Technology & Ai Jobs in United Kingdom

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Technical Services Manager at Elevate Technology Group
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Finance Manager at Orion technology systems
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Quality Control Inspector at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Maintenance Manager at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Information Security & GRC Specialist at VIX TECHNOLOGY UK LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Senior Java Software Engineer at Wissen Technology Limited
london, Avon - England, United Kingdom - Full Time
Skills Needed
N/A
Quality Control Inspector at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Delivery Lead at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
End User Support / Desktop Support Engineer at Kovan Technology Solutions
London, Manitoba, United Kingdom - Full Time
Skills Needed
N/A
Delivery Lead at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
HR Assistant at McGeoch Technology Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Salesforce Developer at CoolPeople Technology a.s.
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Project Manager at Trusted Technology Limited
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Production Planning Coordinator at Armstrong Fluid Technology
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
HR Business Partner at Armstrong Fluid Technology
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
End User Support / Desktop Support Engineer at Kovan Technology Solutions
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
SAP FICO Consultant (43849) at CoolPeople Technology a.s.
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Mechanical Design Engineer at Good People Technology LLC
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Business Analyst at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Business Analyst at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Technical Services Manager at Elevate Technology Group
England, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Dec, 26

Salary

170000.0

Posted On

01 Oct, 26

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Full job description

Role: Technical Services Manager

Location: Middlewich, Cheshire

Package: £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles

We’re looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base.

This is a hands-on leadership role for someone who understands how an MSP operates. You’ll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function.

The Role

You’ll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical team has the structure, resources and development needed to perform effectively.

Previous experience working within a Managed Service Provider (MSP) environment is essential.

Your responsibilities will include:

  • Leading, managing and developing the technical team
  • Conducting regular one-to-ones and appraisals, alongside recruitment and onboarding
  • Taking ownership of service delivery and ensuring SLA commitments are achieved
  • Allocating technical resources across support and project requirements
  • Monitoring operational KPIs and implementing service improvements
  • Acting as a senior escalation point for complex technical issues
  • Providing hands-on escalated technical support when required
  • Maintaining high standards across tickets, customer documentation and contract records
  • Leading technical discussions with customers around hardware, software and IT projects
  • Conducting customer reviews, presenting service performance and identifying areas for improvement
  • Supporting technical pre-sales and post-sales activity
  • Working with senior management to plan recruitment, training and future technical capability

Responsibilities

Full job description

Role: Technical Services Manager

Location: Middlewich, Cheshire

Package: £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles

We’re looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base.

This is a hands-on leadership role for someone who understands how an MSP operates. You’ll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function.

The Role

You’ll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical team has the structure, resources and development needed to perform effectively.

Previous experience working within a Managed Service Provider (MSP) environment is essential.

Your responsibilities will include:

  • Leading, managing and developing the technical team
  • Conducting regular one-to-ones and appraisals, alongside recruitment and onboarding
  • Taking ownership of service delivery and ensuring SLA commitments are achieved
  • Allocating technical resources across support and project requirements
  • Monitoring operational KPIs and implementing service improvements
  • Acting as a senior escalation point for complex technical issues
  • Providing hands-on escalated technical support when required
  • Maintaining high standards across tickets, customer documentation and contract records
  • Leading technical discussions with customers around hardware, software and IT projects
  • Conducting customer reviews, presenting service performance and identifying areas for improvement
  • Supporting technical pre-sales and post-sales activity
  • Working with senior management to plan recruitment, training and future technical capability

Technical Services Manager at Elevate Technology Group
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Finance Manager at Orion technology systems
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Quality Control Inspector at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Maintenance Manager at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Information Security & GRC Specialist at VIX TECHNOLOGY UK LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Senior Java Software Engineer at Wissen Technology Limited
london, Avon - England, United Kingdom - Full Time
Skills Needed
N/A
Quality Control Inspector at APPLY4 TECHNOLOGY LIMITED
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Delivery Lead at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
End User Support / Desktop Support Engineer at Kovan Technology Solutions
London, Manitoba, United Kingdom - Full Time
Skills Needed
N/A
Delivery Lead at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
HR Assistant at McGeoch Technology Limited
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Salesforce Developer at CoolPeople Technology a.s.
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Project Manager at Trusted Technology Limited
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Production Planning Coordinator at Armstrong Fluid Technology
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
HR Business Partner at Armstrong Fluid Technology
London, Leicestershire - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
End User Support / Desktop Support Engineer at Kovan Technology Solutions
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
SAP FICO Consultant (43849) at CoolPeople Technology a.s.
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Mechanical Design Engineer at Good People Technology LLC
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Business Analyst at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Business Analyst at Leo Lens Technology Co Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
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