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Director - Customer Care - Residential Sales (RES7) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Customer Care, Lead Management, Service Excellence, Team Management, Performance Metrics, Customer Feedback, Collaboration, Resident Engagement, Technology Utilization, Reporting, Industry Best Practices, Analytical Skills, Communication Skills, Interpersonal Skills, Crm Systems, Organizational Skills
Specialization
Candidates must have a significant experience in managing customer care operations, particularly in the residential or real estate industries, with a minimum of 12-15 years in customer service leadership. A bachelor's degree in a relevant field is required, with a master's degree preferred.
Experience Required
Minimum 10 year(s)
Director - Digital Engineering & Survey, Roads Program (Del 182) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Digital Engineering, Surveying, Project Management, Data Analysis, Gis, Bim, Data Analytics, Stakeholder Management, Innovation, Collaboration, Strategic Thinking, Problem Solving, Infrastructure Development, Sustainability, Compliance, Community Engagement
Specialization
Candidates must have a Bachelor's degree in Civil Engineering, Geomatics, or a related field, with a Master's degree preferred. A minimum of 10 years of experience in digital engineering or surveying, including 5 years in a leadership role, is required.
Experience Required
Minimum 10 year(s)
Environmental Senior Manager - Roads Program (Del 184) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Environmental Management, Infrastructure Projects, Environmental Impact Assessments, Sustainability Practices, Compliance Monitoring, Stakeholder Engagement, Training Development, Environmental Legislation, Gis, Reporting Software
Specialization
A Bachelor's degree in Environmental Science, Civil Engineering, or a related field is required, with a Master's degree highly desirable. Candidates should have 8-10 years of experience in environmental management, particularly in infrastructure projects.
Experience Required
Minimum 10 year(s)
Manager/Principal Scientist Research & Development - Polymer Formulation at Cresilon, Inc.
New York, New York, United States - Full Time
Skills Needed
Polymer Material Science, Formulation Strategies, Analytical Chemistry, Biomaterial Interactions, Research Practices, Regulatory Submissions, Team Leadership, Problem Solving, Project Management, Product Development, Technical Collaboration, Documentation, Customer Interaction, Intellectual Property Development, Quality Control, Manufacturing Process Development, Communication
Specialization
Candidates must have a Master's degree in a relevant field and at least 10 years of research experience in polymeric materials. A minimum of 2 years of direct management experience is also required, along with strong problem-solving and communication skills.
Experience Required
Minimum 10 year(s)
Senior/Manager, Mechanical & Electrical Engineering at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
English, Weibull Analysis, Working Experience, Fault Tree Analysis, Fmeca, Communication Skills, Interpersonal Skills, Tolerance Analysis
Specialization
A maintenance organization
Qualification
Graduate
Senior/Electrical & Instrumentation Engineer (Based in Jurong Island) at CORA ENVIRONMENT GROUP PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Collaboration, Instrumentation, Teamwork, Technical Proficiency, Interpersonal Skills
Specialization
Electrical, Engineering
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Retail Sales Administration Assistant – Stage (6 mois) Janvier 2026 (F/H/NB at Ubisoft
Paris, Ile-de-France, France - Full Time
Skills Needed
Sales Administration, Data Analysis, Retail Operations, Project Management, Communication, Analytical Skills, Curiosity, Video Game Industry Knowledge
Specialization
Candidates should be students in higher education with an interest in sales administration, data, and project management. A first experience in these areas is ideal, along with strong analytical skills and a good command of English.
