Australian Bus & Truck Care are seeking a customer centric Truck and Bus Service Advisor / Administrator to join our close-knit team on a permanent, full-time basis!
As the face of our Service department, you will be a trusted partner to variety of our key customers. Your day will involve tending to customer queries over the phone and face to face, scheduling service bookings and general administration duties. You will work closely with your team members and technicians to ensure our customers receive a best-in class service and a positive experience from our department.
This opportunity is best suited to an organised and efficient individual with Customer Service experience. If you have a strong willingness to learn and experience in the automotive industry, we want to hear from you!

· Manage service and repair booking enquiries
· Respond to customer enquiries via email, telephone, and in-person
· Process warranty and invoices, quote jobs, and support workshop team
· Cultivate strong customer relationships with a ”Customer First” mindset.
· Coordinate with workshop to ensure timely completion of all work
· Efficiently process invoices and purchase orders
· Identify and document any additional service requirements