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SAP Presales Solution Architect at Capgemini Portugal
Machelen, Flanders, Belgium - Full Time
Skills Needed
Sap, Presales, Solution Architect, S/4hana Greenfield, S/4hana Brownfield, S/4hana Deployment, Rfp Analysis, Solutioning, Scoping, Planning, Operating Models, Budget Estimate, Customer Interaction, Sap Offer Portfolio, Engagement Manager, Assessment Studies
Specialization
Candidates must possess a minimum of 15 years of SAP experience, transitioning from consultant to Solution Architect and Engagement Manager roles, including 3 to 5 years specifically in S/4HANA and SAP presales activities. Required expertise includes experience with Public Sector, distributed delivery models, and transversal knowledge across SAP functional areas, with proficiency in Dutch and English.
Experience Required
Minimum 10 year(s)
HRIS Engagement Manager at Capgemini Portugal
Machelen, Flanders, Belgium - Full Time
Skills Needed
Hris Project Management, Delivery, Pre Sales, Successfactors, Sap Hr Solutions, Complex Project Management, Cross Functional Team Leadership, Rfp Response, Estimation Capabilities, Communication Skills, Interpersonal Skills, Client Relationship Management, Risk Mitigation, Financial Management, Digital Transformation, Sap Software Implementation
Specialization
Candidates must possess a minimum of 8 years of experience in HRIS project management, including delivery or pre-sales background, with strong knowledge of SuccessFactors/SAP HR solutions. Fluency in Dutch, French, and English is mandatory for this role.
Experience Required
Minimum 10 year(s)
CMDB Specialist at Capgemini Portugal
Mumbai, maharashtra, India - Full Time
Skills Needed
Configuration Management Database, Cmdb Policies, Data Models, Itil Practices, Ci Class Structure, Lifecycle Workflows, Service Dependencies, Business Mapping, Discovery, Monitoring, Cloud, Network, Security, Servicenow Cmdb, Bmc Helix, Flexera
Specialization
The candidate needs to coordinate with various technical teams such as Discovery, Monitoring, Cloud, Network, Security, Application Owners, and Service Owners, while also managing escalations and ensuring clear definition of CI ownership. Experience with enterprise-level infrastructures and handling high-impact configuration and asset data is implied.
Experience Required
Minimum 5 year(s)
Manager at Capgemini Portugal
Mumbai, maharashtra, India - Full Time
Skills Needed
Software Engineering, Development, Maintenance, Optimization, Scientific Methods, Research, Design, Supervision, Programming Concepts, Software Design, Team Player
Specialization
Candidates must have more than a year of relevant work experience and a solid understanding of programming concepts, software design, and development principles. The role requires the ability to work with minimal supervision, organize time effectively, and collaborate with others to achieve team goals.
Experience Required
Minimum 2 year(s)
FBS - MASSIVE HIRING EVENT - Customer Service Representative (Call Center) at Capgemini Portugal
Aguascalientes, Aguascalientes, Mexico - Full Time
Skills Needed
Customer Service, Call Center, Communication Skills, Customer Focus, Insurance Industry
Specialization
Candidates must have a completed high school diploma and demonstrate an advanced level of English proficiency. Essential requirements include prior experience in Customer Service and/or a Call Center environment, along with strong communication skills and a customer-focused approach.
Functional Operations Manager at Capgemini Portugal
Hyderabad, Telangana, India - Full Time
Skills Needed
Digital Performance Monitoring, Data Analytics, Predictive Analytics, Infrastructure Scaling, Crash Detection, Anomaly Detection, Ai Ethics, Machine Learning, User Research, Project Management, Agile Methodologies, Customer Experience, Ai Driven Insights, Process Improvement, Dashboard Management, Nlp
Specialization
Candidates should have over 8 years of experience, with at least 5 years in customer understanding and analytics. A bachelor's degree in a relevant field is preferred, along with experience in AI/ML platforms and strong project management skills.
Experience Required
Minimum 5 year(s)
Tosca Test Engineer - German Speaking at Capgemini Portugal
Cairo, Cairo, Egypt - Full Time
Skills Needed
Tosca, Manual Testing, Requirements Analysis, Test Design, Test Execution, Defect Reporting, Defect Tracking, Agile Environments, German Language, Client Communication, Complex System Landscapes, End To End Process Chains, Alm Octane, Test Data Creation, Test Data Management, Microsoft Excel
Specialization
Candidates must possess 1 to 6 years of hands-on software testing experience, including proficiency in Tosca for manual testing, and must be fluent in German both spoken and written. Essential qualifications also include proven experience in agile environments and strong client-facing communication skills.
