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Innovation Internship at Supernova Technology™
Chicago, Illinois, United States - Full Time
Skills Needed
Ai, Business Analysis, Collaboration, Problem Solving, Communication, Teamwork
Specialization
Applicants must be either incoming college students with a STEM major or first-year college students pursuing a STEM major. This indicates a focus on candidates with a background in science, technology, engineering, or mathematics.
Director of Industrial Design at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Industrial Design, Creative Direction, Product Design, Design Language System, Cmf Strategy, User Centered Design, Prototyping, Solidworks, Keyshot, Adobe Creative Suite, 3d Cad, Ergonomics, Manufacturing, Leadership, Strategic Design Thinking, Cross Functional Collaboration
Specialization
Candidates must have 10+ years of industrial design experience with at least 5 years in a leadership role, preferably in the home appliance or consumer product industry. A bachelor's or master's degree in industrial design or a related field is required, along with proficiency in design visualization tools like SolidWorks and KeyShot.
Experience Required
Minimum 10 year(s)
Field Application Engineer - Maritimt marked at Squarehead Technology
Oslo, , Norway - Full Time
Skills Needed
Technical Fieldwork, Customer Dialogue, Problem Solving, Data Collection, Data Interpretation, Ai Model Development, Product Testing, Technical Support, Installation, Networking, Troubleshooting, Python, Cli, Mechanical Fault Modes, Maritime Standards, Data Visualization
Specialization
Candidates should be outgoing, curious, solution-oriented, self-driven, and possess practical technical experience, enjoying hands-on work with equipment and installations at customer sites. Required qualifications include education or experience in technical fields (like mechanic or service engineer) with machinery knowledge, experience in fieldwork/installation/support (preferably maritime), basic Python, comfort with CLI, and fundamental network understanding, alongside fluency in Norwegian and English.
Experience Required
Minimum 2 year(s)
Training Manager at Brio Water Technology
Hacienda Heights, California, United States - Full Time
Skills Needed
Training Development, Sales Training, Solution Selling, Communication, Project Planning, Coaching, Curriculum Design, Learning Management Software, Feedback Assessment, Interpersonal Skills, Analytical Thinking, Performance Driven, Collaboration, Adult Learning Theory, Training Methods, Influencing
Specialization
Candidates must have over 5 years of experience in training, particularly in sales training or solution selling, and a bachelor's degree or equivalent experience. Strong communication skills and the ability to travel up to 50% of the time are also required.
Experience Required
Minimum 5 year(s)
Contracts & Operations Administrator at Expedition Technology
Herndon, Virginia, United States - Full Time
Skills Needed
Contract Administration, Subcontract Administration, Proposal Preparation, Far Interpretation, Agency Specific Requirements, Compliance Management, Financial Systems, Government Property Management, Process Improvement, Stakeholder Collaboration, Organizational Skills, Communication Skills, Contract Lifecycle Management, Risk Identification, Reporting, Triage
Specialization
Candidates must be United States citizens with 3-7 years of experience in contracts or business administration supporting federal contracts, demonstrating proficiency with contract administration, negotiations, or proposal preparation. A solid understanding of the FAR, agency supplements, and common federal contract types is required, with experience using Unanet systems being a plus.
Experience Required
Minimum 2 year(s)
Gordian Apprenticeship at Gordian Biotechnology
South San Francisco, California, United States - Full Time
Skills Needed
Laboratory Skills, Drug Development, Therapeutic Target Identification, In Vivo Mosaic Screens, Preclinical Forecasting, Clinical Forecasting, Enzymatic Assays, Histology, Mouse Work, Plasmid Cloning, Sequencing Library Preparation, Tissue Dissociation, Flow Cytometry, Genomic Data Analysis, Scrna Seq Analysis, Aws/Google Cloud Utilization
Specialization
Candidates should possess interest, intelligence, and a strong willingness to work hard alongside dedicated colleagues, with prior lab experience being a definite advantage, especially in following protocols and critical thinking. Foundational knowledge of biology is required, along with the ability to manage and collaborate on time-sensitive projects across multiple teams.
Capture Manager at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Capture Management, Proposal Development, Technical Writing, Mission Architecture, Systems Engineering, Spacecraft Engineering, Business Development, Risk Assessment, Project Management, Cross Functional Team Leadership, Strategic Planning, Aerospace Industry Knowledge, Microsoft Excel, Proposal Strategy, Technical Volume Management
Specialization
Candidates must have at least 5 years of experience in engineering or technical capture management within the aerospace or manufacturing sectors. A bachelor's degree in a relevant engineering field and U.S. Person status are required for this role.
Experience Required
Minimum 5 year(s)
Production Manager - Operations at Cyclomedia Technology
Middleton, Wisconsin, United States - Full Time
Skills Needed
Team Leadership, Operations Management, Data Extraction, Performance Management, Project Planning, Gis, Lidar, Imagery Analysis, Microsoft Office, Quality Assurance, Staffing, Capacity Planning, Technical Training, Statistical Analysis, Communication, Organizational Skills
Specialization
Candidates must have a degree or equivalent experience and prior experience as a Data Extraction Analyst. Strong leadership, communication, and organizational skills are required, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager - Lancom at Lyra Technology Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Success, Account Management, Business Analysis, Consulting, Strategic Planning, Renewals, Account Growth, Commercial Thinking, Strategic Thinking, Stakeholder Management, It Services, Cloud Computing, Customer Lifecycle Management, Governance, Relationship Management
Specialization
Candidates must have 5+ years of experience in Customer Success, Account Management, Business Analysis, or Consulting. Proven success in renewals, account growth, and experience within IT services or complex customer environments is required.
Experience Required
Minimum 5 year(s)
Financial Controller - Centrered at Lyra Technology Group
Canberra, , Australia - Full Time
Skills Needed
Accounts Payable, Accounts Receivable, Payroll, General Ledger Management, Eos Principles, Management Accounts, Budgeting, Forecasting, Cash Flow Projections, Audit Preparation, Tax Submissions, Pricing Analysis, Kpi Monitoring, Financial Governance, Ai, Automation
Specialization
Candidates must possess a minimum of 7 years of experience, preferably in a fast-paced environment, along with a relevant tertiary qualification in Accounting or Finance. Demonstrated experience in strategic finance, commercial business partnering, and holding a CA or equivalent certification is required.
Experience Required
Minimum 5 year(s)
Service Desk Manager - Cloudwize at Lyra Technology Group
Tamworth, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, Technical Guidance, Escalation Management, Process Improvement, Microsoft 365, Networking, Security, Psa Experience, Connectwise, Accountability, Change Review, Incident Management
Specialization
Candidates must possess over 5 years of experience in MSP service delivery and demonstrate proven L2/L3 technical capability, including strong knowledge of Microsoft 365, networking, and security. Leadership experience in managing technical teams and familiarity with PSA tools like ConnectWise are essential.
Experience Required
Minimum 5 year(s)
Environmental Health & Safety (EHS) Program Lead at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Hazard Communication, Lockout/Tagout, Machine Safety, Ergonomics, Contractor Safety, Root Cause Analysis, Regulatory Compliance, Cupa Programs, Cal/Osha, Emergency Response Planning, Industrial Hygiene, Risk Assessment, Training Development, Data Analysis, Cross Functional Collaboration, Auditing
Specialization
Candidates must possess a Bachelor's degree in a related field and have at least 3 years of EHS experience within manufacturing, aerospace, or similar industrial settings. Strong knowledge of California-specific regulations like Cal/OSHA, DTSC, CUPA, and LAFD requirements is mandatory, along with demonstrated ability to influence cross-functionally.
Experience Required
Minimum 2 year(s)
Business Development Representative - Redd at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cold Calling, Lead Generation, Prospecting, Crm Systems, Hubspot, Salesforce, Rapport Building, Communication, Resilience, Goal Oriented, It Selling, Ms Office Suite
Specialization
Candidates must possess a minimum of two years of experience in a Business Development Representative or IT selling role, ideally with previous MSP experience. Proficiency in cold calling, lead generation, and using CRM systems like HubSpot or Salesforce is essential, alongside strong communication and self-starter attributes.
Experience Required
Minimum 2 year(s)
Service Manager - Cloudwize at Lyra Technology Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, L1 Engineers, L2 Engineers, Escalation Point, Microsoft, Infrastructure, Security, Dispatch, Sop Adoption, Automation, Connectwise, Msp Service Delivery, Technical Capability
Specialization
Candidates must have over 5 years of experience in MSP service delivery and proven L2/3 technical capability, including strong knowledge of Microsoft 365, networking, and security. The role requires strong leadership skills, PSA experience (ConnectWise preferred), and the ability to remain calm under pressure.
