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Trainer - Candidate Services at Prometric
, , United States - Full Time
Skills Needed
Training Program Development, Instructional Design, Customer Service, Elearning Content Creation, Performance Gap Analysis, Presentation Skills, Leadership, Analytical Skills, Microsoft Office, Salesforce, Coaching, Curriculum Development
Specialization
Candidates must have a college degree or equivalent experience and at least 12 months of experience within Prometric Candidate Services. Proficiency in Microsoft Office and strong presentation, leadership, and interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Shared Services Lead, VIC/ SA at Stantec
Melbourne, Victoria, Australia - Full Time
Skills Needed
People Management, Verbal Communication, Written Communication, Microsoft Office Suite, Office Management, Administrative Services, Stakeholder Management, Event Coordination, Time Management, Multi Tasking, Client Service Focus, Process Improvement
Specialization
Requires demonstrated experience in leading administration and office management services, preferably with remote teams, and strong people management skills. A qualification in Business Administration or equivalent experience and proficiency in Microsoft Office are required.
Experience Required
Minimum 5 year(s)
Lead - Managed Infra Services at Malomatia
Doha, , Qatar - Full Time
Skills Needed
Infrastructure Operations Management, Service Delivery, Project Management, Change Management, Data Center Operations, Virtualization, Network Platforms, Incident Management, Problem Management, Performance Optimization, Itil, Client Engagement, Information Security, Compliance, Troubleshooting, Hybrid Cloud
Specialization
Requires a Bachelor's degree in Computer Science or IT and at least 8 years of experience in infrastructure services. Candidates should be proficient in ITIL frameworks and have strong technical knowledge of on-premise hardware and virtualization.
Experience Required
Minimum 5 year(s)
Director, Permanency Services at TFI Family Services, Inc.
Overland Park, Kansas, United States - Full Time
Skills Needed
Program Management, Staff Supervision, Regulatory Compliance, Clinical Oversight, Administrative Management, Policy Development, Cultural Sensitivity, Public Speaking, Teamwork, Strategic Planning
Specialization
Requires a Master's degree in a human services field (or willingness to enroll) and at least 2 years of supervisory experience in Permanency Services. A valid driver's license and ability to meet agency driving standards are mandatory.
Experience Required
Minimum 2 year(s)
Director, Permanency Services at TFI Family Services, Inc.
Gardner, Kansas, United States - Full Time
Skills Needed
Program Management, Supervisory Experience, Regulatory Compliance, Clinical Oversight, Administrative Management, Staff Development, Policy Implementation, Cultural Sensitivity, Public Relations, Teamwork
Specialization
Requires a Master's degree in a human services field (or willingness to enroll) and at least 2 years of supervisory experience in Permanency Services. A valid driver's license and ability to meet agency driving standards are mandatory.
Experience Required
Minimum 2 year(s)
Health Services Registration at HASC PERSONNEL SERVICES INC
Pasadena, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Scheduling, Record Maintenance, Electronic Medical Records, Microsoft Word, Microsoft Excel, Organizational Skills, Patient Coordination, Conflict Resolution
Specialization
Requires a high school diploma or GED and proven customer service skills. Candidates must be proficient in basic Microsoft Office applications and capable of learning custom healthcare software.
Environmental Services Worker at HealthCareersInSask.ca
Melfort, Saskatchewan, Canada - Full Time
Skills Needed
Cleaning, Sanitization, Computer Skills, Independent Work, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Director of Clinical Services at MATER MEDICAL RESEARCH INSTITUTE LIMITED
, Queensland, Australia - Full Time
Skills Needed
Clinical Governance, Risk Management, Strategic Planning, Stakeholder Management, Conflict Resolution, Business Management, Clinical Operations, Change Management, Interpersonal Communication, Negotiation, Data Analysis, Evidence Based Practice, Financial Responsibility, Patient Centred Care, Leadership, Healthcare Management
Specialization
Candidates must possess tertiary qualifications in health management, business, or related disciplines. Demonstrated experience in business management, clinical excellence, and the ability to lead through complexity and change is required.
Experience Required
Minimum 10 year(s)
Environmental Services Worker at HealthCareersInSask.ca
Prince Albert, Saskatchewan, Canada - Full Time
Skills Needed
Cleaning, Sanitization, Basic Computer Skills, Independent Work
Specialization
Requires a Grade 10 education and basic computer skills. No previous experience is necessary, though a valid driver's license may be required.