Experience Required
Minimum 2 year(s)
Salesforce Manager at Capgemini Portugal
Cairo, Cairo, Egypt - Full Time
Skills Needed
Salesforce, Business Discussions, Requirements Gathering, Solution Design, Implementation, Stakeholder Management, Workflows, Flows, Page Layouts, Validation Rules, Reports, Discovery Workshops, Demos, Training, Uat, Change Management
Specialization
The role requires the ability to engage with business stakeholders, translate needs into scalable solutions across various Salesforce clouds, and configure platform features like workflows and flows. Collaboration with developers, participation in UAT, and ensuring adherence to best practices are also key requirements.
Experience Required
Minimum 5 year(s)
Devops Engineer at Capgemini Portugal
Gurgaon, haryana, India - Full Time
Skills Needed
Linux Redhat/Centos, Windows Server, Azure, Aws, Devops, Iac, Ci/Cd, Jenkins, Splunk, Azure Monitor, Powershell, Python, Terraform, Ansible, Docker, Kubernetes
Specialization
Candidates need 6+ years of experience in Systems or Software Engineering, with strong expertise in Linux and Windows Server environments. Required hands-on experience includes Azure, AWS, DevOps practices, IaC, CI/CD (Jenkins), monitoring tools (Splunk, Azure Monitor), and strong scripting skills in PowerShell and Python.
Experience Required
Minimum 5 year(s)
Functional Operations Manager at Capgemini Portugal
Pune, maharashtra, India - Full Time
Skills Needed
Digital Performance Monitoring, Data Analytics, Predictive Analytics, Infrastructure Scaling, Crash Detection, Anomaly Detection, Ai Ethics, Machine Learning, User Research, Project Management, Agile Methodologies, Customer Experience, Genai Tools, Nlp, A/B Testing, Dashboard Management
Specialization
Candidates should have over 8 years of experience, with at least 5 years in customer understanding and analytics. A bachelor's degree in a related field is preferred, along with experience in AI/ML platforms and strong project management skills.
Experience Required
Minimum 5 year(s)
Data Governance Expert - Microsoft Purview & Cloud Metadata at Capgemini Portugal
New York, New York, United States - Full Time
Skills Needed
Microsoft Purview, Data Governance, Cloud Metadata, Azure, Aws, Data Map, Catalog, Lineage, Classifications, Glossary, Metadata Harvesting, Api Driven Automation, Governance Frameworks, Data Quality, Stakeholder Engagement, Data Architecture
Specialization
Candidates must possess strong, hands-on experience with Microsoft Purview Data Governance, including its core components like Data Map, Catalog, and Lineage, operating within multi-cloud (Azure + AWS) data environments. Proven success in implementing enterprise data governance programs and experience in regulated environments, such as financial services, are required.
Experience Required
Minimum 10 year(s)
Guidewire Developer- ClaimCenter (Insurance) at Capgemini Portugal
Tokyo, , Japan - Full Time
Skills Needed
Guidewire Claimcenter, Gosu, Java, Integration Frameworks, Insurance Claims Lifecycle, Technical Leadership, Japanese Language Proficiency, Project Management, Stakeholder Management, Architecture, Design, Implementation, Resource Planning, Performance Management, Risk Management
Specialization
Requires extensive experience with Guidewire ClaimCenter, Java, and Gosu, along with a strong understanding of insurance business processes. Candidates must possess Japanese language proficiency at the JLPT N3/N2 level or higher.
Experience Required
Minimum 5 year(s)
Financial Services Digital Customer Experience Strategy Leader at Capgemini Portugal
Atlanta, Georgia, United States - Full Time
Skills Needed
Digital Transformation, Customer Experience Strategy, Crm, Marketing Automation, Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, Pega, Financial Services, Ai/Ml, Generative Ai, Consulting, Business Development, Solution Architecture, Data Analytics, Stakeholder Management
Specialization
Candidates must have 20+ years of experience leading digital transformation programs in CX, CRM, or customer operations within the financial services sector. A bachelor's degree is required, while a master's degree such as an MBA or MS in a relevant field is strongly preferred.
