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Technology & Implementation Specialist Lead at FAMILY ENTERTAINMENT GROUP LLC
Itasca, Illinois, United States - Full Time
Skills Needed
Technical Support, It Operations, Rms Management, Vendor Management, Cybersecurity Compliance, Debit Card Systems, System Installations, Troubleshooting, Documentation, Process Development, Leadership, Networking, Windows Operating Systems, Active Directory, Nas Configuration, Multi Department Project Leadership
Specialization
Candidates should have over 5 years of technical support experience, particularly in the family entertainment industry, and proven leadership in IT/RMS environments. Extensive experience with debit card revenue systems and vendor management is also required.
Experience Required
Minimum 5 year(s)
Mold Resin Technology Development Engineer at Renesas Electronics
Takasaki, , Japan - Full Time
Skills Needed
Mold Resin Technology, Semiconductor Assembly Process, Material Development, Cost Calculations, Material Certification, Assembly Evaluation, Package Analysis, Technical Advice, Training, Mentoring, Organic Materials Technology, Osat Development, Collaboration, Experimentation, Analysis, Feedback
Specialization
Candidates must have over 5 years of experience in semiconductor back-end materials and processes, along with a bachelor's degree in a technical field. Experience in organic materials technology and OSAT development is preferred.
Experience Required
Minimum 5 year(s)
Building Construction Technology Instructor at Home Builders Institute Inc
Waimanalo, Hawaii, United States - Full Time
Skills Needed
Instruction, Curriculum Development, Hands On Training, Safety Protocols, Student Recruitment, Mentoring, Coaching, Relationship Development, Administrative Functions, Tool Management, Construction Techniques, Community Projects, Employability Training, Positive Relationships, Outreach, Safety Orientation
Specialization
Candidates must meet Career Technical Training requirements, including a high school diploma or equivalent, and have journey-level experience in basic construction. Strong coaching skills and a commitment to safety in the workplace are essential.
Experience Required
Minimum 2 year(s)
Network Engineer - Esports Event Technology at Riot Games
Dublin, Leinster, Ireland - Full Time
Skills Needed
Network Design, Layer 2 Switching, Network Security, Tcp/Ip Protocol Stack, Ccna Certification, Ccnp Certification, Palo Alto Appliances, Live Production Environments, Mpls, Bgp, Pseudowires, L2vpn, Multicast, Pim, Ip Fabric, Esports
Specialization
3+ years of experience with Layer 2/3 network design, operation, and maintenance is required. Understanding of network security and experience with the TCP/IP protocol stack is essential.
Experience Required
Minimum 2 year(s)
Associate Consultant, Strategy & Technology at Konrad
New York, New York, United States - Full Time
Skills Needed
Consulting, User Experience, Software Development, Communication Skills, Problem Solving, Teamwork, Public Speaking, Technology Trends
Specialization
Previous experience in consulting, user experience, and/or software development is an asset. Candidates should have a demonstrable passion for user experiences and technology, along with excellent writing and communication skills.
Account Technology Specialist - Strategic at Microsoft
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Account Planning, Digital Transformation, Technical Consulting, Stakeholder Management, Business Strategy, Technology Sales, Industry Insights, Customer Engagement, Forecasting, Risk Management, Change Management, Technical Decision Making, Collaboration, Ai Capabilities, Metaverse Projects, Technology Roadmap, Trusted Advisor
Specialization
Candidates must have a Bachelor's Degree in a relevant field and extensive experience in technical consulting or consultative selling, with a strong focus on digital transformation. A deep understanding of technology and business strategy is essential for success in this role.
Experience Required
Minimum 10 year(s)
Photonics Research and Development Manager at Seagate Technology LLC - Singapore
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Photonics, Research Management, Advanced Materials, Device Innovation, Mentoring, Data Analysis, Modeling, Technical Communication, Research Ethics, Safety Standards, Integrated Photonics, Optical Testing, Collaboration, Innovation, Talent Development, Quality Compliance
Specialization
PhD in a relevant field and a minimum of 3 years of experience in photonics-focused process engineering are required. Strong expertise in photonic device fabrication and a proven track record in integrated photonics applications are essential.
