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Technical Account Manager - Plex at Rockwell Automation

Tokyo, , Japan - Full Time

Skills Needed
Technical Account Management, Customer Relationship Management, Problem Solving, Erp Systems, Manufacturing, Customer Support, Project Management, Communication, Technical Support, Issue Resolution, Best Practices, Collaboration, Escalation Management, Business Reviews, Customer Satisfaction, Action Plans

Specialization
Candidates should have a Bachelor's Degree in Computer Science, Engineering, or a related field, along with legal authorization to work in the U.S. Preferred qualifications include experience in relationship management, ERP/MRP systems, and customer support roles.

Experience Required
Minimum 2 year(s)

Remote Lead Blockchain Engineer at Jobgether

, , Japan - Full Time

Skills Needed
Blockchain Protocol Implementation, Software Engineering, Technical Design, Client Coordination, Decentralized Infrastructure, Team Management, Cross Functional Collaboration, Automated Testing, Deployment Operations, Software Documentation, C++, Rust, Golang, Security, L2s, Evm

Specialization
Candidates must possess over 5 years of hands-on backend software engineering experience, including at least 2 years implementing blockchain protocols using C++, Rust, or Golang. Essential requirements also include experience leading engineering teams, strong automated testing skills, and a required undergraduate degree.

Experience Required
Minimum 5 year(s)

【週2日～/直帰OK】Amazonのオフィシャル配送サービスパートナー/研修が充実◎週払いもOK！！ at Family Services Inc.

Setagaya, , Japan - Full Time

Skills Needed
Driving, Customer Service, Time Management, Safety Awareness, Team Collaboration

Specialization
Candidates must possess a standard driver's license (AT limited is acceptable) and be between 18 to 69 years old. No prior experience is required, making it suitable for newcomers to the field.

【配送エリア葛飾区・足立区】稼働日数は自由！/週1日～も可能◎車両リース・週払いあり at 株式会社Cruz

Misato, , Japan - Full Time

Skills Needed
Delivery, Customer Service, Time Management, Vehicle Operation, Communication, Problem Solving

Specialization
No specific experience is required, making the position open to both experienced and inexperienced candidates. The company welcomes motivated individuals looking to start fresh or earn extra income.

【配送エリア葛飾区・足立区】稼働日数は自由！/週1日～も可能◎車両リース・週払いあり at 株式会社Cruz

Misato, , Japan - Full Time

Skills Needed
Delivery, Customer Service, Time Management, Vehicle Operation, Communication, Problem Solving

Specialization
No specific experience is required, making it suitable for both experienced and inexperienced candidates. The company welcomes motivated individuals looking for flexible work arrangements.

Remote Lead SOC 2 Audit Manager at Jobgether

, , Japan - Full Time

Skills Needed
Soc 1 Audits, Soc 2 Audits (Type I/Ii), Control Scoping, Control Testing, Remediation Roadmaps, Client Contact, Grc Platforms, Vanta, Audora, Continuous Monitoring, Working Paper Review, Mentoring Junior Staff, Eos Methodology, Saas Industry Experience, Aicpa Trust Services, Sox It Controls

Specialization
Candidates must possess a Bachelor’s degree in a relevant field and have 5+ years of combined SOC 1/SOC 2 audit and advisory experience, preferably with a Big Four background. Proficiency in SOC 2 Trust Service Criteria and hands-on experience with GRC automation tools are mandatory, with certifications like CPA or CISA being highly preferred.

Experience Required
Minimum 5 year(s)

Remote Senior Underwriter at Jobgether

, , Japan - Full Time

Skills Needed
Strategic Business Planning, Portfolio Management, Broker Relationship Management, Underwriting, Contract Surety, Risk Assessment, Account Management, Business Development, Budget Management, Team Collaboration, Interpersonal Skills, Communication Skills, Attention To Detail, Independent Work, Market Presence, Ai Awareness

Specialization
Candidates must possess a Bachelor's degree in business, economics, or finance, coupled with at least 7 years of industry experience, primarily as an underwriter, with strong knowledge of contract surety and the U.S. surety market. Essential attributes include an entrepreneurial mindset, proven relationship-building capabilities, and the ability to thrive in a fast-paced environment.

Experience Required
Minimum 5 year(s)

Manager, DTC Merchandising, HOKA at Deckers Brands

Tokyo, , Japan - Full Time

Skills Needed
Dtc Growth Strategy, Leadership, Seasonal Assortment Planning, Gtm Alignment, In Season Management, Business Optimization, Product Allocation, Inventory Management, Collaboration, Market Analysis, Consumer Trends, Sales Analysis, Merchandising, Store Development, Communication, Team Management

Specialization
The job requires strong leadership and strategic planning skills, along with experience in merchandising and inventory management. Candidates should be adept at analyzing market trends and consumer needs to drive business success.

