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UX Design Strategist at ServiceNow

Minato, , Japan - Full Time

Skills Needed
Service Design, Ux Design, Design Thinking, Pre Sales, Solution Consulting, Ai Enhanced Technology, Workflow Design, Facilitation, Stakeholder Management, Storytelling, Prototyping, Figma, Miro, Project Management, Communication Design, Enterprise Software

Specialization
Candidates must possess over 5 years of experience in a sales/consulting organization, preferably with enterprise software, alongside 5+ years in Service Design focused on holistic, AI-enabled solutions. Essential requirements include fluency in business-level Japanese, current residency in Japan, comfort in customer-facing pitch sessions, and strong capabilities in designing across service layers including customer journeys and business processes.

Experience Required
Minimum 5 year(s)

Team Leader, Retail Operations - Shop at Warner Bros. Entertainment Inc.

Tokyo, Tokyo, Japan - Full Time

Skills Needed
Team Leadership, Sales Management, Back Office Operations, Visual Merchandising (Vmd), Customer Service, Conversion Rate Improvement, Average Transaction Value Improvement, Staff Training, Daily Briefings, Recruitment Support, Mentoring, Health And Safety (H&S) Compliance, Shift Management, Mystery Shopping Achievement, Inventory Management, Cash Handling

Specialization
Candidates must possess over five years of guest service experience, including at least two years in a team leader role managing 5 to 10+ staff members, with experience in hospitality, tourism, or aviation being advantageous. Required abilities include delivering top-tier customer service, motivating teams to achieve goals, optimizing store operations through effective communication, and maintaining IT literacy.

Experience Required
Minimum 5 year(s)

Payroll & Benefits Specialist - 24 Months Fixed Term Contract at F. Hoffmann-La Roche Ltd - Poland

Chiyoda, , Japan - Full Time

Skills Needed
Payroll Services, Benefits Administration, Customer Service, Analytical Ability, Excel Skills, Communication Skills, Problem Solving, Attention To Detail, Hr Processes, Collaboration, Service Delivery, Regulatory Compliance, Stakeholder Management, Continuous Improvement, Matrix Organization, Cultural Awareness

Specialization
Candidates should have 1-3 years of experience in payroll services and benefits administration, preferably in a shared service center environment. Strong communication skills in English and advanced Excel skills are essential, along with the ability to work independently in a fast-paced environment.

Experience Required
Minimum 2 year(s)

シフトアシスタント, AMZL at Amazon SZ South 3 GmbH

Sakai-shi, Osaka Prefecture, Japan - Full Time

Skills Needed
Production Management, Team Collaboration, Problem Solving, Safety Improvement, Quality Control, Process Standardization, Communication, Excel Skills, Project Management, Adaptability, Growth Mindset, Inclusivity, Teamwork, Logistics Management, Customer Service, Data Analysis

Specialization
Candidates should have work experience in any industry and experience in process improvement. Basic Excel skills and business-level Japanese proficiency are required.

Protestant Coordinator of Religious Education at Ladgov Corporation

Iwakuni, , Japan - Full Time

Skills Needed
Religious Education, Volunteer Management, Event Planning, Organizational Skills, Teaching Skills, Interpersonal Skills, Child Protection Training, Collaboration

Specialization
Candidates must have certification in Child or Youth Ministry and experience in Protestant children's ministry leadership. Strong organizational and interpersonal skills are also required.

Experience Required
Minimum 2 year(s)

Remote Quality and Compliance Specialist for Medical Devices at Jobgether

, , Japan - Full Time

Skills Needed
Quality Management System, Regulatory Compliance, Risk Management, Iso 13485, Fda Qsr, Eu Mdr, Cross Functional Collaboration, Internal Audits, External Audits, Regulatory Submissions, Communication Skills, Leadership, Quality Assurance, Regulatory Trends, Patient Safety, Compliance Strategies

Specialization
A bachelor's degree in engineering, life sciences, or a related field is required, with an advanced degree preferred. Candidates should have a minimum of 8 years of experience in quality assurance and regulatory compliance within the medical device industry.

