BUILDING A BRAND STARTS WITH A STORY

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the “200 Top Marketing Agencies” in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com

WHAT YOU WOULD GET TO DO

The ideal candidate would represent the FIRST brand as a dedicated resource within our Solutions division and assume the role of Event Technology Manager. The Event Technology Manager will oversee the high-quality operations of technology, event websites/apps, data management, and other analytics.
The Event Technology Manager will consistently deliver exceptional service to our clients through excellent project management and a keen eye for detail.

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process.

• Extensive, Comprehensive experience required, including meeting planning and coordination, including event and registration technology
• Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite
• Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms
• Experience in integrating customer relationship management software, such as Marketo, Salesforce, and Dealcloud, with event registration management systems such as Cvent
• Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript)
• Highly motivated, able to work independently
• Exhibit strong work ethic, patience, and a winning attitude
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotely
• Ability to manage multiple projects simultaneously
• Strong proficiency with Microsoft Office – specifically with Excel and PowerPoint
• Strong oral and written communication skills
• Customer focus and approachable demeanour
• Excellent time management skills
• Independent and critical thinker with a keen sense of judgement
• Quick and strategic problem solve