SUMMARY OF POST

The Institute of Hospitality (IoH) are the award winning, world’s leading professional body for hospitality professionals. Our purpose is to promote professionalism through lifelong learning. We inspire hospitality professionals to perform at their very best and earn the recognition they deserve.
The role of Head of Professional Development will provide direction, creation and delivery of professional development programs. It will also drive commercial business development through the promoting of the Institute’s suite of Continuing Professional Development (CPD) products and services. The post-holder will be a key member of the Institute’s Management team.
We have important commercial relationships with the following and ensuring that we maximise the commercial potential of these relationships and create opportunities to extend our activities is a key responsibility of the role.
· Businesses who use our resources within their management development programmes
· Universities and students through our Academic and educational Partnerships

To be responsible for the elements of the business, budget and business plan that relate to professional development including:
· Program delivery: Oversee the delivery of programs, including conferences, courses, and online events
· Attend, as necessary, significant/ large scale/ new professional development events as required, providing leadership on the ground as well as being the public face of the Institute of Hospitality
· Accreditation & Endorsement
· CPD Programme
· To oversee (a) the IoH’s Mentoring Scheme, (b) the IoH’s safeguarding officers
· Knowledge Centre, to include, but not limited to, industry and market research, round-tables, management guides and white papers
· Production of quantitative research for the performance of CPD and commercial activities as requested
· Constantly seek to understand the needs of members, so that these are reflected in every aspect of planning, delivery and communication of our CPD services and systems
· Ensuring that the Knowledge Centre produces appropriate research (webinars, whitepapers, Round Tables and other CPD related activities as requested) and information for members in pursuing their careers in hospitality and in developing their own careers
· The post holder will be responsible for monetising these activities and further:
o Driving and developing the sales of our qualifications and awards
o Driving and developing the sales of our accreditation and endorsement services
o To source and apply for grant funding to support the continuous professional development of the output of the IoH
· To undertake any reasonable request outside of this job description
· Carry out all duties and responsibilities in line with the Institute’s Articles of Association and Bye Laws