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Customer Service Manager (Retention and Telesales) at IONOS SE
City of Cebu, Cebu, Philippines - Full Time
Skills Needed
Team Management, Customer Retention, Telesales, Coaching And Mentoring, Performance Management, Technical Support, Leadership, Customer Service, English Communication, Operational Reporting, Interviewing, Conflict Resolution
Specialization
Requires education or training in Computer Science, IT, or equivalent experience with strong leadership skills. Candidates must possess excellent English communication skills and technical know-how regarding internal operations and systems.
Experience Required
Minimum 5 year(s)
Business Development & Sales Manager Land (m/w/d) at Saab Seaeye Ltd
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Counter Sales- Customer Service Landscape products at SMITH TURF & IRRIGATION LLC
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Inventory Management, Product Knowledge, Order Entry, Troubleshooting, Data Entry, Retail Sales, Communication Skills, Decision Making, Lawn Care Applications
Specialization
Requires a high school diploma and at least 2 years of retail or counter sales experience. Candidates should be able to lift up to 50 pounds and possess strong technical research skills for parts and products.
Experience Required
Minimum 2 year(s)
Sales Associate Cashier and Car Wash Team Members at TOMMY'S EXPRESS
Sarasota, Florida, United States - Full Time
Skills Needed
Customer Service, Sales, Pos Transactions, Problem Solving, Communication, Interpersonal Skills, Conflict Resolution, Computer Literacy, Attention To Detail, Time Management
Specialization
Requires a high school diploma or equivalent and prior sales experience is preferred. Candidates must have strong communication skills, a friendly personality, and the ability to work flexible shifts.
Senior Sales Operations Agent- Bangkok, Thailand at Qatar Airways
Bangkok, , Thailand - Full Time
Skills Needed
Reservations, Ticketing, Amadeus, Gds, Sales Operations, Ms Office, Relationship Building, Communication Skills, Problem Solving, Refunds, Group Sales, Corporate Account Support, Pricing, Distribution Technology, English Fluency, Sales Administration
Specialization
Requires a Bachelor's degree and at least one year of job-related experience in airline sales or operations. Must be fluent in English, proficient in GDS systems like Amadeus, and possess the legal right to work in Thailand.
Experience Required
Minimum 2 year(s)
Sales Manager (m/f/d) ZEEKR Brand Car Dealership at Autohaus Bleker GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Relief Sales Representative - Bars and Restaurants at Reyes Beverage Group Corporate
Antioch, California, United States - Full Time
Skills Needed
Sales, Inventory Management, Order Entry, Merchandising, Product Rotation, Customer Service, Account Management, Driving
Specialization
Requires a High School Diploma or GED and 0 to 2 years of related experience. Must be at least 21 years old with a valid driver's license, reliable transportation, and acceptable auto insurance.
Front End Customer Experience and Sales Supervisor at The TJX Companies, Inc.
Ranson, West Virginia, United States - Full Time
Skills Needed
Customer Experience, Sales Leadership, Team Management, Loyalty Program Promotion, Pos Management, Training And Mentoring, Conflict Resolution, Merchandising, Multi Tasking, Organizational Skills, Communication, Shrink Reduction, Safety Awareness, Retail Operations
Specialization
Requires at least 1 year of retail experience and 6 months of leadership experience. Candidates must be available for a flexible schedule including nights and weekends and possess strong communication skills.
Experience Required
Minimum 2 year(s)
Wedding, Events Sales and Social Media Supervisor at York Museums Trust
London Area, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Customer Service and Sales Representative Female at CreditCare Credit Management LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Associate Clinical and Sales Specialist - Canberra at SEEK Ltd
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Aerie - Sr Brand Ambassador (Sr Sales Associate) at American Eagle Outfitters
, Alberta, Canada - Full Time
Skills Needed
Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork, Retail Operations, Loyalty Program Promotion, Inventory Management
Specialization
Candidates must be at least 18 years old with previous retail experience and a passion for AE and Aerie products. Availability to work evenings, weekends, and holidays is required.
Aerie - Sr Brand Ambassador (Sr Sales Associate) at American Eagle Outfitters
London, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork, Retail Operations, Cash Handling, Inventory Management, Brand Loyalty, Communication
Specialization
Candidates must be at least 18 years old with previous retail experience and a passion for AE and Aerie products. Availability to work evenings, weekends, and holidays is required.
Retail Sales Associate, Staten Island - Full Time at Macy's
New York, New York, United States - Full Time
Skills Needed
Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery, Cashiering, Relationship Building, Team Collaboration, Communication, Time Management, Adaptability, Electronic Device Proficiency
Specialization
Requires flexible availability for days, evenings, weekends, and holidays with dependable attendance. Must be able to perform physical tasks including standing for long periods and lifting up to 25 lbs.
Retail Sales Associate, Orland Square - Full Time at Macy's
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery, Cashiering, Relationship Building, Team Collaboration, Communication, Time Management, Adaptability, Electronic Device Proficiency
Specialization
Requires flexible availability for days, evenings, weekends, and holidays with a commitment to dependable attendance. Must be physically able to stand for long periods, lift 25lbs, and communicate effectively in English.