Experience Required
Minimum 10 year(s)

Supply Chain Coordinator - VIE Contract at Sanofi Aventis US LLC

Tokyo, , Japan - Full Time

Skills Needed
Supply Chain, Logistics, Customer Care, Project Management, Digital Tool Implementation, Kaizen, Advanced Excel, Word, Powerpoint, Business Data Warehouse, Automation Tools, Problem Solving, Organizational Skills, Team Player, Quick Learner

Specialization
Candidates should have at least 1 year of experience in Supply Chain, Logistics, or Customer Care, along with skills in Project Management and Digital Tool Implementation. A Master's Degree in a relevant field and fluency in English are required, with Japanese knowledge preferred.

Senior Data Engineer at ARM Treasure Data

Tokyo, Tokyo, Japan - Full Time

Skills Needed
Sql, Python, Data Pipelines, Data Governance, Data Regulation Compliance, Workflow Orchestration, Business Intelligence, Ai Technologies, Data Integrity, Asynchronous Communication, Continuous Growth, Data Analysis, Data Visualization, Stakeholder Engagement, Technical Tools, Data Products

Specialization
Candidates should have extensive experience with SQL and Python, as well as a proven track record in designing and building reliable data pipelines. Strong communication skills and a proactive approach to technology advancements are also essential.

Experience Required
Minimum 5 year(s)

Senior Product Designer - Marketplace / Mercari at Mercari, inc.

Minato, , Japan - Full Time

Skills Needed
Product Design, Ux Design, Interaction Design, Visual Design, Design Systems, Collaboration, Communication, User Research, Prototyping, Storytelling, Problem Solving, Mentorship, Craft Skills, Systems Thinking, Cultural Nuance, Trust

Specialization
Candidates should have 6+ years of experience in product, UX, or interaction design with strong craft skills and the ability to lead design for complex problems. A portfolio demonstrating high-quality work and design leadership is required.

Experience Required
Minimum 5 year(s)

【単価アップも目指せる】配送ドライバー｜未経験から始めやすい・日額22,990円～・ガソリン代支給も○ at 株式会社Passion monster

Shinagawa, , Japan - Full Time

Skills Needed
Driving, Delivery, Time Management, Customer Service, Route Planning, Communication

Specialization
No prior experience is required, but a valid driver's license is mandatory. The company welcomes individuals from various backgrounds and provides guidance for beginners.

ハウスキーピング（パートタイム）/Attendant-Housekeeping at Springhill Suites by Marriott IndianapolisWestfield

Nago, , Japan - Full Time

Skills Needed
Attention To Detail, Customer Service, Cleaning, Time Management, Teamwork, Communication, Safety Awareness, Problem Solving

Specialization
No specific educational or related work experience is required for this position. Candidates should be able to perform physical tasks and adhere to company standards.

Senior Marketing Manager - North Asia at NielsenIQ

, , Japan - Full Time

Skills Needed
Demand Generation, Strategic Marketing Campaigns, Lead Generation, Cross Functional Collaboration, Digital Marketing, Traditional Marketing, Market Analysis, Customer Segmentation, Brand Presence Management, Data Analysis, Mqls, Sqls, Roi Tracking, Japanese Proficiency, Analytical Skills, Problem Solving

Specialization
Candidates must possess proven experience in demand generation or digital marketing, with essential native proficiency in Japanese and familiarity with the Japan market, ideally with knowledge of Taiwan and Hong Kong. The role requires a strategic, analytical marketer capable of autonomous execution, strong cross-team collaboration, and accountability for results impacting revenue.

Experience Required
Minimum 5 year(s)

JPN, LCF選考, 2026 Summer Intern_Bachelor or Master with NO full-time work ex at boston consulting group

Nagoya, , Japan - Full Time

Skills Needed
Business Strategy, Digital Capabilities, Management Consulting, Client Projects, Collaboration, Problem Solving, Analytical Skills, Communication Skills

Specialization
Candidates must have no full-time work experience and be currently enrolled in universities or graduate schools outside Japan, graduating between January and December 2027. Business-level English proficiency is required, while Japanese language skills are not necessary.

