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It And Software Jobs in United Arab Emirates

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About 5074 results in (6) seconds
Administrative Executive at Unity Startup and entrepreneurship Solutions Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Procurement Officer at Gulf technical construction and electromechanical
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Account Executive at Fire Stone Fire and Safety Equipment Installation
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Services at Unity Startup and entrepreneurship Solutions Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Service Engineer at Sundus Recruitment Services and Management Consult
dubai, Manitoba, United Arab Emirates - Full Time
Skills Needed
N/A
IT Help Desk & Support at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Devops Specialist at Sundus Recruitment Services and Management Consult
dubai, Ras Al Khaimah, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Network Operations at Sundus Recruitment Services and Management Consult
Dubais, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Primary Counselor at A Large and leading supply chain solution company
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Production Supervisor at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Key Account Executive at Dubai Crystal Mineral Water and Refreshments L.L.C
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Counselor at A Large and leading supply chain solution company
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
HR Section Manager at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Group HR Manager at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Data Translator at Sundus Recruitment Services and Management Consult
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Project Coordinator at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Storekeeper at Unity Startup and entrepreneurship Solutions Inc
Dubai, Manitoba, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Accountant at National Treatment Prevention and Education Center
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Civil Engineer at Luxury Castle Contracting and general maintenance
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Associate Relationship Manager/ Relationship Manager (Corporate Banking)) at Industrial and Commercial Bank of China ICBC UAE
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Administrative Executive at Unity Startup and entrepreneurship Solutions Inc
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 26

Salary

65000.0

Posted On

29 Sep, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

About the job


We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The role involves assisting customers with inquiries, providing accurate information, resolving concerns, and ensuring every customer receives timely and professional support.

The ideal candidate should be a good communicator, patient, organized, and comfortable handling customers through phone calls, emails, WhatsApp, or other communication channels.


Key Responsibilities



  • Respond to customer inquiries through phone, email, WhatsApp, and other available channels.
  • Provide clear and accurate information about products, services, orders, and company procedures.
  • Handle customer questions, requests, complaints, and concerns professionally.
  • Follow up with customers to ensure their issues are resolved.
  • Record customer interactions and update information in the company system.
  • Process customer requests and coordinate with relevant departments when required.
  • Track orders, deliveries, or service requests and provide customers with updates.
  • Escalate complex or unresolved issues to the appropriate supervisor.
  • Maintain accurate records of complaints, inquiries, and resolutions.
  • Build positive relationships with customers through professional communication.
  • Coordinate with sales, logistics, warehouse, and accounts teams to resolve customer requests.
  • Follow company customer service standards and procedures.
  • Maintain confidentiality of customer and company information.
  • Assist with preparing basic customer service reports when required.
  • Support other administrative and operational tasks as assigned.



Requirements






  • High school diploma or equivalent; diploma or bachelor's degree is an advantage.
  • Previous experience in customer service, call center, sales support, or a similar position is preferred.
  • Good verbal and written English communication skills.
  • Additional languages are an advantage.
  • Basic knowledge of Microsoft Office and email communication.
  • Experience using CRM or customer service software is an advantage.
  • Good listening and problem-solving skills.
  • Ability to communicate calmly and professionally with customers.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple customer requests efficiently.
  • UAE experience is preferred but not mandatory.



Benefits






  • Competitive Salary
  • Employment Visa
  • Medical Insurance
  • Annual Leave
  • Paid Public Holidays
  • End-of-Service Benefits
  • Training and Development
  • Career Growth Opportunities
  • Other benefits according to company policy and applicable UAE employment requirements

Benefits found in job post

  • Medical insurance

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

About the job


We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The role involves assisting customers with inquiries, providing accurate information, resolving concerns, and ensuring every customer receives timely and professional support.

The ideal candidate should be a good communicator, patient, organized, and comfortable handling customers through phone calls, emails, WhatsApp, or other communication channels.


Key Responsibilities



  • Respond to customer inquiries through phone, email, WhatsApp, and other available channels.
  • Provide clear and accurate information about products, services, orders, and company procedures.
  • Handle customer questions, requests, complaints, and concerns professionally.
  • Follow up with customers to ensure their issues are resolved.
  • Record customer interactions and update information in the company system.
  • Process customer requests and coordinate with relevant departments when required.
  • Track orders, deliveries, or service requests and provide customers with updates.
  • Escalate complex or unresolved issues to the appropriate supervisor.
  • Maintain accurate records of complaints, inquiries, and resolutions.
  • Build positive relationships with customers through professional communication.
  • Coordinate with sales, logistics, warehouse, and accounts teams to resolve customer requests.
  • Follow company customer service standards and procedures.
  • Maintain confidentiality of customer and company information.
  • Assist with preparing basic customer service reports when required.
  • Support other administrative and operational tasks as assigned.



Requirements






  • High school diploma or equivalent; diploma or bachelor's degree is an advantage.
  • Previous experience in customer service, call center, sales support, or a similar position is preferred.
  • Good verbal and written English communication skills.
  • Additional languages are an advantage.
  • Basic knowledge of Microsoft Office and email communication.
  • Experience using CRM or customer service software is an advantage.
  • Good listening and problem-solving skills.
  • Ability to communicate calmly and professionally with customers.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple customer requests efficiently.
  • UAE experience is preferred but not mandatory.



Benefits






  • Competitive Salary
  • Employment Visa
  • Medical Insurance
  • Annual Leave
  • Paid Public Holidays
  • End-of-Service Benefits
  • Training and Development
  • Career Growth Opportunities
  • Other benefits according to company policy and applicable UAE employment requirements

Benefits found in job post

  • Medical insurance
Administrative Executive at Unity Startup and entrepreneurship Solutions Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Procurement Officer at Gulf technical construction and electromechanical
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Account Executive at Fire Stone Fire and Safety Equipment Installation
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Services at Unity Startup and entrepreneurship Solutions Inc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Service Engineer at Sundus Recruitment Services and Management Consult
dubai, Manitoba, United Arab Emirates - Full Time
Skills Needed
N/A
IT Help Desk & Support at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Devops Specialist at Sundus Recruitment Services and Management Consult
dubai, Ras Al Khaimah, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Network Operations at Sundus Recruitment Services and Management Consult
Dubais, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Primary Counselor at A Large and leading supply chain solution company
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Production Supervisor at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Key Account Executive at Dubai Crystal Mineral Water and Refreshments L.L.C
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Counselor at A Large and leading supply chain solution company
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
HR Section Manager at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Group HR Manager at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Data Translator at Sundus Recruitment Services and Management Consult
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Project Coordinator at Sundus Recruitment Services and Management Consult
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Storekeeper at Unity Startup and entrepreneurship Solutions Inc
Dubai, Manitoba, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Accountant at National Treatment Prevention and Education Center
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Civil Engineer at Luxury Castle Contracting and general maintenance
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Associate Relationship Manager/ Relationship Manager (Corporate Banking)) at Industrial and Commercial Bank of China ICBC UAE
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)