We are building the Intelligent Conversation and Communications Cloud (IC3). We power Microsoft’s first-party real-time conversation products, notably Skype and Teams with many millions of users, by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers’ behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better.
Building and running services at scale for Microsoft 365 for hundreds of million consumer and enterprise users is very challenging, but it is a lot of fun and rewarding. We are looking for a Software Engineer II to help us do just that, power and deliver on IC3 mission. This opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, service and data engineering, and service management.
The IC3 media team is responsible for the research and development of the core real time media stack components enabling the Skype and Teams family products to work across the variety of platforms as well as enabling highly scalable media servers running in the cloud. We are looking for a developer to aid in building highly reliable and scalable network services, highly dependable mission critical meeting/calling products as well as applying large data and machine learning techniques for competitive innovations. The candidate will be designing and implementing the client and server media streaming/communication components, interfacing with other teams in Teams/Skype to improve and extend existing functionalities, analyzing production telemetry for areas of improvements, and working with the partner teams on improvements in testing and benchmarking the core media services.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.
• 2 years of C++ and C skills.

OTHER REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

PREFERRED QUALIFICATIONS:

• Hands-on experience with real time communication protocols like RTP/SRTP/RTCP.
• Hands-on experience with streaming protocols like HLS/DASH.
• Hands-on experience with WebRTC stack.
• Hands-on experience with application of big data, machine learning techniques to improve systems.
• Practitioner of the latest engineering methodologies; Unit testing, TDD, Agile etc.
  Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year.
  Find additional pay information here:
  https://careers.microsoft.com/v2/global/en/canada-pay-information.html
  Microsoft will accept applications for the role until September 10th, 2025.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

RESPONSIBILITIES

• Works with appropriate stakeholders to determine user requirements for a set of features.
• Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight.
• Creates and implements code for a product, service, or feature, reusing code as applicable.
• Contributes to efforts to break down larger work items into smaller work items and provides estimation.
• Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
• Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter