Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.
The Food Manager (age 18+) is responsible for the daily operations of all on-site dining options at a Northgate Resorts camp-resort, ensuring a lasting and delicious experience for all of our guests. Duties include managing team members to ensure spectacular customer service, handling payments, observing budgets, and assessing all on-site dining outlets’ performance. This management position reports to the Assistant General Manager.

EDUCATION/TRAINING/EXPERIENCE

• Minimum of 5 years’ experience in food service management or equivalent;
• Bachelor’s Degree in Hospitality, Business Administration or equivalent, preferred;
• State required certifications or ability to obtain upon hire;

QUALIFICATIONS/REQUIREMENTS

• Strong attention to detail, speed, and accuracy
• Ability to multi-task and work in a fast-paced environment
• A strong work ethic and a positive attitude
• Required to work nights, weekends, and holidays
• Work with minimal supervision
• Food photography skills are a bonus!
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

OTHER ESSENTIAL DUTIES

• Completes required reports on a timely basis;
• Collaborates with camp-resort team and home office departments;
• Coordinates and oversees various projects from start to finish;
• Responds to guest inquiries using the company’s service recovery guidelines;
• Utilizes and learns the reservation system for daily planning; and,
• Participates in other projects and activities as assigned.