Experience Required
Minimum 5 year(s)
Systems Administrator, Level 3 - Evolve Technologies at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Active Directory, Windows Server, Dns, Dhcp, Microsoft Exchange, Office 365 Administration, Tcp/Ip Networking, Vlan, Wlan, Wan Environments, Routing, Subnetting, Firewall Technologies, Network Hardware, Hyper V, Proxmox
Specialization
Candidates need 3-5 years of experience in Systems Administration, ideally within a Managed Service Provider environment, demonstrating strong technical troubleshooting skills. Required technical expertise covers core infrastructure such as Active Directory, Windows Server, Microsoft Exchange, Office 365, and various networking protocols and hardware.
Experience Required
Minimum 2 year(s)
Technical Account Manager at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Account Management, Customer Success, Consulting, Msp, It Services, Cloud, Enterprise Technology, Commercial Acumen, Strategic Planning, Relationship Management, Quarterly Business Reviews, Stakeholder Engagement, Technical Delivery, Revenue Growth, Escalation Management
Specialization
Candidates must have at least 5 years of experience in account management, customer success, or consulting within IT services or enterprise technology environments. Strong commercial acumen and the ability to influence senior stakeholders are essential for this role.
Experience Required
Minimum 5 year(s)
Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Troubleshooting, Active Directory, Software Installation, Desktop Operating Systems, Office 365, Windows 11, Networking Concepts, Dns, Dhcp, Network Wiring, Cable Termination, Rj45 Connectors, Keystone Jacks, Helpdesk Request Management, Ticket Escalation, Security Awareness Training
Specialization
Candidates must have a minimum of three years of experience in a helpdesk role, demonstrating proficiency in troubleshooting hardware/software, understanding networking concepts like DNS/DHCP, and installing/configuring systems such as Windows 11 and Office 365. The ideal applicant needs strong multi-tasking and people skills, the ability to handle high-stress situations, and physical capability to lift IT equipment up to 45 lbs.
Experience Required
Minimum 2 year(s)
Service Desk Engineer (L2) - CT Group at Lyra Technology Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Microsoft 365, Windows Server, Azure Ad, Networking, Root Cause Analysis, Windows 10/11, Exchange, Sharepoint, Teams, Onedrive, Entra Id, Firewalls, Vpns, Switches, Wi Fi, Endpoint Security
Specialization
Candidates must have a minimum of 2 years of experience, preferably in an MSP environment, with proven exposure to Office 365, Azure, Entra, and Intune. Essential requirements include excellent time management, a customer-centric approach, a full driver's license and car, and strong communication skills.
Experience Required
Minimum 2 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Copy of Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Desktop Environments, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Structured Cabling, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell
Specialization
Candidates must possess a minimum of four years of experience working within a Managed Service Provider environment, demonstrating broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)
Innovation Internship at Supernova Technology™
Chicago, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

20.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

AI, Business Analysis, Collaboration, Problem Solving, Communication, Teamwork

Industry

Financial Services

Description
About the Internship Supernova is pleased to announce a number of summer internship opportunities for talented young individuals in Chicago. Interns will benefit from valuable business insights and collaborate with peers to examine the role of AI in addressing business concerns. To be eligible for these opportunities, applicants must be either an incoming college student with a STEM major or a first-year college student pursuing a major in STEM. Key Projects Work with a team to complete assigned projects and tasks related to AI applications in business Collaborate with peers to exchange insights, knowledge and skills Attend team meetings and contribute ideas and solutions to business problems Report and present findings to the team Qualifications Must be an incoming or current college student pursuing a major in STEM Our Employee Benefits At Supernova Technology, we provide a robust benefits package to support the health and well-being of our full-time employees. Our offerings include: Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents. HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses. Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage. Compensation: $20 per Hour Retirement Savings: 401(k) plan with employer contributions. Employee Assistance Program (EAP): Confidential support services, including free therapy sessions. Paid Time Off: Flexible PTO policies. Additional Perks: Commuter benefits, pet insurance, continuing education assistance, and more. Note: Actual salary at the time of hire may vary and may be above or below the range based on various factors, including but not limited to, the candidate's relevant qualifications, skills and experience, and the location where this position may be filled. Our Core Values Our core values drive everything we do. At Supernova, we... Form, execute, and communicate new ideas that add value to our employees and customers Strive through obstacles and failures Follow-through on promises or commitments to others, accept responsibility, and answer for actions & decisions Listen to, understand, and support our employees and customers Act with speed, positive attitude, and flexibility Exceed expectations and surpass ourselves every day; we embrace a sense of pride and never stop growing Join us and make an impact while growing your career at Supernova!
