JOIN CENTORRINO TECHNOLOGIES: INNOVATE, GROW, AND THRIVE WITH US!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.
We’re on a mission to redefine the customer experience, and we need a driven Systems Administrator to join our Transitions Team.
We are looking for someone passionate about customer service and experience, who thrives in a collaborative environment and jumping into the unknown. The Systems Administrator is a vital role in the Transitions team, responsible for the discovery and documentation of a new customers environment. The role will involve the standardisation of environments, identify risks and assist in escalated tickets.

• Identify, Discover and Document customer IT environments.
• Manage, secure, and optimise the organisation’s IT infrastructure to CT Best Practice and Standards.
• Maintain strong documentation practices for operational clarity.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Building strong relationships with customers by demonstrating positivity, approachability, and a willingness to go above and beyond to help.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.
• Manage and resolve escalated tickets and issues