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Technology Support Analyst at ACCO Engineered Systems
Pasadena, California, United States - Full Time
Skills Needed
Technical Support, Device Imaging, Operating System Deployment, Itsm, Mobile Device Management, Active Directory, Azure Mfa, Hardware Troubleshooting, Asset Lifecycle Management, Customer Service, Problem Solving, Network Troubleshooting, Microsoft Office, Google Workspace, Servicenow, Ibm Maas360
Specialization
Requires a Bachelor's degree with 0-2 years of experience or a high school diploma with 3-5 years of experience in IT support. Proficiency in endpoint management, ticketing systems, and core business technologies like Microsoft Office and Azure MFA is essential.
Experience Required
Minimum 2 year(s)
Show Technology Technician at Miral Experiences
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Avl Systems Maintenance, Audio Visual Lighting, Troubleshooting, Electronic Component Repair, Ip Network Systems, Schematic Reading, Rack Assembly, Preventive Maintenance, Show Control Systems, Media Servers, Dante, Qsc, Projectors, Show Lighting, Cable Management, Technical Support
Specialization
Requires a diploma in Electronics, Electrical, Communications, or Computer Engineering with at least one year of experience in AVL maintenance within theme parks or hospitality. Candidates must be physically fit, able to work at heights, and proficient in IP networks and technical schematics.
Head of Technology - Vimla at Telenor Sweden
Solna, Stockholm, Sweden - Full Time
Skills Needed
Technology Leadership, Platform Modernization, Devops, Data & Analytics, System Integration, Strategic Partnerships, Technical Architecture, Stakeholder Management, Ai Solutions, Product Development, Scalable Solutions, Technical Debt Management
Specialization
Seeking a technical leader with extensive experience in managing technology organizations, modernizing platforms, and reducing technical debt. Proven ability to collaborate with commercial functions and build structures without creating unnecessary bureaucracy is required.
Experience Required
Minimum 10 year(s)
Technology Specialist (IT) at McDermott
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Ai Development, Ml Development, Ai Integration, Production Systems, Design Techniques, Analysis Methods
Specialization
Candidates need 2-5 years of experience in AI and ML development with a proven track record of successful projects. A Bachelor's or Master's degree in Computer Science, Engineering, AI, Mathematics, or a related field is required.
Experience Required
Minimum 2 year(s)
Food Technology Specialist at PerZukunft Employment Agency GmbH & Co. KG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Food technology specialist at Primus GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Technology Partner Manager at DeepJudge
, , United States - Full Time
Skills Needed
Partnership Management, Business Development, B2b Saas, Negotiation, Strategic Planning, Relationship Building, Go To Market Strategy, Cross Functional Collaboration, Market Analysis, Technical Communication, Project Management, Commercial Mindset
Specialization
Requires 3+ years of experience in partnerships or business development within B2B SaaS. Candidates must possess strong negotiation skills, a commercial mindset, and the ability to communicate technical concepts effectively.
Experience Required
Minimum 2 year(s)
Technology Project Manager at NES FIRCROFT
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Technology Project Manager at C3 Talent
sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Technology Operations Lead at Addition Finance
manchester, Greater Manchester - England, United Kingdom - Full Time
Skills Needed
N/A
Technology Program Manager at Royal Bank of Canada
Toronto, Ontario, Canada - Full Time
Skills Needed
Program Management, Budgeting, Stakeholder Management, System Architecture, Cloud Infrastructure, Data Migration, Risk Management, Agile Methodology, Financial Management, Resource Management, Strategic Planning, Vendor Negotiation, Ms Project, Ms Powerpoint, Ms Excel, Analytical Skills
Specialization
Requires a bachelor's degree and at least 10 years of project/program management experience, with 5 years specifically managing complex technology programs. Must possess expert-level financial and stakeholder management skills and a strong understanding of modern system architectures.
