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Manager Jobs in Australia

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Service Delivery Manager at digatus personal GmbH
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Branch Manager - Banking at NAB
Melbourne, Queensland, Australia - Full Time
Skills Needed
N/A
Project Delivery Manager at Qantas
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Creative Content Manager at ARC'TERYX
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Branch operation Manager at Spartan Controls Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at EICS PD GmbH
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Data & Analytics Manager at Clarendon Homes Shoalhaven
sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Project Delivery Manager at A B Equipment
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at CompNow
NSW, British Columbia, Australia - Full Time
Skills Needed
N/A
Customer Success Manager at Arventa Pty Ltd
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at CompNow
sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Client Manager - Officer at Ambition
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Retail Marketing Manager at Dexus
Wales, Wales, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at Rock
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at Centorrino Technologies
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Clinical Systems Manager at Novotech – Australia
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Nayler Executive
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Success Manager at Deposit Assure
Sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at ClickMeeting
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Regus IWG
Sydney, Western Australia, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at digatus personal GmbH
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

17 Nov, 26

Salary

0.0

Posted On

19 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

About this job

Service Delivery & Workforce Manager (w/m/d)

Standort: München Anstellungsart(en): Vollzeit

Zweck und Ziel der Stelle Du möchtest operative Verantwortung mit moderner Mitarbeiterführung verbinden und den Erfolg einer regionalen Serviceorganisation aktiv mitgestalten?

Du denkst unternehmerisch, arbeitest lösungsorientiert und verstehst es, Kunden, Mitarbeitende und Servicequalität gleichermaßen im Blick zu behalten?

Dann werde Teil unseres Teams!

Dein zukünftiges Team und Arbeitsumfeld

Als Regional Service Delivery & Workforce Manager verantwortest Du den operativen Betrieb unserer Managed Services innerhalb Deiner Region. Gemeinsam mit Deinem Team sorgst Du für eine hohe Servicequalität, stabile Betriebsabläufe und eine nachhaltige Weiterentwicklung unserer Mitarbeitenden.

Dabei arbeitest Du eng mit dem Head of Service Delivery, Recruiting, HR, Vertrieb sowie unseren Kunden zusammen und bist zentrale:r Ansprechpartner:in für alle operativen Themen innerhalb Deiner Region.

Das erwartet Dich bei uns

  • Service Delivery – Verantwortung für den operativen Betrieb unserer Managed Services sowie Sicherstellung vereinbarter Service Levels und einer hohen Kundenzufriedenheit.
  • Leadership – Fachliche und disziplinarische Führung, Entwicklung und Motivation Deines regionalen Service-Teams sowie Durchführung von Mitarbeitergesprächen und Zielvereinbarungen.
  • Workforce Management – Verantwortung für Kapazitäts-, Einsatz-, Schicht- und Urlaubsplanung sowie den kontinuierlichen Ausbau einer leistungsfähigen Serviceorganisation.
  • Customer Management – Aufbau langfristiger Kundenbeziehungen, Durchführung regelmäßiger Service Reviews sowie professionelles Management von Eskalationen.
  • Service Operations – Unterstützung des operativen Tagesgeschäfts, Priorisierung kritischer Themen sowie kontinuierliche Optimierung von Serviceprozessen und Qualitätsstandards.
  • Onboarding & Integration – Begleitung neuer Mitarbeitender vom Preboarding bis zur erfolgreichen Integration in Kundenprojekte sowie Förderung eines nachhaltigen Wissenstransfers.
  • Transition Management – Unterstützung bei Betriebsübergängen, Workforce-Integrationen und Hypercare-Phasen zur erfolgreichen Übernahme neuer Services.
  • Reporting & Performance – Analyse von KPIs, SLA-Kennzahlen und Workforce-Daten sowie Ableitung geeigneter Maßnahmen zur kontinuierlichen Verbesserung.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
Service Delivery Manager at digatus personal GmbH
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Branch Manager - Banking at NAB
Melbourne, Queensland, Australia - Full Time
Skills Needed
N/A
Project Delivery Manager at Qantas
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Creative Content Manager at ARC'TERYX
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Branch operation Manager at Spartan Controls Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at EICS PD GmbH
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Data & Analytics Manager at Clarendon Homes Shoalhaven
sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Project Delivery Manager at A B Equipment
Perth, South Australia, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at CompNow
NSW, British Columbia, Australia - Full Time
Skills Needed
N/A
Customer Success Manager at Arventa Pty Ltd
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at CompNow
sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Client Manager - Officer at Ambition
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Retail Marketing Manager at Dexus
Wales, Wales, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at Rock
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Service Delivery Manager at Centorrino Technologies
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Clinical Systems Manager at Novotech – Australia
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Nayler Executive
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Success Manager at Deposit Assure
Sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at ClickMeeting
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Regus IWG
Sydney, Western Australia, Australia - Full Time
Skills Needed
N/A