Coordinator of Maps Services at Easter Seals Tennessee Inc
, Tennessee, United States - Full Time
Skills Needed
Strategic Development, Leadership, Budget Management, Contract Negotiation, Case Management, Person Centered Planning, Advocacy, Time Management, Microsoft Office, Communication, Organization, Multi Tasking
Specialization
Requires a Bachelor's degree in recreation, special education, or a related field. Preferred experience includes 3 years of leadership and knowledge of DDA services and electronic case management systems.
Experience Required
Minimum 2 year(s)
Maintenance Services Manager at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance Planning, Root Cause Analysis, Switching Procedures, Vendor Management, Incident Management, Risk Analysis, Operational Documentation, Team Leadership, Compliance Management, Customer Service
Specialization
Requires over 5 years of experience in data centres, facilities, or engineering operations. Candidates must possess strong knowledge of maintenance planning, RCA reporting, and experience managing third-party service providers.
Experience Required
Minimum 5 year(s)
Haitian/Cuban Services Intern at Connecticut Institute For Refu
Bridgeport, Connecticut, United States - Full Time
Skills Needed
Haitian Creole, Spanish, Outreach, Interpretation, Translation, Case Management, Client Intake, Public Speaking, Cultural Sensitivity, Microsoft Office
Specialization
Requires fluency in either Haitian Creole or Spanish and a degree in progress or completed in Social Work, International Relations, or a related field. Candidates should possess strong communication skills and experience with diverse populations.
Environmental Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Sanitization, Housekeeping
Specialization
Requires Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Analyst - HR Shared Services at METRO/MAKRO
Pune, maharashtra, India - Full Time
Skills Needed
Hr Shared Services, Employee Life Cycle Management, Sap, Oracle Fusion, Ms Word, Ms Excel, Ms Outlook, Case Management Tools, Stakeholder Management, English Communication, Administrative Ability, Customer Service, Process Improvement, Interpersonal Skills, Diplomacy, Hr Compliance
Specialization
Requires a Graduate or Postgraduate degree with 3 to 5 years of experience in HR shared services, preferably supporting the EU region. Proficiency in HRMS platforms like SAP or Oracle Fusion and strong English communication skills are essential.
Experience Required
Minimum 2 year(s)
DIRECTOR OF CLINICAL SERVICES at Southbridge Healthcare LP
Toronto, Ontario, Canada - Full Time
Skills Needed
Geriatric Care, Infection Prevention And Control, Rai Mds, Quality Improvement, Risk Management, Clinical Leadership, Nursing Management, Microsoft Word, Microsoft Excel, Resident Care Assessment, Adult Education Principles, Occupational Health And Safety
Specialization
Requires a Registered Nurse (RN) in good standing with the CNO and at least three years of experience in long-term care. Must be proficient in RAI-MDS and clinical software, with a valid vulnerable sector check and TB skin test.
Experience Required
Minimum 2 year(s)
Player Services Administrator at Cherokee Nation Businesses
Tahlequah, Oklahoma, United States - Full Time
Skills Needed
Leadership, Communication, Organization, Customer Service, Staff Training, Operational Support, Basic Math, Microsoft Excel, Microsoft Word, Microsoft Outlook, Compliance Management, Gaming Regulations
Specialization
Requires a high school diploma or GED and at least one year of casino operations experience or three years in customer-facing supervisory roles. Must be able to obtain necessary gaming and liquor licenses and work in a casino environment.
Experience Required
Minimum 2 year(s)
Director of Culinary Services at Ciel Washington Township LLC
Janesville, Wisconsin, United States - Full Time
Skills Needed
Menu Development, Kitchen Management, Budget Management, Staff Training, Food Safety Compliance, Inventory Control, Dietary Planning, Performance Management, Scheduling, Vendor Management, Quality Control, Communication
Specialization
Requires at least eight years of food service experience, with three years in a supervisory role and a preferred culinary degree. Must hold or obtain necessary food handling certifications and possess strong management and communication skills.
Experience Required
Minimum 5 year(s)
Lead- Global Finance Services at Titan
Bengaluru, karnataka, India - Full Time
Skills Needed
Ssc Implementation, Process Optimization, Change Management, Performance Management, Stakeholder Management, Quality Assurance, Root Cause Analysis, Sap Fi, Oracle Fi, Master Data Maintenance, Financial Reporting, Functional Testing, Kpi Development, Risk Assessment, Erp Integration, Project Management
Specialization
Requires a CA or MBA with over 18 years of experience in shared services environments and strong accounting knowledge. Must possess expertise in ERP systems (SAP/Oracle) and the ability to manage complex change management and multi-functional teams.