Experience Required
Minimum 10 year(s)
Financial Services Digital Customer Experience Strategy Leader at Capgemini Portugal
Chicago, Illinois, United States - Full Time
Skills Needed
Digital Transformation, Customer Experience Strategy, Crm, Marketing Automation, Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, Pega, Financial Services, Consulting, Ai, Machine Learning, Data Analytics, Strategic Leadership, Business Development, Cloud Platforms
Specialization
Candidates must have over 20 years of experience in digital transformation, CRM, and customer operations within the financial services sector. A bachelor's degree is required, while a master's degree or MBA is strongly preferred.
Experience Required
Minimum 10 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a business analyst in contact center projects and in-depth understanding of Microsoft Dynamics. Candidates should possess excellent communication skills and the ability to define complex customer journeys.
Experience Required
Minimum 5 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Pune, maharashtra, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a business analyst in contact center projects and in-depth understanding of Microsoft Dynamics. Candidates should possess excellent communication skills and the ability to define complex customer journeys and service processes.
Experience Required
Minimum 5 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Hyderabad, Telangana, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a Business Analyst in Contact Center projects. Candidates must have in-depth understanding of Microsoft Dynamics and excellent stakeholder management skills.
Experience Required
Minimum 5 year(s)
SAP Strategy & Value Advisor for SAP Transformation Advisory at Capgemini Portugal
Gurgaon, haryana, India - Full Time
Skills Needed
Sap Pre Sales, Mba, Sap Solutions, Business Case Development, E2e Solution Architecture, C Level Consulting, Sap Transformation Strategy, Roadmap Development, Business Assessments, Value Stream Mapping, Digital Business Architecture, Sap S4 Ecosystem, Procurement, Finance, Supply Chain, Manufacturing
Specialization
Candidates must have 4-8 years of proven experience in SAP Pre-Sales roles, ideally with an MBA background. Required expertise includes a strong understanding of SAP solutions across key functional areas and experience in developing business cases and E2E solution architectures.
Experience Required
Minimum 5 year(s)
Associate Business Advisor at Capgemini Portugal
pune, maharashtra, India - Full Time
Skills Needed
Business Analysis, Process Elicitation, Data Analysis, Stakeholder Engagement, Domain Knowledge
Specialization
The role requires performing analysis of processes, systems, data, and business information. Building up domain knowledge is also a key aspect of the position.
Associate Business Advisor at Capgemini Portugal
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Process Analysis, System Analysis, Data Analysis, Business Information Research, Domain Knowledge, Business Advisory, Strategy Shaping, User Needs Understanding, Stakeholder Management, Process Elicitation, Capability Elicitation, Target Process Derivation, Business Requirement Derivation
Specialization
The role requires performing analysis of processes, systems, data, and business information, alongside conducting necessary research. A key component is building up relevant domain knowledge to support advisory functions.
Experience Required
Minimum 2 year(s)
SAP Presales Solution Architect at Capgemini Portugal
Machelen, Flanders, Belgium -
Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SAP, Presales, Solution Architect, S/4HANA Greenfield, S/4HANA Brownfield, S/4HANA Deployment, RFP Analysis, Solutioning, Scoping, Planning, Operating Models, Budget Estimate, Customer Interaction, SAP Offer Portfolio, Engagement Manager, Assessment Studies

Industry

IT Services and IT Consulting

Description
JOB DESCRIPTION WHY CAPGEMINI Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.   YOUR ROLE As an experienced SAP Presales Solution Architect, you will be responsible for the presales, lead generation and delivery for Belgium and the European Cluster Market (Switzerland, Luxembourg, Ireland, Portugal, Austria, Czech Republic, Romania, Poland, Slovakia, and Hungary) to:   Understand in details RFPs content around S/HANA Greenfield implementations, S/4HANA Brownfield conversions and S/4HANA deployment programs and s Support the SAP Bids qualification process. Perform the detailed solutioning of S/4HANA Bids, including scoping of required solutions, robust planning definition, design of the needed operating and delivery models to address customer’s expectations, estimate work effort and pyramid index required, perform budget estimate. Interact with customers’ VP during the full presales process in order to better qualify the requirements, challenge the visions and bring value through returns of experience. Understand the content of the full SAP offer portfolio of Capgemini, support sales team in bringing SAP expertise and vision during 1st interactions with customers and support SAP Bids prequalification process prior to RFIs/RFPs Able to take leadership positions on S/4HANA projects either as a Global SAP Solution Architect and/or Engagement Manager and to conduct S/4HANA assessment studies to support roadmaps definition.   