Launching in November 2025, Casa Collection will be a distinctive portfolio of boutique hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Each property will reflect a unique character and offer immersive stays that combine luxury, comfort, and local culture. Casa Collection is a subsidiary of The Ishay Group.

JOB OVERVIEW

We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of the group. The ideal candidate will possess a strong background in hospitality management, with a focus on enhancing guest experiences and optimizing hotel performance. This role requires exceptional leadership skills, a keen understanding of revenue management, and the ability to foster a positive work environment for staff.

SKILLS

• Proven experience in hotel management or related fields, with a strong understanding of hospitality operations.
• Supervising experience with the ability to lead and motivate diverse teams.
• Proficient in revenue management techniques to drive profitability.
• Exceptional customer service skills with a focus on guest satisfaction.
• Strong knowledge of budgeting processes within the hospitality industry.
• Experience in front desk operations and guest services, including night audit functions.
• Multilingual or bilingual abilities are highly desirable for effective communication with guests from diverse backgrounds.
• Excellent leadership qualities with the capacity to foster teamwork and collaboration among staff members.
• Familiarity with resort environments is a plus, enhancing overall guest experience through tailored services. Join our team as we strive to provide exceptional hospitality experiences while maintaining operational excellence!
  Equal Employment Opportunity Employer
  Job Type: Full-time
  Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Paid time off

Work Location: In perso

• Oversee all hotel operations, ensuring high standards of service and guest satisfaction.
• Manage front desk operations, including guest check-in/check-out processes and night audit procedures.
• Develop and implement strategies for revenue management and budgeting to maximize profitability.
• Supervise staff across various departments, providing training and support to enhance performance.
• Maintain effective communication with guests, addressing inquiries and resolving any issues promptly.
• Ensure compliance with health and safety regulations while maintaining hotel standards.
• Foster strong guest relations through personalized service and attention to detail.
• Collaborate with human resources on staffing needs, employee relations, and training programs.
• Utilize multi-line phone systems effectively while demonstrating excellent phone etiquette.