Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life’s work?
Entity: Corporate Services
Department: Information Services-Penn Medicine at Home
Hours: M-F, 8 hr days, hybrid
Location: Penn Medicine Hospice- 150 Monument Road, Bala Cynwyd, PA

Summary:

• Serves as the primary Information Services executive for a specified UPHS entity (i.e. Hospital, Service Line, Clinical Practices.) As a member of the Information Services organization, serves as the liaison between the entity and Corporate Information Services. Works closely with entity and health system senior leadership to ensure both the entity and health system goals / objectives receive the proper Information Services support.

Responsibilities:

• Demonstrates broad and diverse healthcare information systems knowledge and skill in areas such as technology, clinical, financial and administrative applications. Leads and monitors activities within these areas to ensure effective and efficient operations.
• Manage and direct entity-based End User Support, Site Managers and/or Clinical Engineering teams.
• Works with other Information Services leaders, as well as vendor partners, to coordinate the delivery of business solutions.
• Delivers service in a fashion that supports enterprise standards.
• Participates in the development of corporate IS planning activities to support consistent utilization of technology and business processes throughout the enterprise.
• Develops collaborative partnerships with entity leaders in order to enable enterprise and entity specific activities.
• Follows up on requested service support and keeps entity leadership informed regarding project status.
• Builds and leads a high performing entity support team focused on desktop support and/or clinical engineering.
• Participates in standard Corporate IS meetings (i.e.: Project Intake, Technology Review ….) to insure proper processes are utilized for project and/or new technology review.
• Provides input for Corporate IS operational improvements.
• Performs duties in accordance with Penn Medicine and entity values, policies and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Education or Equivalent Experience:

• Bachelor’s degree. (Required)
• 7+ years of demonstrated leadership and executive presence in a complex healthcare environment. (Required)
• Master’s degree. (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life’s Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law

• Demonstrates broad and diverse healthcare information systems knowledge and skill in areas such as technology, clinical, financial and administrative applications. Leads and monitors activities within these areas to ensure effective and efficient operations.
• Manage and direct entity-based End User Support, Site Managers and/or Clinical Engineering teams.
• Works with other Information Services leaders, as well as vendor partners, to coordinate the delivery of business solutions.
• Delivers service in a fashion that supports enterprise standards.
• Participates in the development of corporate IS planning activities to support consistent utilization of technology and business processes throughout the enterprise.
• Develops collaborative partnerships with entity leaders in order to enable enterprise and entity specific activities.
• Follows up on requested service support and keeps entity leadership informed regarding project status.
• Builds and leads a high performing entity support team focused on desktop support and/or clinical engineering.
• Participates in standard Corporate IS meetings (i.e.: Project Intake, Technology Review ….) to insure proper processes are utilized for project and/or new technology review.
• Provides input for Corporate IS operational improvements.
• Performs duties in accordance with Penn Medicine and entity values, policies and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization