COMPANY OVERVIEW

Highway Equipment & Supply Co. is a growing and respected family-owned heavy construction equipment dealership providing sales, service, parts, and rentals . We are dedicated to making a difference in our employees’ professional careers while pursuing excellence since 1951.

SUMMARY

We are seeking a dedicated Product Support professional to join our team in Pennsylvania. Product Support Sales Representative (PSSR) in the heavy equipment aggregate industry plays a vital role in connecting customers with the necessary parts, service, and support to ensure their equipment operates efficiently and profitably. Your contributions will directly impact our mission of delivering quality equipment solutions

QUALIFICATIONS AND REQUIREMENTS:

• Experience: Often requires a minimum of 2 years of experience in sales, service, or parts within the heavy construction or aggregate industry.
• Technical Knowledge: A good understanding of heavy equipment, specifically in the aggregate industry, and the ability to quickly learn about new product lines.
• Sales Skills: Strong selling, negotiation, and presentation skills are essential.
• Interpersonal Skills: Excellent communication, customer service, and relationship-building abilities are crucial.
• Organizational Skills: Effective time management, territory planning, and the ability to manage multiple projects are important.
• Computer Skills: Proficiency in using CRM software, Microsoft Office Suite, and other relevant software is often required.
• Other: A valid driver’s license, willingness to travel, and a positive attitude are usually expected.
  A PSSR in the heavy equipment aggregate industry is a relationship-focused sales professional who serves as a crucial link between the equipment provider and the customer, aiming to maximize equipment performance and customer satisfaction through expert product support and service sales.
  Call-To-Action If you’re ready to make an impact and grow your career with us at Highway Equipment & Supply Co., we invite you to apply today and be part of our journey towards excellence.
  Job Type: Full-time
  Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: On the roa

• Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers within an assigned territory, focusing on customer satisfaction and fostering long-term partnerships.
• Parts and Service Sales: Identify customer needs for heavy equipment parts, service, and small equipment and offer appropriate solutions, including machine evaluations, rebuild options, and parts recommendations.
• Technical Support and Consultation: Provide technical assistance, troubleshoot equipment issues, and guide customers on machine performance enhancement.
• Sales and Quote Management: Prepare equipment and service quotes, track sales activities, and ensure the timely processing of sales paperwork.
• Market Intelligence: Stay informed about industry trends, competitor activities, and new product developments to identify sales opportunities and inform sales strategies.
• Collaboration: Work closely with other departments like parts and service to ensure customer needs are met efficiently.
• Training and Development: Continuously learn about company products, policies, and procedures through training and education programs.
• Reporting: Provide regular reports to management on customer activity, sales leads, and market intelligence.