Experience Required
Minimum 5 year(s)

Public Relations (Recruitment)／広報担当（採用） at AI Robot Association

Ota, , Japan - Full Time

Skills Needed
Public Relations, Recruitment Marketing, Content Creation, Employer Branding, Collaboration, Project Management, Communication, Storytelling, Social Media, Research, Technical Writing, Teamwork, Data Analysis, English Proficiency, Japanese Proficiency, Ai Knowledge, Robotics Knowledge

Specialization
Candidates must have at least 3 years of experience in recruitment PR, recruitment marketing, or corporate PR. They should also have experience in conveying the appeal of roles through written content and collaborating with hiring teams.

Experience Required
Minimum 2 year(s)

Cloud Solution Engineer, Alloy Cloud at Oracle Risk Management Services

Tokyo, Tokyo, Japan - Full Time

Skills Needed
Account Management, Cloud Solutions, Gtm Planning, Solution Development, Customer Support, Project Management

Specialization
The job requires experience in account management and cloud solutions. Familiarity with project management and customer support is also beneficial.

Experience Required
Minimum 2 year(s)

HR / 人事 - 採用研修担当 / ANAクラウンプラザホテル神戸 at IHG Career

Kobe, , Japan - Full Time

Skills Needed
Recruitment, Training, Communication, Responsibility, Flexibility, Microsoft Office

Specialization
Candidates must have experience in recruitment or as a recruitment coordinator and possess strong communication skills. A proactive attitude and the ability to adapt to a fast-paced environment are essential.

Experience Required
Minimum 2 year(s)

Senior Account Executive at Mattermost

Tokyo, , Japan - Full Time

Skills Needed
Enterprise Sales, Channel Sales, Strategic Partner Management, Account Strategy, Value Based Selling, Market Expansion, Sales Process Development, Regulatory Compliance, Relationship Management, Negotiation, Customer Engagement, Risk Mitigation, Upselling, Cross Selling, Fluency In Japanese, Written English Proficiency

Specialization
Candidates must have over 10 years of experience in enterprise and channel sales, particularly within regulated industries. A proven track record of managing complex deals and familiarity with the Japanese market is essential.

Experience Required
Minimum 10 year(s)

Senior Manager - Project Finance at Gridlines

, , Japan - Full Time

Skills Needed
Financial Modelling, Project Finance, Analytical Skills, Excel, Communication Skills, Team Leadership, Client Relationship Management, Sensitivity Analysis, Stress Testing, Documentation, Assumption Development, Methodology Enhancement, Business Development, Training, Motivation, Collaboration, Innovation

Specialization
Candidates should have 4-6 years of relevant experience in a financial role and a strong understanding of Project Finance concepts. A degree in a numerate discipline and excellent communication skills are also required.

Experience Required
Minimum 5 year(s)

Enterprise Account Executive - REMOTE at Jobgether

, , Japan - Full Time

Skills Needed
Cloud Security Solutions, Value Based Solution Selling, Sales Quotas, Pipeline Management, Executive Relationships, Consultative Approach, Sales Process Execution, Account Management, Adaptability

Specialization
Candidates must have a minimum of 7 years of experience selling enterprise SaaS solutions in the cloud/security space and a proven track record in the geographical territory. A consultative approach and proficiency in executing a formal sales process are also required.

Experience Required
Minimum 5 year(s)

Senior People Business Partner at Datadog

Tokyo, , Japan - Full Time

Skills Needed
Hrbp, Performance Management, Coaching, Career Pathing, Employee Relations, Compensation, Organizational Development, Training, Culture, Inclusion, Employee Engagement, Analytical Skills, Project Management, Communication Skills, Interpersonal Skills, Problem Solving

Specialization
Candidates should have over 8 years of experience in HRBP or related roles, preferably in fast-growing technology companies. Strong analytical, project management, and communication skills are essential, along with experience in employee relations and global employment practices.

Experience Required
Minimum 10 year(s)

【自由×安定が魅力な配送ドライバー】女性起業の創立メンバー積極採用｜Amazonのオフィシャル配送サービスパートナー at Family Services Inc.

Setagaya, , Japan - Full Time

Skills Needed
Delivery Driving, Customer Service, Teamwork, Time Management, Safety Awareness, Communication, Problem Solving, Route Optimization, Adaptability, Reliability, Attention To Detail, Technology Use, Ai Application, Logistics, Self Motivation, Organizational Skills

Specialization
Candidates must possess a standard driver's license (AT limited is acceptable) and have a willingness to learn. No prior experience in delivery driving is required, making it suitable for beginners.

