EDUCATION & EXPERIENCE

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Minimum of 10 years of experience in parts sales, distribution, and aftermarket operations—preferably in mining, industrial, or heavy equipment sectors.
• At least 2 years of experience leading global teams across multiple regions.
• Willingness and ability to travel globally up to 40%, including to remote and underground customer locations.

TECHNICAL & FUNCTIONAL SKILLS

• Proven ability to develop and execute global aftermarket strategies, including forecasting, pricing, and inventory optimization.
• Strong understanding of warehousing, logistics, and distribution network design.
• Experience with ERP systems, e-commerce platforms, and digital forecasting tools.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to interpret technical documents and data, and apply process protocols effectively.

COMPANY INFORMATION

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable Komatsu underground hard rock mining equipment, P&H surface mining equipment and JOY underground mining machinery to support the production of valuable minerals for our mining customers worldwide. Komatsu Mining’s products and related technologies and services are used extensively for mining copper, silver, iron, gold, coal, salt and other mineral resources.

• Aftermarket Strategy & Sales: Lead global parts sales and service programs, pricing, and customer support to meet performance targets
• Global Distribution Partnership: Partner with Komatsu global sales and service teams to support the development and execution of their aftermarket strategies to meet sales and service performance targets in their defined regions
• Forecasting & Inventory: Develop monthly, quarterly, and annual forecasts; define optimal stock levels and replenishment strategies; monitor KPIs such as DIFOT, fill rate, and delivery timelines.
• Distribution & Logistics: Design and implement global warehousing and distribution strategies, including factory-to-distributor flows and third-party logistics partnerships.
• Pricing & Commercial Frameworks: Establish global pricing models, discount structures, and service offerings (e.g., consignment, component repair).
• Customer Support & Lifecycle Programs: Partner with commercial teams to scale rebuild programs and maintenance kits that enhance fleet lifecycle and reduce TCO.
• Systems & Continuous Improvement: Deploy digital tools for e-commerce, portals, and ERP-connected forecasting; lead CI initiatives to improve service delivery and cost efficiency.
• Team Leadership: Build and mentor a high-performing global team across parts, service, and distribution; manage 3–5 direct reports at Manager/Sr. Manager level.
• Market Intelligence: Analyze customer and competitor insights to refine aftermarket strategies and adapt distribution models.