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It And Sofware Jobs in Germany

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Schülerpraktikum an verschiedenen Standorten at Sika AG
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
German Language Skills, Teamwork, Communication, Adaptability, Problem Solving, Time Management
Specialization
Good German language skills are required for the internship. The position is aimed at students currently attending school who are interested in exploring career opportunities in an international company.
Alternative zum Einzelhandel in 37077 Göttingen at audibene
Göttingen, Lower Saxony, Germany - Full Time
Skills Needed
Customer Contact, Administration, Sales, Communication, Coordination, Appointment Scheduling, Order Processing, Inventory Management, Consultation, Hearing Loss, Hearing Aids, Hearing Protection, Hearing Measurements, Ear Mold Impressions, Service Appointments, Organization
Specialization
Candidates must have completed vocational training in a commercial or service-oriented field, such as retail or sales, and possess relevant experience in customer interaction. Essential qualities include strong organizational skills and empathy for taking on a new role with future prospects.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Lutherstadt Eisleben, Saxony-Anhalt, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Korbach, Hesse, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, technical college entrance qualification, or high school diploma is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Nordhausen, Thuringia, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. Candidates should have a sense for trends, interest in digital worlds, and strong communication skills.
Head of Sales Training and Development (m/w/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales Enablement, Team Leadership, Training Strategy, Performance Analysis, Training Design, Collaboration, Quality Assurance, Innovation, Data Analysis, Communication, Problem Solving, Adaptability, German Language, English Language, Sales Experience, Coaching
Specialization
Candidates should have 5-10 years of experience in sales enablement within fast-growing organizations and a strong background in sales roles. Leadership experience and the ability to inspire and develop a training team are essential, along with proficiency in German and English.
Experience Required
Minimum 5 year(s)
Head of Sales Training and Development (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales Training, Development, Training Strategy, Performance Improvement, Trainer Development, Team Leadership, Strategic Initiative Implementation, Performance Based Training Management, Kpi Analysis, Sales Performance Data Analysis, Training Design, Workshop Delivery, Cross Functional Collaboration, Quality Assurance, Innovation, Sales Enablement
Specialization
Candidates must possess 5-10 years of experience in Sales Enablement within fast-growing organizations, coupled with significant sales-related experience and proven leadership skills to inspire and structure a trainer team. Proficiency in developing or expanding a Sales Academy, strong execution skills, and fluency in both German and English are required.
Experience Required
Minimum 5 year(s)
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Cloppenburg, Lower Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, technical college entrance qualification, or high school diploma is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Regional Sales Manager - Süddeutschland (M/W/D) at Noah Labs
München, Brandenburg, Germany - Full Time
Skills Needed
Sales, Customer Relationship Building, Strategic Partner Identification, Networking, Opinion Leader Engagement, Field Sales, Healthcare System Knowledge, Communication, Self Confidence, Cardiology Knowledge
Specialization
Candidates must be passionate about sales and ideally possess some prior experience, along with strong interpersonal skills, confidence, and likeability. Experience within the German healthcare system is advantageous, and a completed vocational training or university degree is required.
Experience Required
Minimum 2 year(s)
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Dresden, Saxony, Germany - Full Time
Skills Needed
Customer Consultation, Sales, Cash Register Operations, Assortment Organization, Merchandise Presentation, Database Research, Inventory Management Analysis, Event Organization, Trend Awareness, Digital Media Handling, Service Orientation, Communication, Initiative, Teamwork, Reliability
Specialization
Candidates must possess a good secondary school leaving certificate, vocational college qualification, or high school diploma, along with a strong sense for trends and an interest in digital media.
Working Student Employer Branding (all genders) at boston consulting group
München, Brandenburg, Germany - Full Time
Skills Needed
Communications, Marketing, Media Studies, Employer Branding, Social Media, Content Creation, Campaign Development, Business Intelligence, Networking, Teamwork, Structured Work Style, Dependability, Initiative, High Quality Standards
Specialization
Candidates should be enrolled students, ideally majoring in communications, marketing, or media studies, with a strong interest in employer branding. Professional experience from internships or volunteer work is preferred, along with proficiency in MS Office and excellent German and English skills.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, interest in digital worlds, and a customer-oriented mindset are required. Strong communication skills, initiative, teamwork, and reliability are also essential.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, interest in digital worlds, and a customer-oriented mindset are required. Strong communication skills, initiative, reliability, and teamwork are also essential.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. You should have a sense for trends, an interest in digital worlds, and enjoy working with various media.
