About the job

ELE Interiors is a friendly, boutique Interior Design company committed to delivering outstanding design solutions globally. We’re looking for a dedicated Sales Administrator to join our team and support client relationships, this role calls for someone assertive and presentable both on the phone and in-person to deal with HNW clients. Highly organised, confident to work independently and has a good understanding of reporting, document organisation & CRM systems.

Key Responsibilities:

• Client Communication: Respond promptly and professionally to client inquiries via phone, social media platforms, email, and text.
• CRM Management: Keep client data and sales activities up-to-date in the CRM.
• Sales Support: Create & amend proposals depending on project requirements, and ensure all documents are processed and signed in a timely manner. Assist with other administration tasks as necessary.
• Document Organisation: Save & organise client documents in shared folders, coordinating with the admin team to keep files current.
• Collaboration with Marketing: Work with Marketing to track lead sources and assess the effectiveness of campaigns. Create company profiles & portfolios for sales pitches. Occasionally assist with Marketing Administration work
• Reporting & Coordination: Attend daily sales meetings, assist with progress reports, and update the team on client activities.
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Requirements

Required Skills & Experience:

• Experience in sales administration, preferably in interior design or a related creative/construction field.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• Proficiency with CRM tools and general sales processes.
• Ability to manage multiple tasks and respond promptly to client needs.

Marketing Analytics | Business Analytics | Data Analytics | Data-Driven Decision Making | Marketing Campaign Management | Market Research | SQL | Python (Basic) | R Programming (Basics) | Performance Reporting | Process Optimization | Lead Generation | Customer Retention | Team Leadership | SLA Compliance | Proposal Preparation | Performance Dashboards | Cross-Functional Collaboration | ROI Analysis | GTM Strategy | Marketing Intelligence | Campaign Attribution | B2B Marketing | CRM Management | Competitive Intelligence | Customer Engagement | Power BI & Tableau | Campaign Performance Analysis | Brand Awareness | Process Improvement | Team Collaboration | Team Leadership | Campaign Execution | Training & Mentoring | Oracle & wtms