Experience Required
Minimum 10 year(s)
Technology Support Analyst at Universal Think Tank Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Technology Program Manager at Dr Bill RBC Ventures
Toronto, Ontario, Canada - Full Time
Skills Needed
Adaptability, Budgeting, Business Oriented, Decision Making, Long Term Planning, Resource Management, Results Oriented, Team Management, Time Management, Waterfall Model, Data Governance, Stakeholder Management, Risk Management, Agile Methodology, Financial Analysis, Program Delivery
Specialization
Requires at least 7 years of experience managing complex multi-phase programs and 3 years of experience in technology or data integration projects. Must be proficient in SQL, MS Project, and data visualization tools with a strong background in regulated environments.
Experience Required
Minimum 10 year(s)
Technology Program Manager at Stanton House
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Technology Project Manager at GRAVITAS TECH LLC.
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Project Manager at MIGSOPCUBED
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Project Manager at Allied Credit.
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Risk Specialist at atom bank
London, Cambridgeshire - England, United Kingdom - Full Time
Skills Needed
N/A
Technology Program Manager at Stanton House
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Technology Support Officer at Griffith University
Brisbane, Queensland, Australia - Full Time
Skills Needed
Audio Production, Video Production, Apple Macos Support, Microsoft Windows Support, Protools, Ableton Live, Dante Networking, Ravenna, Ndi, Soldering, Patchbay Maintenance, Live Streaming, It Troubleshooting, Av Support, Media Production, Equipment Maintenance
Specialization
Requires professional experience in analogue and digital audio/video production and high-level macOS and Windows support skills. Proficiency in DAWs like ProTools and Ableton Live, as well as knowledge of networking protocols like Dante, is essential.
Experience Required
Minimum 2 year(s)
Technology Support Analyst at ACCO Engineered Systems
Pasadena, California, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

33.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Device Imaging, Operating System Deployment, ITSM, Mobile Device Management, Active Directory, Azure MFA, Hardware Troubleshooting, Asset Lifecycle Management, Customer Service, Problem Solving, Network Troubleshooting, Microsoft Office, Google Workspace, ServiceNow, IBM MaaS360

Industry

Description
Job Summary: The Technology Support Analyst is responsible for delivering technical support across enterprise applications, hardware, and mobile technologies to both office and field personnel. This role ensures timely resolution of issues, supports system access and device management, and maintains a high level of customer service. The Analyst collaborates with internal teams and stakeholders to troubleshoot complex issues, improve processes, and enhance the overall user experience. This position also contributes to documentation, workflow management, and continuous improvement of IT service delivery within the business.   Essential Duties and Responsibilities:  * Provide technical support for software, hardware, mobile devices, and enterprise applications for office and field users * Analyze incoming support requests across enterprise systems to identify patterns, evaluate system performance, and recommend proactive solutions for office and field users. * Troubleshoot, diagnose and resolve complex issues, escalating when appropriate and maintaining ownership through completion * Support enterprise systems including ERP, mobile workforce applications, cloud storage, and collaboration platforms  * Evaluate mobile device management methodologies to improve device provisioning, compliance monitoring, and security standard execution across the business. * Manage user accounts and access, including onboarding/offboarding, permissions, and multi-factor authentication  * Monitor and manage support queues, ensuring proper documentation, prioritization, and adherence to service standards * Identify recurring technical issues and user-impacting trends and opportunities for improvement, contributing to root cause analysis, knowledge base documentation and continuous process improvement * Conduct technical assessments of conference room, audio-visual, and collaboration technologies to ensure system reliability and scalability. * Perform additional duties and responsibilities as assigned by management to support evolving business needs   Position Requirements (Work Experience, Skills, Licenses, etc.):  * Hands-on experience with device imaging, provisioning, software installation, operating system deployment (Windows/macOS), and basic hardware troubleshooting.  * Experience supporting device fulfillment, mobile devices, peripherals, and inventory/asset lifecycle management in a corporate environment.  * Proficiency with IT ticketing and asset management systems, including ServiceNow or similar ITSM/IAM platforms.  * Working knowledge of endpoint and mobile device management solutions, preferably IBM MaaS360, along with experience supporting Apple and Windows device ecosystems.  * Experience supporting core business technologies including Microsoft Office, Box, Google Workspace, mobile applications, and user access technologies such as Azure MFA.  * Strong troubleshooting, problem-solving, organizational, and execution skills with a high attention to detail and commitment to quality.  * Strong communication and customer service skills, with the ability to build trusted relationships across end users, field teams, vendors, and technical staff while maintaining confidentiality.  * Regular, reliable attendance and the ability to work in a fast-paced office, warehouse, or operational support environment is required.   Education and Experience:  * Required:  * Bachelor’s degree with 0–2 years of experience or a high school diploma with 3–5 years of experience. *  Experience in IT support, technology fulfillment, endpoint support, logistics, or a related enterprise environment.  * Desired: * Technical certification, or coursework in IT, Computer Science, or a related field. Experience with Hardware Asset Management (HAM) is a plus. Familiarity with Apple Business Manager, telecom/carrier support, collaboration tools such as Zoom, and AV technologies such as Crestron is preferred.  * Flexibility to support after-hours or weekend business needs as required.    ACCO Competencies: * Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision. * Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. * Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility. * Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change. * Insight: The ability to gather and make sense of information that suggests new possibilities. * Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. * People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives. * Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal. * Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. * Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. * Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives. * Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct. * Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.   Job Responsibility Level: No direct reports Travel Requirements: Travel to office or field locations may be required 0-30% of the time. Hours: This is a non-exempt position from Monday through Friday. Work hours begin and end between 7:00 am and 5:00 pm with a one-hour break for lunch and two rest breaks. Eight hours per day is required and other occasional overtime may be necessary for business needs  Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. * Specific vision abilities required by this job include close vision and ability to adjust focus. * Prolonged sitting. * Frequently required to reach with hands and arms. * Occasionally required to stand; walk and stoop, kneel, crouch. Competitive Wages:  $27 to $33 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. #ACCO #LI-AL1 Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs. Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. What's great about working at ACCO is that we’re a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we’re a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do. ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.   We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply. Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision [https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf] ACCO will consider qualified applicants with criminal histories for employment. Notice to Outside Recruiters: Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.
Responsibilities
Provide technical support for enterprise applications, hardware, and mobile devices for both office and field personnel. Manage user accounts, monitor support queues, and contribute to the continuous improvement of IT service delivery.
Technology Support Analyst at ACCO Engineered Systems
Pasadena, California, United States - Full Time
Skills Needed
Technical Support, Device Imaging, Operating System Deployment, Itsm, Mobile Device Management, Active Directory, Azure Mfa, Hardware Troubleshooting, Asset Lifecycle Management, Customer Service, Problem Solving, Network Troubleshooting, Microsoft Office, Google Workspace, Servicenow, Ibm Maas360
Specialization
Requires a Bachelor's degree with 0-2 years of experience or a high school diploma with 3-5 years of experience in IT support. Proficiency in endpoint management, ticketing systems, and core business technologies like Microsoft Office and Azure MFA is essential.
Experience Required
Minimum 2 year(s)
Show Technology Technician at Miral Experiences
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Avl Systems Maintenance, Audio Visual Lighting, Troubleshooting, Electronic Component Repair, Ip Network Systems, Schematic Reading, Rack Assembly, Preventive Maintenance, Show Control Systems, Media Servers, Dante, Qsc, Projectors, Show Lighting, Cable Management, Technical Support
Specialization
Requires a diploma in Electronics, Electrical, Communications, or Computer Engineering with at least one year of experience in AVL maintenance within theme parks or hospitality. Candidates must be physically fit, able to work at heights, and proficient in IP networks and technical schematics.
Head of Technology - Vimla at Telenor Sweden
Solna, Stockholm, Sweden - Full Time
Skills Needed
Technology Leadership, Platform Modernization, Devops, Data & Analytics, System Integration, Strategic Partnerships, Technical Architecture, Stakeholder Management, Ai Solutions, Product Development, Scalable Solutions, Technical Debt Management
Specialization
Seeking a technical leader with extensive experience in managing technology organizations, modernizing platforms, and reducing technical debt. Proven ability to collaborate with commercial functions and build structures without creating unnecessary bureaucracy is required.
