The Role

As a Senior Claims Handler, you'll be responsible for managing a portfolio of motor claims, with responsibilities including:

• Investigating liability and making informed claims decisions
• Managing Own Damage and Third Party Property Damage claims
• Handling Credit Hire and associated uninsured losses
• Managing reserves and indemnity throughout the lifecycle of a claim
• Liaising with repairers, engineers and other third parties
• Dealing with vehicle repairs, total loss and valuations
• Negotiating liability and quantum
• Identifying potential fraud and escalating concerns where appropriate
• Maintaining accurate and compliant claims records
• Proactively managing claims from first notification through to settlement
• Taking ownership of complex or technically challenging claims