Quality Engineer at Oetiker

Yokohama, , Japan - Full Time

Skills Needed
Iatf 16949, Automotive Quality Systems, Aiag Core Tools, Apqp, Ppap, Fmea, Msa, Spc, 8d Problem Solving, 5why Analysis, Communication Skills, Teamwork Skills, Analytical Ability, Problem Solving Mindset, Quality Management Systems, Continuous Improvement

Specialization
Candidates should have a bachelor's degree in engineering or a related field and a minimum of 5 years of quality experience in an automotive manufacturing environment. Proficiency in IATF 16949, AIAG Core Tools, and strong communication skills are essential.

Experience Required
Minimum 5 year(s)

Power Platform Consultant at Beyondsoft Singapore

Tokyo, , Japan - Full Time

Skills Needed
Power Apps, Power Automate, Copilot Studio, Powershell, Computer Networking, Project Management, Communication, Interpersonal Skills

Specialization
Candidates must have a minimum of 5 years of experience and strong hands-on experience in Power Apps, Power Automate, Copilot Studio, and PowerShell scripting. Native Japanese language skills and excellent communication abilities are also required.

Experience Required
Minimum 5 year(s)

Amazon委託配送の軽貨物宅配ドライバー/日給22,121円〜 at Two Maids - Fulton County

Koto, , Japan - Full Time

Skills Needed
Driving, Customer Service, Time Management, Adaptability, Teamwork, Communication

Specialization
Candidates must have a valid driver's license and be at least 18 years old. No specific educational background or prior experience is required, but a willingness to learn and grow is essential.

【日給21,000円〜29,000円】週払いOK！Amazonのオフィシャル配送サービスパートナー⭐️ at P.Sライン合同会社

Kashiwa-shi, Chiba Prefecture, Japan - Full Time

Skills Needed
Delivery, Driving, Time Management, Customer Service, Navigation, Teamwork, Adaptability, Communication

Specialization
Candidates must possess a regular driver's license and have a willingness to work. There are no specific educational or experience requirements, making it suitable for beginners.

Technical Account Manager - Plex at Rockwell Automation

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Account Management, Customer Relationship Management, Problem Solving, ERP Systems, Manufacturing, Customer Support, Project Management, Communication, Technical Support, Issue Resolution, Best Practices, Collaboration, Escalation Management, Business Reviews, Customer Satisfaction, Action Plans

Industry

Automation Machinery Manufacturing

Description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description The Technical Account Manager (TAM) is an important member of the account team and a member of customer's in-house Plex team for Gold and Platinum Service level customers. The TAM monitors technical issues and uses all means available to deliver a quick response for assigned customers. You will need to navigate defined process and think creatively to ensure that their customers see the value in premium support. You will also be responsible to delivering the results of their efforts through business reviews delivered per the customer's premium support contract. Technical Account Management team is a specialized group within Support Service (SS) organization that focuses on providing support and personalized attention to Rockwell Automation (RA)/Plex largest customers and being customer advocates within Rockwell Automation and Plex. The TAM is a customer relationship management service role within SS. The TAM ensure high levels of customer satisfaction through delivery and coordination of services targeted at the development of long-term, trusted relationships between the customer and RA/Plex. The TAM facilitates a technical support focus on customer issue prevention and resolution and on project-based support requirements. You will report to our Practice Leader - Premium Support and will be based in Tokyo, Japan. Your Responsibilities: Provide a single contact for customer engagement and escalation with Support Services on a long term (years) basis. The TAM is typically assigned accounts with a high level of complexity. Establish a working relationship with assigned customer account, focused on transactional issue management considering customer objectives and roadmap. Ensure customer satisfaction by coordinating resources in Support Services, Development, Customer Success, Professional Services, Product Management, and Sales, and to rapidly address the action plan for assigned accounts. Identify renewal risk for premium services and communicates within the account team and to the CSS chain. Report the Support Services value delivered. Bring management visibility to the customer experience. Develop and maintain a prioritized "Issue List" and "Action Plan" to resolve a series of escalated issues. Hold regular (bi-weekly/monthly/quarterly) scheduled calls with assigned customer accounts to provide guidance and advice on forward-looking plans, and understand and provides a status of current technical issues. Educate and promote best practices for using RA/Plex Support Services based on assigned customer s unique experiences and challenges. Maintain an awareness of the customer's unique implementations and project milestones and provide that knowledge to other resources throughout RA/Plex. Report to senior management in Support Services to provide insight into the current state of the customer relationship with assigned accounts. Follow escalation process where needed to drive the resolution of critical issues. The Essentials - You Will Have: Bachelor's Degree in Computer Science, Engineering, or related field. Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The ability to travel 10% of the time. The Preferred - You Might Also Have: Successful track record in Relationship Management and Account Management. 2+ years of experience using or supporting an ERP/MRP systems Knowledge of RA/Plex solutions is not required but a big plus Background in manufacturing Discuss on a technical level and understand complex software solutions 2+ years within Customer/Technical Support, Support Services, Global Services, or Professional Services (Plex/RA preferred, or previous 4+ years as a Technical Account Manager or IT Consultant What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at www.raquickfind.com. This position is part of a job family. Experience will be the determining factor for position level and compensation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Remote #LI-AC1 Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Responsibilities