YOUR PROFILE Minimum 15 years’ experience in SAP, first as a consultant, then Solution Architect and Engagement Manager 3 to 5 years’ experience in S/4HANA and in SAP presales activity (build not run) Experience of Public Sector and distributed delivery models. Transversal knowledge across SAP solutions and functional areas is a must. Proficiency in Dutch and English, French is considered an asset Availability to travel across the Cluster* WHAT YOU’LL LOVE ABOUT WORKING HERE? Innovative and impactful projects: Work with international clients across various industries, tackling exciting business and technological challenges; Community of Experts: Join our SAP community and connect with experts in Belgium and within Capgemini globally; Continuous Learning: Benefit from dedicated resources (SAP discovery Academy), and mentoring program, including partner certifications and events; Flexibility: to work the way that works for you with hybrid working policies and FlexAbroad program​..   Next to this we also offer following additional benefits: Net expenses Company car or mobility budget (whatever works best for you) Health insurance Meal vouchers Pension plan Eco vouchers from €250/year A flex plan where you can buy extra days off, update your insurance or buy home office supplies 32 vacation days   ABOUT CAPGEMMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get the future you want & Apply now
Responsibilities
The role involves leading presales, lead generation, and delivery activities across Belgium and the European Cluster Market, focusing on understanding RFPs related to S/4HANA implementations and conversions. Responsibilities include detailed solutioning of bids, defining robust planning, designing operating models, estimating work effort, and interacting with customer VPs throughout the presales process.
SAP Presales Solution Architect at Capgemini Portugal
Machelen, Flanders, Belgium - Full Time
Skills Needed
Sap, Presales, Solution Architect, S/4hana Greenfield, S/4hana Brownfield, S/4hana Deployment, Rfp Analysis, Solutioning, Scoping, Planning, Operating Models, Budget Estimate, Customer Interaction, Sap Offer Portfolio, Engagement Manager, Assessment Studies
Specialization
Candidates must possess a minimum of 15 years of SAP experience, transitioning from consultant to Solution Architect and Engagement Manager roles, including 3 to 5 years specifically in S/4HANA and SAP presales activities. Required expertise includes experience with Public Sector, distributed delivery models, and transversal knowledge across SAP functional areas, with proficiency in Dutch and English.
Experience Required
Minimum 10 year(s)
HRIS Engagement Manager at Capgemini Portugal
Machelen, Flanders, Belgium - Full Time
Skills Needed
Hris Project Management, Delivery, Pre Sales, Successfactors, Sap Hr Solutions, Complex Project Management, Cross Functional Team Leadership, Rfp Response, Estimation Capabilities, Communication Skills, Interpersonal Skills, Client Relationship Management, Risk Mitigation, Financial Management, Digital Transformation, Sap Software Implementation
Specialization
Candidates must possess a minimum of 8 years of experience in HRIS project management, including delivery or pre-sales background, with strong knowledge of SuccessFactors/SAP HR solutions. Fluency in Dutch, French, and English is mandatory for this role.
Experience Required
Minimum 10 year(s)
CMDB Specialist at Capgemini Portugal
Mumbai, maharashtra, India - Full Time
Skills Needed
Configuration Management Database, Cmdb Policies, Data Models, Itil Practices, Ci Class Structure, Lifecycle Workflows, Service Dependencies, Business Mapping, Discovery, Monitoring, Cloud, Network, Security, Servicenow Cmdb, Bmc Helix, Flexera
Specialization
The candidate needs to coordinate with various technical teams such as Discovery, Monitoring, Cloud, Network, Security, Application Owners, and Service Owners, while also managing escalations and ensuring clear definition of CI ownership. Experience with enterprise-level infrastructures and handling high-impact configuration and asset data is implied.
Experience Required
Minimum 5 year(s)
Manager at Capgemini Portugal
Mumbai, maharashtra, India - Full Time
Skills Needed
Software Engineering, Development, Maintenance, Optimization, Scientific Methods, Research, Design, Supervision, Programming Concepts, Software Design, Team Player
Specialization
Candidates must have more than a year of relevant work experience and a solid understanding of programming concepts, software design, and development principles. The role requires the ability to work with minimal supervision, organize time effectively, and collaborate with others to achieve team goals.
Experience Required
Minimum 2 year(s)
FBS - MASSIVE HIRING EVENT - Customer Service Representative (Call Center) at Capgemini Portugal
Aguascalientes, Aguascalientes, Mexico - Full Time
Skills Needed
Customer Service, Call Center, Communication Skills, Customer Focus, Insurance Industry
Specialization
Candidates must have a completed high school diploma and demonstrate an advanced level of English proficiency. Essential requirements include prior experience in Customer Service and/or a Call Center environment, along with strong communication skills and a customer-focused approach.