Vorarbeiter Garten- und Landschaftsbau (m/w/d) at JetztJob
Offenbach am Main, Hesse, Germany - Full Time
Skills Needed
Project Management, Team Leadership, Landscape Design, Quality Control, Organization, Technical Skills, Communication, Problem Solving
Specialization
Candidates must have completed training in garden and landscape construction and possess experience as a foreman in this field. A valid driver's license is required, along with a motivated and responsible personality.
Experience Required
Minimum 2 year(s)
Teamleiter/Koordinator (m/w/d) Instandhaltung at Parts Europe GmbH
Wasserliesch, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Maintenance Team Leadership, Shift Planning, Technician Deployment, Workshop Organization, Downtime Minimization, Material Ordering, Invoicing, Material Storage, Performance Reporting, Troubleshooting, Error Documentation, Quality Awareness, Organizational Talent, Self Responsibility, Ms Office Proficiency, Erp Systems Knowledge
Specialization
Candidates must have a completed technical education, ideally in mechanics or electronics, or comparable qualifications, with a technician or master craftsman certification being advantageous. Required attributes include several years of experience in organizational leadership, strong quality awareness, organizational talent, self-responsibility, proficiency in MS Office and ideally ERP systems, and good German and English language skills.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter | Security in Spandau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Guarding, Security Technology, Site Protection, Patrol Services, Alarm Service, Emergency Call Center, Security Analysis, Security Consulting, Reception Services, Customer Service, Shift Work, Service Orientation, Reliable Appearance, German Language Skills, Clean Police Record
Specialization
Candidates must possess initial professional experience, service orientation, and a reliable demeanor, along with good German language skills. A mandatory requirement is the qualification certificate according to § 34 a of the Trade Regulation Act and a clean police record.
Vertrieb Außendienst Deutschland Mitte (m/w/d) at DORMA-Glas GmbH
, , Germany - Full Time
Skills Needed
Sales Skills, Customer Consulting, Market Analysis, Relationship Management, Technical Understanding, Business Understanding, Networking Skills, Customer Orientation, Social Competence, It Skills, Crm System Proficiency
Specialization
Candidates should have a commercial or technical education and possess good technical and business understanding. Experience in sales, industry knowledge, and strong relationship management skills are also required.
Experience Required
Minimum 2 year(s)
Versandmitarbeiter / Lagerlogistiker (m/w/d) at MY Humancapital GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Packing, Shipping Documentation Control, Systemic Processing, Order Picking, Loading, Hazardous Goods Handling, Waste Disposal, Forklift Operation, Load Securing, Ms Office, Sap, Reliability, Structured Work
Specialization
Candidates should possess vocational training as a specialist for warehouse logistics, warehouse clerk, warehouse helper, or shipping employee. Desirable qualifications include knowledge of load securing, hazardous goods handling, a valid forklift license, and experience with industrial trucks or overhead cranes, alongside fluent German language skills and proficiency in MS Office and SAP.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Stendal, Saxony-Anhalt, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma or equivalent is required, along with a strong interest in trends and digital media. Candidates should possess excellent communication skills and a customer-oriented mindset.
Schülerpraktikum an verschiedenen Standorten at Sika AG
Stuttgart, Baden-Württemberg, Germany -
Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German Language Skills, Teamwork, Communication, Adaptability, Problem Solving, Time Management

Industry

Chemical Manufacturing

Description
Unternehmensbeschreibung Sika ist ein Spezialitätenchemieunternehmen mit einer weltweit führenden Position in der Entwicklung und Herstellung von Systemen und Produkten zum Kleben, Dichten, Dämpfen, Verstärken und Schützen im Bausektor und in der Industrie. Sika hat Tochtergesellschaften in 103 Ländern der Welt, produziert an über 400 Standorten und entwickelt innovative Technologien für Kunden weltweit. Damit trägt Sika entscheidend dazu bei, den Wandel der Bau- und Transportindustrie hin zu mehr Umweltverträglichkeit zu ermöglichen. Die PCI Augsburg GmbH gehört ebenfalls zu Sika. Gemeinsam bauen wir einen Champion für Innovation und Nachhaltigkeit im Bereich der Bauchemie. Stellenbeschreibung Du gehst aktuell zur Schule und möchtest herausfinden, wie es ist, in einem internationalen Unternehmen zu arbeiten? Mit einem Schnupperpraktikum bei Sika (z.B. im Rahmen von BORS, BOGY oder Berufsfelderkundungstage) hast du die Möglichkeit, verschiedene Bereiche unseres Unternehmens kennenzulernen und wertvolle Praxiserfahrung zu sammeln. Während deines Praktikums erhältst du spannende Einblicke in die Bereiche Verwaltung, Labor oder Produktion. Du arbeitest aktiv mit, wirst von erfahrenen Kolleg*innen sowie unseren aktuellen Auszubildenden betreut und bekommst einen realistischen Eindruck vom Berufsleben. Damit wir dich während deines Praktikums individuell begleiten