Controller at JAM Industries Ltd
Baie-d'urfe, QC H9X 4B7, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Operator Mechanisch at NL Techniek
Joure, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Verpleegkundig Teamleider at Argos Zorggroep
Schiedam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SCM Administrator at STYL SOLUTIONS PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Excel, Supply Chain, Office Application, Management System
Specialization
Business Administration, Administration, Business, Management, Supply Chain Management
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Automotive Sales Consultant at Dobson Chrysler Dodge Jeep Fiat
Saint John, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Equipment Development AI Intern at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Python, Data Science, Web Design, Analytical Skills
Qualification
Graduate
SENIOR TRADE OPERATION at PETROEAST SINGAPORE PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
English, Communication Skills, Chinese
Qualification
Graduate
Deli Assistant Bonnington Centra at Bonnington Dublin Hotel
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Flexible Schedule, Interpersonal Skills
Qualification
Graduate
Software Engineer [1-3 Years Exp, Java, JavaScript] at TALENTSIS PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Spring Boot, Node.Js, Performance Tuning, Computer Science, Code, Security, Javascript, Architecture, React.Js, Elasticsearch, Software Development, Infrastructure, Microservices, Mongodb, Java, Docker, Typescript
Specialization
Computer science engineering or a related field
Qualification
Graduate
Financial Controller (32–36 uur) at Stadsbank Oost Nederland
7512 Enschede, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Deli Baker at Pilot Company
Clear Brook, Virginia, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Safety, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Maintenance Manager at IKO Industries Ltd
Hawkesbury, ON, Canada - Full Time
Skills Needed
Computer Skills, Autocad, Maximo
Specialization
A related technical field (bsme is preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Janitorial Maintenance at Pilot Company
Columbia, South Carolina, United States - Full Time
Skills Needed
Team Building, Customer Service, Guest Service, Maintenance, Cleaning, Repair, Self Starter, Motivation, Flexibility, Physical Stamina
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Director - Customer Care - Residential Sales (RES7) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Care, Lead Management, Service Excellence, Team Management, Performance Metrics, Customer Feedback, Collaboration, Resident Engagement, Technology Utilization, Reporting, Industry Best Practices, Analytical Skills, Communication Skills, Interpersonal Skills, CRM Systems, Organizational Skills

Industry

Entertainment Providers

Description
The role will be responsible and accountable for the department that supports all customer care activities within the Residential sales team. The role will be responsible for managing the contact center, lead management, customer services throughout the customer journey, resale activities as well as escalations. A dedicated VIP concierge service must also be established for HNW investors and residents. A deep understanding of customer care principles, lead management and experience in managing VIP clients is a must. Key Responsibilities Develop and execute comprehensive customer care strategies that align with Qiddiya's mission and values. Lead, mentor, and manage a dynamic customer care team, fostering a culture of service excellence and accountability. Establish performance metrics and conduct regular assessments to ensure the highest levels of customer satisfaction. Implement systems to gather customer feedback, analyze trends, and propose actionable improvements. Collaborate with other departments to ensure a seamless resident experience across all functions, from sales to maintenance and beyond. Drive initiatives that encourage resident engagement and community building. Utilize technology and digital platforms to streamline customer care operations and enhance service delivery. Prepare reports and presentations on customer care performance for senior management and stakeholders. Remain up-to-date on industry best practices and customer care trends to continuously innovate and improve services. Saudi citizen Significant experience in managing customer care operations, including omnichannel contact centers in the Middle East or Internationally. Experience in managing HNWI is a significant advantage. Bachelor’s degree in Business Administration, Hospitality Management, or a related field; Master’s degree preferred. Minimum of 12-15 years of experience in customer care or customer service leadership, particularly in the residential or real estate industries. Demonstrable experience in managing customer care teams and driving service excellence. Strong analytical skills to interpret customer data and feedback for informed decision-making. Excellent communication and interpersonal skills, with the aptitude to engage and influence a diverse audience. Proven ability to develop and implement effective customer care strategies. Familiarity with CRM systems and digital customer engagement tools. Strong organizational skills with the capability to manage multiple priorities in a fast-paced environment.
Responsibilities
The Director of Customer Care will manage all customer care activities within the Residential sales team, including the contact center and customer services throughout the customer journey. They will also establish a VIP concierge service for high-net-worth investors and residents.
Director - Customer Care - Residential Sales (RES7) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Customer Care, Lead Management, Service Excellence, Team Management, Performance Metrics, Customer Feedback, Collaboration, Resident Engagement, Technology Utilization, Reporting, Industry Best Practices, Analytical Skills, Communication Skills, Interpersonal Skills, Crm Systems, Organizational Skills
Specialization
Candidates must have a significant experience in managing customer care operations, particularly in the residential or real estate industries, with a minimum of 12-15 years in customer service leadership. A bachelor's degree in a relevant field is required, with a master's degree preferred.
Experience Required
Minimum 10 year(s)
Director - Digital Engineering & Survey, Roads Program (Del 182) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Digital Engineering, Surveying, Project Management, Data Analysis, Gis, Bim, Data Analytics, Stakeholder Management, Innovation, Collaboration, Strategic Thinking, Problem Solving, Infrastructure Development, Sustainability, Compliance, Community Engagement
Specialization
Candidates must have a Bachelor's degree in Civil Engineering, Geomatics, or a related field, with a Master's degree preferred. A minimum of 10 years of experience in digital engineering or surveying, including 5 years in a leadership role, is required.