Associate Clinical and Sales Specialist - Canberra at LinkedIn
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Business Development and Commercial Sales Manager at LinkedIn
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Car Sales Consultant for New and Used Cars (m/f/d) at xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Sales Manager DACH (m/w/x) Region Norddeutschland at MAYTONI
, Bavaria, Germany - Full Time
Skills Needed
B2b Sales, Customer Relationship Management, Market Development, Lighting Technology Knowledge, Negotiation, Crm Systems, Strategic Planning, Account Management, Technical Consulting, English Proficiency, German Proficiency
Specialization
Candidates must have proven sales experience in the lighting industry and an existing network of relevant contacts in North Germany. Strong communication skills, B2B experience, and proficiency in German and English are required.
Experience Required
Minimum 5 year(s)
Retail Sales Executive (Kabupaten Bandung Barat) at BukuWarung
Bandung City, West Java, Indonesia - Full Time
Skills Needed
Merchant Acquisition, Relationship Management, Qris, Edc, Pos Systems, Market Analysis, Fintech, Sales Strategy, Field Sales, Payment Solutions, Customer Retention, Business Development
Specialization
Requires at least 5 years of experience in fintech, banking, or FMCG with a proven track record in merchant acquisition. Preference is given to candidates with knowledge of QRIS, EDC, or POS systems and a strong local merchant network.
Experience Required
Minimum 5 year(s)
Customer Service Manager (Retention and Telesales) at IONOS SE
City of Cebu, Cebu, Philippines -
Full Time


Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Management, Customer Retention, Telesales, Coaching and Mentoring, Performance Management, Technical Support, Leadership, Customer Service, English Communication, Operational Reporting, Interviewing, Conflict Resolution

Industry

IT Services and IT Consulting

Description
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. GOALS OF THE POSITION: Ensure smooth management of a team and achieve the goals set by the company. Be a role model for the team in terms of customer orientation and our business principles. Be the point person and elevation for all concerns. MAIN RESPONSIBILITIES: Ensure customer orientation and productivity of employees and react accordingly when needed. Provide orientation and set correct company expectations for employees which may include giving correct information, assistance and reference materials necessary to perform their jobs efficiently. Main contact for work-related needs of employees Assists in addressing and resolving variety of concerns and issues pertaining to account support, performance standards, relationship with colleagues/team, and other departments. Submit team performance reports and address performance problems through corrective disciplinary actions. Process and submit operational and administrative tasks on a timely manner Create and implement team based or individual action plans as needed to drive Performance. Meet team attendance and performance targets Conduct coaching and mentoring that are essential to the individual and team development Interact with different teams and departments within the company. Attend official organizational meetings set for updates and discussions Spearhead monthly retention activities and other activities that will promote camarederie and team work within the company To be service oriented and ensure customer satisfaction Continuous pro-active effort towards improving customer satisfaction and our internal procedures Conduct interviews for potential new agents or replacement agents. Others: Accepts other responsibilities as maybe assigned by superior according to the need of the Company. Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner. Administers all assigned functions consistent with and in support to the goal of the company. REQUIREMENTS Education or training in Computer Science , IT or equivalent experience Excellent English verbal and written communication skills Strong technical and customer service know how on 1&1 and other internal operation/ systems Experience with Customer Service and Technical Support Has strong leadership skills Organized, driven and results-oriented About IONOS IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Responsibilities
Manage a customer service team to achieve company goals while serving as a role model for customer orientation. Responsibilities include performance monitoring, coaching, conducting interviews, and spearheading retention activities.
Customer Service Manager (Retention and Telesales) at IONOS SE
City of Cebu, Cebu, Philippines - Full Time
Skills Needed
Team Management, Customer Retention, Telesales, Coaching And Mentoring, Performance Management, Technical Support, Leadership, Customer Service, English Communication, Operational Reporting, Interviewing, Conflict Resolution
Specialization
Requires education or training in Computer Science, IT, or equivalent experience with strong leadership skills. Candidates must possess excellent English communication skills and technical know-how regarding internal operations and systems.
Experience Required
Minimum 5 year(s)
Business Development & Sales Manager Land (m/w/d) at Saab Seaeye Ltd
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Counter Sales- Customer Service Landscape products at SMITH TURF & IRRIGATION LLC
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Inventory Management, Product Knowledge, Order Entry, Troubleshooting, Data Entry, Retail Sales, Communication Skills, Decision Making, Lawn Care Applications
Specialization
Requires a high school diploma and at least 2 years of retail or counter sales experience. Candidates should be able to lift up to 50 pounds and possess strong technical research skills for parts and products.
Experience Required
Minimum 2 year(s)
Sales Associate Cashier and Car Wash Team Members at TOMMY'S EXPRESS
Sarasota, Florida, United States - Full Time
Skills Needed
Customer Service, Sales, Pos Transactions, Problem Solving, Communication, Interpersonal Skills, Conflict Resolution, Computer Literacy, Attention To Detail, Time Management
Specialization
Requires a high school diploma or equivalent and prior sales experience is preferred. Candidates must have strong communication skills, a friendly personality, and the ability to work flexible shifts.