können, sind unsere Praktikumsplätze begrenzt. Daher bitten wir dich, in deiner Bewerbung deinen Wunschzeitraum und den bevorzugten Bereich sowie Standort anzugeben. Deine Vorteile auf einen Blick: Praxisnahe Einblicke in verschiedene Berufe Persönliche Betreuung durch unser Team Unterstützung bei der Berufsorientierung Möglichkeit, Kontakte für die Zukunft zu knüpfen Qualifikationen Für das Praktikum sind gute Deutschkenntnisse Voraussetzung Zusätzliche Informationen Wir bieten wettbewerbsfähige Vergütungen, die sich an den lokalen Marktstandards und den spezifischen Aufgabenbereichen jeder Stelle orientieren. Die Vergütung richtet sich nach den für die Position relevanten Fähigkeiten, Verantwortung, der Ausbildung und/oder der Weiterbildung. Wir verpflichten uns zu fairen und gerechten Vergütungssystematiken in Übereinstimmung mit den geltenden Gesetzen, dem Tarifvertag Chemie und Vorschriften. Global Contract type: Apprentice/Intern Salary Band: -- Region: EMEA Area: DACH Global Department: Other Admin Vergütung: EUR0 - EUR0 - monatlich

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Responsibilities
Interns will gain insights into various departments such as administration, laboratory, or production. They will actively participate in tasks and receive guidance from experienced colleagues and current trainees.
Schülerpraktikum an verschiedenen Standorten at Sika AG
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
German Language Skills, Teamwork, Communication, Adaptability, Problem Solving, Time Management
Specialization
Good German language skills are required for the internship. The position is aimed at students currently attending school who are interested in exploring career opportunities in an international company.
Alternative zum Einzelhandel in 37077 Göttingen at audibene
Göttingen, Lower Saxony, Germany - Full Time
Skills Needed
Customer Contact, Administration, Sales, Communication, Coordination, Appointment Scheduling, Order Processing, Inventory Management, Consultation, Hearing Loss, Hearing Aids, Hearing Protection, Hearing Measurements, Ear Mold Impressions, Service Appointments, Organization
Specialization
Candidates must have completed vocational training in a commercial or service-oriented field, such as retail or sales, and possess relevant experience in customer interaction. Essential qualities include strong organizational skills and empathy for taking on a new role with future prospects.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Lutherstadt Eisleben, Saxony-Anhalt, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Korbach, Hesse, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, technical college entrance qualification, or high school diploma is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Nordhausen, Thuringia, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. Candidates should have a sense for trends, interest in digital worlds, and strong communication skills.
Head of Sales Training and Development (m/w/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales Enablement, Team Leadership, Training Strategy, Performance Analysis, Training Design, Collaboration, Quality Assurance, Innovation, Data Analysis, Communication, Problem Solving, Adaptability, German Language, English Language, Sales Experience, Coaching
Specialization
Candidates should have 5-10 years of experience in sales enablement within fast-growing organizations and a strong background in sales roles. Leadership experience and the ability to inspire and develop a training team are essential, along with proficiency in German and English.
Experience Required
Minimum 5 year(s)
Head of Sales Training and Development (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales Training, Development, Training Strategy, Performance Improvement, Trainer Development, Team Leadership, Strategic Initiative Implementation, Performance Based Training Management, Kpi Analysis, Sales Performance Data Analysis, Training Design, Workshop Delivery, Cross Functional Collaboration, Quality Assurance, Innovation, Sales Enablement
Specialization
Candidates must possess 5-10 years of experience in Sales Enablement within fast-growing organizations, coupled with significant sales-related experience and proven leadership skills to inspire and structure a trainer team. Proficiency in developing or expanding a Sales Academy, strong execution skills, and fluency in both German and English are required.
Experience Required
Minimum 5 year(s)
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Cloppenburg, Lower Saxony, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, technical college entrance qualification, or high school diploma is required. You should have a sense for trends, an interest in digital worlds, and a customer-oriented mindset.
Regional Sales Manager - Süddeutschland (M/W/D) at Noah Labs
München, Brandenburg, Germany - Full Time
Skills Needed
Sales, Customer Relationship Building, Strategic Partner Identification, Networking, Opinion Leader Engagement, Field Sales, Healthcare System Knowledge, Communication, Self Confidence, Cardiology Knowledge
Specialization
Candidates must be passionate about sales and ideally possess some prior experience, along with strong interpersonal skills, confidence, and likeability. Experience within the German healthcare system is advantageous, and a completed vocational training or university degree is required.
