We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
What you’ll do here:
Join Cengage as a Product Partnerships Manager and play a pivotal role in crafting product management strategies with partners whose digital products we bring to the library and school markets.

Responsibilities:

• Owns Assigned Partner Accounts: Continuously optimize partnerships to meet or exceed revenue and growth targets.
• Develop and Maintain Relationships: Cultivate strong, long-term relationships with existing and new partners, ensuring ongoing collaboration and mutual benefit.
• Gather Market Intelligence: Synthesize market feedback, competitive intelligence, and partner insights to inform product roadmaps, go-to-market strategies, and overall partnership strategy.
• Planning: Design product roadmaps for partners that bring to bear the strengths of both organizations to increase market reach and impact.
• Facilitate Communication: Act as the main liaison between partners and internal teams, ensuring clear communication, alignment of goals, and timely resolution of business, customer, or technical issues.
• Monitor Performance: Keep an eye on partnership performance by tracking, analyzing, and reporting data to suggest improvements.
• Manage the Partnership Lifecycle: Owns all stages of the partnership, from initial outreach and onboarding to ongoing management and performance review.
• Resolve Conflicts: Address and resolve any issues or conflicts that arise, maintaining professionalism and the integrity of the partnership.
• Represent the Company: Attend industry events and meetings to promote the organization and identify new partnership opportunities.
• Identify and Evaluate Partners: Research and analyze potential partners that align with customer needs and the company’s strategic objectives.
• Negotiate Agreements: Lead contract negotiations, ensuring favorable terms for both parties while focusing on balanced, long-term success.

Other Responsibilities:

• Support point-in-time needs and resource gaps within the Product team
• Contribute to planning efforts within the Product team

Skills you will need here:

• You have the ability to collaborate effectively with multiple departments
• Intellectually curious, highly analytical, and capable of synthesizing information from multiple sources
• You are a great teammate and can support broader company initiatives through collaboration and teamwork
• You can balance complex projects and have the ability to shift priorities in a high-paced environment

Your Qualifications:

• Bachelor’s degree or equivalent experience
• 3+ years of progressive experience in partner management, business development, or product management within the B2B software, SaaS, or education technology sector.
• Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong written and oral communication skills, and adept at tailoring to your audience
• An effective collaborator, able to work well with diverse internal teams (Sales, Product, Marketing, Legal, etc.) and external customers.
• Analytical approach with the ability to identify challenges, evaluate solutions, and drive effective resolutions in a fast-paced environment.
• Experience with financial reporting, business intelligence, or analytics a plus
• Experience driving or supporting the launch of new processes, projects, or products a plus

Gale, part of Cengage Group, partners with librarians and educators around the world to connect 30 million distinct learners annually to essential digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.
Click here
to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Responsibilities:

• Owns Assigned Partner Accounts: Continuously optimize partnerships to meet or exceed revenue and growth targets.
• Develop and Maintain Relationships: Cultivate strong, long-term relationships with existing and new partners, ensuring ongoing collaboration and mutual benefit.
• Gather Market Intelligence: Synthesize market feedback, competitive intelligence, and partner insights to inform product roadmaps, go-to-market strategies, and overall partnership strategy.
• Planning: Design product roadmaps for partners that bring to bear the strengths of both organizations to increase market reach and impact.
• Facilitate Communication: Act as the main liaison between partners and internal teams, ensuring clear communication, alignment of goals, and timely resolution of business, customer, or technical issues.
• Monitor Performance: Keep an eye on partnership performance by tracking, analyzing, and reporting data to suggest improvements.
• Manage the Partnership Lifecycle: Owns all stages of the partnership, from initial outreach and onboarding to ongoing management and performance review.
• Resolve Conflicts: Address and resolve any issues or conflicts that arise, maintaining professionalism and the integrity of the partnership.
• Represent the Company: Attend industry events and meetings to promote the organization and identify new partnership opportunities.
• Identify and Evaluate Partners: Research and analyze potential partners that align with customer needs and the company’s strategic objectives.
• Negotiate Agreements: Lead contract negotiations, ensuring favorable terms for both parties while focusing on balanced, long-term success

Other Responsibilities:

• Support point-in-time needs and resource gaps within the Product team
• Contribute to planning efforts within the Product tea