Experience Required
Minimum 10 year(s)
Environmental Services Worker at HealthCareersInSask.ca
Cabri, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Cleaning, Sanitization, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Environmental Services Worker at HealthCareersInSask.ca
Invermay, Saskatchewan, Canada - Full Time
Skills Needed
Basic Computer Skills, Ability To Work Independently
Specialization
A Grade 10 education is required for this position. Additionally, a valid driver's license is necessary where required, and there are no guaranteed hours.
Trainer - Candidate Services at Prometric
, , United States -
Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

50000.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training Program Development, Instructional Design, Customer Service, eLearning Content Creation, Performance Gap Analysis, Presentation Skills, Leadership, Analytical Skills, Microsoft Office, Salesforce, Coaching, Curriculum Development

Industry

IT Services and IT Consulting

Description
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Job Title: Trainer Reports To: Quality Assurance Manager Department: Channel Management Location: Remote General Summary: The Trainer works under the general direction of the Global Quality Assurance Manager in assessing, developing, and implementing training programs to support the business and customer service needs of the Global Candidate Services Operations. Plan and execute training programs as assigned to fill operational needs. Duties & Responsibilities: · Plans, conducts, and implements a comprehensive training program for frontline customer service. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance. Responsible for both new hire and ongoing program and skills training. Training may include systems, processes, procedures, new client, or professional development. · Assess learning styles and adapts the training program accordingly for successful learning and effective application of information. · Tests trainees to measure progress and to evaluate effectiveness of training. · Develop innovative professional training materials and/or eLearning content by gaining input from other departments. Maintain and update materials, based on industry standard, changes, and demands. · Engages in all operational and service-related tasks, including but not limited to process improvements, group and individual call/ chat/ email observations, quality calibration and coaching activities. · Develop and maintain a resource library by reviewing materials tracking utilization and monitoring circulation (books, videos, tapes, client program brochures and specification sheets). Work with Client Service Managers to maintain and update necessary client/policy/process information in Knowledge Base articles (Salesforce library) · Work with Managers, Supervisors and Quality Assurance Analysts to assess performance gaps in skill levels and identify areas of opportunity for service improvements and recommend training solutions to effectively improve processes and services. · Train and lead group instructional sessions. This includes but is not limited to Prometric systems, client information, customer service techniques, Prometric’s philosophy, guidelines, and procedures. In addition, facilitate refresher training courses to maximize individual performance and company productivity. · Other Duties as assigned. Requirements: · College Degree or equivalent in job-related experience A minimum of 12 months experience within Prometric Candidate Services. An excellent performance record that demonstrates accountability and reliability. Good attendance record with no formal disciplinary action(s) for the past 12 months. · Excellent presentation skills (oral and written), as well as ability to motivate, teach and inspire staff. · Ability to develop training methodology programs that are unique to the organization’s goals, values, and mission statement. · Strong analytical and decision-making skills. · Ability to handle multiple tasks and prioritize. Tech-savvy – ability to adapt and innovate with current available technology including video or web-based training and a working knowledge of Microsoft Office Applications (Teams, Word, PowerPoint, SharePoint, and Excel). · Demonstrated Leadership skills. · Excellent interpersonal skills · Flexibility in work schedule, based upon changing business needs. · Ability to create and foster a fun, fair, positive learning environment. Experience in teaching or training is preferred. Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Responsibilities
The Trainer is responsible for developing and implementing comprehensive training programs for frontline customer service staff, including new hires and existing employees. This includes creating eLearning content, conducting performance gap analyses, and maintaining a resource library to improve operational efficiency.
Trainer - Candidate Services at Prometric
, , United States - Full Time
Skills Needed
Training Program Development, Instructional Design, Customer Service, Elearning Content Creation, Performance Gap Analysis, Presentation Skills, Leadership, Analytical Skills, Microsoft Office, Salesforce, Coaching, Curriculum Development
Specialization
Candidates must have a college degree or equivalent experience and at least 12 months of experience within Prometric Candidate Services. Proficiency in Microsoft Office and strong presentation, leadership, and interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Shared Services Lead, VIC/ SA at Stantec
Melbourne, Victoria, Australia - Full Time
Skills Needed
People Management, Verbal Communication, Written Communication, Microsoft Office Suite, Office Management, Administrative Services, Stakeholder Management, Event Coordination, Time Management, Multi Tasking, Client Service Focus, Process Improvement
Specialization
Requires demonstrated experience in leading administration and office management services, preferably with remote teams, and strong people management skills. A qualification in Business Administration or equivalent experience and proficiency in Microsoft Office are required.