Responsibilities
Interns will work with a team to complete projects related to AI applications in business and will collaborate with peers to exchange insights. They will also attend team meetings and present their findings to the team.
Innovation Internship at Supernova Technology™
Chicago, Illinois, United States - Full Time
Skills Needed
Ai, Business Analysis, Collaboration, Problem Solving, Communication, Teamwork
Specialization
Applicants must be either incoming college students with a STEM major or first-year college students pursuing a STEM major. This indicates a focus on candidates with a background in science, technology, engineering, or mathematics.
Director of Industrial Design at Brio Water Technology
Glendale, California, United States - Full Time
Skills Needed
Industrial Design, Creative Direction, Product Design, Design Language System, Cmf Strategy, User Centered Design, Prototyping, Solidworks, Keyshot, Adobe Creative Suite, 3d Cad, Ergonomics, Manufacturing, Leadership, Strategic Design Thinking, Cross Functional Collaboration
Specialization
Candidates must have 10+ years of industrial design experience with at least 5 years in a leadership role, preferably in the home appliance or consumer product industry. A bachelor's or master's degree in industrial design or a related field is required, along with proficiency in design visualization tools like SolidWorks and KeyShot.
Experience Required
Minimum 10 year(s)
Field Application Engineer - Maritimt marked at Squarehead Technology
Oslo, , Norway - Full Time
Skills Needed
Technical Fieldwork, Customer Dialogue, Problem Solving, Data Collection, Data Interpretation, Ai Model Development, Product Testing, Technical Support, Installation, Networking, Troubleshooting, Python, Cli, Mechanical Fault Modes, Maritime Standards, Data Visualization
Specialization
Candidates should be outgoing, curious, solution-oriented, self-driven, and possess practical technical experience, enjoying hands-on work with equipment and installations at customer sites. Required qualifications include education or experience in technical fields (like mechanic or service engineer) with machinery knowledge, experience in fieldwork/installation/support (preferably maritime), basic Python, comfort with CLI, and fundamental network understanding, alongside fluency in Norwegian and English.
Experience Required
Minimum 2 year(s)
Training Manager at Brio Water Technology
Hacienda Heights, California, United States - Full Time
Skills Needed
Training Development, Sales Training, Solution Selling, Communication, Project Planning, Coaching, Curriculum Design, Learning Management Software, Feedback Assessment, Interpersonal Skills, Analytical Thinking, Performance Driven, Collaboration, Adult Learning Theory, Training Methods, Influencing
Specialization
Candidates must have over 5 years of experience in training, particularly in sales training or solution selling, and a bachelor's degree or equivalent experience. Strong communication skills and the ability to travel up to 50% of the time are also required.
Experience Required
Minimum 5 year(s)
Contracts & Operations Administrator at Expedition Technology
Herndon, Virginia, United States - Full Time
Skills Needed
Contract Administration, Subcontract Administration, Proposal Preparation, Far Interpretation, Agency Specific Requirements, Compliance Management, Financial Systems, Government Property Management, Process Improvement, Stakeholder Collaboration, Organizational Skills, Communication Skills, Contract Lifecycle Management, Risk Identification, Reporting, Triage
Specialization
Candidates must be United States citizens with 3-7 years of experience in contracts or business administration supporting federal contracts, demonstrating proficiency with contract administration, negotiations, or proposal preparation. A solid understanding of the FAR, agency supplements, and common federal contract types is required, with experience using Unanet systems being a plus.
Experience Required
Minimum 2 year(s)
Gordian Apprenticeship at Gordian Biotechnology
South San Francisco, California, United States - Full Time
Skills Needed
Laboratory Skills, Drug Development, Therapeutic Target Identification, In Vivo Mosaic Screens, Preclinical Forecasting, Clinical Forecasting, Enzymatic Assays, Histology, Mouse Work, Plasmid Cloning, Sequencing Library Preparation, Tissue Dissociation, Flow Cytometry, Genomic Data Analysis, Scrna Seq Analysis, Aws/Google Cloud Utilization
Specialization
Candidates should possess interest, intelligence, and a strong willingness to work hard alongside dedicated colleagues, with prior lab experience being a definite advantage, especially in following protocols and critical thinking. Foundational knowledge of biology is required, along with the ability to manage and collaborate on time-sensitive projects across multiple teams.
