Posting #25-056CU(E)
Clinical Patient Recruiter and Trainer
Northern Medical Program
Division of Medical Sciences
Regular, Full-time
https://www.unbc.ca/career-opportunities/101196/clinical-patient-recruiter-and-trainer
Reporting to the Northern Medical Program (NMP) Program Manager, Years 1 & 2, with functional reporting to the Patient Program Supervisor, the Clinical Patient Recruiter and Trainer (CPRT) is located at the University Hospital of Northern British Columbia (UHNBC) and will share an office with other members of the Patient Program team. The CPRT coordinates recruitment and training of Volunteer Patients (VPs), Clinical Teaching Associates (CTAs), Standardized Patients (SPs), and hospitalized inpatients used for teaching and assessment in the Division of Medical Sciences, primarily within the NMP and for other Health professional programs at UNBC, including the UNBC School of Nursing, Master of Science in Nursing – Family Nurse Practitioner program (MScN – FNP). This position plays a key role in the delivery of Objective Structured Clinical Exams (OSCEs) for the NMP and UNBC MScN – FNP programs. The CPRT will liaise with NMP and UNBC MScN – FNP Course Directors, Northern Health Authority (NHA), and staff, academic, and clinical faculty at UHNBC, UNBC, and the University of British Columbia (UBC) Faculty of Medicine (FOM) distributed sites, including the Island Medical Program in Victoria (IMP), the Southern Medical Program in Kelowna (SMP), and the Vancouver Fraser Medical Program in Vancouver (VFMP) to carry out these responsibilities.

QUALIFICATIONS

Education: The successful candidate will possess an undergraduate degree and hold current licensing in nursing.
Experience: A minimum of three years’ experience in a health care setting or a large, complex organization is required. Clinical experience or direct patient care in a health care setting and experience dealing with sensitive and private information; recruiting, assessing, and providing feedback; training and/or giving information to groups and individuals; and working with professionals across organizations is essential. Medical terminology, knowledge of hospital medical records systems and the process for acquiring informed consent within a health professional setting is required.

• Coordinating and administering the recruitment, training, and support of SPs, VPs, CTAs, and inpatients whose involvement is necessary for teaching and assessment within the educational programs within the UBC NMP and UNBC MScN – FNP programs;
• Working closely with the Curriculum and Program Faculty Leads, Program Managers, clinical tutors and staff within the NMP, Northern Health, UNBC, Community Health Agencies, and other UBC FOM staff , staff at VFMP, IMP, and SMP;
• Recruiting, selecting, training, evaluating, and scheduling individuals for all programs, giving presentations, advertising, and liaising with local groups;
• Collaborating with colleagues and faculty on the development and revision of teaching and assessment materials. Acts as an SP Trainer leader on the revision, including advancing the principles of equity, diversity, and inclusion (EDI) within the work;
• Working with the Assessment and Examination team to coordinate and deliver the OSCE across all four years of the UBC NMP program and the UNBC MScN – FNP program;
• Working with course leadership, faculty, and the nursing staff at UHNBC to locate and identifying clinically appropriate hospital ward in-patients. Using critical thinking and clinical judgement to assess the patient’s suitability, safety, mental, and physical wellbeing and willingness to work with medical students during curricular clinical skills sessions;
• Considering the safety and wellbeing of students in assignment decisions;
• Leading recruitment, training and scheduling of the CTAs for co-teaching sensitive examinations, which include breast/chest exams, pelvic exams, and genitourinary and prostate exams;
• Coaching/teaching individuals to act and role play as medical patients within very tight and well-described parameters;
• Acting as a spokesperson for the needs of VP, SP, and CTA programs in meetings with external groups and agencies within the community;
• Identifying opportunities and fostering engagement with community organizations to celebrate diversity, build on strengths found in differences, and promote healthy inclusive education, training and support through the Patient Program’s activities;
• Maintaining database information – inputting, managing, and monitoring data; ensure data integrity; and generating and preparing reports as required;
• Maintaining contact with Patient Program participants on a regular basis through email, newsletters and events to keep VPs, SPs, and CTAs involved and engaged in the program and to retain a robust database of patients and CTAs;
• Providing input regarding policies and procedures through representation at meetings and as a member on various committees as required;
• Supporting the correct and timely financial processing of all patient program activities in accordance with guidelines, policies, and procedures;
• Securing, preparing, and maintaining an inventory of medical equipment and props for use in clinical teaching and examinations;
• Preparing and maintaining procedures manuals;
• Providing program support to colleagues during absences; and
• Contributing to the NMP team as required.