QUALIFICATIONS

Education and Experience:

• Bachelors’ degree in Computer Science, Engineering or Business Administration.
• A minimum of five years of experience as a Business Analyst or Systems Analyst II in IT Systems and implementing business applications, with a preference for municipal experience.
• A minimum of 3 years of proven experience in leading, supporting and implementing business improvement, project management, process reviews and successfully managing change.

Knowledge, Skills and Abilities:

• Thorough knowledge of statistical analysis, database design design and management.
• Advanced knowledge of application reporting and BI tools; SQL and SQL Reporting; complex data sets, statistical analysis.
• Demonstrated knowledge of Project Management methodologies, processes, standards and policies.
• Good understanding of Organizational Change Management principles, methods and processes.
• High level of proficiency with IT applications; advanced usage of Excel, pivot tables, power BI required.
• Demonstrated ability to apply Project Management methodologies to projects for successful completion.
• Excellent verbal and written communications skills; ability to write effectively, organize and maintain project documentation, status reports, effective presentations and summaries.
• Effective organizational skills and demonstrated ability to coordinate priorities and deliver high-quality and timely results under tight deadlines.
• Demonstrated ability to speak effectively in public through formal and informal meetings and presentations across all levels of the organization.
• Demonstrated ability to conduct research, analyze and solve problems, summarize results and make decisions or recommendations based upon thorough analysis.
• Ability to develop and maintain effective working relationships internal and external stakeholders.
• Ability to reconcile differing perspectives, develop consensus, and secure cooperation and support from both customers and team members.
• Comfortable in an operational setting and with the work environment that can include the wearing of safety as required by the safety practices at the different locations.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Business Unit/Department: Engineering Services (1300)
Affiliation: Exempt
Employment Type: Temporary Full Time
Position Start Date: June, 2024
Position End Date: June, 2026
Salary Information: Pay Grade RNG-080: $97,032 to $121,294 per annum

MAIN PURPOSE & FUNCTION

Reporting to the Senior Fleet Engineer, the Business Analyst is responsible for senior analytical and business/systems consulting work, as well as managing technology projects for Fleet and Manufacturing Services. Support will include developing business cases as well as detailed cost/benefit and enterprise risk analyses. The Business Analyst will manage all phases of the projects including planning, execution, control and closeout, and is responsible for a timely delivery of the projects within budget and to a high level of quality.

SPECIFIC DUTIES & RESPONSIBILITIES

Senior level Business Analyst:

• Leading strategic planning of technology needs, future direction and deployment for Fleet and Manufacturing Services. This may include working with departmental business groups to identify business requirements, and with IT groups to identify technology requirements; participating in or conducting meetings as required.
• Conducting business process analysis (using Lean/ Six Sigma or similar methodologies) to conduct value stream mapping, analyze business requirements, identify relevant KPIs, complete current state analysis, develop future state recommendations and build an implementation plan.
• Creating and presenting project and business level reports or topics to project team members, project stakeholders and senior executives, including creating and distributing communications materials.

Project Management:

• Responsibility will cover all aspects of project delivery from planning out the projects in detail, clearly identifying project scope, budget and schedule as well as project risks, project organization and the project management approach.
• Participating in confidential planning that may have City-wide operational and financial implications, developing and making recommendations that may result in the re-assignment of responsibilities between staff or organizational units within the City, and in the reduction of or increase to staff complement.

Operational Data and Informatics Analyst:

• Supporting end users in developing dashboards and metrics reports using various tools.
• Assisting the business in tracking, reporting and producing status dashboards on key performance indicators (KPIs)-metrics.
• Other duties/responsibilities as assigned.