The Technical Account Manager (TAM) serves as a single point of contact for customer engagement and escalation, ensuring high levels of customer satisfaction through coordination of services. The TAM is responsible for monitoring technical issues, delivering business reviews, and maintaining long-term relationships with assigned customers.

Technical Account Manager - Plex at Rockwell Automation

Tokyo, , Japan - Full Time

Experience Required
Minimum 2 year(s)

Remote Lead Blockchain Engineer at Jobgether

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

【週2日～/直帰OK】Amazonのオフィシャル配送サービスパートナー/研修が充実◎週払いもOK！！ at Family Services Inc.

Setagaya, , Japan - Full Time

Skills Needed
Driving, Customer Service, Time Management, Safety Awareness, Team Collaboration

【配送エリア葛飾区・足立区】稼働日数は自由！/週1日～も可能◎車両リース・週払いあり at 株式会社Cruz

Misato, , Japan - Full Time

Skills Needed
Delivery, Customer Service, Time Management, Vehicle Operation, Communication, Problem Solving

【配送エリア葛飾区・足立区】稼働日数は自由！/週1日～も可能◎車両リース・週払いあり at 株式会社Cruz

Misato, , Japan - Full Time

Skills Needed
Delivery, Customer Service, Time Management, Vehicle Operation, Communication, Problem Solving

Remote Lead SOC 2 Audit Manager at Jobgether

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Remote Senior Underwriter at Jobgether

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Manager, DTC Merchandising, HOKA at Deckers Brands

Tokyo, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Public Relations (Recruitment)／広報担当（採用） at AI Robot Association

Ota, , Japan - Full Time

Experience Required
Minimum 2 year(s)

Cloud Solution Engineer, Alloy Cloud at Oracle Risk Management Services

Tokyo, Tokyo, Japan - Full Time

Skills Needed
Account Management, Cloud Solutions, Gtm Planning, Solution Development, Customer Support, Project Management

Specialization
The job requires experience in account management and cloud solutions. Familiarity with project management and customer support is also beneficial.

Experience Required
Minimum 2 year(s)

HR / 人事 - 採用研修担当 / ANAクラウンプラザホテル神戸 at IHG Career

Kobe, , Japan - Full Time

Skills Needed
Recruitment, Training, Communication, Responsibility, Flexibility, Microsoft Office

Experience Required
Minimum 2 year(s)

Senior Account Executive at Mattermost

Tokyo, , Japan - Full Time

Experience Required
Minimum 10 year(s)

Senior Manager - Project Finance at Gridlines

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Enterprise Account Executive - REMOTE at Jobgether

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Senior People Business Partner at Datadog

Tokyo, , Japan - Full Time

Experience Required
Minimum 10 year(s)

【自由×安定が魅力な配送ドライバー】女性起業の創立メンバー積極採用｜Amazonのオフィシャル配送サービスパートナー at Family Services Inc.

Setagaya, , Japan - Full Time

Quality Engineer at Oetiker

Yokohama, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Power Platform Consultant at Beyondsoft Singapore

Tokyo, , Japan - Full Time

Skills Needed
Power Apps, Power Automate, Copilot Studio, Powershell, Computer Networking, Project Management, Communication, Interpersonal Skills

Experience Required
Minimum 5 year(s)

Amazon委託配送の軽貨物宅配ドライバー/日給22,121円〜 at Two Maids - Fulton County

Koto, , Japan - Full Time

Skills Needed
Driving, Customer Service, Time Management, Adaptability, Teamwork, Communication

【日給21,000円〜29,000円】週払いOK！Amazonのオフィシャル配送サービスパートナー⭐️ at P.Sライン合同会社

Kashiwa-shi, Chiba Prefecture, Japan - Full Time

Skills Needed
Delivery, Driving, Time Management, Customer Service, Navigation, Teamwork, Adaptability, Communication

Specialization
Candidates must possess a regular driver's license and have a willingness to work. There are no specific educational or experience requirements, making it suitable for beginners.