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Manager Jobs in Australia

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About 10562 results in (5) seconds
Client Experience Manager at First Focus
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Services Manager at Americold Logistics, LLC.
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Risk & Compliance Manager at Stake
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Quality Assurance Manager at kitjobs
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Sales Development Manager at EproDirect
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Broker Partnering Manager at Community Broker Network
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Technical Program Manager at ai71
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Technical Service Manager at Motion Recruitment
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Risk and Controls Manager at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Risk Management, Compliance Management, Control Design, Control Testing, Process Mapping, Data Analysis, Stakeholder Management, Root Cause Analysis, Strategic Thinking, Risk Reporting, Agile Practices, Ms Excel, Power Bi, Riskinsite, Financial Services Regulation, Artificial Intelligence
Specialization
Candidates need at least 5 years of experience in operational or technology risk and compliance, with strong skills in process mapping and data analysis. Proficiency in MS Office and experience with AI or data visualization tools like Power BI is highly desirable.
Experience Required
Minimum 5 year(s)
Food And Beverage Manager at SEEK
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Food and Beverage Manager at Norths Collective
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Senior Operations Manager at cimdata Bildungsakademie GmbH
Berlin, Bern, Australia - Full Time
Skills Needed
N/A
Senior Commercial Manager at Downer Group
Phillip, Australian Capital Territory, Australia - Full Time
Skills Needed
Commercial Leadership, Contract Management, Bid Development, Commercial Risk Allocation, Contract Law, Pricing Models, Negotiation, Stakeholder Management, Governance, Assurance, Defence Industry Experience, Strategic Planning
Specialization
Extensive experience in commercial or contract management for large-scale projects, specifically within the Defence industry. Must possess strong expertise in contract law and be eligible for an AGSVA Security Clearance.
Experience Required
Minimum 10 year(s)
Category Planning Manager at Perfection Fresh Australia Pty Ltd
Wales, Wales, Australia - Full Time
Skills Needed
N/A
Technical Content Manager at Allwyn UK
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Corporate Affairs Manager at City of Parramatta External Careers Site
Sydney, New South Wales, Australia - Full Time
Skills Needed
Corporate Affairs Strategy, Media Relations, Crisis Communications, Stakeholder Engagement, Internal Communications, Reputation Management, Strategic Partnerships, Advocacy, Digital Communications, Social Media Strategy, Leadership, Issues Management
Specialization
Requires a degree in public affairs, communications, or media, with at least 10 years of experience in communications and 5 years in leadership. Must have a proven track record in promoting complex organizations and utilizing digital communication channels.
Experience Required
Minimum 10 year(s)
Manager, Client Relations at IQ-EQ
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Relationship Management, Fund Administration, Trust Management, Stakeholder Management, Onboarding, Compliance, Fiduciary Duties, Problem Solving, Communication, Organizational Skills, Critical Thinking, Financial Reporting
Specialization
Requires 2 to 3 years of experience with Wholesale and Retail Responsible Entity clients and a strong understanding of fund operations. A degree in Law, Business, Accounting, or Economics is preferred.
Experience Required
Minimum 2 year(s)
Food and Beverage Manager at Cable Beach Club Resort & Spa
Sydney, Manitoba, Australia - Full Time
Skills Needed
N/A
Technical Product Manager at Zepto
melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Product Manager - CommSec at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Product Management, Business Analysis, Risk Management, Project Delivery, Stakeholder Engagement, Data Analysis, Financial Modelling, Human Centred Design, Agile Methodology, Product Discovery, Product Governance, Strategic Thinking, Customer Experience Optimization, Market Research, Regulatory Compliance, Problem Solving
Specialization
Requires demonstrated experience in banking or financial services with a strong background in product management or business analysis. A degree in Business, Commerce, or Finance is preferred, and RG146 accreditation is highly desirable.
Experience Required
Minimum 5 year(s)
Client Experience Manager at First Focus
New South Wales, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

16 Nov, 26

Salary

0.0

Posted On

18 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description

What You Will Do


  • Lead and support a team of up to 15 Contact Centre Agents across Level 1 and Level 2
  • Coach and develop team members through regular one on ones, feedback, learning sessions and reviews
  • Monitor performance, analyse trends and implement improvement actions
  • Manage rostering, attendance and adherence to ensure effective coverage
  • Collaborate with People & Culture, Training, QA and other internal teams to get your team what they need to be successful
  • Build on our culture of trust, innovation and care and have fun doing it!
  • Manage day to day operations to ensure SLAs and KPIs are met
  • Support escalations and handle complex customer issues when required

What Helps You Succeed


  • Proven experience in a contact centre leadership role, we’re open on industry background anything with a technical aspect will be highly regarded.
  • You enjoy people leadership, coaching and have great communication skills
  • Results and data orientated, you can spot the opportunities for improvement.
  • Strong analytical and problem solving capability, you know how to implement improvements.
  • Confidence using contact centre systems and tools, including CRM and telephony platforms
  • A strong understanding of key contact centre metrics such as AHT, SLA, FCR and CSAT
  • Energy, empathy and know how to lead through change.


