QUALIFICATIONS

• Post-secondary school degree, diploma or certificate in a related field
• Significant experience in adult training, education or a related field;
• Formal knowledge in learning theories and training methodologies,
• Proficiency in learning management systems (LMS) and e-learning platforms highly preferred
• Proficiency with Microsoft Office
• Full professional proficiency in spoken and written English
• Bilingualism (English/French) is preferred

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Employee may be required to work occasional evening, holiday and weekend shifts
• Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
• Employment is conditional upon maintaining confidentiality of OHS information
• Employment is conditional upon the ability to work around all species of animals safely

JOB PURPOSE

The Manager: Training and Development is responsible for the effective and efficient onboarding, training and development of OHS staff.

DUTIES AND RESPONSIBILITIES

• Manage training needs and design training and development programs to meet them
• Develop training and development collateral to support staff development needs
• Prepare and deliver onboarding training for new employees
• Guide managers and supervisors in developing training skills
• Conduct group and individual staff training and development
• Maintain records and provide participants with feedback
• Evaluate professional development programs and make changes as needed
• Assess and propose solutions to barriers to staff training and development
• Report performance problems and training gaps to the relevant manager
• Evaluate employee performance and gauge where skills need improvement
• Develop, manage, and ensure adherence to department program budgets
• Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
• Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
• Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
• Produce and maintain accurate reports, records, and files
• Manage department administrative files and human resources documents and files
• Participate in supervision, evaluation, training, and other meetings as required
• Provide training, orientation and supervision for student, volunteer, and work placements as required
• Be familiar with and ensure compliance with all health and safety policies and procedures
• Participate in the identification and evaluation of OHS program goals and objectives
• Participate in professional development opportunities
• Participate in public relations and promotional activities as required
• May be require to assume some responsibilities of Director: People and Culture