Driven by personally lived experience, The Protective Care Group was born to provide bespoke, tailor-made support for young people with severe and complex needs, particularly those exhibiting challenging behaviour. We specialise in providing a level of support that local authorities are often unable to; support that makes a real difference to somebody’s quality of life and future prospects.
We care deeply about the services we provide but we’re also very ambitious and growing quickly across the UK. To support with this growth, we have an exciting new opportunity for a Logistics Coordinator.
The role is critical in ensuring continuity of care with the Cover Team - a team of 20+ Support Workers, handling shift allocations, responding to last-minute cover requests, and maintaining compliance with workforce regulations. The Logistics Coordinator will work closely with the Cover Team Manager, Operations Director, Field Management Team, HR, and Support Workers to ensure smooth service delivery while balancing operational demands and staff well-being.

REQUIREMENTS

• Excellent organisational skills with the ability to manage multiple priorities under pressure
• Strong problem-solving abilities, particularly in dealing with last-minute rota changes
• Effective communication and interpersonal skills to liaise with Support Workers, management, and external Stakeholders
• High attention to detail when maintaining and updating rotas to ensure compliance with contractual agreements
• Ability to use rostering software and databases efficiently (experience with workforce management systems is a plus)
• Full, clean manual UK driving license
• Excellent understanding of Excel Spreadsheets and SharePoint

BENEFITS

• Competitive salary of £32,000 per annum
• Company pension scheme
• 33 days annual leave including bank holidays PLUS your birthday off
• Professional Development: Continued investment in you, your skills, knowledge and career
• Wellbeing Support: Dedicated management team, internal Wellbeing Specialist, and free confidential counselling services.
• Refer-a-Friend Scheme: Earn up to £1,000 by referring someone to join PCG
  If you’re looking for a new role that will keep you on your toes and professionally developing, whilst actively contributing towards making a difference then apply below – we can’t wait to hear from you

As an essential member of our Operations Team, you will:

• Communicate shifts with all Cover Staff (direct message via WhatsApp)
• Work closely with the Cover Team Manager
• Communicate with Team Managers to brief Cover Staff and pass on contact details
• Monitor and update all Team Rota’s with Cover Staff
• Forecast cover for leave and training
• Liaise with the Training Manager for training cover
• Every Friday, inform “On Call” Management of cover staff over the weekend
• Support Team Managers with rota completion
• Facilitate the set up and closing of Services
• Ensure vehicles are delivered to the garage for timely repairs, maintenance, and MOT compliance·