Miro - Technical Account Manager at WASABIT株式会社

, , Japan - Full Time

Skills Needed
Technical Fluency, Workflow Optimization, Platform Adoption, Change Management, Platform Analytics, Collaboration Tooling, Strategic Thinking, Customer Outcome Orientation, Apis, Integrations, Enterprise It Ecosystems, Executive Level Discussions, Cross Functional Workshops, Data Informed Decisions, Governance, Deployment

Specialization
Candidates should have over 5 years of experience in consulting or technical account management within enterprise SaaS. Strong technical fluency and the ability to lead change management initiatives are essential, along with familiarity with the Japanese enterprise market being a significant advantage.

Experience Required
Minimum 5 year(s)

Field Marketing Manager, APAC at Classiq

Tokyo, , Japan - Full Time

Skills Needed
Field Marketing, B2b Marketing, Event Execution, Demand Generation, Account Based Marketing, Crm, Marketing Automation, Digital Marketing Analytics, Project Management, Cross Functional Collaboration, Communication Skills, Technical Evangelism, Lead Generation, Industry Trends, Sales Support, Ecosystem Engagement

Specialization
Candidates should have over 7 years of field marketing experience in B2B enterprise software or deep tech, with a strong understanding of go-to-market strategies in emerging technology markets. Excellent communication skills in both Japanese and English are required, along with the ability to operate independently in a fast-paced environment.

Experience Required
Minimum 5 year(s)

Professional Services Lead at MIRO STUDIO

Tokyo, , Japan - Full Time

Skills Needed
Professional Services, Consulting, Enterprise Saas, Delivery Governance, Prioritisation, Escalation Management, Autonomy, Fluency In English, Fluency In Japanese, People Leadership, Talent Development, Strategic Responsibilities, Operational Responsibilities, Cross Functional Collaboration, Customer Engagement, Ai Mindset

Specialization
Candidates should have over 8 years of experience in Professional Services or related fields, with proven leadership in customer-facing environments. Fluency in both English and Japanese is required, along with strong governance and management skills.

Experience Required
Minimum 10 year(s)

Key Account Sales Senior Manager at CooperCompanies

Tokyo, , Japan - Full Time

Skills Needed
Sales Management, Strategic Planning, Account Management, Customer Partnership, Performance Objectives, Sales Targets, Business Development, Team Leadership, Vision Formulation, Cultural Development, Milestone Development, Long Term Goals, Industry Knowledge, Profitability Focus, Target Achievement, Key Account Strategy

Specialization
The job requires significant experience in sales management and strategic planning. The candidate should have a strong focus on profitability and the ability to lead partnerships with key customers.

Experience Required
Minimum 5 year(s)

Transition Manager (Shift to India) at Kyndryl Deutschland GmbH

Tokyo, , Japan - Full Time

Skills Needed
Project Management, Scrum, Communication, Organization, Planning, Teamwork, Risk Management, Stakeholder Coordination, It Operations, Japanese Language Skills, English Language Skills, Client Relationship Management, Financial Management, Problem Solving, Multicultural Environment, Empathy

Specialization
Candidates should possess SCRUM or Project Management skills, basic IT knowledge, and be fluent in both English and Japanese (JLPT N1). A growth mindset and customer-focused approach are essential, along with strong communication and teamwork abilities.

Experience Required
Minimum 2 year(s)

Key Business Continuity Management & Operational Resilience Associate - Tec at Morgan Stanley

Tokyo, , Japan - Full Time

Skills Needed
Business Continuity, Operational Resilience, Risk Management, Data Analysis, Communication Skills, Relationship Building, Project Management, Regulatory Compliance, Training Delivery, Quality Assurance, Analytic Thinking, Microsoft Applications, Fluency In Japanese, Change Management, Resilience Framework, Stakeholder Engagement

Specialization
Candidates should have at least 4 years of experience in Business Continuity or related fields, with fluency in English and Japanese. A strong understanding of regulatory requirements and excellent communication skills are also essential.

Experience Required
Minimum 2 year(s)

AsstMgr-Restaurants at Downtown Flagstaff Marriott Residence Inn

Chūō, , Japan - Full Time

Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Creativity, Attention To Detail, Leadership

Specialization
Candidates should be outgoing and possess a strong desire to deliver exceptional service. A background that values diversity and respect is also emphasized.

