HOUSING MANAGEMENT OFFICER SUPPORTED ACCOMMODATION - 40 HOURS PER WEEK, £27,628.75 - £31,085.57 (25,901.95 - £29,142.72 FTE)

40 hours per week on a shift pattern basis, covering shifts 8am - 8pm, across 7 days per week, working 4 on and 4 off.
Stepping Stone Projects is an established and growing charity providing quality homes and services to help prevent homelessness and transform lives across the North West.
Our support services are aimed at helping our customers develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation.
We are looking for 2 x Housing Management Officers to join us at our Whitworth Road Project.
This service consists of 14 flats for homeless people with a local connection to the Rochdale area.
In this role you will help customers in a trauma informed, person centred and asset-based way to provide support to customers to successfully move-on to accommodation to meet their needs. Colleagues will work with customers to ensure they: have welfare and housing benefits, obtain bank accounts, obtain proof of ID; engage with drug and alcohol services, engage with primary and mental health services, develop budgeting skills, report repairs; keep their property clean, safe and secure and develop independent living skills to be able to maintain their own accommodation.
The role also includes the preparation of properties for re-let, monitoring rental payments, completing health and safety checks of the building and liaising with landlords.

We would love to hear from you if you have:

• Experience of working with people with complex needs, who may be challenging to work with, and to respond to conflict situations in a calm yet firm manner
• A confident outlook with a positive, ‘can do’ attitude
• The ability to deal with people on a variety of different levels with a professional approach
• Ability to manage a caseload
• Good time management and IT skills
• An understanding of housing management

This post is subject to safer recruitment processes, this includes the requirement for an enhanced DBS check being undertaken before taking up the post.
If you would like any further information on the role please contact recruitment@stepping-stone.org.uk
If you believe that you can bring something special to this role, then apply now by sending your CV by noon on Tuesday 26 August to recruitment@stepping-stone.org.uk (though please note due to the fast-moving nature of the current job market we reserve the right to close the position earlier).
We want you to be yourself at Stepping Stone Projects we value everything that makes you unique. We recognise and celebrate your difference and together we make Stepping Stone Projects a special and great place to work.
We are a disability confident employer and we will provide reasonable support to disabled applicants throughout the recruitment process. If you need any support to allow you to make an application then please contact recruitment@stepping-stone.org.uk
Job Type: Part-time
Pay: £27,628.00-£31,085.00 per year
Expected hours: 40 per week

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Sick pay

Work Location: In person
Application deadline: 26/08/2025
Reference ID: Whitworth Road - HMO’

Please refer the Job description for details