Senior Sales Operations Agent- Bangkok, Thailand at Qatar Airways
Bangkok, , Thailand - Full Time
Skills Needed
Reservations, Ticketing, Amadeus, Gds, Sales Operations, Ms Office, Relationship Building, Communication Skills, Problem Solving, Refunds, Group Sales, Corporate Account Support, Pricing, Distribution Technology, English Fluency, Sales Administration
Specialization
Requires a Bachelor's degree and at least one year of job-related experience in airline sales or operations. Must be fluent in English, proficient in GDS systems like Amadeus, and possess the legal right to work in Thailand.
Experience Required
Minimum 2 year(s)
Sales Manager (m/f/d) ZEEKR Brand Car Dealership at Autohaus Bleker GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Relief Sales Representative - Bars and Restaurants at Reyes Beverage Group Corporate
Antioch, California, United States - Full Time
Skills Needed
Sales, Inventory Management, Order Entry, Merchandising, Product Rotation, Customer Service, Account Management, Driving
Specialization
Requires a High School Diploma or GED and 0 to 2 years of related experience. Must be at least 21 years old with a valid driver's license, reliable transportation, and acceptable auto insurance.
Front End Customer Experience and Sales Supervisor at The TJX Companies, Inc.
Ranson, West Virginia, United States - Full Time
Skills Needed
Customer Experience, Sales Leadership, Team Management, Loyalty Program Promotion, Pos Management, Training And Mentoring, Conflict Resolution, Merchandising, Multi Tasking, Organizational Skills, Communication, Shrink Reduction, Safety Awareness, Retail Operations
Specialization
Requires at least 1 year of retail experience and 6 months of leadership experience. Candidates must be available for a flexible schedule including nights and weekends and possess strong communication skills.
Experience Required
Minimum 2 year(s)
Wedding, Events Sales and Social Media Supervisor at York Museums Trust
London Area, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Customer Service and Sales Representative Female at CreditCare Credit Management LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Associate Clinical and Sales Specialist - Canberra at SEEK Ltd
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Aerie - Sr Brand Ambassador (Sr Sales Associate) at American Eagle Outfitters
, Alberta, Canada - Full Time
Skills Needed
Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork, Retail Operations, Loyalty Program Promotion, Inventory Management
Specialization
Candidates must be at least 18 years old with previous retail experience and a passion for AE and Aerie products. Availability to work evenings, weekends, and holidays is required.
Aerie - Sr Brand Ambassador (Sr Sales Associate) at American Eagle Outfitters
London, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork, Retail Operations, Cash Handling, Inventory Management, Brand Loyalty, Communication
Specialization
Candidates must be at least 18 years old with previous retail experience and a passion for AE and Aerie products. Availability to work evenings, weekends, and holidays is required.
Retail Sales Associate, Staten Island - Full Time at Macy's
New York, New York, United States - Full Time
Skills Needed
Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery, Cashiering, Relationship Building, Team Collaboration, Communication, Time Management, Adaptability, Electronic Device Proficiency
Specialization
Requires flexible availability for days, evenings, weekends, and holidays with dependable attendance. Must be able to perform physical tasks including standing for long periods and lifting up to 25 lbs.
Retail Sales Associate, Orland Square - Full Time at Macy's
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery, Cashiering, Relationship Building, Team Collaboration, Communication, Time Management, Adaptability, Electronic Device Proficiency
Specialization
Requires flexible availability for days, evenings, weekends, and holidays with a commitment to dependable attendance. Must be physically able to stand for long periods, lift 25lbs, and communicate effectively in English.
Associate Clinical and Sales Specialist - Canberra at LinkedIn
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Business Development and Commercial Sales Manager at LinkedIn
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Car Sales Consultant for New and Used Cars (m/f/d) at xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Sales Manager DACH (m/w/x) Region Norddeutschland at MAYTONI
, Bavaria, Germany - Full Time
Skills Needed
B2b Sales, Customer Relationship Management, Market Development, Lighting Technology Knowledge, Negotiation, Crm Systems, Strategic Planning, Account Management, Technical Consulting, English Proficiency, German Proficiency
Specialization
Candidates must have proven sales experience in the lighting industry and an existing network of relevant contacts in North Germany. Strong communication skills, B2B experience, and proficiency in German and English are required.
Experience Required
Minimum 5 year(s)
Retail Sales Executive (Kabupaten Bandung Barat) at BukuWarung
Bandung City, West Java, Indonesia - Full Time
Skills Needed
Merchant Acquisition, Relationship Management, Qris, Edc, Pos Systems, Market Analysis, Fintech, Sales Strategy, Field Sales, Payment Solutions, Customer Retention, Business Development
Specialization
Requires at least 5 years of experience in fintech, banking, or FMCG with a proven track record in merchant acquisition. Preference is given to candidates with knowledge of QRIS, EDC, or POS systems and a strong local merchant network.
Experience Required
Minimum 5 year(s)
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