Capture Manager at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Capture Management, Proposal Development, Technical Writing, Mission Architecture, Systems Engineering, Spacecraft Engineering, Business Development, Risk Assessment, Project Management, Cross Functional Team Leadership, Strategic Planning, Aerospace Industry Knowledge, Microsoft Excel, Proposal Strategy, Technical Volume Management
Specialization
Candidates must have at least 5 years of experience in engineering or technical capture management within the aerospace or manufacturing sectors. A bachelor's degree in a relevant engineering field and U.S. Person status are required for this role.
Experience Required
Minimum 5 year(s)
Production Manager - Operations at Cyclomedia Technology
Middleton, Wisconsin, United States - Full Time
Skills Needed
Team Leadership, Operations Management, Data Extraction, Performance Management, Project Planning, Gis, Lidar, Imagery Analysis, Microsoft Office, Quality Assurance, Staffing, Capacity Planning, Technical Training, Statistical Analysis, Communication, Organizational Skills
Specialization
Candidates must have a degree or equivalent experience and prior experience as a Data Extraction Analyst. Strong leadership, communication, and organizational skills are required, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager - Lancom at Lyra Technology Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Success, Account Management, Business Analysis, Consulting, Strategic Planning, Renewals, Account Growth, Commercial Thinking, Strategic Thinking, Stakeholder Management, It Services, Cloud Computing, Customer Lifecycle Management, Governance, Relationship Management
Specialization
Candidates must have 5+ years of experience in Customer Success, Account Management, Business Analysis, or Consulting. Proven success in renewals, account growth, and experience within IT services or complex customer environments is required.
Experience Required
Minimum 5 year(s)
Financial Controller - Centrered at Lyra Technology Group
Canberra, , Australia - Full Time
Skills Needed
Accounts Payable, Accounts Receivable, Payroll, General Ledger Management, Eos Principles, Management Accounts, Budgeting, Forecasting, Cash Flow Projections, Audit Preparation, Tax Submissions, Pricing Analysis, Kpi Monitoring, Financial Governance, Ai, Automation
Specialization
Candidates must possess a minimum of 7 years of experience, preferably in a fast-paced environment, along with a relevant tertiary qualification in Accounting or Finance. Demonstrated experience in strategic finance, commercial business partnering, and holding a CA or equivalent certification is required.
Experience Required
Minimum 5 year(s)
Service Desk Manager - Cloudwize at Lyra Technology Group
Tamworth, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, Technical Guidance, Escalation Management, Process Improvement, Microsoft 365, Networking, Security, Psa Experience, Connectwise, Accountability, Change Review, Incident Management
Specialization
Candidates must possess over 5 years of experience in MSP service delivery and demonstrate proven L2/L3 technical capability, including strong knowledge of Microsoft 365, networking, and security. Leadership experience in managing technical teams and familiarity with PSA tools like ConnectWise are essential.
Experience Required
Minimum 5 year(s)
Environmental Health & Safety (EHS) Program Lead at Apex Technology, Inc.
Los Angeles, California, United States - Full Time
Skills Needed
Hazard Communication, Lockout/Tagout, Machine Safety, Ergonomics, Contractor Safety, Root Cause Analysis, Regulatory Compliance, Cupa Programs, Cal/Osha, Emergency Response Planning, Industrial Hygiene, Risk Assessment, Training Development, Data Analysis, Cross Functional Collaboration, Auditing
Specialization
Candidates must possess a Bachelor's degree in a related field and have at least 3 years of EHS experience within manufacturing, aerospace, or similar industrial settings. Strong knowledge of California-specific regulations like Cal/OSHA, DTSC, CUPA, and LAFD requirements is mandatory, along with demonstrated ability to influence cross-functionally.
Experience Required
Minimum 2 year(s)
Business Development Representative - Redd at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cold Calling, Lead Generation, Prospecting, Crm Systems, Hubspot, Salesforce, Rapport Building, Communication, Resilience, Goal Oriented, It Selling, Ms Office Suite
Specialization
Candidates must possess a minimum of two years of experience in a Business Development Representative or IT selling role, ideally with previous MSP experience. Proficiency in cold calling, lead generation, and using CRM systems like HubSpot or Salesforce is essential, alongside strong communication and self-starter attributes.
Experience Required
Minimum 2 year(s)
Service Manager - Cloudwize at Lyra Technology Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Sla Performance, Ticket Flow, First Call Resolution, Team Leadership, L1 Engineers, L2 Engineers, Escalation Point, Microsoft, Infrastructure, Security, Dispatch, Sop Adoption, Automation, Connectwise, Msp Service Delivery, Technical Capability
Specialization
Candidates must have over 5 years of experience in MSP service delivery and proven L2/3 technical capability, including strong knowledge of Microsoft 365, networking, and security. The role requires strong leadership skills, PSA experience (ConnectWise preferred), and the ability to remain calm under pressure.
