THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.
Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

REQUIRED QUALIFICATIONS

• Two-year college degree or equivalent preferred
• One-year related experience ideally in Sales or Events Coordinaton. Guest Services, Front Desk and/or Food & Beverage is preferred
• Excellent organizational and multi-tasking skills
• Experience with Opera and Delphi and Sales Force preferred
• Previous administrative duties preferred
• Ability to work independently as well as in a team orientated environment
• Minimum one-year commitment
  Only candidates who are legally authorized to work in Canada will be considered.
  Job Type: Full-time
  Pay: $50,080.00-$54,080.00 per year

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Vision care
• Wellness program

Application question(s):

• Are you able to commute or willing to relocate to Lake Louise, AB for this position?

Experience:

• Event Coordination : 1 year (preferred)

Work Location: In perso

• Manage, coordinate & execute group assignments turned over by Sales Department
• Monitoring all contractual agreements pertaining to guest room blocks, meeting space, food & beverage & special concessions
• Liaising with the client, staff and in-house services to ensure all event details are arranged as per the client’s request
• Maintaining solid and open communications with all operating departments. Conduct weekly Communication meeting with the Operations team.
• Produce and update BEO’s and resumes as needed and ensure they are distributed to departments
• Provide sites of hotel when requested
• Handling all Catering Only Events and in-house bookings
• Handling the Wedding Market, including sites, contracts, BEO’s, room blocks
• Meet with catering clients at the beginning of each day to review schedules to ensure all needs are met
• Liaise with accounting to ensure that invoices are sent and filed accordingly
• Collecting pre-payments or deposits owing after file turnover
• Follow-up calls post event – communicating information to Sales Team
• Leading Communications Meeting on a weekly basis
• Assisting with Tour Groups during tour season
• Assisting with follow-up with clients to maintain accurate wash/pickup
• Enter all rooming lists into systems