UX Design Strategist at ServiceNow

Minato, , Japan -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Design, UX Design, Design Thinking, Pre-sales, Solution Consulting, AI-Enhanced Technology, Workflow Design, Facilitation, Stakeholder Management, Storytelling, Prototyping, Figma, Miro, Project Management, Communication Design, Enterprise Software

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Workflow Design Studio – Service Designer/UX Design Strategist Solution Consulting (pre-sales) Location: Tokyo (Japan) The Team The Workflow Design Studio reimagines customer experiences to drive innovation. The Studio is a specialized team of Service Designers, Developers, and Architects practicing Design Thinking who work with our customers and colleagues during the pre-sales process to co-create innovative solutions to key business challenges. Following a human-centred approach to innovation, the Studio draws from the diverse skill sets of each member to integrate the needs of people, the possibilities of technology, and the requirements for business success. The Role Your sweet spot is the intersection of human needs and business impact. You thrive in a fluid work environment, and are a self-motivated partner, leader and hands on maker. You enjoy a highly collaborative team environment, working across a variety of industries, and can synthesizing diverse perspectives. You'll leverage ServiceNow's Now AI Platform to co-create transformative solutions with enterprise clients. What you get to do in this role: Work with sales teams and clients to position our services and identify business problems our team can help solve using our proven, design-led methodology Plan, facilitate, and co-deliver design thinking led workshops with customers (participants range from end users to C-level) and delivery partners Prepare, lead end to end engagements organising clients, team members with structured plans Articulate and logically communicate concepts with technical and non-technical audiences Co-create future state solutions with customers and colleagues Transform co-created future state narrative design into an experience, enhance and refine through validation of design concepts. Design impactful ways of relating ideas and concepts to executive audiences Synthesize, collaborate to create engagement stories and artefacts to share with the wider community and product teams. Share the engagement stories to drive awareness and demand Present at executive briefings and marketing events Thought lead, continually improve our methods and processes Stay current with ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains Qualifications In order to be successful in this role, we need someone who has: 5+ years of experience working as part of a sales/consulting organization preferably working with enterprise software products 5+ years of Service Design experience with the ability to envision and inspire holistic customer-centric, AI-enabled solutions Self-starter able to create and foster relationships with key stakeholders and co-workers Currently living in Japan and are fluent in business-level Japanese Comfort and ease in customer-facing meetings (pitching and planning sessions) Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle Ability to work within a multi-discipline team focused on delivering high-quality output in short timeframes Experience in conceptualization, design strategy, UX and direction of solution prototypes Experience designing AI-powered workflows, including how AI agents, automation, and data services augment human roles. Strong capability to design across service layers: customer journeys, business processes, organizational systems, and enabling technologies. Familiarity with AI-powered design and collaboration tools (e.g., Figma, Miro, Adobe XD or similar). Proficiency with modern design and collaboration tools including Figma (e.g. Figma Make), Miro (Miro Assist), Adobe Creative Suite and experience with AI-powered design assistants (Claude, ChatGPT, Midjourney or similar) Solid project management skills and collaborates well with diverse disciplines in a dynamic environment Strong storytelling and communication design skills Nice to haves: Understanding of enterprise AI platforms (ServiceNow, Microsoft, Salesforce or similar), their AI capabilities and how they shape workflow transformation Familiarity with governance, compliance, and responsible AI practices Understanding of accessibility standards (WCAG 2.2+) and inclusive design principles Experience working on consumer digital products Product/business strategy Hands on experience with mobile, web application, conversational and responsive web UX/UI design Relevant Mindset Confident, collaborative, and flexible as a member and discipline leader in an interdisciplinary team where teamwork is imperative to drive better customer outcomes An endless supply of passion and curiosity Willingness to travel up to 40% of the year to on-site customer engagements (depending on demand) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible

Responsibilities

The role involves working with sales teams and clients to identify business problems and co-create transformative solutions using a design-led methodology, often through facilitating design thinking workshops with diverse customer groups up to the C-level. Responsibilities also include translating co-created future state narratives into refined experiences and designing impactful ways to communicate concepts to executive audiences.

UX Design Strategist at ServiceNow

Minato, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Team Leader, Retail Operations - Shop at Warner Bros. Entertainment Inc.

Tokyo, Tokyo, Japan - Full Time

Experience Required
Minimum 5 year(s)

Payroll & Benefits Specialist - 24 Months Fixed Term Contract at F. Hoffmann-La Roche Ltd - Poland

Chiyoda, , Japan - Full Time

Experience Required
Minimum 2 year(s)

シフトアシスタント, AMZL at Amazon SZ South 3 GmbH

Sakai-shi, Osaka Prefecture, Japan - Full Time

Specialization
Candidates should have work experience in any industry and experience in process improvement. Basic Excel skills and business-level Japanese proficiency are required.

Protestant Coordinator of Religious Education at Ladgov Corporation

Iwakuni, , Japan - Full Time

Skills Needed
Religious Education, Volunteer Management, Event Planning, Organizational Skills, Teaching Skills, Interpersonal Skills, Child Protection Training, Collaboration

Experience Required
Minimum 2 year(s)

Remote Quality and Compliance Specialist for Medical Devices at Jobgether

, , Japan - Full Time

Experience Required
Minimum 10 year(s)

Supply Chain Coordinator - VIE Contract at Sanofi Aventis US LLC

Tokyo, , Japan - Full Time

Senior Data Engineer at ARM Treasure Data

Tokyo, Tokyo, Japan - Full Time

Experience Required
Minimum 5 year(s)

Senior Product Designer - Marketplace / Mercari at Mercari, inc.

Minato, , Japan - Full Time

Experience Required
Minimum 5 year(s)

【単価アップも目指せる】配送ドライバー｜未経験から始めやすい・日額22,990円～・ガソリン代支給も○ at 株式会社Passion monster

Shinagawa, , Japan - Full Time

Skills Needed
Driving, Delivery, Time Management, Customer Service, Route Planning, Communication

Specialization
No prior experience is required, but a valid driver's license is mandatory. The company welcomes individuals from various backgrounds and provides guidance for beginners.

ハウスキーピング（パートタイム）/Attendant-Housekeeping at Springhill Suites by Marriott IndianapolisWestfield

Nago, , Japan - Full Time

Skills Needed
Attention To Detail, Customer Service, Cleaning, Time Management, Teamwork, Communication, Safety Awareness, Problem Solving

Specialization
No specific educational or related work experience is required for this position. Candidates should be able to perform physical tasks and adhere to company standards.

Senior Marketing Manager - North Asia at NielsenIQ

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

JPN, LCF選考, 2026 Summer Intern_Bachelor or Master with NO full-time work ex at boston consulting group

Nagoya, , Japan - Full Time

Skills Needed
Business Strategy, Digital Capabilities, Management Consulting, Client Projects, Collaboration, Problem Solving, Analytical Skills, Communication Skills

Miro - Technical Account Manager at WASABIT株式会社

, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Field Marketing Manager, APAC at Classiq

Tokyo, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Professional Services Lead at MIRO STUDIO

Tokyo, , Japan - Full Time

Experience Required
Minimum 10 year(s)

Key Account Sales Senior Manager at CooperCompanies

Tokyo, , Japan - Full Time

Experience Required
Minimum 5 year(s)

Transition Manager (Shift to India) at Kyndryl Deutschland GmbH

Tokyo, , Japan - Full Time

Experience Required
Minimum 2 year(s)

Key Business Continuity Management & Operational Resilience Associate - Tec at Morgan Stanley

Tokyo, , Japan - Full Time

Experience Required
Minimum 2 year(s)

AsstMgr-Restaurants at Downtown Flagstaff Marriott Residence Inn

Chūō, , Japan - Full Time

Skills Needed
Customer Service, Hospitality, Teamwork, Communication, Problem Solving, Creativity, Attention To Detail, Leadership

Specialization
Candidates should be outgoing and possess a strong desire to deliver exceptional service. A background that values diversity and respect is also emphasized.