Efficiency, Proactiveness, Cleaning Standards, Stock Management, Problem Solving, Attention To Detail, Time Management, Customer Service, Organization, Independence
Specialization
Candidates should have experience in a similar role and knowledge of Health & Safety regulations and chemical handling. A good command of English and strong communication skills are also required.
Experience Required
Minimum 2 year(s)
Lounge Housekeeping Supervisor at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Supervision, Training, Cleaning Protocols, Guest Satisfaction, Attention To Detail, Communication Skills, Health And Safety Regulations, Inventory Management, Team Motivation, Problem Solving, Scheduling, Customer Service, Fast Paced Environment, Cleaning Procedures
Specialization
Candidates should have previous experience in a housekeeping supervisory role, preferably in hospitality or airport environments. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
Long Eaton, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Customer Service, Analytical Skills, Proficiency In Opera, Accounting Principles, Communication Skills, Flexibility, Numerical Skills, Team Player, Discretion, Sales Skills
Specialization
Candidates should have previous experience in a similar role and strong attention to detail. Excellent customer service skills and the ability to work independently during overnight shifts are essential.