Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

WHO WE ARE LOOKING FOR:

Rogers is currently seeking a Network Specialist (DevOps) reporting to the Manager of PON Technology & Enterprise Network Operations, the successful candidate will maintain operating excellence through leadership and teamwork in accordance with corporate and departmental objectives, policies and procedures related to customer service, costs, productivity and quality.
We are open to hire for our Calgary or Greater Toronto Area Location. As part of the recruitment process, successful candidates will be required to complete criminal and credit background checks.

• Serve as top-tier escalation point for fault identification, isolation, analysis, and resolution across IP and Access network platforms.
• Lead design and deployment of cost-effective network architectures for Rogers Enterprise and FTTH infrastructure (Broadband Network Gateway, OLT).
• Prepare comprehensive engineering documentation, including Work Orders, Design Specifications, BOMs, and technical standards.
• Develop and implement automation solutions to streamline equipment turn-up, software upgrades, provisioning, and troubleshooting.
• Plan, prioritize, coordinate, and manage network infrastructure projects from inception to deployment.
• Oversee ongoing provisioning activities for FTTH and optimize associated workflows.
• Conduct in-depth performance and fault analysis, recommending innovative resolution strategies through testing and fault reproduction.
• Configure, manage, and maintain IP & Access network elements and technology platforms.
• Support change control processes with impact analysis, method of procedure reviews, implementation, and post-verification.
• Maintain accurate and up-to-date network design and support documentation.
• Ensure seamless integration of new technology platforms and services into existing IP & Access networks.
• Design and implement automation tools and scripts using a combination of in-house and open-source technologies.
• Identify new automation opportunities through data-driven analysis to improve workflows and operational efficiency.
• Provide expert-level support in an on-call environment, ensuring rapid response and resolution.
• Ensure compliance with Health and Safety legislation and corporate policies