Description:
Job Title: Quality Assurance Technician
Department: Operations
Reports to: Plant Manager OR QA Manager/Supervisor with dotted line to Director of Quality
FLSA Status: Non-Exempt
Travel: Limited, as needed to other sites
Job Summary
The Quality Assurance Technician is responsible for training Inspector/Packers, verifying tool calibration, auditing the production line, coaching Inspector/Packers, notifying production supervisors of quality problems, assisting with problem resolution, controlling the quarantine sorting and re-inspections, special inspections, and notifying/working with Quality Manager/Supervisor to solve quality issues. The incumbent is expected to be a self-starter, a good manager of time, be able to work independently and follow Altor’s standards for safety and conduct.
Essential Duties and Responsibilities

The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by the incumbent will vary depending upon the facility.

• Designated trainer for Inspector/Packers, which includes following an approved training program and testing for basic safety and inspection duties. Teach or assist in the Inspector/Packer Quality Refresher Training.
• Line auditing includes doing documented QA Inspections, reviewing Inspector/Packer quality inspections, evaluating scrapped product, and coaching employees on the quality standards.
• Daily verification of all scales in production areas.
• Work closely with Production Supervisors to evaluate and solve quality problems.
• Manage all production hold and quarantine activities, document and control the sorting process.
• Work closely with the Quality Manager/Supervisor and Shift Supervisor on quarantine and sorting operations and notify them promptly of any unresolved quality issues and any product that has been quarantined.
• Perform and document any special warehouse or dock audits.
• Ensure quality standards are provided for all inspection activities throughout the facility.
• Collaborate with production teams to identify and solve quality issues.
• Maintaining accurate records of inspections and test results.
• Participating in, and promote continuous improvement initiatives to enhance quality and efficiency.
• Participate in continuous improvement initiatives to optimize quality processes.
• All other duties as assigned

Requirements:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Requirements/Work Experience

• High school diploma or equivalent workforce experience.
• 2+ years of experience in a quality control role
• Strong analytical and math skills and attention to detail
• Experience with quality control tools and techniques, such as statistical process control and root cause analysis
• Knowledge of regulatory standards, such as ISO 9001

• Ability to work effectively in a fast-paced production environmentWillingness to work overtime and flexible hours as needed

• Designated trainer for Inspector/Packers, which includes following an approved training program and testing for basic safety and inspection duties. Teach or assist in the Inspector/Packer Quality Refresher Training.
• Line auditing includes doing documented QA Inspections, reviewing Inspector/Packer quality inspections, evaluating scrapped product, and coaching employees on the quality standards.
• Daily verification of all scales in production areas.
• Work closely with Production Supervisors to evaluate and solve quality problems.
• Manage all production hold and quarantine activities, document and control the sorting process.
• Work closely with the Quality Manager/Supervisor and Shift Supervisor on quarantine and sorting operations and notify them promptly of any unresolved quality issues and any product that has been quarantined.
• Perform and document any special warehouse or dock audits.
• Ensure quality standards are provided for all inspection activities throughout the facility.
• Collaborate with production teams to identify and solve quality issues.
• Maintaining accurate records of inspections and test results.
• Participating in, and promote continuous improvement initiatives to enhance quality and efficiency.
• Participate in continuous improvement initiatives to optimize quality processes.
• All other duties as assigne