Experience Required
Minimum 5 year(s)
Salad and Sandwich Maker at Panera Bread
Oak Brook, Illinois, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Food Safety, Teamwork, Adaptability, Communication, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and complete basic food safety training. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
, , United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization
Specialization
Candidates must be at least 16 years old and complete basic food safety training. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
, , United States - Full Time
Skills Needed
Food Preparation, Customer Service, Food Safety, Teamwork, Adaptability, Communication, Time Management, Organization
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Fairfield, Connecticut, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Time Management, Communication, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Village of Pelham, New York, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
North Charleroi, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Time Management, Food Safety, Adaptability, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and complete food safety training as required by law. Food service experience is preferred but not mandatory, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
McKinney, Texas, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Food Safety, Time Management, Communication, Positive Attitude, Cleaning, Stocking, Menu Assembly, Organizational Skills, Problem Solving, Initiative, Growth Mindset, Fun
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Fremont, California, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Time Management, Food Safety, Adaptability, Communication, Organization
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Rochester Hills, Michigan, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Time Management, Food Safety, Communication, Positive Attitude, Cleaning, Stocking, Menu Assembly, Organizational Skills, Problem Solving, Initiative, Growth Mindset, Fun
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Cicero, Illinois, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Food Safety, Time Management, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Port Charlotte, Florida, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Coon Rapids, Minnesota, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Time Management, Food Safety, Communication, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Okeechobee, Florida, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Time Management, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Technology & Implementation Specialist Lead at FAMILY ENTERTAINMENT GROUP LLC
Itasca, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, IT Operations, RMS Management, Vendor Management, Cybersecurity Compliance, Debit Card Systems, System Installations, Troubleshooting, Documentation, Process Development, Leadership, Networking, Windows Operating Systems, Active Directory, NAS Configuration, Multi-Department Project Leadership

Industry

Entertainment

Description
Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S Position Summary The Technology & Implementation Specialist Lead is responsible for leading FEG’s IT and RMS operations across corporate and field locations. This role serves as the primary escalation point for all IT and debit card system issues, oversees system installations and upgrades, manages vendor relationships, ensures cybersecurity compliance, and leads the technology support team. This position plays a critical role in revenue protection, system reliability, and operational efficiency across all locations and partner sites. Key Responsibilities · Lead the day-to-day operations of the IT and RMS support teams, serving as the primary point of contact for all technical escalations. · Provide technical advisory support to FEG and partner organizations, including Great Wolf Lodge, Kalahari, Cedar Fair, Landry’s, and others. · Ensure all IT and RMS inquiries and issues are resolved accurately and in a timely manner for both corporate and field personnel. · Plan, configure, ship, deploy, install, document, and support infrastructure for new site buildouts, transitions, system upgrades, and expansions. · Ensure debit card systems (Embed, Sacoa, Bemax, Intercard, etc.) operate optimally at all locations. · Roll out debit card system upgrades as directed by operations and leadership. · Interface directly with RMS vendors and developers to troubleshoot issues and improve system reliability and performance. · Coordinate debit card system installations for new openings and updates for existing locations. · Provide debit card system training and technical support for location employees. · Ensure accurate collection, transmission, and reporting of game and revenue data. · Work closely with accounting to support billing, invoicing, and revenue system reporting. · Partner with operations to properly interpret RMS reports to maximize revenue and identify discrepancies or potential theft. · Provide support for Google Workspace (Gmail) and internal IT systems. · Oversee and manage debit card-related parts, supplies, and purchasing. · Review, create, and maintain IT/RMS processes, procedures, and documentation to drive standardization and continuous improvement. · Strategically ensure cybersecurity compliance, maintaining antivirus protection, updates, patching, and system security across all environments. · Act quickly and methodically to correct vulnerabilities and align systems with security protocols. · Manage and protect all company technology assets and sensitive or proprietary data. · Onboard, train, mentor, and support IT/RMS team members. · Assign service requests to appropriate technology support levels and oversee workflow management. · Collaborate with marketing and business development to explore RMS capabilities that support growth initiatives. · Leverage industry expertise to research and develop new technical solutions and business approaches. · Implement creative technical solutions to business challenges. · Maintain effective leadership and working relationships with all departments in accordance with FEG policies. · Maintain professional conduct, appearance, organization, and communication at all times. · Complete special projects and additional duties as assigned by the Head of POS & Retail Systems Requirements · 5+ years of technical support experience with direct exposure to installations and fieldwork · Extensive experience in the coin-op entertainment or family entertainment industry · Advanced experience managing debit card revenue systems · Proven leadership experience in IT/RMS support environments · Strong vendor management experience (Embed, Sacoa, Bemax, etc.) · Demonstrated ability to support multi-location IT operations Technical Skills & Expertise · Active Directory · Group Policy · DNS · Networking (Layers 1–3) · Windows Operating Systems · NAS Configuration, Management & Maintenance · Computer Hardware · Proprietary RMS Hardware & Software · Security Protocols · Documentation & Process Development · Multi-Department Project Leadership Apply now to join our growing team and help us create memorable experiences in our locations Family Entertainment Group is an equal opportunity employer
Responsibilities
The Technology & Implementation Specialist Lead is responsible for leading IT and RMS operations, serving as the primary escalation point for technical issues. This role includes overseeing system installations, managing vendor relationships, and ensuring cybersecurity compliance.
Technology & Implementation Specialist Lead at FAMILY ENTERTAINMENT GROUP LLC
Itasca, Illinois, United States - Full Time
Skills Needed
Technical Support, It Operations, Rms Management, Vendor Management, Cybersecurity Compliance, Debit Card Systems, System Installations, Troubleshooting, Documentation, Process Development, Leadership, Networking, Windows Operating Systems, Active Directory, Nas Configuration, Multi Department Project Leadership
Specialization
Candidates should have over 5 years of technical support experience, particularly in the family entertainment industry, and proven leadership in IT/RMS environments. Extensive experience with debit card revenue systems and vendor management is also required.