Functional Operations Manager at Capgemini Portugal
Hyderabad, Telangana, India - Full Time
Skills Needed
Digital Performance Monitoring, Data Analytics, Predictive Analytics, Infrastructure Scaling, Crash Detection, Anomaly Detection, Ai Ethics, Machine Learning, User Research, Project Management, Agile Methodologies, Customer Experience, Ai Driven Insights, Process Improvement, Dashboard Management, Nlp
Specialization
Candidates should have over 8 years of experience, with at least 5 years in customer understanding and analytics. A bachelor's degree in a relevant field is preferred, along with experience in AI/ML platforms and strong project management skills.
Experience Required
Minimum 5 year(s)
Tosca Test Engineer - German Speaking at Capgemini Portugal
Cairo, Cairo, Egypt - Full Time
Skills Needed
Tosca, Manual Testing, Requirements Analysis, Test Design, Test Execution, Defect Reporting, Defect Tracking, Agile Environments, German Language, Client Communication, Complex System Landscapes, End To End Process Chains, Alm Octane, Test Data Creation, Test Data Management, Microsoft Excel
Specialization
Candidates must possess 1 to 6 years of hands-on software testing experience, including proficiency in Tosca for manual testing, and must be fluent in German both spoken and written. Essential qualifications also include proven experience in agile environments and strong client-facing communication skills.
Experience Required
Minimum 2 year(s)
Salesforce Manager at Capgemini Portugal
Cairo, Cairo, Egypt - Full Time
Skills Needed
Salesforce, Business Discussions, Requirements Gathering, Solution Design, Implementation, Stakeholder Management, Workflows, Flows, Page Layouts, Validation Rules, Reports, Discovery Workshops, Demos, Training, Uat, Change Management
Specialization
The role requires the ability to engage with business stakeholders, translate needs into scalable solutions across various Salesforce clouds, and configure platform features like workflows and flows. Collaboration with developers, participation in UAT, and ensuring adherence to best practices are also key requirements.
Experience Required
Minimum 5 year(s)
Devops Engineer at Capgemini Portugal
Gurgaon, haryana, India - Full Time
Skills Needed
Linux Redhat/Centos, Windows Server, Azure, Aws, Devops, Iac, Ci/Cd, Jenkins, Splunk, Azure Monitor, Powershell, Python, Terraform, Ansible, Docker, Kubernetes
Specialization
Candidates need 6+ years of experience in Systems or Software Engineering, with strong expertise in Linux and Windows Server environments. Required hands-on experience includes Azure, AWS, DevOps practices, IaC, CI/CD (Jenkins), monitoring tools (Splunk, Azure Monitor), and strong scripting skills in PowerShell and Python.
Experience Required
Minimum 5 year(s)
Functional Operations Manager at Capgemini Portugal
Pune, maharashtra, India - Full Time
Skills Needed
Digital Performance Monitoring, Data Analytics, Predictive Analytics, Infrastructure Scaling, Crash Detection, Anomaly Detection, Ai Ethics, Machine Learning, User Research, Project Management, Agile Methodologies, Customer Experience, Genai Tools, Nlp, A/B Testing, Dashboard Management
Specialization
Candidates should have over 8 years of experience, with at least 5 years in customer understanding and analytics. A bachelor's degree in a related field is preferred, along with experience in AI/ML platforms and strong project management skills.
Experience Required
Minimum 5 year(s)
Data Governance Expert - Microsoft Purview & Cloud Metadata at Capgemini Portugal
New York, New York, United States - Full Time
Skills Needed
Microsoft Purview, Data Governance, Cloud Metadata, Azure, Aws, Data Map, Catalog, Lineage, Classifications, Glossary, Metadata Harvesting, Api Driven Automation, Governance Frameworks, Data Quality, Stakeholder Engagement, Data Architecture
Specialization
Candidates must possess strong, hands-on experience with Microsoft Purview Data Governance, including its core components like Data Map, Catalog, and Lineage, operating within multi-cloud (Azure + AWS) data environments. Proven success in implementing enterprise data governance programs and experience in regulated environments, such as financial services, are required.