Experience Required
Minimum 10 year(s)
Technology Specialist (IT) at McDermott
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Ai Development, Ml Development, Ai Integration, Production Systems, Design Techniques, Analysis Methods
Specialization
Candidates need 2-5 years of experience in AI and ML development with a proven track record of successful projects. A Bachelor's or Master's degree in Computer Science, Engineering, AI, Mathematics, or a related field is required.
Experience Required
Minimum 2 year(s)
Food Technology Specialist at PerZukunft Employment Agency GmbH & Co. KG
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Food technology specialist at Primus GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Technology Partner Manager at DeepJudge
, , United States - Full Time
Skills Needed
Partnership Management, Business Development, B2b Saas, Negotiation, Strategic Planning, Relationship Building, Go To Market Strategy, Cross Functional Collaboration, Market Analysis, Technical Communication, Project Management, Commercial Mindset
Specialization
Requires 3+ years of experience in partnerships or business development within B2B SaaS. Candidates must possess strong negotiation skills, a commercial mindset, and the ability to communicate technical concepts effectively.
Experience Required
Minimum 2 year(s)
Technology Project Manager at NES FIRCROFT
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Technology Project Manager at C3 Talent
sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Technology Operations Lead at Addition Finance
manchester, Greater Manchester - England, United Kingdom - Full Time
Skills Needed
N/A
Technology Program Manager at Royal Bank of Canada
Toronto, Ontario, Canada - Full Time
Skills Needed
Program Management, Budgeting, Stakeholder Management, System Architecture, Cloud Infrastructure, Data Migration, Risk Management, Agile Methodology, Financial Management, Resource Management, Strategic Planning, Vendor Negotiation, Ms Project, Ms Powerpoint, Ms Excel, Analytical Skills
Specialization
Requires a bachelor's degree and at least 10 years of project/program management experience, with 5 years specifically managing complex technology programs. Must possess expert-level financial and stakeholder management skills and a strong understanding of modern system architectures.
Experience Required
Minimum 10 year(s)
Technology Support Analyst at Universal Think Tank Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Technology Program Manager at Dr Bill RBC Ventures
Toronto, Ontario, Canada - Full Time
Skills Needed
Adaptability, Budgeting, Business Oriented, Decision Making, Long Term Planning, Resource Management, Results Oriented, Team Management, Time Management, Waterfall Model, Data Governance, Stakeholder Management, Risk Management, Agile Methodology, Financial Analysis, Program Delivery
Specialization
Requires at least 7 years of experience managing complex multi-phase programs and 3 years of experience in technology or data integration projects. Must be proficient in SQL, MS Project, and data visualization tools with a strong background in regulated environments.
Experience Required
Minimum 10 year(s)
Technology Program Manager at Stanton House
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Technology Project Manager at GRAVITAS TECH LLC.
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Project Manager at MIGSOPCUBED
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Project Manager at Allied Credit.
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technology Risk Specialist at atom bank
London, Cambridgeshire - England, United Kingdom - Full Time
Skills Needed
N/A
Technology Program Manager at Stanton House
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Technology Support Officer at Griffith University
Brisbane, Queensland, Australia - Full Time
Skills Needed
Audio Production, Video Production, Apple Macos Support, Microsoft Windows Support, Protools, Ableton Live, Dante Networking, Ravenna, Ndi, Soldering, Patchbay Maintenance, Live Streaming, It Troubleshooting, Av Support, Media Production, Equipment Maintenance
Specialization
Requires professional experience in analogue and digital audio/video production and high-level macOS and Windows support skills. Proficiency in DAWs like ProTools and Ableton Live, as well as knowledge of networking protocols like Dante, is essential.
Experience Required
Minimum 2 year(s)