Experience Required
Minimum 5 year(s)
Mold Resin Technology Development Engineer at Renesas Electronics
Takasaki, , Japan - Full Time
Skills Needed
Mold Resin Technology, Semiconductor Assembly Process, Material Development, Cost Calculations, Material Certification, Assembly Evaluation, Package Analysis, Technical Advice, Training, Mentoring, Organic Materials Technology, Osat Development, Collaboration, Experimentation, Analysis, Feedback
Specialization
Candidates must have over 5 years of experience in semiconductor back-end materials and processes, along with a bachelor's degree in a technical field. Experience in organic materials technology and OSAT development is preferred.
Experience Required
Minimum 5 year(s)
Building Construction Technology Instructor at Home Builders Institute Inc
Waimanalo, Hawaii, United States - Full Time
Skills Needed
Instruction, Curriculum Development, Hands On Training, Safety Protocols, Student Recruitment, Mentoring, Coaching, Relationship Development, Administrative Functions, Tool Management, Construction Techniques, Community Projects, Employability Training, Positive Relationships, Outreach, Safety Orientation
Specialization
Candidates must meet Career Technical Training requirements, including a high school diploma or equivalent, and have journey-level experience in basic construction. Strong coaching skills and a commitment to safety in the workplace are essential.
Experience Required
Minimum 2 year(s)
Network Engineer - Esports Event Technology at Riot Games
Dublin, Leinster, Ireland - Full Time
Skills Needed
Network Design, Layer 2 Switching, Network Security, Tcp/Ip Protocol Stack, Ccna Certification, Ccnp Certification, Palo Alto Appliances, Live Production Environments, Mpls, Bgp, Pseudowires, L2vpn, Multicast, Pim, Ip Fabric, Esports
Specialization
3+ years of experience with Layer 2/3 network design, operation, and maintenance is required. Understanding of network security and experience with the TCP/IP protocol stack is essential.
Experience Required
Minimum 2 year(s)
Associate Consultant, Strategy & Technology at Konrad
New York, New York, United States - Full Time
Skills Needed
Consulting, User Experience, Software Development, Communication Skills, Problem Solving, Teamwork, Public Speaking, Technology Trends
Specialization
Previous experience in consulting, user experience, and/or software development is an asset. Candidates should have a demonstrable passion for user experiences and technology, along with excellent writing and communication skills.
Account Technology Specialist - Strategic at Microsoft
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Account Planning, Digital Transformation, Technical Consulting, Stakeholder Management, Business Strategy, Technology Sales, Industry Insights, Customer Engagement, Forecasting, Risk Management, Change Management, Technical Decision Making, Collaboration, Ai Capabilities, Metaverse Projects, Technology Roadmap, Trusted Advisor
Specialization
Candidates must have a Bachelor's Degree in a relevant field and extensive experience in technical consulting or consultative selling, with a strong focus on digital transformation. A deep understanding of technology and business strategy is essential for success in this role.
Experience Required
Minimum 10 year(s)
Photonics Research and Development Manager at Seagate Technology LLC - Singapore
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Photonics, Research Management, Advanced Materials, Device Innovation, Mentoring, Data Analysis, Modeling, Technical Communication, Research Ethics, Safety Standards, Integrated Photonics, Optical Testing, Collaboration, Innovation, Talent Development, Quality Compliance
Specialization
PhD in a relevant field and a minimum of 3 years of experience in photonics-focused process engineering are required. Strong expertise in photonic device fabrication and a proven track record in integrated photonics applications are essential.
Experience Required
Minimum 5 year(s)
Salad and Sandwich Maker at Panera Bread
Oak Brook, Illinois, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Food Safety, Teamwork, Adaptability, Communication, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and complete basic food safety training. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
, , United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization
Specialization
Candidates must be at least 16 years old and complete basic food safety training. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
, , United States - Full Time
Skills Needed
Food Preparation, Customer Service, Food Safety, Teamwork, Adaptability, Communication, Time Management, Organization
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Fairfield, Connecticut, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Time Management, Communication, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Village of Pelham, New York, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
North Charleroi, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Time Management, Food Safety, Adaptability, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and complete food safety training as required by law. Food service experience is preferred but not mandatory, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
McKinney, Texas, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Food Safety, Time Management, Communication, Positive Attitude, Cleaning, Stocking, Menu Assembly, Organizational Skills, Problem Solving, Initiative, Growth Mindset, Fun
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Fremont, California, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Time Management, Food Safety, Adaptability, Communication, Organization
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Rochester Hills, Michigan, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Time Management, Food Safety, Communication, Positive Attitude, Cleaning, Stocking, Menu Assembly, Organizational Skills, Problem Solving, Initiative, Growth Mindset, Fun
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Cicero, Illinois, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Food Safety, Time Management, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Port Charlotte, Florida, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Communication, Time Management, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Coon Rapids, Minnesota, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Adaptability, Time Management, Food Safety, Communication, Organization, Positive Attitude, Attention To Detail
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.
Salad and Sandwich Maker at Panera Bread
Okeechobee, Florida, United States - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Food Safety, Adaptability, Time Management, Communication, Positive Attitude
Specialization
Candidates must be at least 16 years old and have a basic understanding of food safety practices. Food service experience is preferred but not required, and the ability to work in a fast-paced environment is essential.