Experience Required
Minimum 5 year(s)
Systems Administrator, Level 3 - Evolve Technologies at Lyra Technology Group
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Active Directory, Windows Server, Dns, Dhcp, Microsoft Exchange, Office 365 Administration, Tcp/Ip Networking, Vlan, Wlan, Wan Environments, Routing, Subnetting, Firewall Technologies, Network Hardware, Hyper V, Proxmox
Specialization
Candidates need 3-5 years of experience in Systems Administration, ideally within a Managed Service Provider environment, demonstrating strong technical troubleshooting skills. Required technical expertise covers core infrastructure such as Active Directory, Windows Server, Microsoft Exchange, Office 365, and various networking protocols and hardware.
Experience Required
Minimum 2 year(s)
Technical Account Manager at Lyra Technology Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Account Management, Customer Success, Consulting, Msp, It Services, Cloud, Enterprise Technology, Commercial Acumen, Strategic Planning, Relationship Management, Quarterly Business Reviews, Stakeholder Engagement, Technical Delivery, Revenue Growth, Escalation Management
Specialization
Candidates must have at least 5 years of experience in account management, customer success, or consulting within IT services or enterprise technology environments. Strong commercial acumen and the ability to influence senior stakeholders are essential for this role.
Experience Required
Minimum 5 year(s)
Helpdesk Associate at Dean Technology, Inc.
Addison, Texas, United States - Full Time
Skills Needed
Troubleshooting, Active Directory, Software Installation, Desktop Operating Systems, Office 365, Windows 11, Networking Concepts, Dns, Dhcp, Network Wiring, Cable Termination, Rj45 Connectors, Keystone Jacks, Helpdesk Request Management, Ticket Escalation, Security Awareness Training
Specialization
Candidates must have a minimum of three years of experience in a helpdesk role, demonstrating proficiency in troubleshooting hardware/software, understanding networking concepts like DNS/DHCP, and installing/configuring systems such as Windows 11 and Office 365. The ideal applicant needs strong multi-tasking and people skills, the ability to handle high-stress situations, and physical capability to lift IT equipment up to 45 lbs.
Experience Required
Minimum 2 year(s)
Service Desk Engineer (L2) - CT Group at Lyra Technology Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Microsoft 365, Windows Server, Azure Ad, Networking, Root Cause Analysis, Windows 10/11, Exchange, Sharepoint, Teams, Onedrive, Entra Id, Firewalls, Vpns, Switches, Wi Fi, Endpoint Security
Specialization
Candidates must have a minimum of 2 years of experience, preferably in an MSP environment, with proven exposure to Office 365, Azure, Entra, and Intune. Essential requirements include excellent time management, a customer-centric approach, a full driver's license and car, and strong communication skills.
Experience Required
Minimum 2 year(s)
Helpdesk Support Engineer, Level 2 - Secom at Lyra Technology Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Troubleshooting, Vlan Setup, Firewall Rules, Windows Server, Hyper V, Voip Support, Microsoft 365, Exchange, Intune, Backup Management, Workstation Support, Sla Management, Client Relationship Management, Task Prioritization, Technical Documentation
Specialization
Candidates must possess a minimum of 2 years in a Level 2 Support role, ideally within a Managed Service Provider setting, demonstrating proficiency with firewalls and network troubleshooting. Required knowledge includes Windows Server, Hyper-V, network infrastructure like VLANs, and experience with Microsoft 365 user management.
Experience Required
Minimum 2 year(s)
Copy of Senior Technical Support Engineer, Level 2 (Melbourne or Sydney) at Lyra Technology Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Microsoft 365 Administration, Windows Server, Desktop Environments, Virtualisation Technologies, Vmware, Hyper V, Datacentre Networking, Structured Cabling, Dhcp, Dns, Vlans, Subnetting, Firewalls, Vpns, Veeam, Powershell
Specialization
Candidates must possess a minimum of four years of experience working within a Managed Service Provider environment, demonstrating broad technical expertise across infrastructure, Microsoft 365, networking, and security. Strong accountability, judgment, and customer-facing communication skills are essential, along with a light rostered after-hours or on-call requirement.
Experience Required
Minimum 5 year(s)