Experience Required
Minimum 5 year(s)
Lead - Managed Infra Services at Malomatia
Doha, , Qatar - Full Time
Skills Needed
Infrastructure Operations Management, Service Delivery, Project Management, Change Management, Data Center Operations, Virtualization, Network Platforms, Incident Management, Problem Management, Performance Optimization, Itil, Client Engagement, Information Security, Compliance, Troubleshooting, Hybrid Cloud
Specialization
Requires a Bachelor's degree in Computer Science or IT and at least 8 years of experience in infrastructure services. Candidates should be proficient in ITIL frameworks and have strong technical knowledge of on-premise hardware and virtualization.
Experience Required
Minimum 5 year(s)
Director, Permanency Services at TFI Family Services, Inc.
Overland Park, Kansas, United States - Full Time
Skills Needed
Program Management, Staff Supervision, Regulatory Compliance, Clinical Oversight, Administrative Management, Policy Development, Cultural Sensitivity, Public Speaking, Teamwork, Strategic Planning
Specialization
Requires a Master's degree in a human services field (or willingness to enroll) and at least 2 years of supervisory experience in Permanency Services. A valid driver's license and ability to meet agency driving standards are mandatory.
Experience Required
Minimum 2 year(s)
Director, Permanency Services at TFI Family Services, Inc.
Gardner, Kansas, United States - Full Time
Skills Needed
Program Management, Supervisory Experience, Regulatory Compliance, Clinical Oversight, Administrative Management, Staff Development, Policy Implementation, Cultural Sensitivity, Public Relations, Teamwork
Specialization
Requires a Master's degree in a human services field (or willingness to enroll) and at least 2 years of supervisory experience in Permanency Services. A valid driver's license and ability to meet agency driving standards are mandatory.
Experience Required
Minimum 2 year(s)
Health Services Registration at HASC PERSONNEL SERVICES INC
Pasadena, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Scheduling, Record Maintenance, Electronic Medical Records, Microsoft Word, Microsoft Excel, Organizational Skills, Patient Coordination, Conflict Resolution
Specialization
Requires a high school diploma or GED and proven customer service skills. Candidates must be proficient in basic Microsoft Office applications and capable of learning custom healthcare software.
Environmental Services Worker at HealthCareersInSask.ca
Melfort, Saskatchewan, Canada - Full Time
Skills Needed
Cleaning, Sanitization, Computer Skills, Independent Work, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Director of Clinical Services at MATER MEDICAL RESEARCH INSTITUTE LIMITED
, Queensland, Australia - Full Time
Skills Needed
Clinical Governance, Risk Management, Strategic Planning, Stakeholder Management, Conflict Resolution, Business Management, Clinical Operations, Change Management, Interpersonal Communication, Negotiation, Data Analysis, Evidence Based Practice, Financial Responsibility, Patient Centred Care, Leadership, Healthcare Management
Specialization
Candidates must possess tertiary qualifications in health management, business, or related disciplines. Demonstrated experience in business management, clinical excellence, and the ability to lead through complexity and change is required.
Experience Required
Minimum 10 year(s)
Environmental Services Worker at HealthCareersInSask.ca
Prince Albert, Saskatchewan, Canada - Full Time
Skills Needed
Cleaning, Sanitization, Basic Computer Skills, Independent Work
Specialization
Requires a Grade 10 education and basic computer skills. No previous experience is necessary, though a valid driver's license may be required.
Coordinator of Maps Services at Easter Seals Tennessee Inc
, Tennessee, United States - Full Time
Skills Needed
Strategic Development, Leadership, Budget Management, Contract Negotiation, Case Management, Person Centered Planning, Advocacy, Time Management, Microsoft Office, Communication, Organization, Multi Tasking
Specialization
Requires a Bachelor's degree in recreation, special education, or a related field. Preferred experience includes 3 years of leadership and knowledge of DDA services and electronic case management systems.
Experience Required
Minimum 2 year(s)
Maintenance Services Manager at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance Planning, Root Cause Analysis, Switching Procedures, Vendor Management, Incident Management, Risk Analysis, Operational Documentation, Team Leadership, Compliance Management, Customer Service
Specialization
Requires over 5 years of experience in data centres, facilities, or engineering operations. Candidates must possess strong knowledge of maintenance planning, RCA reporting, and experience managing third-party service providers.