Experience Required
Minimum 10 year(s)
Guidewire Developer- ClaimCenter (Insurance) at Capgemini Portugal
Tokyo, , Japan - Full Time
Skills Needed
Guidewire Claimcenter, Gosu, Java, Integration Frameworks, Insurance Claims Lifecycle, Technical Leadership, Japanese Language Proficiency, Project Management, Stakeholder Management, Architecture, Design, Implementation, Resource Planning, Performance Management, Risk Management
Specialization
Requires extensive experience with Guidewire ClaimCenter, Java, and Gosu, along with a strong understanding of insurance business processes. Candidates must possess Japanese language proficiency at the JLPT N3/N2 level or higher.
Experience Required
Minimum 5 year(s)
Financial Services Digital Customer Experience Strategy Leader at Capgemini Portugal
Atlanta, Georgia, United States - Full Time
Skills Needed
Digital Transformation, Customer Experience Strategy, Crm, Marketing Automation, Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, Pega, Financial Services, Ai/Ml, Generative Ai, Consulting, Business Development, Solution Architecture, Data Analytics, Stakeholder Management
Specialization
Candidates must have 20+ years of experience leading digital transformation programs in CX, CRM, or customer operations within the financial services sector. A bachelor's degree is required, while a master's degree such as an MBA or MS in a relevant field is strongly preferred.
Experience Required
Minimum 10 year(s)
Financial Services Digital Customer Experience Strategy Leader at Capgemini Portugal
Chicago, Illinois, United States - Full Time
Skills Needed
Digital Transformation, Customer Experience Strategy, Crm, Marketing Automation, Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, Pega, Financial Services, Consulting, Ai, Machine Learning, Data Analytics, Strategic Leadership, Business Development, Cloud Platforms
Specialization
Candidates must have over 20 years of experience in digital transformation, CRM, and customer operations within the financial services sector. A bachelor's degree is required, while a master's degree or MBA is strongly preferred.
Experience Required
Minimum 10 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a business analyst in contact center projects and in-depth understanding of Microsoft Dynamics. Candidates should possess excellent communication skills and the ability to define complex customer journeys.
Experience Required
Minimum 5 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Pune, maharashtra, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a business analyst in contact center projects and in-depth understanding of Microsoft Dynamics. Candidates should possess excellent communication skills and the ability to define complex customer journeys and service processes.
Experience Required
Minimum 5 year(s)
Business Analyst (Contact Center Domain) at Capgemini Portugal
Hyderabad, Telangana, India - Full Time
Skills Needed
Business Analysis, Contact Center, Microsoft Dynamics, Customer Service, Case Management, Crm Workflows, Customer Journeys, Contact Flows, Service Processes, Stakeholder Management, Requirement Workshops, Gap Analysis, Process Mapping, Uat, Functional Testing, Documentation
Specialization
Requires strong hands-on experience as a Business Analyst in Contact Center projects. Candidates must have in-depth understanding of Microsoft Dynamics and excellent stakeholder management skills.
Experience Required
Minimum 5 year(s)
SAP Strategy & Value Advisor for SAP Transformation Advisory at Capgemini Portugal
Gurgaon, haryana, India - Full Time
Skills Needed
Sap Pre Sales, Mba, Sap Solutions, Business Case Development, E2e Solution Architecture, C Level Consulting, Sap Transformation Strategy, Roadmap Development, Business Assessments, Value Stream Mapping, Digital Business Architecture, Sap S4 Ecosystem, Procurement, Finance, Supply Chain, Manufacturing
Specialization
Candidates must have 4-8 years of proven experience in SAP Pre-Sales roles, ideally with an MBA background. Required expertise includes a strong understanding of SAP solutions across key functional areas and experience in developing business cases and E2E solution architectures.
Experience Required
Minimum 5 year(s)
Associate Business Advisor at Capgemini Portugal
pune, maharashtra, India - Full Time
Skills Needed
Business Analysis, Process Elicitation, Data Analysis, Stakeholder Engagement, Domain Knowledge
Specialization
The role requires performing analysis of processes, systems, data, and business information. Building up domain knowledge is also a key aspect of the position.
Associate Business Advisor at Capgemini Portugal
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Process Analysis, System Analysis, Data Analysis, Business Information Research, Domain Knowledge, Business Advisory, Strategy Shaping, User Needs Understanding, Stakeholder Management, Process Elicitation, Capability Elicitation, Target Process Derivation, Business Requirement Derivation
Specialization
The role requires performing analysis of processes, systems, data, and business information, alongside conducting necessary research. A key component is building up relevant domain knowledge to support advisory functions.
Experience Required
Minimum 2 year(s)