Experience Required
Minimum 2 year(s)
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Dresden, Saxony, Germany - Full Time
Skills Needed
Customer Consultation, Sales, Cash Register Operations, Assortment Organization, Merchandise Presentation, Database Research, Inventory Management Analysis, Event Organization, Trend Awareness, Digital Media Handling, Service Orientation, Communication, Initiative, Teamwork, Reliability
Specialization
Candidates must possess a good secondary school leaving certificate, vocational college qualification, or high school diploma, along with a strong sense for trends and an interest in digital media.
Working Student Employer Branding (all genders) at boston consulting group
München, Brandenburg, Germany - Full Time
Skills Needed
Communications, Marketing, Media Studies, Employer Branding, Social Media, Content Creation, Campaign Development, Business Intelligence, Networking, Teamwork, Structured Work Style, Dependability, Initiative, High Quality Standards
Specialization
Candidates should be enrolled students, ideally majoring in communications, marketing, or media studies, with a strong interest in employer branding. Professional experience from internships or volunteer work is preferred, along with proficiency in MS Office and excellent German and English skills.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, interest in digital worlds, and a customer-oriented mindset are required. Strong communication skills, initiative, teamwork, and reliability are also essential.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, interest in digital worlds, and a customer-oriented mindset are required. Strong communication skills, initiative, reliability, and teamwork are also essential.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma, higher education entrance qualification, or Abitur is required. You should have a sense for trends, an interest in digital worlds, and enjoy working with various media.
Vorarbeiter Garten- und Landschaftsbau (m/w/d) at JetztJob
Offenbach am Main, Hesse, Germany - Full Time
Skills Needed
Project Management, Team Leadership, Landscape Design, Quality Control, Organization, Technical Skills, Communication, Problem Solving
Specialization
Candidates must have completed training in garden and landscape construction and possess experience as a foreman in this field. A valid driver's license is required, along with a motivated and responsible personality.
Experience Required
Minimum 2 year(s)
Teamleiter/Koordinator (m/w/d) Instandhaltung at Parts Europe GmbH
Wasserliesch, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Maintenance Team Leadership, Shift Planning, Technician Deployment, Workshop Organization, Downtime Minimization, Material Ordering, Invoicing, Material Storage, Performance Reporting, Troubleshooting, Error Documentation, Quality Awareness, Organizational Talent, Self Responsibility, Ms Office Proficiency, Erp Systems Knowledge
Specialization
Candidates must have a completed technical education, ideally in mechanics or electronics, or comparable qualifications, with a technician or master craftsman certification being advantageous. Required attributes include several years of experience in organizational leadership, strong quality awareness, organizational talent, self-responsibility, proficiency in MS Office and ideally ERP systems, and good German and English language skills.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter | Security in Spandau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Guarding, Security Technology, Site Protection, Patrol Services, Alarm Service, Emergency Call Center, Security Analysis, Security Consulting, Reception Services, Customer Service, Shift Work, Service Orientation, Reliable Appearance, German Language Skills, Clean Police Record
Specialization
Candidates must possess initial professional experience, service orientation, and a reliable demeanor, along with good German language skills. A mandatory requirement is the qualification certificate according to § 34 a of the Trade Regulation Act and a clean police record.
Vertrieb Außendienst Deutschland Mitte (m/w/d) at DORMA-Glas GmbH
, , Germany - Full Time
Skills Needed
Sales Skills, Customer Consulting, Market Analysis, Relationship Management, Technical Understanding, Business Understanding, Networking Skills, Customer Orientation, Social Competence, It Skills, Crm System Proficiency
Specialization
Candidates should have a commercial or technical education and possess good technical and business understanding. Experience in sales, industry knowledge, and strong relationship management skills are also required.
Experience Required
Minimum 2 year(s)
Versandmitarbeiter / Lagerlogistiker (m/w/d) at MY Humancapital GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
Packing, Shipping Documentation Control, Systemic Processing, Order Picking, Loading, Hazardous Goods Handling, Waste Disposal, Forklift Operation, Load Securing, Ms Office, Sap, Reliability, Structured Work
Specialization
Candidates should possess vocational training as a specialist for warehouse logistics, warehouse clerk, warehouse helper, or shipping employee. Desirable qualifications include knowledge of load securing, hazardous goods handling, a valid forklift license, and experience with industrial trucks or overhead cranes, alongside fluent German language skills and proficiency in MS Office and SAP.
Ausbildung zum Kaufmann im Einzelhandel (m/w/d) at Thalia Bücher GmbH
Stendal, Saxony-Anhalt, Germany - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Organization, Event Planning, Trend Awareness, Digital Literacy
Specialization
A good secondary school diploma or equivalent is required, along with a strong interest in trends and digital media. Candidates should possess excellent communication skills and a customer-oriented mindset.