Experience Required
Minimum 5 year(s)
Haitian/Cuban Services Intern at Connecticut Institute For Refu
Bridgeport, Connecticut, United States - Full Time
Skills Needed
Haitian Creole, Spanish, Outreach, Interpretation, Translation, Case Management, Client Intake, Public Speaking, Cultural Sensitivity, Microsoft Office
Specialization
Requires fluency in either Haitian Creole or Spanish and a degree in progress or completed in Social Work, International Relations, or a related field. Candidates should possess strong communication skills and experience with diverse populations.
Environmental Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Sanitization, Housekeeping
Specialization
Requires Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Analyst - HR Shared Services at METRO/MAKRO
Pune, maharashtra, India - Full Time
Skills Needed
Hr Shared Services, Employee Life Cycle Management, Sap, Oracle Fusion, Ms Word, Ms Excel, Ms Outlook, Case Management Tools, Stakeholder Management, English Communication, Administrative Ability, Customer Service, Process Improvement, Interpersonal Skills, Diplomacy, Hr Compliance
Specialization
Requires a Graduate or Postgraduate degree with 3 to 5 years of experience in HR shared services, preferably supporting the EU region. Proficiency in HRMS platforms like SAP or Oracle Fusion and strong English communication skills are essential.
Experience Required
Minimum 2 year(s)
DIRECTOR OF CLINICAL SERVICES at Southbridge Healthcare LP
Toronto, Ontario, Canada - Full Time
Skills Needed
Geriatric Care, Infection Prevention And Control, Rai Mds, Quality Improvement, Risk Management, Clinical Leadership, Nursing Management, Microsoft Word, Microsoft Excel, Resident Care Assessment, Adult Education Principles, Occupational Health And Safety
Specialization
Requires a Registered Nurse (RN) in good standing with the CNO and at least three years of experience in long-term care. Must be proficient in RAI-MDS and clinical software, with a valid vulnerable sector check and TB skin test.
Experience Required
Minimum 2 year(s)
Player Services Administrator at Cherokee Nation Businesses
Tahlequah, Oklahoma, United States - Full Time
Skills Needed
Leadership, Communication, Organization, Customer Service, Staff Training, Operational Support, Basic Math, Microsoft Excel, Microsoft Word, Microsoft Outlook, Compliance Management, Gaming Regulations
Specialization
Requires a high school diploma or GED and at least one year of casino operations experience or three years in customer-facing supervisory roles. Must be able to obtain necessary gaming and liquor licenses and work in a casino environment.
Experience Required
Minimum 2 year(s)
Director of Culinary Services at Ciel Washington Township LLC
Janesville, Wisconsin, United States - Full Time
Skills Needed
Menu Development, Kitchen Management, Budget Management, Staff Training, Food Safety Compliance, Inventory Control, Dietary Planning, Performance Management, Scheduling, Vendor Management, Quality Control, Communication
Specialization
Requires at least eight years of food service experience, with three years in a supervisory role and a preferred culinary degree. Must hold or obtain necessary food handling certifications and possess strong management and communication skills.
Experience Required
Minimum 5 year(s)
Lead- Global Finance Services at Titan
Bengaluru, karnataka, India - Full Time
Skills Needed
Ssc Implementation, Process Optimization, Change Management, Performance Management, Stakeholder Management, Quality Assurance, Root Cause Analysis, Sap Fi, Oracle Fi, Master Data Maintenance, Financial Reporting, Functional Testing, Kpi Development, Risk Assessment, Erp Integration, Project Management
Specialization
Requires a CA or MBA with over 18 years of experience in shared services environments and strong accounting knowledge. Must possess expertise in ERP systems (SAP/Oracle) and the ability to manage complex change management and multi-functional teams.
Experience Required
Minimum 10 year(s)
Environmental Services Worker at HealthCareersInSask.ca
Cabri, Saskatchewan, Canada - Full Time
Skills Needed
Computer Skills, Independent Work, Cleaning, Sanitization, Safety Compliance
Specialization
Requires a Grade 10 education and basic computer skills. A valid driver's license and a Criminal Record Check with a vulnerable sector search are required.
Environmental Services Worker at HealthCareersInSask.ca
Invermay, Saskatchewan, Canada - Full Time
Skills Needed
Basic Computer Skills, Ability To Work Independently
Specialization
A Grade 10 education is required for this position. Additionally, a valid driver's license is necessary where required, and there are no guaranteed hours.