Experience Required
Minimum 10 year(s)
Environmental Senior Manager - Roads Program (Del 184) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Environmental Management, Infrastructure Projects, Environmental Impact Assessments, Sustainability Practices, Compliance Monitoring, Stakeholder Engagement, Training Development, Environmental Legislation, Gis, Reporting Software
Specialization
A Bachelor's degree in Environmental Science, Civil Engineering, or a related field is required, with a Master's degree highly desirable. Candidates should have 8-10 years of experience in environmental management, particularly in infrastructure projects.
Experience Required
Minimum 10 year(s)
Manager/Principal Scientist Research & Development - Polymer Formulation at Cresilon, Inc.
New York, New York, United States - Full Time
Skills Needed
Polymer Material Science, Formulation Strategies, Analytical Chemistry, Biomaterial Interactions, Research Practices, Regulatory Submissions, Team Leadership, Problem Solving, Project Management, Product Development, Technical Collaboration, Documentation, Customer Interaction, Intellectual Property Development, Quality Control, Manufacturing Process Development, Communication
Specialization
Candidates must have a Master's degree in a relevant field and at least 10 years of research experience in polymeric materials. A minimum of 2 years of direct management experience is also required, along with strong problem-solving and communication skills.
Experience Required
Minimum 10 year(s)
Senior/Manager, Mechanical & Electrical Engineering at SMRT Corporation Ltd
Singapore, , Singapore - Full Time
Skills Needed
English, Weibull Analysis, Working Experience, Fault Tree Analysis, Fmeca, Communication Skills, Interpersonal Skills, Tolerance Analysis
Specialization
A maintenance organization
Qualification
Graduate
Senior/Electrical & Instrumentation Engineer (Based in Jurong Island) at CORA ENVIRONMENT GROUP PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, Collaboration, Instrumentation, Teamwork, Technical Proficiency, Interpersonal Skills
Specialization
Electrical, Engineering
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Retail Sales Administration Assistant – Stage (6 mois) Janvier 2026 (F/H/NB at Ubisoft
Paris, Ile-de-France, France - Full Time
Skills Needed
Sales Administration, Data Analysis, Retail Operations, Project Management, Communication, Analytical Skills, Curiosity, Video Game Industry Knowledge
Specialization
Candidates should be students in higher education with an interest in sales administration, data, and project management. A first experience in these areas is ideal, along with strong analytical skills and a good command of English.
Controller at JAM Industries Ltd
Baie-d'urfe, QC H9X 4B7, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Operator Mechanisch at NL Techniek
Joure, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Verpleegkundig Teamleider at Argos Zorggroep
Schiedam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SCM Administrator at STYL SOLUTIONS PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Excel, Supply Chain, Office Application, Management System
Specialization
Business Administration, Administration, Business, Management, Supply Chain Management
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Automotive Sales Consultant at Dobson Chrysler Dodge Jeep Fiat
Saint John, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Equipment Development AI Intern at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Python, Data Science, Web Design, Analytical Skills
Qualification
Graduate
SENIOR TRADE OPERATION at PETROEAST SINGAPORE PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
English, Communication Skills, Chinese
Qualification
Graduate
Deli Assistant Bonnington Centra at Bonnington Dublin Hotel
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Flexible Schedule, Interpersonal Skills
Qualification
Graduate
Software Engineer [1-3 Years Exp, Java, JavaScript] at TALENTSIS PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Spring Boot, Node.Js, Performance Tuning, Computer Science, Code, Security, Javascript, Architecture, React.Js, Elasticsearch, Software Development, Infrastructure, Microservices, Mongodb, Java, Docker, Typescript
Specialization
Computer science engineering or a related field
Qualification
Graduate
Financial Controller (32–36 uur) at Stadsbank Oost Nederland
7512 Enschede, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Deli Baker at Pilot Company
Clear Brook, Virginia, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Safety, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Maintenance Manager at IKO Industries Ltd
Hawkesbury, ON, Canada - Full Time
Skills Needed
Computer Skills, Autocad, Maximo
Specialization
A related technical field (bsme is preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Janitorial Maintenance at Pilot Company
Columbia, South Carolina, United States - Full Time
Skills Needed
Team Building, Customer Service, Guest Service, Maintenance, Cleaning, Repair, Self Starter, Motivation, Flexibility, Physical Stamina
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.