Sales And Marketing Jobs in Germany

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Customer Success Manager at ProviPanda GmbH
Lowa, Hesse, Germany - Full Time
Skills Needed
N/A
Finance Manager at Alexander Lloyd
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Investment Analyst at Mason Alexander
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Senior Product Manager at BMC SWITZERLAND
hessse, Brandenburg, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Senior Product Manager at BMC SWITZERLAND
hesse, Hesse, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
System Software Engineer (gn) Cloud & Simulation at Wandelbots GmbH
Ontario, Ontario, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 14 year(s)
Global AI Adoption & Transformation Lead (m/w/d) at SAF-HOLLAND INC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Manager, Client Success & Eurozone Operations at Visaandeschelde
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
QHSE Manager at Randstad Canada
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 18 year(s)
TEAMLEAD MASTER DATA (m/w/d) at House of Brands
Munich, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
IT Administrator (m/f/d) at revisa-treuhand
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Manager Forensic - Financial Crime at PwC Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
IT Security Specialist at Roland DGA Corp
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Line Chef at Goose and Berry
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Platform Engineer at OBI Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
System Software Engineer (gn) Cloud & Simulation at Wandelbots GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Production Manager at Jobandtalent UK
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Kitchen Support at Pepitos Randers
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Global Supply Chain Director at Grant Alexander
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior AML / KYC Analyst at PwC Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Customer Success Manager at ProviPanda GmbH
Lowa, Hesse, Germany -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 26

Salary

0.0

Posted On

25 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description

Building Team Lead & Structure

  • Team Lead role for Support & Success - you build the structure, processes and, in the long term, the team behind it.
  • Building onboarding structures for new support and success employees
  • First point of contact and main person responsible for all customer-related matters within the company (except sales)
  • Taking over customer responsibility as a last resort when support or account management cannot resolve the issue

Customer Experience

  • Expanding the customer experience for our corporate clients
  • Setup and maintenance of intercom automations and the entire onboarding experience
  • Further development of our Help Center for support and success topics
  • Responsibility for newsletter strategy

Customer Success

  • The number one contact person between Dev, Sales and Product for everything concerning customer voice and feedback.
  • Ongoing process optimization in the area of ​​customer relations
  • Close sparring partner for our account manager on all topics other than upselling and contract renewal.
  • Tracking of relevant success KPIs (churn, retention, customer health)
  • Taking over support/success issues for enterprise customers where more depth and experience are required.
  • Independent decision-making regarding refunds, goodwill cases and critical payment issues (Stripe)
  • Regular reporting to the Managing Director & Head of Sales

qualification

  • Experience in Customer Success within a SaaS environment
  • You can lead a team and enjoy taking on responsibility.
  • You make quick, confident decisions and stand by them.
  • Technical understanding - You are familiar with tools like Stripe, Intercom, Slack, Claude and can quickly find your way around new systems.
  • A good sense of when to be lenient and when not to be.
  • Structured work style, but flexible enough for everyday startup life
  • Strong communication skills across departments
  • Hands-on mentality across departments - You're keen on startups and implementation
  • Structured work style, but flexible enough for everyday startup life
  • Experience in building structures and processes, not just in executing existing ones


Responsibilities
Customer Success Manager at ProviPanda GmbH
Lowa, Hesse, Germany - Full Time
Skills Needed
N/A
Finance Manager at Alexander Lloyd
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Investment Analyst at Mason Alexander
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Senior Product Manager at BMC SWITZERLAND
hessse, Brandenburg, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Senior Product Manager at BMC SWITZERLAND
hesse, Hesse, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
System Software Engineer (gn) Cloud & Simulation at Wandelbots GmbH
Ontario, Ontario, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 14 year(s)
Global AI Adoption & Transformation Lead (m/w/d) at SAF-HOLLAND INC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Manager, Client Success & Eurozone Operations at Visaandeschelde
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
QHSE Manager at Randstad Canada
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 18 year(s)
TEAMLEAD MASTER DATA (m/w/d) at House of Brands
Munich, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
IT Administrator (m/f/d) at revisa-treuhand
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Manager Forensic - Financial Crime at PwC Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
IT Security Specialist at Roland DGA Corp
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Line Chef at Goose and Berry
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Platform Engineer at OBI Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
System Software Engineer (gn) Cloud & Simulation at Wandelbots GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Production Manager at Jobandtalent UK
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Kitchen Support at Pepitos Randers
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Global Supply Chain Director at Grant Alexander
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior AML / KYC Analyst at PwC Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
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