Responsibilities
Client Experience Manager at First Focus
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Services Manager at Americold Logistics, LLC.
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Risk & Compliance Manager at Stake
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Quality Assurance Manager at kitjobs
Queensland, Queensland, Australia - Full Time
Skills Needed
N/A
Sales Development Manager at EproDirect
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Broker Partnering Manager at Community Broker Network
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Technical Program Manager at ai71
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Technical Service Manager at Motion Recruitment
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Risk and Controls Manager at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Risk Management, Compliance Management, Control Design, Control Testing, Process Mapping, Data Analysis, Stakeholder Management, Root Cause Analysis, Strategic Thinking, Risk Reporting, Agile Practices, Ms Excel, Power Bi, Riskinsite, Financial Services Regulation, Artificial Intelligence
Specialization
Candidates need at least 5 years of experience in operational or technology risk and compliance, with strong skills in process mapping and data analysis. Proficiency in MS Office and experience with AI or data visualization tools like Power BI is highly desirable.
Experience Required
Minimum 5 year(s)
Food And Beverage Manager at SEEK
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Food and Beverage Manager at Norths Collective
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Senior Operations Manager at cimdata Bildungsakademie GmbH
Berlin, Bern, Australia - Full Time
Skills Needed
N/A
Senior Commercial Manager at Downer Group
Phillip, Australian Capital Territory, Australia - Full Time
Skills Needed
Commercial Leadership, Contract Management, Bid Development, Commercial Risk Allocation, Contract Law, Pricing Models, Negotiation, Stakeholder Management, Governance, Assurance, Defence Industry Experience, Strategic Planning
Specialization
Extensive experience in commercial or contract management for large-scale projects, specifically within the Defence industry. Must possess strong expertise in contract law and be eligible for an AGSVA Security Clearance.
Experience Required
Minimum 10 year(s)
Category Planning Manager at Perfection Fresh Australia Pty Ltd
Wales, Wales, Australia - Full Time
Skills Needed
N/A
Technical Content Manager at Allwyn UK
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Corporate Affairs Manager at City of Parramatta External Careers Site
Sydney, New South Wales, Australia - Full Time
Skills Needed
Corporate Affairs Strategy, Media Relations, Crisis Communications, Stakeholder Engagement, Internal Communications, Reputation Management, Strategic Partnerships, Advocacy, Digital Communications, Social Media Strategy, Leadership, Issues Management
Specialization
Requires a degree in public affairs, communications, or media, with at least 10 years of experience in communications and 5 years in leadership. Must have a proven track record in promoting complex organizations and utilizing digital communication channels.
Experience Required
Minimum 10 year(s)
Manager, Client Relations at IQ-EQ
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Relationship Management, Fund Administration, Trust Management, Stakeholder Management, Onboarding, Compliance, Fiduciary Duties, Problem Solving, Communication, Organizational Skills, Critical Thinking, Financial Reporting
Specialization
Requires 2 to 3 years of experience with Wholesale and Retail Responsible Entity clients and a strong understanding of fund operations. A degree in Law, Business, Accounting, or Economics is preferred.
Experience Required
Minimum 2 year(s)
Food and Beverage Manager at Cable Beach Club Resort & Spa
Sydney, Manitoba, Australia - Full Time
Skills Needed
N/A
Technical Product Manager at Zepto
melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Product Manager - CommSec at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Product Management, Business Analysis, Risk Management, Project Delivery, Stakeholder Engagement, Data Analysis, Financial Modelling, Human Centred Design, Agile Methodology, Product Discovery, Product Governance, Strategic Thinking, Customer Experience Optimization, Market Research, Regulatory Compliance, Problem Solving
Specialization
Requires demonstrated experience in banking or financial services with a strong background in product management or business analysis. A degree in Business, Commerce, or Finance is preferred, and RG146 accreditation is highly desirable.
Experience Required
Minimum 5 year(s)